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Best ITSM Apps Integrated with Microsoft 365

19 software options

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Features



Pricing models


Customer rating



SysAid

4.5
(341)

Automate IT tasks and workflows with SysAid's ITSM solution

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Integrates with Microsoft 365, Google Workspace, Ekran System, …

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SummitAI

4.5
(15)

The future of IT management begins with AI.

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Integrates with Microsoft 365, Twilio, Microsoft Azure, …

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N-central

3.9
(36)

On-premise and hosted RMM software for MSPs

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Integrates with Microsoft 365, SolarWinds Passportal, SolarWinds Take Control, …

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JIRA Service Management

4.4
(275)

The only ITSM solution built on the Jira platform

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Integrates with Microsoft 365, Goverlan Reach, Zoho Assist, …

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Freshservice

4.5
(423)

A complete IT service management (ITSM) tool for business

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Integrates with Microsoft 365, Goverlan Reach, Box, …

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Vision Helpdesk

4.6
(28)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Integrates with Microsoft 365, Twilio, Google Workspace, …

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Caspio

4.6
(136)

Build online database applications without coding.

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Integrates with Microsoft 365, Twilio, FastField, …

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VIZOR IT Asset Management

4.0
(1)

ITIL Certified IT Service and Asset Management Solution

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Integrates with Microsoft 365, Microsoft Azure, Microsoft Excel, …

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Agiloft

4.9
(32)

Agile Contract Management that works the way you do

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Integrates with Microsoft 365, Xero, Microsoft Azure, …

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Hornbill

4.7
(30)

Workflow automation software for service, IT & HR teams

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Integrates with Microsoft 365, IFTTT, Twilio, …

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HaloPSA

4.8
(17)

HaloPSA brings everything an MSP needs into one location.

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Integrates with Microsoft 365, Xero, Google Workspace, …

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Simplisys Service Desk

4.9
(14)

Help Desk, ITSM, service, and support management for SMBs

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Integrates with Microsoft 365, Dropbox Business, Azure Active Directory, …

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ManageEngine ServiceDesk Plus

4.3
(159)

Cloud IT Help Desk Software

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Integrates with Microsoft 365, Goverlan Reach, Zoho Assist, …

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Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Integrates with Microsoft 365, Twilio, Microsoft Azure, …

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Alloy Navigator

4.6
(49)

Award winning IT Asset Mgmt and Service Mgmt platform

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Integrates with Microsoft 365, Twitter, GoToAssist, …

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4me

4.7
(14)

Enterprise service management with SIAM support

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Integrates with Microsoft 365, Microsoft Azure, Social Intents, …

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vScope

4.7
(13)

IT asset management using automatic reporting & analysis

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Integrates with Microsoft 365, Google Workspace, Microsoft Azure, …

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YOUZER

4.8
(4)

IT and SaaS account management & monitoring

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Integrates with Microsoft 365, Box, Google Workspace, …

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Mproof

4.0
(3)

SaaS or on-premise ITSM software for MSPs

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Integrates with Microsoft 365

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