Live Chat Software

Best Comparison List of Vendor Applications & Tools
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35 apps

Zoho Desk   

1,558
Industry's first context-aware Helpdesk Software
With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster. Read more about Zoho Desk

Freshchat   

52
33 pts
Live Chat software for modern messaging
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social. Read more about Freshchat
Live Chat software for modern messaging
Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social. Read more about Freshchat

LiveChat   

836
88 pts
Premium Customer Service Software for Live Chat & Help Desk
LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers. Read more about LiveChat
Premium Customer Service Software for Live Chat & Help Desk
LiveChat serves as a fully capable tool to provide a complex customer service and proactively convert website visitors into customers. Read more about LiveChat

Acquire   

18
Multi-channel Customer Communication Platform
Tagove is a live chat software which includes voice calling, one-way and two-way video chat, screen sharing, and co-browsing. Read more about Acquire
Multi-channel Customer Communication Platform
Tagove is a live chat software which includes voice calling, one-way and two-way video chat, screen sharing, and co-browsing. Read more about Acquire

Zendesk Chat   

108
53 pts
Live chat software for SMBs and Enterprises
Live chat is a faster and more personal way for you to engage your customers. Zendesk lets you chat with customers online and give them real-time support. Read more about Zendesk Chat
Live chat software for SMBs and Enterprises
Live chat is a faster and more personal way for you to engage your customers. Zendesk lets you chat with customers online and give them real-time support. Read more about Zendesk Chat

Bitrix24   

351
100% free CRM, collaboration and communication tool suite
100% FREE live chat and contact center software used by over 5 million companies. Also comes with free CRM and email marketing. Read more about Bitrix24
100% free CRM, collaboration and communication tool suite
100% FREE live chat and contact center software used by over 5 million companies. Also comes with free CRM and email marketing. Read more about Bitrix24

Olark live chat   

430
43 pts
Happier customers live chat with Olark
Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” Sales and customer support teams love Olark live chat software! We let you be yourself and talk directly to the customers on your website right now. Read more about Olark live chat We believe the more human you are, the more you’ll make customers happy. In fact, we know that Olark live chat drives business. A study by Shopify showed Olark live chat increased revenue by 48% and customer retention by 3 times. Get started with Olark in minutes. Just copy and paste an HTML snippet into your website template and then start chatting. Make Olark fit your brand by customizing all the colors, themes and text. See who’s on your website right now and know what they’re doing. Reach out and talk to them, by yourself or with targeted rules. Track every conversation with complete transcripts. Get instant feedback from customers. Know if you’re making customers happier.
Happier customers live chat with Olark
Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” Sales and customer support teams love Olark live chat software! We let you be yourself and talk directly to the customers on your website right now. Read more about Olark live chat We believe the more human you are, the more you’ll make customers happy. In fact, we know that Olark live chat drives business. A study by Shopify showed Olark live chat increased revenue by 48% and customer retention by 3 times. Get started with Olark in minutes. Just copy and paste an HTML snippet into your website template and then start chatting. Make Olark fit your brand by customizing all the colors, themes and text. See who’s on your website right now and know what they’re doing. Reach out and talk to them, by yourself or with targeted rules. Track every conversation with complete transcripts. Get instant feedback from customers. Know if you’re making customers happier.

Userlike Live Chat  

592
44 pts
Help your customers when it matters, where it matters.
Userlike is a live chat solution for website and mobile support. Read more about Userlike Live Chat

HipChat  

456
Team communication built for business.
HipChat is team communication built for business. HipChat offers group chat, 1x1 chat, file sharing, video chat and more. Best of all, it's completely free!  Read more about HipChat
Team communication built for business.
HipChat is team communication built for business. HipChat offers group chat, 1x1 chat, file sharing, video chat and more. Best of all, it's completely free!  Read more about HipChat

Comm100 Live Chat  

94
62 pts
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat

SnapEngage  

105
50 pts
Live Chat Software for Sales and Support Teams
SnapEngage allows you to chat with your website visitors - no installation required! SnapEngage live chat software has advanced features for both sales and support teams, including SMS-to-Chat, Call-Me, sneak peek, Design Studio, integrations with CRM's and help desks, and more. Read more about SnapEngage Increase customer engagement and convert more leads with SnapEngage.
Live Chat Software for Sales and Support Teams
SnapEngage allows you to chat with your website visitors - no installation required! SnapEngage live chat software has advanced features for both sales and support teams, including SMS-to-Chat, Call-Me, sneak peek, Design Studio, integrations with CRM's and help desks, and more. Read more about SnapEngage Increase customer engagement and convert more leads with SnapEngage.

Crisp  

47
All-in-one multi-channel solution for customer messaging
More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication. Read more about Crisp
All-in-one multi-channel solution for customer messaging
More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication. Read more about Crisp

ProProfs Chat  

41
Live chat software for websites
ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors. Read more about ProProfs Chat
Live chat software for websites
ProProfs Chat is a real-time sales & support live chat tool for websites, designed to help businesses connect with, assist, engage & convert website visitors. Read more about ProProfs Chat

Fleep  

32
A flexible messenger for team communication and file sharing
A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations. Read more about Fleep
A flexible messenger for team communication and file sharing
A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations. Read more about Fleep

Deskpro  

27
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

ChatWork  

24
Chatwork is a group chat app for business
Chatwork is a secure messaging, video chat, task management and file sharing platform for business teams. Read more about ChatWork
Chatwork is a group chat app for business
Chatwork is a secure messaging, video chat, task management and file sharing platform for business teams. Read more about ChatWork

JivoChat  

20
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat
Live chat with agent apps for iOS & Android
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more… Read more about JivoChat

HappyFox Chat  

15
Premium live chat software
HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience. Read more about HappyFox Chat
Premium live chat software
HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience. Read more about HappyFox Chat

chat.io  

11
Omnichannel chat platform for businesses
Multichannel chat platform designed to increase customer engagement and sales on eCommerce websites. Read more about chat.io
Omnichannel chat platform for businesses
Multichannel chat platform designed to increase customer engagement and sales on eCommerce websites. Read more about chat.io

elevio  

12
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

Provide Support  

13
Live chat support & real-time website visitor monitoring
Live help chat and website monitoring solution for online customer support enabling proactive chat invitation, push pages, call transfer, canned answers & more. Read more about Provide Support
Live chat support & real-time website visitor monitoring
Live help chat and website monitoring solution for online customer support enabling proactive chat invitation, push pages, call transfer, canned answers & more. Read more about Provide Support

HelpOnClick Live Chat Software  

10
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat is a perfect solution for small and midsize business. Customers report 35-40% increase in sales after they start using HelpOnClick. Read more about HelpOnClick Live Chat Software
Live Chat Software and Virtual agent for SMBs
HelpOnClick Live Chat is a perfect solution for small and midsize business. Customers report 35-40% increase in sales after they start using HelpOnClick. Read more about HelpOnClick Live Chat Software

PHP Live!  

8
PHP and MySQL powered live chat software
PHP and MySQL powered live chat software. Download and install on your server or signup for the On Demand solution and be online in just few minutes. Live chat software that is simple to setup and easy to use. Read more about PHP Live!
PHP and MySQL powered live chat software
PHP and MySQL powered live chat software. Download and install on your server or signup for the On Demand solution and be online in just few minutes. Live chat software that is simple to setup and easy to use. Read more about PHP Live!

Re:amaze  

8
Support, engage, and convert customers on a single platform.
Chat with online customers in real time. Set office hours. Create targeted proactive engagement messages. Great for support, sales, and marketing teams. Read more about Re:amaze
Support, engage, and convert customers on a single platform.
Chat with online customers in real time. Set office hours. Create targeted proactive engagement messages. Great for support, sales, and marketing teams. Read more about Re:amaze

Paldesk  

6
Live chat & omni-channel helpdesk software
Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients. Read more about Paldesk
Live chat & omni-channel helpdesk software
Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients. Read more about Paldesk
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