Live Chat Software with Communication Management

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31 apps

HelpCrunch   

147
Customer Communication tool for Support, Marketing & Sales
All your customer communication - in one place. Close more deals in real time and provide faster customer support. Read more about HelpCrunch
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Customer Communication tool for Support, Marketing & Sales
All your customer communication - in one place. Close more deals in real time and provide faster customer support. Read more about HelpCrunch
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BirdEye   

288
Online reputation management
BirdEye Webchat is designed for on-the-go communication that’s convenient for you and your customers. It's simple: BirdEye Webchat converts every incoming chat from a site visitor into a text message conversation. This way you can immediately reply on-the-go, right from your phone. Read more about BirdEye
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Online reputation management
BirdEye Webchat is designed for on-the-go communication that’s convenient for you and your customers. It's simple: BirdEye Webchat converts every incoming chat from a site visitor into a text message conversation. This way you can immediately reply on-the-go, right from your phone. Read more about BirdEye
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Front   

149
75 pts
Email management software and shared inbox for teams
Front Chat is the live chat solution for teams using Front to deliver fast customer support on your website. Centralize your customer communication in Front. Try Front for free. Read more about Front
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Front

75 pts
Email management software and shared inbox for teams
Front Chat is the live chat solution for teams using Front to deliver fast customer support on your website. Centralize your customer communication in Front. Try Front for free. Read more about Front
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User.com   

20
The engine of growth. An all in one solution for user data.
Live chat that tells you who you speak with. Communicate personally or send automated messages. Read more about User.com
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The engine of growth. An all in one solution for user data.
Live chat that tells you who you speak with. Communicate personally or send automated messages. Read more about User.com
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TRACK   

6
Cloud based hospitality & vacation rental software
TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for individual property owners, mid-sized property chains, & large enterprise portfolios. Read more about TRACK
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Cloud based hospitality & vacation rental software
TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for individual property owners, mid-sized property chains, & large enterprise portfolios. Read more about TRACK
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HubSpot Service Hub   

108
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
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Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
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Channel.me Live Chat   

0
Live chat software to manage multiple customer interactions
Channel.me Live Chat is a communication management software, which helps businesses design and add live chat functionality to existing websites. The platform enables organizations to design a custom chat button and integrate into multiple web pages using HTML codes. Read more about Channel.me Live Chat
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Live chat software to manage multiple customer interactions
Channel.me Live Chat is a communication management software, which helps businesses design and add live chat functionality to existing websites. The platform enables organizations to design a custom chat button and integrate into multiple web pages using HTML codes. Read more about Channel.me Live Chat
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Insent   

10
Conversational AI platform for lead acquisition
Insent is a cloud-based conversational AI platform designed to help businesses acquire clients and enhance sales opportunities. Features include lead scoring & generation, multiple user accounts, customer greeting messages, and communication management. Read more about Insent
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Conversational AI platform for lead acquisition
Insent is a cloud-based conversational AI platform designed to help businesses acquire clients and enhance sales opportunities. Features include lead scoring & generation, multiple user accounts, customer greeting messages, and communication management. Read more about Insent
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Chatfuel   

15
Build your bot now, no coding required.
Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required. Read more about Chatfuel
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Build your bot now, no coding required.
Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required. Read more about Chatfuel
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Bitrix24   

416
100% free CRM, collaboration and communication tool suite
100% FREE live chat and contact center software used by over 5 million companies. Also comes with free CRM and email marketing. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
100% FREE live chat and contact center software used by over 5 million companies. Also comes with free CRM and email marketing. Read more about Bitrix24
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Trengo  

18
Collaborative inbox for all communication channels.
Trengo is a collaboration platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls. Read more about Trengo
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Collaborative inbox for all communication channels.
Trengo is a collaboration platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls. Read more about Trengo
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tawk.to  

201
85 pts
Live chat support & messaging solution
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to
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Live chat support & messaging solution
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to
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UJET  

90
Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
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Customer interaction & support platform with CRM integration
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET
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Rocket.Chat  

92
The Leading Enterprise Communication Hub
Manage messages from employees and external customers in a single platform. Reduce operational costs and keep your online customer service team focused on solutions, with fewer distractions and all the tools needed for exceptional customer experience. Read more about Rocket.Chat Connects to social networks, apps and websites.
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The Leading Enterprise Communication Hub
Manage messages from employees and external customers in a single platform. Reduce operational costs and keep your online customer service team focused on solutions, with fewer distractions and all the tools needed for exceptional customer experience. Read more about Rocket.Chat Connects to social networks, apps and websites.
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Kayako  

154
Unified customer service platform
Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone. Read more about Kayako
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Unified customer service platform
Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone. Read more about Kayako
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Teckst  

30
Customer service texting platform
Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more… Read more about Teckst
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Customer service texting platform
Teckst is a cloud-based SMS and texting marketing solution for contact centers and customer service companies with a range of features including Facebook Messenger and WeChat connectivity, SMS/MMS, active ticket status tracking, desktop and audio notifications, single sign-on, and more… Read more about Teckst
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Chaport  

27
Website-integrated live chat box software
Chaport is a modern live chat solution with auto-messages, integrations with Facebook, Viber, Telegram, group chat capabilities, saved replies & offline messaging. It has desktop apps for Mac, Windows, Web, & full-featured mobile apps for iOS, & Android. Read more about Chaport
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Website-integrated live chat box software
Chaport is a modern live chat solution with auto-messages, integrations with Facebook, Viber, Telegram, group chat capabilities, saved replies & offline messaging. It has desktop apps for Mac, Windows, Web, & full-featured mobile apps for iOS, & Android. Read more about Chaport
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Boomtown  

11
Customizable product support platform
Boomtown is a product support platform designed to help banking businesses, value-added resellers (VARs), and technology providers activate new customers through personalized services. Representatives can utilize smart inbox prioritization capabilities to provide customer support via any channel. Read more about Boomtown
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Customizable product support platform
Boomtown is a product support platform designed to help banking businesses, value-added resellers (VARs), and technology providers activate new customers through personalized services. Representatives can utilize smart inbox prioritization capabilities to provide customer support via any channel. Read more about Boomtown
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DontGo  

10
Conversational AI platform for managing customer queries
DontGo is a live chat platform that utilizes artificial intelligence (AI) chatbots and exit intent technology to help businesses convert abandoning traffic into sales leads. Professionals can utilize the chatbots to resolve visitor queries and promote other products in the catalog. Read more about DontGo
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Conversational AI platform for managing customer queries
DontGo is a live chat platform that utilizes artificial intelligence (AI) chatbots and exit intent technology to help businesses convert abandoning traffic into sales leads. Professionals can utilize the chatbots to resolve visitor queries and promote other products in the catalog. Read more about DontGo
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ActivEngage  

3
Communication solution for automotive businesses
ActiveEngage is a web-based live chat and communication solution designed to help businesses in the automotive industry optimize the customer buying journey. Features include lead generation and routing, real-time escalations, activity tracking, reporting, and analytics. Read more about ActivEngage
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Communication solution for automotive businesses
ActiveEngage is a web-based live chat and communication solution designed to help businesses in the automotive industry optimize the customer buying journey. Features include lead generation and routing, real-time escalations, activity tracking, reporting, and analytics. Read more about ActivEngage
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Callbell  

2
Live chat tool for streamlining team communication
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels, such as Facebook Messenger, Instagram, Telegram & WhatsApp. Users can create custom chat widgets according to individual requirements and add them to their websites. Read more about Callbell
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Live chat tool for streamlining team communication
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels, such as Facebook Messenger, Instagram, Telegram & WhatsApp. Users can create custom chat widgets according to individual requirements and add them to their websites. Read more about Callbell
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Communication Studio 2.0  

2
Conversational AI platform for businesses of all sizes
Communication Studio 2.0 is a cloud-based conversational AI platform that enables businesses of all sizes to create and reiterate chatbots in order to help enhance customer and employee experiences across channels such as WhatsApp, Viber, Microsoft Teams, and more… Read more about Communication Studio 2.0
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Conversational AI platform for businesses of all sizes
Communication Studio 2.0 is a cloud-based conversational AI platform that enables businesses of all sizes to create and reiterate chatbots in order to help enhance customer and employee experiences across channels such as WhatsApp, Viber, Microsoft Teams, and more… Read more about Communication Studio 2.0
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Comapi  

1
Communications platform as a service (CPaaS)
Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more. Read more about Comapi
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Communications platform as a service (CPaaS)
Comapi is a cloud-based omnichannel communications solution which allows users to send, receive, and reply to emails, text messages, web chats, Twitter and Facebook messages, in-app messages, and more. Read more about Comapi
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Smooch  

1
Communications SDKs for Web, iOS, and Android
Lightweight and intuitive suite of SDKs for iOS, Android and Web-based application developers featuring backend integration. Read more about Smooch
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Communications SDKs for Web, iOS, and Android
Lightweight and intuitive suite of SDKs for iOS, Android and Web-based application developers featuring backend integration. Read more about Smooch
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Bontact  

1
Multi-channel customer communication platform
Bontact is a multi-channel communication platform that enables customers to contact businesses anytime, from any device through chat, phone call, email, messenger, SMS, and more. Bontact operates as a fully-customizable widget, ensuring all conversations are synced to a CRM or business tool. Read more about Bontact
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Multi-channel customer communication platform
Bontact is a multi-channel communication platform that enables customers to contact businesses anytime, from any device through chat, phone call, email, messenger, SMS, and more. Bontact operates as a fully-customizable widget, ensuring all conversations are synced to a CRM or business tool. Read more about Bontact
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