Live Chat Software with Customer Service Analytics

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17 apps

Bold360   

25
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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HelpCrunch   

147
Customer Communication tool for Support, Marketing & Sales
All your customer communication - in one place. Close more deals in real time and provide faster customer support. Read more about HelpCrunch
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Customer Communication tool for Support, Marketing & Sales
All your customer communication - in one place. Close more deals in real time and provide faster customer support. Read more about HelpCrunch
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Front   

147
75 pts
Email management software and shared inbox for teams
Front Chat is the live chat solution for teams using Front to deliver fast customer support on your website. Centralize your customer communication in Front. Try Front for free. Read more about Front
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Front

75 pts
Email management software and shared inbox for teams
Front Chat is the live chat solution for teams using Front to deliver fast customer support on your website. Centralize your customer communication in Front. Try Front for free. Read more about Front
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HubSpot Service Hub   

108
Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
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Cloud-based customer service solution for firms of all sizes
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
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LiveHelpNow   

70
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
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Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
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Zendesk   

2,372
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Wix Answers   

19
The only unified customer support solution.
Wix Answers live chat allows you to give customers real-time support. Create and place chat widgets to provide spot-on, in-product proactive support. Agents will have all the advantages of the Ticketing System: help articles, saved replies and detailed customer information all in one place. Read more about Wix Answers
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The only unified customer support solution.
Wix Answers live chat allows you to give customers real-time support. Create and place chat widgets to provide spot-on, in-product proactive support. Agents will have all the advantages of the Ticketing System: help articles, saved replies and detailed customer information all in one place. Read more about Wix Answers
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LiveAgent   

912
87 pts
Great customer service starts with better help desk software
Great real time customer service starts with better live chat software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great real time customer service starts with better live chat software! Read more about LiveAgent
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Genesys Cloud  

98
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Landbot.io  

49
Cloud-based conversational website interface builder
Landbot.io is a cloud-based platform designed to help small to medium businesses build conversational websites to help improve the customer experience & lead generation. Landbot.io enables users to create chatbots using a conversational user interface & provide better engagement on landing pages… Read more about Landbot.io
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Cloud-based conversational website interface builder
Landbot.io is a cloud-based platform designed to help small to medium businesses build conversational websites to help improve the customer experience & lead generation. Landbot.io enables users to create chatbots using a conversational user interface & provide better engagement on landing pages… Read more about Landbot.io
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NABD System  

38
Omnichannel Customer support & Help Desk software-FREE PLAN
Simple and Powerful chat module for on-demand and proactive messaging with advanced chat capabilities and web visitors tracking. Read more about NABD System
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Omnichannel Customer support & Help Desk software-FREE PLAN
Simple and Powerful chat module for on-demand and proactive messaging with advanced chat capabilities and web visitors tracking. Read more about NABD System
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Customerly  

31
69 pts
Customer lifecycle software for support, automation & more
Customerly is a customer lifecycle solution for client-facing businesses to manage their relationships with customers, provide support, gather feedback, and automate processes such as email marketing and request routing. The all-in-one tool provides live chat, surveys, marketing, CRM, and more. Read more about Customerly
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Customer lifecycle software for support, automation & more
Customerly is a customer lifecycle solution for client-facing businesses to manage their relationships with customers, provide support, gather feedback, and automate processes such as email marketing and request routing. The all-in-one tool provides live chat, surveys, marketing, CRM, and more. Read more about Customerly
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Engati  

18
Chatbot builder & manager for customer engagement
Engati is a cloud-based platform for building chatbots without the need for programming knowledge. Bots built within Engati can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more. Read more about Engati
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Chatbot builder & manager for customer engagement
Engati is a cloud-based platform for building chatbots without the need for programming knowledge. Bots built within Engati can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more. Read more about Engati
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Helpshift  

26
Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Digital customer service platform and ticketing system
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
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Dashly  

5
Marketing and customer conversation management platform
Dashly helps businesses create, launch & manage marketing campaigns, as well as collect data to help improve customer communication and engagement. The customizable live chat functionality allows users to personalize the interface using custom logos, colors, themes & background images. Read more about Dashly
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Marketing and customer conversation management platform
Dashly helps businesses create, launch & manage marketing campaigns, as well as collect data to help improve customer communication and engagement. The customizable live chat functionality allows users to personalize the interface using custom logos, colors, themes & background images. Read more about Dashly
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Nice Chat  

1
eCommerce oriented online live chat solution for website
Nice Chat is an eCommerce oriented online chat solution with features including chat, visitor tracking, analytics, team management & third party integrations. Read more about Nice Chat
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eCommerce oriented online live chat solution for website
Nice Chat is an eCommerce oriented online chat solution with features including chat, visitor tracking, analytics, team management & third party integrations. Read more about Nice Chat
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Onlim  

0
Conversational AI and live chat platform
Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more. Read more about Onlim
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Conversational AI and live chat platform
Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more. Read more about Onlim
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