Live Chat Software with Role-Based Permissions

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
19 apps

Comm100 Live Chat   

94
79 pts
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat
Visit WebsiteAdd to compareCompareRemove app
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat
Visit WebsiteCompare

Salesforce Service Cloud   

458
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more. Read more about Salesforce Service Cloud
Visit WebsiteAdd to compareCompareRemove app
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more. Read more about Salesforce Service Cloud
Visit WebsiteCompare

HelpCrunch   

147
Customer Communication tool for Support, Marketing & Sales
All your customer communication - in one place. Close more deals in real time and provide faster customer support. Read more about HelpCrunch
Visit WebsiteAdd to compareCompareRemove app
Customer Communication tool for Support, Marketing & Sales
All your customer communication - in one place. Close more deals in real time and provide faster customer support. Read more about HelpCrunch
Visit WebsiteCompare

User.com   

20
The engine of growth. An all in one solution for user data.
Live chat that tells you who you speak with. Communicate personally or send automated messages. Read more about User.com
Visit WebsiteAdd to compareCompareRemove app
The engine of growth. An all in one solution for user data.
Live chat that tells you who you speak with. Communicate personally or send automated messages. Read more about User.com
Visit WebsiteCompare

LiveHelpNow   

70
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Visit WebsiteAdd to compareCompareRemove app
Help desk and live chat solution for customer service
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Visit WebsiteCompare

Channel.me Live Chat   

0
Live chat software to manage multiple customer interactions
Channel.me Live Chat is a communication management software, which helps businesses design and add live chat functionality to existing websites. The platform enables organizations to design a custom chat button and integrate into multiple web pages using HTML codes. Read more about Channel.me Live Chat
Visit WebsiteAdd to compareCompareRemove app
Live chat software to manage multiple customer interactions
Channel.me Live Chat is a communication management software, which helps businesses design and add live chat functionality to existing websites. The platform enables organizations to design a custom chat button and integrate into multiple web pages using HTML codes. Read more about Channel.me Live Chat
Visit WebsiteCompare

Nextiva   

230
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
Visit WebsiteAdd to compareCompareRemove app
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
Visit WebsiteCompare

Bitrix24   

415
100% free CRM, collaboration and communication tool suite
100% FREE live chat and contact center software used by over 5 million companies. Also comes with free CRM and email marketing. Read more about Bitrix24
Visit WebsiteAdd to compareCompareRemove app
100% free CRM, collaboration and communication tool suite
100% FREE live chat and contact center software used by over 5 million companies. Also comes with free CRM and email marketing. Read more about Bitrix24
Visit WebsiteCompare

LiveAgent   

910
87 pts
Great customer service starts with better help desk software
Great real time customer service starts with better live chat software! Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
Great real time customer service starts with better live chat software! Read more about LiveAgent
Visit WebsiteCompare

Genesys Cloud  

98
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Learn moreAdd to compareCompareRemove app
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Learn moreCompare

Zoho Desk  

1,603
Cloud-based help desk platform
With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster. Read more about Zoho Desk
Learn moreAdd to compareCompareRemove app
Cloud-based help desk platform
With Zoho Desk's embeddable live chat widgets make instant responses for instant happiness. Your customers can get in touch with your agents instantly, right from the Help Center with Contextual AI, so your agents can respond and help them find answers faster. Read more about Zoho Desk
Learn moreCompare

Intercom  

692
91 pts
Intercom is modern business messaging at scale
Engage with customers and leads quickly and personally with live chat on your website and in your app. Read more about Intercom
Learn moreAdd to compareCompareRemove app
Intercom is modern business messaging at scale
Engage with customers and leads quickly and personally with live chat on your website and in your app. Read more about Intercom
Learn moreCompare

Pure Chat  

303
86 pts
Live chat software for SMBs
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization. Read more about Pure Chat
Learn moreAdd to compareCompareRemove app
Live chat software for SMBs
Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization. Read more about Pure Chat
Learn moreCompare

Kayako  

154
Unified customer service platform
Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone. Read more about Kayako
Learn moreAdd to compareCompareRemove app
Unified customer service platform
Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone. Read more about Kayako
Learn moreCompare

Deskpro  

31
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Learn moreAdd to compareCompareRemove app
Customer service software you can depend on
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Read more about Deskpro Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.
Learn moreCompare

ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
Learn moreAdd to compareCompareRemove app
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
Learn moreCompare

FuseDesk  

4
Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft
FuseDesk is the Help Desk, Messaging, and Support Ticketing System for Your Keap or Infusionsoft App! FuseDesk was built specifically for and deeply integrates Keap/Infusionsoft allowing your team to easily handle sales and support by email, live chat, phone, and message, and more!… Read more about FuseDesk
Learn moreAdd to compareCompareRemove app
Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft
FuseDesk is the Help Desk, Messaging, and Support Ticketing System for Your Keap or Infusionsoft App! FuseDesk was built specifically for and deeply integrates Keap/Infusionsoft allowing your team to easily handle sales and support by email, live chat, phone, and message, and more!… Read more about FuseDesk
Learn moreCompare

Velaro  

3
Enterprise live chat software
Velaro is a SaaS live chat solution designed to provide enterprises with the tools to optimize sales and customer service productivity. Read more about Velaro
Learn moreAdd to compareCompareRemove app
Enterprise live chat software
Velaro is a SaaS live chat solution designed to provide enterprises with the tools to optimize sales and customer service productivity. Read more about Velaro
Learn moreCompare

Flow.ai  

0
Conversational AI platform for businesses
Flow.ai is a cloud-based live chat solution designed to help businesses create, deploy, and manage chatbots to streamline communication across multiple digital channels. Features include real-time updates, predefined templates, timers, sentiment analysis, role-based permissions & data import/export. Read more about Flow.ai
Learn moreAdd to compareCompareRemove app
Conversational AI platform for businesses
Flow.ai is a cloud-based live chat solution designed to help businesses create, deploy, and manage chatbots to streamline communication across multiple digital channels. Features include real-time updates, predefined templates, timers, sentiment analysis, role-based permissions & data import/export. Read more about Flow.ai
Learn moreCompare
Filter by
Customer rating