Live Chat Software with Two-Way Audio & Video

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20 apps

Bold360   

25
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
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Comm100 Live Chat   

94
79 pts
Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat
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Real conversations in real-time
Comm100 Live Chat powers real-time interactions via web, mobile, and messaging. Read more about Comm100 Live Chat
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Salesforce Service Cloud   

458
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more. Read more about Salesforce Service Cloud
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Bitrix24   

415
100% free CRM, collaboration and communication tool suite
100% FREE live chat and contact center software used by over 5 million companies. Also comes with free CRM and email marketing. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
100% FREE live chat and contact center software used by over 5 million companies. Also comes with free CRM and email marketing. Read more about Bitrix24
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LiveAgent   

910
87 pts
Great customer service starts with better help desk software
Great real time customer service starts with better live chat software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great real time customer service starts with better live chat software! Read more about LiveAgent
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Genesys Cloud  

98
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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HipChat  

457
Team communication built for business.
HipChat is team communication built for business. HipChat offers group chat, 1x1 chat, file sharing, video chat and more. Best of all, it's completely free!  Read more about HipChat
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Team communication built for business.
HipChat is team communication built for business. HipChat offers group chat, 1x1 chat, file sharing, video chat and more. Best of all, it's completely free!  Read more about HipChat
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Rocket.Chat  

91
The Leading Enterprise Communication Hub
Manage messages from employees and external customers in a single platform. Reduce operational costs and keep your online customer service team focused on solutions, with fewer distractions and all the tools needed for exceptional customer experience. Read more about Rocket.Chat Connects to social networks, apps and websites.
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The Leading Enterprise Communication Hub
Manage messages from employees and external customers in a single platform. Reduce operational costs and keep your online customer service team focused on solutions, with fewer distractions and all the tools needed for exceptional customer experience. Read more about Rocket.Chat Connects to social networks, apps and websites.
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Crisp  

55
79 pts
All-in-one multi-channel solution for customer messaging
More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication. Read more about Crisp
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Crisp

79 pts
All-in-one multi-channel solution for customer messaging
More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication. Read more about Crisp
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Fleep  

33
A flexible messenger for team communication and file sharing
A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations. Read more about Fleep
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A flexible messenger for team communication and file sharing
A messenger app that integrates with email. It includes file sharing, tasks, pin boards and more and works across multiple organisations. Read more about Fleep
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Customerly  

31
69 pts
Customer lifecycle software for support, automation & more
Customerly is a customer lifecycle solution for client-facing businesses to manage their relationships with customers, provide support, gather feedback, and automate processes such as email marketing and request routing. The all-in-one tool provides live chat, surveys, marketing, CRM, and more. Read more about Customerly
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Customer lifecycle software for support, automation & more
Customerly is a customer lifecycle solution for client-facing businesses to manage their relationships with customers, provide support, gather feedback, and automate processes such as email marketing and request routing. The all-in-one tool provides live chat, surveys, marketing, CRM, and more. Read more about Customerly
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Acquire  

18
Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Read more about Acquire
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Multi-channel Customer Communication Platform
Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice. Read more about Acquire
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IVCbox  

7
Customer communication tool with live chat & video calls
A tool that makes suppliers available to customers at any time and place. Ask your question and get the reply. Read more about IVCbox
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Customer communication tool with live chat & video calls
A tool that makes suppliers available to customers at any time and place. Ask your question and get the reply. Read more about IVCbox
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Live Guide  

7
A secure live chat solution for customer service teams
Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more. Read more about Live Guide
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A secure live chat solution for customer service teams
Live Guide is a live chat solution for customer service teams with features for audio & video chat, customer intelligence, remote assistance, & more. Read more about Live Guide
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ClickDesk  

18
Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
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Live chat for customer support
ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk. Read more about ClickDesk
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INSIDE  

2
Visual, omni channel customer engagement platform
INSIDE is an enterprise customer engagement platform designed to help businesses engage with customers through personalized chat, SMS, Facebook messages, & more. Read more about INSIDE
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Visual, omni channel customer engagement platform
INSIDE is an enterprise customer engagement platform designed to help businesses engage with customers through personalized chat, SMS, Facebook messages, & more. Read more about INSIDE
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Vivocha  

2
Next Generation Customer Interaction Platform
Chat allows your customer to start a chat with you in a single click. It is a simple solution for engaging with your website visitors, creating strong relations. Read more about Vivocha
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Next Generation Customer Interaction Platform
Chat allows your customer to start a chat with you in a single click. It is a simple solution for engaging with your website visitors, creating strong relations. Read more about Vivocha
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Chat Outsource  

1
Live chat solution providing professional chat agents
Chat Outsource offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support. Read more about Chat Outsource
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Live chat solution providing professional chat agents
Chat Outsource offers trained chat agents to businesses looking for outsourced ‘lead based’ chat support. Read more about Chat Outsource
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OmniCore  

1
Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors. Read more about OmniCore
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Personalized live customer experience & engagement
OmniCore by SaleMove is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors. Read more about OmniCore
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Cingo  

0
Omni-channel customer service platform
Cingo is an omni-channel customer service platform designed to help companies provide seamless customer support with live chat, email & video & VoIP calling. Read more about Cingo
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Omni-channel customer service platform
Cingo is an omni-channel customer service platform designed to help companies provide seamless customer support with live chat, email & video & VoIP calling. Read more about Cingo
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