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8 software options
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Features
Call Center Management(4)
Social Media Integration(6)
Third Party Integrations(8)
Multi-Channel Communication(7)
Access Controls/Permissions(5)
Activity Dashboard(4)
Activity Tracking(4)
Alerts / Escalation(5)
Alerts/Notifications(5)
API(8)
Appointment Management(4)
Auto-Responders(7)
Automated Routing(6)
Call Monitoring(2)
Call Recording(3)
Call Routing(2)
Campaign Management(4)
Canned Responses(5)
Cataloging/Categorization(6)
Chat/Messaging(7)
Chatbot(3)
Code-free Development(2)
Collaboration Tools(6)
Communication Management(6)
Configurable Workflow(4)
Contact Database(5)
Contact Management(6)
Content Management(3)
CRM(6)
Customer Database(6)
Customer Experience Management(3)
Customer History(7)
Customer Segmentation(5)
Customer Service Analytics(4)
Customer Support(5)
Customizable Branding(7)
Customizable Fields(5)
Customizable Forms(4)
Customizable Reports(4)
Customizable Templates(7)
Dashboard(4)
Data Import/Export(6)
Document Management(2)
Document Storage(4)
Drag & Drop(3)
Email Management(7)
Email Templates(7)
Engagement Tracking(4)
Event Triggered Actions(6)
Feedback Management(5)
File Management(2)
File Sharing(4)
Forms Management(2)
Full Text Search(4)
Geotargeting(5)
Help Desk Management(4)
Inbox Management(5)
Interaction Tracking(7)
IVR / Voice Recognition(2)
Knowledge Base Management(6)
Knowledge Management(5)
Lead Capture(3)
Lead Management(3)
Lead Qualification(3)
Live Chat(8)
Macros/Templated Responses(4)
Mobile Access(7)
Monitoring(3)
Multi-Channel Data Collection(3)
Multi-Language(6)
Multiple User Accounts(3)
Negative Feedback Management(3)
Offline Form(5)
Performance Metrics(7)
Prioritization(3)
Proactive Chat(5)
Queue Management(5)
Real Time Analytics(3)
Real Time Monitoring(5)
Real Time Notifications(7)
Real-Time Chat(5)
Real-time Consumer-facing Chat(7)
Real-time Updates(4)
Reporting & Statistics(6)
Reporting/Analytics(8)
Role-Based Permissions(4)
Routing(4)
Rules-Based Workflow(4)
Screen Sharing(4)
Search/Filter(8)
Self Service Portal(8)
Single Sign On(5)
SSL Security(3)
Support Ticket Management(6)
Support Ticket Tracking(5)
Survey/Poll Management(3)
Surveys & Feedback(5)
Tagging(7)
Task Management(3)
Template Management(4)
Transcripts/Chat History(5)
Transfers/Routing(6)
Virtual Assistant(3)
Website Visitor Tracking(6)
Workflow Configuration(4)
Workflow Management(7)
Integrated with
Stripe(3)
Microsoft Teams(3)
Salesforce Sales Cloud(5)
Squarespace(3)
Slack(7)
Acadle(3)
ActiveCampaign(7)
ActiveDEMAND(4)
Adobe Commerce(5)
Agile CRM(2)
Aircall(6)
Airim(4)
Akita(4)
Amazon Connect(2)
amoCRM(2)
APIANT
AppFollow(4)
Asana(4)
AskNicely(4)
AVOXI(5)
Basecamp(3)
Bedrock Data(5)
Better Proposals(3)
BigCommerce(4)
Bitium(5)
Bitrix24(2)
Boei(1)
BoomTown(2)
Boost.AI(2)
Built.io Flow(5)
Calendly(1)
CallHippo(4)
Campaign Monitor(6)
Capsule(4)
Certainly(3)
ChargeDesk(4)
ChurnZero(5)
CircleLoop(4)
Clearbit(2)
Close(4)
CloudTalk(6)
Cognito Forms(5)
Constant Contact(6)
Crowdin(4)
Customer Thermometer(4)
Customer.io(4)
Cyfe(8)
Databox(4)
Delighted(5)
Document360(3)
Dropbox Business(4)
Drupal(2)
elevio(5)
Fivetran(4)
Fonvirtual Virtual PBX(6)
FreshBooks(5)
Freshdesk(3)
Freshdesk Success(5)
Front(2)
FullContact(4)
FullStory(3)
Geckoboard(5)
GetResponse(2)
GitHub(4)
Gmail(4)
Google Analytics 360(4)
Google Calendar(2)
Google Contacts(3)
Google Drive(2)
Google Forms(4)
Google Workspace(3)
Gravity Forms(3)
Guru(4)
HappyFox Help Desk(1)
Help Desk Migration(4)
Help Scout(2)
Highrise(6)
Hootsuite(2)
Hotjar(4)
HubSpot CRM(5)
HubSpot Marketing Hub(6)
HubSpot Service Hub(2)
Insightly(5)
Instagram(2)
Instapage(3)
Intercom(2)
Jira(4)
JIRA Service Management(4)
JivoChat(3)
Joomla(2)
Jotform(4)
JustCall(6)
Keap(5)
Klaus(5)
Klaviyo(3)
Klipfolio(5)
LeadMaster(8)
LearnWorlds(3)
LiveChat(3)
LiveSession (3)
Livestorm(5)
Lumoa(4)
Mailchimp(7)
Make(5)
Marketo Engage(2)
Meta for Business(4)
Microsoft Excel(3)
Microsoft Outlook(2)
Mixpanel(4)
monday.com(2)
Nicereply(4)
Nimble(3)
Nutshell(2)
Operations Hub(4)
Pipedrive(5)
Plantt(4)
Playvox(5)
PrestaShop(2)
Process Street(5)
ProjectManager.com(6)
ProProfs Knowledge Base(3)
Quickbooks Online(2)
QuickBooks Online Advanced(3)
Radiance Commerce(4)
RentBase(3)
Retently(6)
RingCentral Contact Center(2)
Ringover(4)
Rippling(5)
Robly(4)
RudderStack(5)
Salesmachine(4)
Scoro(4)
Segment(5)
SharpSpring from Constant Contact(5)
Shopify(7)
Simplesat(5)
Sisense(4)
SITE123(2)
Slaask(4)
Solvemate(4)
Stella Connect(2)
SugarCRM(3)
SurveyMonkey(3)
Survicate(5)
Talkdesk(6)
TeamViewer(3)
Time Doctor(5)
Toky(4)
Trelica(5)
Trello(7)
Twilio(4)
Twitter(3)
Unbounce(5)
Upscope(5)
Userlike(4)
WhatsApp(3)
WHMCS(2)
WooCommerce(6)
Woopra(5)
WordPress(7)
Workato(4)
Xero(2)
Zapier(8)
Zendesk(4)
Zluri(4)
Zoho CRM(4)
Zonka Feedback(5)
Zoom Meetings(5)
Pricing model
Free(1)
Open Source(0)
Free Trial(8)
One Time License(0)
Subscription(7)
Devices supported
Mac(3)
iPad(7)
Android(7)
Linux(2)
Web-based(8)
iPhone(7)
Windows(3)
Organization types
Small Business(8)
Non Profit(8)
Large Enterprises(7)
Public Administrations(5)
Freelancers(7)
Mid Size Business(8)
User rating
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CRM built by salespeople, for salespeople
Read more about Pipedrive
Premium Customer Service Software for Live Chat & Help Desk
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Online helpdesk system and customer service software
Read more about Freshdesk
Service-first CRM company that builds support & sales tools
Read more about Zendesk
The #1-rated Business Messenger for customer relationships.
Read more about Intercom
Deliver world-class support from one easy-to-use platform.
Read more about Help Scout
Support, engage, and convert customers on a single platform.
Read more about Re:amaze
Online lead generation & marketing automation
Read more about Jumplead