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Features
SMS Messaging(6)
Call Center Management(4)
Social Media Integration(9)
Third Party Integrations(11)
Multi-Channel Communication(11)
@mentions(3)
AB Testing(2)
Access Controls/Permissions(5)
Activity Dashboard(7)
Activity Tracking(5)
AI/Machine Learning(7)
Alerts / Escalation(5)
Alerts/Notifications(6)
API(11)
Appointment Management(5)
Appointment Scheduling(4)
Audience Targeting(2)
Auto-Responders(9)
Automated Routing(4)
Calendar Management(4)
Call Monitoring(2)
Call Recording(2)
Call Routing(2)
Campaign Management(4)
Canned Responses(7)
Cataloging/Categorization(3)
Chat Transcript(3)
Chat/Messaging(11)
Chatbot(9)
Code-free Development(5)
Collaboration Tools(3)
Commenting/Notes(2)
Communication Management(6)
Computer Telephony Integration(2)
Configurable Workflow(5)
Contact Database(4)
Contact Management(4)
Content Management(5)
Contextual Guidance(4)
CRM(7)
Customer Database(7)
Customer Experience Management(4)
Customer History(5)
Customer Segmentation(6)
Customer Service Analytics(5)
Customer Support(2)
Customizable Branding(9)
Customizable Fields(5)
Customizable Forms(4)
Customizable Reports(3)
Customizable Templates(7)
Dashboard(3)
Data Import/Export(5)
Data Visualization(3)
Document Management(3)
Document Storage(5)
Drag & Drop(6)
Email Management(6)
Email Templates(3)
Engagement Tracking(6)
Event Triggered Actions(4)
Feedback Management(6)
File Management(5)
File Sharing(6)
File Transfer(4)
For Developers(5)
Forms Management(2)
Full Text Search(2)
Geotargeting(4)
Help Desk Management(4)
Human Handover(3)
Inbox Management(4)
Intent Recognition(6)
Interaction Tracking(5)
IVR / Voice Recognition(2)
Knowledge Base Management(5)
Knowledge Management(2)
Lead Capture(4)
Lead Distribution(5)
Lead Management(2)
Lead Qualification(4)
Live Chat(12)
Macros/Templated Responses(4)
Meeting Management(2)
Mobile Access(6)
Multi-Channel Management(5)
Multi-Language(9)
Natural Language Processing(7)
Natural Language Search(3)
Network Monitoring(3)
Offline Form(4)
Performance Management(3)
Performance Metrics(6)
Pre-Configured Bot(6)
Proactive Chat(8)
Process/Workflow Automation(3)
Progress Tracking(3)
Queue Management(5)
Real Time Analytics(7)
Real Time Data(3)
Real Time Monitoring(7)
Real Time Notifications(9)
Real Time Reporting(5)
Real-Time Chat(4)
Real-time Consumer-facing Chat(7)
Real-time Conversations(3)
Real-time Updates(3)
Reporting & Statistics(11)
Reporting/Analytics(12)
Screen Sharing(3)
Search/Filter(7)
Self Service Portal(4)
Sentiment Analysis(4)
Service Level Agreement (SLA) Management(3)
Single Sign On(5)
Support Ticket Management(4)
Surveys & Feedback(6)
Tagging(3)
Transcripts/Chat History(6)
Transfers/Routing(7)
Website Visitor Tracking(7)
Workflow Configuration(3)
Workflow Management(8)
Integrated with
Stripe(2)
Microsoft Teams(2)
Salesforce Sales Cloud(1)
Slack(6)
3CLogic(1)
ActiveCampaign(1)
ActiveDEMAND(1)
Aircall(1)
Airim(1)
Amazon Connect(1)
Better Proposals(1)
BigCommerce(1)
Bitrix24(1)
Boei(1)
CallHippo(1)
ChurnZero(1)
CloudTalk(1)
Crowdin(1)
Dialogflow(1)
Document360(1)
Freshdesk(2)
FullStory(1)
Gmail(2)
Google Analytics 360(1)
Google Calendar(1)
Google Contacts(1)
Google Drive(1)
Google Sheets(1)
Google Workspace(1)
Gravity Forms(1)
Guru(1)
HubSpot CRM(5)
HubSpot Service Hub(1)
Instagram(1)
Intercom(1)
Jira(3)
JivoChat(2)
Joomla(1)
Jotform(1)
JustCall(1)
Klaus(1)
Klaviyo(2)
LinkedIn for Business(1)
LiveSession (1)
Mailchimp(4)
Make(1)
Messenger(3)
Meta for Business(7)
Microsoft Azure(1)
NICE CXone(2)
PayPal(1)
Pipedrive(2)
PrestaShop(1)
RentBase(1)
RingCentral Contact Center(2)
Rippling(1)
Salesforce Platform
Salesforce.org Nonprofit Cloud(2)
Scoro(1)
Segment(1)
SendGrid(2)
Shopify(3)
SITE123(1)
Talkdesk(1)
TeamViewer(1)
Telegram(2)
Trello(1)
Twilio(2)
Twitter(3)
Userlike(1)
Viber(1)
WhatsApp(3)
WHMCS(1)
WordPress(2)
Xero(1)
Zapier(8)
Zendesk(6)
Zoho CRM(1)
Pricing model
Free(3)
Open Source(0)
Free Trial(10)
One Time License(0)
Subscription(10)
Devices supported
Mac(7)
iPad(4)
Android(5)
Linux(4)
Web-based(12)
iPhone(5)
Windows(8)
Organization types
Small Business(12)
Non Profit(6)
Large Enterprises(9)
Public Administrations(5)
Freelancers(6)
Mid Size Business(12)
User rating
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Customer Service & Field Service Management Solutions
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Conversational marketing platform for eCommerce businesses
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Cloud-based conversational website interface builder
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AI-powered automation solution for streamlining support
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Conversations that Increase Conversions
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Customer engagement with AI chatbots, messaging and video
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Cloud-based customer communication management software
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From voice call agents and chatbots to virtual assistants
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