App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Customer Service Software - Page 2

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

474 software options

Sponsored

Personalize your search

Any industry

Any business size

EngageBay CRM logo
4.7
(672)

Integrated sales & marketing software for growing teams

learn more
EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

Read more about EngageBay CRM

Users also considered
Userlike logo
4.6
(646)

Live chat and customer messaging for businesses of all sizes

learn more
Userlike is your chat hub for web, mobile and messaging support. Switch to a better method of customer support. For your customers, support agents, sales reps and managers.

Read more about Userlike

Users also considered
Talkdesk logo
4.5
(722)

The world's leading cloud-based contact center software.

learn more
Delight your customers with excellent customer service voice support. Talkdesk is a browser based call center software that is easy to set up and easy to use.

Read more about Talkdesk

Users also considered
Tidio logo
4.7
(445)

Communicator for businesses. live chat, messenger and email

learn more
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

Read more about Tidio

Users also considered
NetSuite logo
4.1
(1.4K)

The World’s Leading, Most Deployed Cloud ERP Solution

learn more
NetSuite provides organizations with an integrated system of cloud applications that helps them run their business. More than 37,000 organizations around the world use NetSuite to more easily grow and adapt to change.

Read more about NetSuite

Users also considered
SolarWinds Service Desk logo
4.6
(570)

IT Service Desk & Asset Management Software

learn more
Use SolarWinds Service Desk to treat your employees like your best customers with greater visibility into past and present service requests and tickets.

Read more about SolarWinds Service Desk

Users also considered
Salesforce Service Cloud logo
4.4
(751)

Customer Service & Field Service Management Solutions

learn more
Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service.

Read more about Salesforce Service Cloud

Users also considered
Apptivo logo
4.4
(711)

CRM for managing customer accounts

learn more
Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities.

Read more about Apptivo

Users also considered
FixMe.IT logo
4.8
(374)

Remote Support Software That Always Works

learn more
Remote support software designed for delivering on-demand and unattended support from anywhere in the world.

Read more about FixMe.IT

Users also considered
Smartsupp logo
4.6
(342)

Smartsupp–Live Chat, Chatbots, and Video Recordings

learn more
Smartsupp provides conversation management tools all the way through to AI. It delivers a multichannel customer service platform with live chat, chatbots, video recordings, and all of the customer care tools you will ever likely need to deliver consistent and outstanding website visitor support.

Read more about Smartsupp

Users also considered
Spotler CRM logo
4.5
(462)

The Powerful CRM for Growing Teams

learn more
Spotler CRM is designed for growing teams, making it easy to set up and simple to use. All your data is in one place helping you effectively manage your contacts and share information, enabling great team collaboration, improved customer relationships and increased sales.

Read more about Spotler CRM

Users also considered
Odoo  logo
4.1
(790)

Full Suite of Integrated Business Apps

learn more
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget

Read more about Odoo

Users also considered
Kixie PowerCall logo
4.7
(274)

Ultra-reliable, easily-automated calling & texting for sales

learn more
Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center.

Read more about Kixie PowerCall

Users also considered
Pipefy logo
4.6
(305)

Design and automate business workflows in minutes.

learn more
Centralize and connect the whole customer journey in one place and improve satisfaction with a customer-centric CS operation with Pipefy.

Read more about Pipefy

Users also considered
Yonyx logo
4.7
(233)

Decision tree driven Interactive guides for customer service

learn more
Create decision tree driven interactive guides for customer service that integrate with your CRM system & help improve consistency & quality of service.

Read more about Yonyx

Users also considered
KnowledgeOwl logo
4.7
(222)

Knowledge base and documentation software

learn more
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. Users can create online portals, manuals, and help sites for customers and employees.

Read more about KnowledgeOwl

Users also considered
Superchat logo
4.8
(195)

The comprehensive messaging suite for your business.

learn more
Superchat was established to give businesses an easy way to communicate with their customers. The comprehensive messaging suite provides the tools needed to create a unique customer experience.

Read more about Superchat

Users also considered
Textline logo
4.9
(166)

Cloud-based plug-and-play text messaging software

learn more
Textline is a plug-and-play text messaging software designed to help businesses securely communicate with clients using various phone numbers. The Health Insurance Portability and Accountability Act (HIPAA)-compliant platform enables healthcare providers to obtain, document, and store patient consent using built-in automation capabilities.

Read more about Textline

Users also considered
HelpCrunch logo
4.8
(183)

Customer Communication tool for support, marketing & sales

learn more
HelpCrunch is a top-rated Customer Service platform that let's you deliver instant answers to customers 24/7 with Live chat, Help desk, and Knowledge base functionality.
All Features:
- Live Chat
- Auto Messages
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
- Mobile apps

Read more about HelpCrunch

Users also considered
Help Scout logo
4.6
(207)

Deliver world-class support from one easy-to-use platform.

learn more
Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.

Read more about Help Scout

Users also considered
Lucky Orange logo
4.7
(190)

All-in-one conversion optimization suite for website owners

learn more
Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

Read more about Lucky Orange

Users also considered
Agile CRM logo
4.1
(519)

Sales and marketing CRM for growing businesses

learn more
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

Read more about Agile CRM

Users also considered
Vtiger CRM logo
4.3
(338)

All-in-one CRM for small businesses

learn more
Vtiger works with over 100,000 businesses helping them deliver outstanding customer experiences by breaking barriers between their marketing, sales, and support teams.

Read more about Vtiger CRM

Users also considered
TenFold logo
4.7
(151)

Have better customer conversations

learn more
Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

Read more about TenFold

Users also considered
Gladly logo
4.9
(123)

Gladly is a Cloud-based customer service platform

learn more
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

Read more about Gladly

Users also considered