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Remote Support Software with Issue Management

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Zoho Assist logo
4.7
(945)

Instant Remote Support. Unattended Remote Access.

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Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more

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NinjaOne logo
4.8
(204)

The Easiest-to-Use Unified IT Operations Solution

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NinjaOne’s unified IT operations platform, providing a seamless, single-pane solution to manage endpoints and support end-user including multiple one-click remote control options as well as a full suite of behind-the-scenes remote management tools.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.

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JIRA Service Management logo
4.5
(653)

The only ITSM solution built on the Jira platform

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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.

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Freshservice logo
4.5
(569)

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools

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SysAid logo
4.5
(440)

The most advanced AI-powered ITSM platform in the market

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SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.

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Atera logo
4.6
(344)

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

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Atera is the ultimate all-in-one remote monitoring tool suite for MSPs and IT Pros. Includes everything you need and nothing you don't: Full RMM, PSA, Help Desk and Ticketing, Remote Access & So Much More. Monitor unlimited devices for a fixed monthly cost. Try Atera for free today.

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JumpCloud Directory Platform logo
4.7
(206)

A cloud directory platform for secure access to resources

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JumpCloud is an open directory platform for secure, frictionless access from any device to any resource, anywhere.

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Pulseway logo
4.7
(182)

All-in-one remote IT monitoring and management platform.

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Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup.

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Action1 logo
4.9
(95)

Patching That Just Works

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Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

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Naverisk logo
4.8
(90)

Remote monitoring & management for managed service providers

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Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in

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Kaseya VSA logo
4.1
(200)

IT Systems Management Software for Internal IT and MSPs

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Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA.

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Syxsense logo
4.6
(61)

Unified Security and Endpoint Management

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The Syxsense multi-point remote management allows you to remote control any systems in your organization from any browser without deploying a remote control client. No software required. Syxsense supports integration with TeamViewer.

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Blitzz logo
4.7
(20)

Video-powered technical support platform

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Blitzz is a video-powered support platform which allows users to visualize customer problems, organize inquiries, collaborate, exchange documents & more. Blitzz is designed for field services such as electronic engineers, insurance providers, medical equipment technicians, IT specialists & more.

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Tiflux logo
4.9
(15)

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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Teamogy logo
4.8
(17)

Easy to use cloud system for professional services companies

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Easy to use cloud system for professional services companies from startups to large international companies. Helps to manage company finances, people and documents. Share, access and collaborate anytime and anywhere.

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ManageEngine Password Manager Pro logo
4.4
(23)

Privileged Password Manager for Enterprises

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Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises.

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RG System logo
4.8
(13)

French unified IT management platform for MSP and IT pros

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RG System's SaaS IT management portal offers MSPs, IT professionals and Office automation company complementary RMM, Microsoft 365 Data backup and recovery, cybersecurity and remote control functions in a single portal.

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Mission Control logo
4.8
(8)

Leading PSA and Project Management SaaS

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Mission Control is a project management tool that helps teams orchestrate their work, from daily tasks to strategic initiatives.

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ITarian logo
3.8
(13)

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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Electric AI logo
3.5
(15)

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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ManageEngine PAM360 logo
5.0
(1)

Complete privileged access security for enterprises

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ManageEngine PAM360 empowers enterprises looking to stay ahead of this growing risk with a robust privileged access management (PAM) program that ensures no privileged access pathway to mission-critical assets is left unmanaged, unknown, or unmonitored.

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Jetdocs logo
5.0
(1)

Collaborative ticketing workflows for your internal teams

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Collaborative ticketing and workflow solution that integrates with Microsoft Teams and Slack. IT, Ops and other internal teams leverage Jetdocs to handle tickets, issues, requests and approvals that involve multiple teams.

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Barracuda RMM logo
(0)

Remote monitoring and management solution for MSPs

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Barracuda RMM is a remote monitoring and management solution for security assessments. It is designed to help MSPs grow their business, automate routine tasks, remediate customer issues, and reduce operational costs. Barracuda RMM can deliver multi-layered security services and provides comprehensive reporting capabilities.

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