Appian vs CommandCenter Comparison

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Overview

Appian is an integrated low-code platform that enables application creation and digital transformation for any type of business or enterprise

CommandCenter is a cloud-based business process management software designed to streamline administrative efforts and enable...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$75.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(64)

5

4

3

2

1

24

32

6

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.0

(15)

5

4

3

2

1

5

6

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Overall very good & exciting to use Appian for all BPM needs & automate the complex processes with good user experience.
It is a good product but requires programming knowledge. Good product with nice features but has many UI restrictions.
Good workflow, Still to mature into a robust tool with better ui capabilities + performance monitoring and debugging capabilities.

Pros

Medforce is user friendly & a pleasure to use. One suggestion, while saving a document to my desktop, I would love an option that can save the same file to Patient File & Deposits & EOMB.
It's been a great transition for staff with great customer support that insured our success. We were able to customize to build the best sorting and tracking by function.
Love the way you can set up bins and escalations that help you to move your documents through the work flow process from user to user with ease.

Cons

Frequent updates can be annoying. Lack of documentation is a huge problem since you cant just google for answers.
There is no case management designer and I think it s missing when you work with business.
Rule expression language. Has a plug in that offenses challenges from this, but we couldn’t get it to work properly.

Cons

Sometimes when we send order back to customer service they accidentally cancel or paperwork it without sending it back so they the dashboard goes away.
I was a little intimidating at first but quickly is learnable.
The programs do stop and skip a lot and make it difficult to complete everything in a timely manner do to the issues.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features36
  • API
  • Access Control
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Auditing
  • Automatic Formatting
  • Automatic Notifications
  • Business Intelligence
  • Calendar Management
  • Case Management
  • Claims Management
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Configurable Workflow
  • Content Management
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Mapping
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Employee Management
  • FDA Compliance
  • FISMA Compliance
  • Financial Management
  • Forms Management
  • Geolocation
  • HIPAA Compliance
  • Incident Management
  • Inventory Management
  • Lifecycle Management
  • Maintenance Scheduling
  • Mobile Integration
  • Monitoring
  • Offline Access
  • Order Management
  • PCI DSS Compliance
  • Permission Management
  • Preview Functionality
  • Prioritizing
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Security Auditing
  • Strategic Planning
  • Tagging
  • Task Management
  • Training Management
  • Vendor Management
  • Visual Analytics
  • Total features34
  • API
  • Access Control
  • Activity Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Alerts / Escalation
  • Approval Process Control
  • Asset Management
  • Assignment Management
  • Auditing
  • Automatic Formatting
  • Automatic Notifications
  • Business Intelligence
  • Calendar Management
  • Case Management
  • Claims Management
  • Collaboration Tools
  • Collaborative Workspace
  • Compliance Management
  • Configurable Workflow
  • Content Management
  • Custom Development
  • Custom Fields
  • Custom Forms
  • Customizable Templates
  • Dashboard Creation
  • Data Extraction
  • Data Mapping
  • Design Management
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Employee Management
  • FDA Compliance
  • FISMA Compliance
  • Financial Management
  • Forms Management
  • Geolocation
  • HIPAA Compliance
  • Incident Management
  • Inventory Management
  • Lifecycle Management
  • Maintenance Scheduling
  • Mobile Integration
  • Monitoring
  • Offline Access
  • Order Management
  • PCI DSS Compliance
  • Permission Management
  • Preview Functionality
  • Prioritizing
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Reporting & Statistics
  • Security Auditing
  • Strategic Planning
  • Tagging
  • Task Management
  • Training Management
  • Vendor Management
  • Visual Analytics

Integrations

  • Total integrations6
  • Bitbucket
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • GitLab
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft Azure
  • Microsoft Excel
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Stripe
  • Trello
  • Twilio
  • Zapier
  • Total integrations1
  • Bitbucket
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • GitLab
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Jira
  • Microsoft Azure
  • Microsoft Excel
  • Salesforce Sales Cloud
  • SharePoint
  • Slack
  • Stripe
  • Trello
  • Twilio
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Appian vs. CommandCenter

See how Appian and CommandCenter stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.