BC in the Cloud Reviews

This software is highly configurable from an end user perspective. There is a lot of functionality that comes "out of the box" for BCIC, but during implementation and deployment, you have the capability for citizen development to create the application that you want for your business. The tool has everything you need or can build out to create a common operating picture for your leadership. The integration capability is almost limitless, so there's no need to recreate organizational data, you can integrate existing data tables with this tool.

The company is growing, so a lot of the nuances that come with a "boutique" SaaS company will not be relevant in the near future. Historically, the company has struggled to align internal resources to support projects for it's more substantial customers. However, with it's recent success and growth, this issue should be resolved going forward. The tool has a lot of capability for citizen development, which is good and bad. The bad aspect is you need vision and an understanding of data architecture to avoid building a unique platform that does not have good stability from the way that you architected the data. BCIC has resources that can give you guidance on how to do this, so ensure you follow their guidance where you can.

BC in the Cloud provides what I consider to be the most flexible platform I have ever used. Compared to some other systems that use platforms such as Salesforce, this system can be easily and cost effectively customized to fit you needs. The ability to go from idea to deployment in a short amount of times is what differentiates these from all the products I have used.

The app does need some improvement, but it is not something that I believe is critical to this system

The automated notifications for DR Plan updates, reviews, communications.

The software does not have a DR Exercise section that can effectively report and monitor an in-flight DR Exercise

BC in the Cloud and the Infinite Blue platform are very customizable without intensive coding knowledge required. We don't need a team of developers to support our ongoing use and build out of this tool - a big plus! The UI is streamlined and flexible. Your imagination is the limit on how you want to use the tool given the workflow and trigger customization options available.

The plan building feature is a little archaic, but it gets the job done.

One of the best features about this software, is that it is completely customizable. The ability to add fields, create formulas and scripts, and format screens and tabs allows us to enhance and improve the quality of our program and the data that we collect and utilize.

The most difficult feature about the software is the HTML coding functionality. There are many features, such as reporting, field formulas, etc. that require HTML knowledge and background, which makes it more difficult for Administrators who do not have that training.

Software is highly customizable for our work processes - a large amount of the customization can be done by the local organization. It provides a web based platform solution using relational databases for a multitude of work processes previously handled by manual work or separate applications that would have required custom interfaces if we bought something else.

It is at the top of the cost tiers, but you get what you pay for.

When we selected it, it offered all the functions we deemed necessary. Very customizable and it was easy to migrate data from the old software into it so implementation was pretty fast. We started with some on-site training was invaluable and continued learning through their regular training opportunities.

In all honesty, even with training you pretty much have to be an IT person, or at least understand some basic HTML, etc, in order to design or change the structure. I am not so I have to pay and rely on their team for help. Make sure and budget for this if you aren't IT-savvy.

BCIC is intuitive and easily taught to department owners. Great functionality and easy customized.

Would like to see the approver process integrated into the main software.

Very intuitive and user friendly. Very easy to document BIA and BCPs

It needs more natural thinking between plans and exercises

The product is easy to navigate, intuitive, and customizable to our organizational needs.

There are certain aspects of the software require more technical expertise.

The ability to customize our configurations of the site in-house is a major plus to getting enhancements deployed quickly.

An advanced knowledge of Java and HTML are a plus.

Being able to move to a standard BC Software and demo the basic version for multiple clients who were tool agnostic, as previous tools did not have the maturity that is basic in BCiC. Beside the tool being mature, the support team at Infinite Blue have been in the industry for decades and poured their experience into the tool for customers to reap the benefits. Landing the tool as the Disaster Recovery Institute International (DRII) BC Software Tool of 2021!

I have no Cons to document as all the requests or critical workflows were customizable in the tool!