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Flatly

ETL platform to link and export data from multiple resource

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Flatly Reviews

Overall rating

4.8

/5

12

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.92/10

Reviews by rating

Pros and cons

Overall we are very satisfied. We haven't had to rely on the data backups yet but it gives us peace of mind.
Flatly just works efficiently and effectively in the background every day and saves me a lot of time from manually exporting and importing CSV files.
Helps us access data that isn't easily accessed.
When modifying a job, you can miss the need to relaunch the hourly exporting. Going days before realizing the reports haven't been pulling as scheduled.
I have been able schedule a regular job to take an extract from Insightly CRM directly into Google sheets so that the data there can be manipulated using Google Apps Script.
Unfortunately the integrations I was looking to use were not currently functional.
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12 reviews

Recommended

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Steve M.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Flatly working with Freshdesk files

Reviewed a year ago

U used to spend a lot of time exporting and importing CSV files from our helpdesk system in order to produce accurate timesheets for our clients. With Flatly the amount of time I need to do this has greatly reduced.

Pros

Flatly just works efficiently and effectively in the background every day and saves me a lot of time from manually exporting and importing CSV files

Cons

Pre-emptive alerting to problems would be useful.

IC
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Ivor C.

Logistics and Supply Chain, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy and effective

Reviewed 4 years ago

I have been able schedule a regular job to take an extract from Insightly CRM directly into Google sheets so that the data there can be manipulated using Google Apps Script. The reporting built into Insightly didn’t do what I needed easily and I didn’t want to get into calling Insightly APIs from my code. Flatly’s service coincided so closely with what I wanted to do that I almost couldn’t believe it existed!

Pros

Very quick and simple to get an extract running direct into a Google sheet

Cons

Over a 2 year period the columns in my extract have changed without warning a few times. I mostly put this down to changes in my data source (Insightly), however in retrospect some sort of built in warning within Flatly would be useful. Either that or I build checking into my software, which I don’t really want to do.

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Pyry R.

Computer Software, self-employed

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Flatly is great

Reviewed 7 days ago
Pros

Our company needed to flatten data from Google Cloud Firestore-database and Flatly was really to only option to do this and it works great.

Cons

There is really not cons about Flatly at least in our use. Works like a charm.

AB
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Andrew B.

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to interact with

Reviewed a year ago
Pros

Easy to interact with, great/responsive customer service

Cons

Unfortunately the integrations I was looking to use were not currently functional. I reached out to customer support and was quickly refunded. They also said they would get in touch with me when the integrations were functional again. Window to having integrations working was < 2 weeks.

SS
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Spark S.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Does the job

Reviewed 19 days ago
Pros

Converts my firebase realtime db tables into CSV flawlessly. Columns are named automatically and correctly . Automatic syncing every 6 hours is a major bonus.

Cons

A bit pricey. A bit slow if you have too many fields. Sometimes you don't know if there are fields in you json that are unused. However, you can manually select columns to export if you know your data well.

SL
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Simon L.

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple, Easy to use, works great!

Reviewed a year ago
Pros

Did exactly what I wanted and setup took less than an hour.

Cons

There are a lot of great integrations already setup but I wish there were more or a way to setup my own API's with my custom applications.

MC
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Michael C.

Construction, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Does exactly what is was designed for

Reviewed 2 years ago

The team is very friendly and there to help.

Pros

It has never failed me and their support is great.

Cons

Everything has always worked great so far since I have used it.

AR
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Verified reviewer

Hospitality, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great No-Coding Tool

Reviewed 4 years ago

Fabulous.

Pros

Flatly is a great way to pipe data to places you need it. It is extremely easy to set-up and has been 100% reliable for us.

Cons

The only thing I could possible ask for would be to cross-reference tables via custom queries. But its probably a little unreasonable to ask for this given Flatly's price point.

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Steve M.

Financial Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool for Migrating data

Reviewed a year ago

We used it to migrate CRM data from our old system to our new system. Flatly made it possible to move the data quickly by extracting it in the proper format and also minimized data loss by updating daily.

Pros

It is quite an intuitive product that is really limited only by the availability of data at the source.

Cons

There was not much I didn't like. As mentioned, the limits were really on the sources.

NG
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Nanu G.

Consumer Goods, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Reliable and Rarely Fails

Reviewed a year ago
Pros

Helps us access data that isn't easily accessed.

Cons

When modifying a job, you can miss the need to relaunch the hourly exporting. Going days before realizing the reports haven't been pulling as scheduled.

AC
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Alex C.

Construction, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Data Backup

Reviewed a year ago

Overall we are very satisfied. We haven't had to rely on the data backups yet but it gives us peace of mind.

Pros

Use it for backing up our CRM database on a weekly basis. This gives us peace of mind that no matter what happens to the records in our CRM we have the raw data on a weekly basis. This gives us protections from a cyber attack or an employee mistake, or intentional harm to our company.

Cons

The pricing structure should have more of an intermediate step from plan to plan.

EK
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Ed K.

Consumer Goods, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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No direct DB access, no problem

Reviewed a year ago

It just works. We ran into a challenge that our new ticket system (Fresh Service) did not have direct database or PowerBI access. Flatly allowed us to pull our data to an Excel data source and keep our familiar PowerBI dashboards.

Pros

Allowed us to keep our existing Power BI dashboards when the source we switched to did not have direct DB access.

Cons

I wish we could manually force some syncs during development. Once things are setup we don't need constantly updated data, but it would be nice to have a limited number of manual syncs per day. I also wish the data could go to Teams or Sharepoint so it didn't need to be tied to a personal OneDrive.