Honeycomb Features

Honeycomb

Observability for SRE/DevOps to observe and debug production

5.0/5 (8 reviews)

Honeycomb Feature Summary

  • Anomaly Detection
  • BubbleUp
  • Distributed Tracing
  • Incident Response
  • Onboarding Enablement
  • Ongoing Development
  • Pain-free Release
  • Prioritization
  • Rapid Query
  • Resilience
  • Site Reliability
  • System Optimization
  • System Performance
  • Team Collaboration
  • Trace individual transactions

Competitor Feature Comparison

API
Ad hoc Query
Collaboration Tools
Data Extraction
Data Format Management
Data Mapping
Data Visualization
Event Logs
Event Triggered Actions
Heatmap
Incident Management
Performance Metrics
Performance Testing
Problem Management
Single Sign On
Third Party Integration
Visit WebsiteCompare App
API
Ad hoc Query
Collaboration Tools
Data Extraction
Data Format Management
Data Mapping
Data Visualization
Event Logs
Event Triggered Actions
Heatmap
Incident Management
Performance Metrics
Performance Testing
Problem Management
Single Sign On
Third Party Integration
Visit WebsiteCompare App
API
Ad hoc Query
Collaboration Tools
Data Extraction
Data Format Management
Data Mapping
Data Visualization
Event Logs
Event Triggered Actions
Heatmap
Incident Management
Performance Metrics
Performance Testing
Problem Management
Single Sign On
Third Party Integration
Visit WebsiteCompare App

Honeycomb Feature Reviews

8 reviewers had the following to say about Honeycomb's features:

Fernando Barbosa

A great fit for anyone struggling to make sense out of their systems

2020-05-26

At QuintoAndar we have dozens of engineering teams maintaining over a hundred services. Honeycomb became the go-to solution when we need to dive in and understand what is happening with them. Our biggest use case is by far troubleshooting incidents. Thanks to Honeycomb's blazing fast query times, once we know something is wrong, we are often able to quickly pinpoint exactly what is going on and fix it faster than before. But we also started to use it to keep track of Service Level Objectives and even help onboarding new engineers, for example by showing some ways user requests map into our infrastructure. Finally, the customer support was great. Since we started the trial we had a direct channel with both their sales and engineering teams who were always very quick to answer any questions and act on any feedback.

Pros

The game changer is the "bubble up" feature: it tells you which dimension of an event is more likely to be responsible for an anomaly, and that is super useful when you are troubleshooting an incident or want to answer tricky questions such as "which API calls are causing us to not meet our Service Level Objectives?".

Cons

Some aspects of the UI/UX could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonny Hatch

Amazing for instrumentation and log aggregation

2020-03-10

Honeycomb is the first tool I use when checking for potential errors in our application or just to view our logs.

Pros

- Easy to run aggregates across multiple fields, time ranges, and filters - Can send custom events to add instrumentation any where in your system - Building dashboards to save and group common queries is great for collaboration - Queries execute quickly (usually in a second or two) - Can click on fields to filter them out from results or drill down to just them - Autocomplete on all inputs

Cons

- Hard to know which queries to run if you don't have a good grasp of the log fields you're sending

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Ordway

Honeycomb

2020-03-06

Honeycomb is what you get when you put really smart Ops people together with really smart Dev people to solve both of their problems. The APIs have been very reliable.

Pros

I could be here writing for hours and I don't know what the character limit is here, so just suffice it to say that the Query UI is amazing, the data ingestion APIs are very good, everything is well and thoughtfully designed and I can use them in a myriad of fully supported ways.

Cons

Getting data INTO Honeycomb can be a challenge, but in the year and more that we've been using it even that con is shrinking, and quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Garski

Best Tool Ever

2020-03-11

We've been able to find patterns that would have been difficult to surface in other tools and the SLO functionality provides a good target for your application.

Pros

The ability to explore your application data in ways you did not know you needed, but once you get a taste you're hooked.

Cons

One thing to keep in mind when implementing it is to ensure your log data is well-structured with standardized field names, otherwise you won't get the most from it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Erwin van der Koogh

Must have for every product team that cares about their customers

2020-03-11

Absolutely brilliant. Couldn’t run this product with such a small Ops team.

Pros

But also it is great to browse through your data and see how a change you just put live is performing.

Cons

It can take a bit of time to get used to the UI. They made a bunch of improvements lately though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Abigail Bangser

Game changer for how we think about our system

2020-03-12

It has been fantastic to see how fast we could get up and running as well as how welcoming it is for people to start from the position of other people's queries and build from there. It does take some investment as it is a different way of thinking about our services but when and where we have done this it has proven invaluable.

Pros

In addition the search history being forever available and serachable across the whole org has helped to share knowledge and context.

Cons

There are two major query features that are currently being talked about but would help tremendously. One is to be able to query for span details at the trace level. The other is to have a sql style `having` in the query. Not having these means a bit of creativity sometimes but haven't been showstoppers for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brady Wetherington

Honeycomb is a must-have for any reasonably-complex, high-performance, high-throughput service

2020-03-24

Pros

Being able to start from a basic view of your data set, and then drill down into what exactly are the sources of your problems is pretty much a superpower.

Cons

It sucks to have to do the work to integrate it - but it's worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vlad Ionescu

Opens up world of opportunities

2020-03-13

I am now requiring Honeycomb integration on all software I build and help maintain.

Pros

Instrumenting everything, sampling sanely, and all the relevant data is in Honeycomb at a reasonable price.

Cons

Coming from a classic( and wrong) observability=logs+metrics+traces mindset it is rather hard to get accustomed to Honeycomb. Once the mental hurdle is passed it's all sunshine and rainbows, but it takes a whole lot to get there. Fortunately, their Solution Engineers are very patient and helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more