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Piotr S.
Retail, 1,001-5,000 employees
Used daily for less than 6 months
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We tested several different smart search engines in our online stores. In the service, support and results, Luigi's Box turned out to be the best.
Good and proactive contact both in terms of business conditions as well as during the implementation of the search engine in the online store. Great flexibility.
It is a matter of web developers rather than Luigi Box, but for the search engine to work well, it is necessary to adjust the product feed file, which may be an additional implementation cost.
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Zoltán S.
Consumer Goods, 201-500 employees
Used weekly for 2+ years
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We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.
- a significant increase in the conversion rate from search - many options for optimization and personalization of the search - easy to use, even new employee can immediately start working with LB - customer support with very quick response
- price for the service, but it is rather a matter of negotiation
Patrik G.
Furniture, 51-200 employees
Used weekly for 1-2 years
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With Luigi's Box, I can better understand what customers are currently interested in, which trends are prevalent, and which categories they search for most frequently.
The tool offers a great price/performance ratio, ensuring flawless operation. It is user-friendly, provides customized solutions, and comes with fast support.
I didn't encounter any problem during use and even during integration.
Miroslav S.
Apparel & Fashion, 201-500 employees
Used weekly for 2+ years
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A great solution for web search, equipped with numerous useful tools. Undoubtedly, it stands as one of the top choices to consider when evaluating search tools for your website or eshop.
Luigi's Box, a fantastic and user-friendly tool, elevates your web search experience. Getting started is effortless, and mastering its usage is a breeze. It furnishes abundant insights into user search behavior, search outcomes, and queries yielding no results. Moreover, it furnishes numerous solutions and suggestions to optimize your outcomes, enhance the average basket value and maximize return on investment.
The cost-effectiveness of this tool varies depending on your utilization. A poorly configured setup and/or use may incur high expenses, but with a well-executed setup, costs can be mitigated. Proper configuration ensures swift realization of ROI.
Petr M.
Retail, 51-200 employees
Used daily for 1-2 years
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Fast search User friendly administration Good Recommendation
The price is a bit higher and the way it is calculated may not be adequate enough
Greetings. Thank you for your review. We are glad that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box
Lukas B.
Consumer Goods, 11-50 employees
Used daily for 2+ years
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I can highly recommend LuigisBox for 95 % of eshops. It is great product for better user experience and boost your orders. Good analytics tool to know your customers better aswell.
Product at its base - high level Good price/performance ratio Search box design is awesome Autocomplete is very helpful for customers Good analytics Great support
We switched to another tool for reco - but we have specific products so it is very hard to solve our use-cases.
Nikoleta H.
Health, Wellness and Fitness, 1-10 employees
Used weekly for 2+ years
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Luigi's Box is a strong asset for improving e-commerce performance. Its features drive engagement and sales, and the responsive customer support ensures that any issues are quickly resolved. Overall, it's a reliable tool that adds real value to online businesses.
Luigi's Box offers advanced search and recommendation tools that significantly enhance user experience on e-commerce platforms. Its easy integration and multilingual support make it a versatile choice for businesses of all sizes. The platform also provides valuable insights into customer behavior, helping to optimize sales strategies.
The pricing may be a bit steep for smaller businesses, especially if not all features are fully utilized. Occasionally, search results may not perfectly align with user intent, requiring some fine-tuning.
Marek S.
Retail, 501-1,000 employees
Used weekly for 2+ years
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The launch of new shopping mall with its website, mobile app and many digital tools brought many questions regarding the customer needs and journey. Luigi'sBox helped us resolve many mysteries or hypothesis such us what should be the naming of particular features of shopping mall on the website, which shop are they looking for and we don't have it and we should add it and so on...
It's super easy to use and integrate with other technologies. The interface and data interpretations are easy to read and navigate. Anytime we need to leverage the search of our customers either on website or in the mobile app, we're able to retrieve all important data and we can rely on them.
There's nothing to dislike. Value for money is very visible.
Greetings, Marek. We are grateful for your time in writing this review. Of course, we are delighted with the positive reviews from a great shopping center. Furthermore, we are grateful for the opportunity to explore new avenues for the customer. We look forward to working with you and keep our fingers crossed. Martin from Luigi's Box
Peter M.
Pharmaceuticals, 11-50 employees
Used daily for less than 6 months
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Love the search engine. we were using previously in-house solution but Luigi’s Box is a great improvement over that. That alone would justify the investment as it vastly improves the user experience of our website. In addition to that, their pricing is more than reasonable and implementation was seamless. Can't recommend it enough.
search, analytics, support, recommenders
Hi Peter, thank you for your honest review and for loving how our search works. We are very happy that Luigi´s box adds value to you and your customers, and that you find our solution worth using.
Martin D.
Marketing and Advertising, 11-50 employees
Used daily for 6-12 months
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Easy to implement, we could start using all the features just a few hours after talking to a company representative. Luigi's box is constantly increasing our revenue by personalizing our search results. It quickly became an extra stream of our revenue.
Nothing worth mentioning. Great experience so far, especially since the support team is very responsive.
Dear Martin, Thank you so much. We are thrilled to hear that you found it easy to implement and that it has been contributing to your revenue growth. Our team works hard to ensure that our clients receive the best possible service, and your feedback is a testament to their efforts. Best regards, Martin
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Building Materials, 51-200 employees
Used daily for 2+ years
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Great value, easy to setup, good support
Not having regular calls about insights just monthly report in email
Jan T.
Cosmetics, 51-200 employees
Used daily for 2+ years
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Synonymis, fixed rules, easy setting and administration
Cost - for small eshop is expensive. But for medium and big company id okey.
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Matej D.
Information Services, 1-10 employees
Used daily for less than 6 months
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Searching for products on our website was terrible and how many times i couldnt find a given product based on the keyword i entered. At the same time i was missing the statistics of keywords that our customers searched for on our website. Luigis box solved this problem and since then the number of orders has also increased. I am very glad that we managed to establish cooperation with this company
Very high quality searching tool, design adapted to the e-shop, very clear statistics and fast technical support , easy integration in cooperation with or programmers. Available in different languages and with great support
until now i could not find anything that i dislike in the luigis box . only the price could be a less cheaper
Martin P.
Computer Software, 11-50 employees
Used daily for less than 6 months
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We loved the ease of implementation, welcoming pricing, and most of all, the sheer power of their search functionality. It's a huge improvement over our previous in-house solution that was lacking in too many areas. And it shows. Thanks to Luigi's Box, the UX of our website has improved significantly.
So far the experience was very good. Ask me again in a year, I guess, but I don't think I'll have anything bad to say about LB.
Greetings, Martin. We are happy to know that our tool has significantly improved the user experience of your website compared to your previous in-house solution. We appreciate your feedback, and we are glad that you have had a good experience with us so far. We will strive to maintain this level of satisfaction for you. Have a nice day. Martin from Luigi's Box
Milan F.
Marketing and Advertising, 1-10 employees
Used weekly for 1-2 years
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Overall, I rate the service very positively and can recommend it.
Its customization and functionality. Suitable for larger e-shops.
For some, that may be the price. On the other hand, the price probably corresponds to the utility, what they can do and their background.
Lukasz M.
Furniture, 11-50 employees
Used weekly for 2+ years
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I like Luigi's Box for professionalism :)
everything is good, maybe the price could be better
Dominik S.
Building Materials, 1,001-5,000 employees
Used weekly for 6-12 months
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Pleasant UX, where everything is clearly arranged and offers the necessary areas that need to be monitored for search optimization purposes.
What I appreciate most is the ability to look up Searches without result, which helps us understand the customer's intent. Likewise, the possibility to top selected products as needed.
Significant price increase over the last period.
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Václav M.
Apparel & Fashion, 51-200 employees
Used monthly for 2+ years
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Fast and reliable search / autocompleteNew featuresFlexibility
The price is a little higher but it is worth
Greetings, Václav. Thank you for your recommendation and your trust. User-friendliness, cutting-edge analytics, AI-driven search, and relevant product recommendations lead your customers to higher conversion and a pleasant user experience. Thanks to the feedback from our clients, our products are at an ever higher level. It is also your merit. Thank you Have a nice day. Martin from Luigi's Box
Erik K.
Business Supplies and Equipment, self-employed
Used weekly for 6-12 months
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Easy implement, automatic search customization
2,5x raise of price which was offered at start of cooperation
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Michal S.
Online Media, 11-50 employees
Used monthly for less than 6 months
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The Luigi's Box app is easy to use and delivers value for us.
I like the fast and clear UI. Implementation took some time, but I appreciate that it was quick. I like LB customer support, they respond quickly and accurately. As for frequency of use, just checking the app data every few days is enough for me.
All right, we have no problems with Luigi's Box
Matěj K.
Retail, 1-10 employees
Used monthly for less than 6 months
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This product is really good and it helps to increase earnings and improve the user experience on our website.
Its really good search engine which has no problem with typos or synonyms. Very good is also their support.
Only the price is little bit higher, but still worth it