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Recommended
Petr M.
Building Materials, 1-10 employees
Used daily for 6-12 months
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Very good support. Any issue I had they have solved immediately.
Very good search engine with possibility to adjust results. Recommender also very handy.
Some setting at backoffice was confusing for me. Missing Czech translation.
Greetings, Petr. Thank you for your trust and rating. AI-driven search and relevant product recommendations lead your customers to higher conversion and a pleasant user experience. So your conversion rate increase, and your sales increase, and that's great. Thanks to client feedback, our products are at an ever higher level. It is also your merit. Thank you Have a nice day. Martin from Luigi's Box
Frédéric G.
Consumer Goods, 1-10 employees
Used weekly for less than 6 months
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Out installed search engine didn't meet our needs, so we looked around for different search engines, some very complex other very discover Luigi's Box. Users appreciate it for its extensive customization options, ensuring that nearly everyone can find what they're looking for on our site.
Some features are tucked away in the depths of the user interface. Once you've grasped everything, it becomes manageable, but initially, it wasn't the most straightforward.The search engine struggles to grasp the seasonality of our product range. We are continuing to work with the support team to improve the situation.
Kristýna K.
Retail, 51-200 employees
Used daily for 2+ years
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Available for different languages, possibility to adapt to our specific situation.
Sometimes the set up breaks down without any reason comprehensive to me.
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Verified reviewer
Building Materials, 51-200 employees
Used daily for 2+ years
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Great value, easy to setup, good support
Not having regular calls about insights just monthly report in email
Lukas K.
Business Supplies and Equipment, 11-50 employees
Used daily for 1-2 years
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Luigi's Box is a great tool for online stores to increase conversions and sales. With great support!
Nothing. Everything working well. Thank You.
Hi Lukas, thank you so much for your honest review! We are glad that Luigi's box works perfectly and that you appreciate our support.
Jan T.
Cosmetics, 51-200 employees
Used daily for 2+ years
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Synonymis, fixed rules, easy setting and administration
Cost - for small eshop is expensive. But for medium and big company id okey.
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Tomas K.
Cosmetics, 51-200 employees
Used weekly for 2+ years
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Very good, especially we can talk about our reguirements with their support, which is really good.
It is very usefull especially for customers. They can easily find what they are loking for. It is good for industry where 1 product has many names, like our business. We can match these names to proper product and then customer can find it on our website.
Atually I don´t know what I dislike about luigi´s box.
Hi Tomas, we are happy about our long-term collaboration. Thanks for your nice words about Luigi's Box and we hope to provide you with even better value in the future. ~ Luigi's Box team
Karolína J.
Health, Wellness and Fitness, 5,001-10,000 employees
Used daily for 6-12 months
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Customers get to the products faster and thanks to LB we can see what they are looking for and thus adapt our products to the demand.
Intelligence of this tool. The great thing is that every company can adapt LB to their business. Quick support
Sometimes long loading of the result, especially when when applying fix rules
Greetings. Thank you for your review and your trust in using our services and products. We believe that our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Oto H.
Consumer Goods, 11-50 employees
Used weekly for 2+ years
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We solved a lot of problems with luigis box, it has a very simple and easy setup, we had it on the previous E-Shop, it was one of the first things we solved now on the new e-shop, I definitely recommend it to you if you are thinking about it
- very cool website - good support - immediate results
I haven't had any bad experience yet. I only thought that the costs could be higher for smaller e-shops
Matej D.
Information Services, 1-10 employees
Used daily for less than 6 months
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Searching for products on our website was terrible and how many times i couldnt find a given product based on the keyword i entered. At the same time i was missing the statistics of keywords that our customers searched for on our website. Luigis box solved this problem and since then the number of orders has also increased. I am very glad that we managed to establish cooperation with this company
Very high quality searching tool, design adapted to the e-shop, very clear statistics and fast technical support , easy integration in cooperation with or programmers. Available in different languages and with great support
until now i could not find anything that i dislike in the luigis box . only the price could be a less cheaper
Jan K.
Furniture, 11-50 employees
Used weekly for 2+ years
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We decided to use Luigis box instead of our solution because its fast, exact, provides interesting data and is easy to manage. After years of use I can say it was good decision.
It's fast, easy to use for our customers (search/autosuggestion) and also for us (administration/data collecting,...). Great support.
Nothing comes to my mind. Everything working as expected.
Martin Š.
Retail, 11-50 employees
Used monthly for 1-2 years
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Search sollution from Luigi's Box works very well without the need of freqent maintenance. We did the setup in the first month of use and now we use the administration mainly for the analitic purposes.
We haven't found any nagative so far. All good.
Good day to you, Martin. Thank you for your review. Analyzing searches on an e-shop or website is often the first step to understanding user search behavior and its subsequent optimization. If we can help you in the future, please get in touch with us with your questions and concerns. Our team of experts is sure to find a reliable solution. Have a nice day. Martin from Luigi's Box
Tomas B.
Retail, 11-50 employees
Used daily for 1-2 years
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Everything works fine from the beginning we started to use luigis box
Easy to use. Set up was very easy and everything working well.
non. I don't know about anything........
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Tomas B.
Accounting, 11-50 employees
Used daily for 1-2 years
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working well customer service response very good
Working fluently without any problems for last years
Jakub Č.
Retail, 11-50 employees
Used daily for 6-12 months
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Easy and fast to implement, very robust search engine with many options for individual settings and result optimization. Very quick response from team Recommender also works great.
Maybe some recommender settings... you can not setup rules by yourself in administration, but it must be placed by their team. But at least you can`t make it wrong.
Hi Jakub, Glad you like Luigi's Box! Forwarding your idea to our dev team. Thanks a lot for the review, means a lot to us! ~ Luigi's Box team
Jiri K.
Retail, 11-50 employees
Used weekly for 2+ years
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Based on several years of positive experience in multiple languages, we definitely recommend the software.
Visible improvement in conversion rate and easier customer orientation on the e-shop.
The software is highly usable. In the future, we expect to see deeper integration using artificial intelligence.
Boris G.
Retail, 201-500 employees
Used weekly for 2+ years
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A highly adaptable and robust search and recommendation solution for e-commerce. Works great across multiple languages and countries. Great reporting features and exceptional customer support.
Still requires some manual work from time to time, e.g. configuring synonyms.
Adam P.
Internet, 1-10 employees
Used daily for 6-12 months
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I like it! I can easily watch behavior of the customers on website and whats more important, their keywords...
I like definitely all the statistics what Luigi´s box giving to me.
Implementation was lil bit difficult but it was most likely cuz of all tools what we alredy have on website
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Martin P.
Computer Software, 11-50 employees
Used daily for less than 6 months
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We loved the ease of implementation, welcoming pricing, and most of all, the sheer power of their search functionality. It's a huge improvement over our previous in-house solution that was lacking in too many areas. And it shows. Thanks to Luigi's Box, the UX of our website has improved significantly.
So far the experience was very good. Ask me again in a year, I guess, but I don't think I'll have anything bad to say about LB.
Greetings, Martin. We are happy to know that our tool has significantly improved the user experience of your website compared to your previous in-house solution. We appreciate your feedback, and we are glad that you have had a good experience with us so far. We will strive to maintain this level of satisfaction for you. Have a nice day. Martin from Luigi's Box
Darren G.
Tobacco, 1-10 employees
Used daily for less than 6 months
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Luigi's box from start to finish could not have made things easier. Andrej in sales was excellent in communicating everything that would happen and conveying the products useful features. The installation and integration team gave constant communication and a timeline for implementation. This is hands down the best software integration I have ever experienced in e-commerce, nothing was too much trouble.
The dashboard is incredibly intuitive, better than every other one we demo'ed.
There are no cons so far.
Hey, Darren, Thank you for the great review. It's a big commitment for us. We give special attention to customer contact. Whether it's the salesperson, support colleagues, or the integration team. Thank you for appreciating a great product and our colleagues, without whom we could not be successful. Sincerely Martin from Luigi's Box
Miroslav Š.
Consumer Goods, 51-200 employees
Used weekly for 1-2 years
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Clear and user-friendly admin environment, high quality support, clear statistics from searching, typo correction in searchingBetter and clearer search results
I don't have any long term issues, if any small ones occured the support promptly dealt with them.
Hello, Miroslav. It's great that you're happy with our service. We appreciate it very much. If a customer doesn't find what they're looking for, they may leave and make a purchase elsewhere, so we're happy to help your customers find what they're looking for and help you get satisfied customers. Have a nice day. Martin from Luigi's Box
Michal Š.
Libraries, 501-1,000 employees
Used weekly for 2+ years
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The customer is more likely to find the product, brand or category they are looking for. This will increase the conversion rate.
Good functionality is the priority display of products based on keywords.
Too complicated administration. But you can get used to it.
Greetings. Thank you for your review. We are glad that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box
Martina C.
Retail, 201-500 employees
Used weekly for 1-2 years
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Luigi's Box helps us improve product search for customers, which leads to more sales. It provides detailed data on customer search behavior, which allows us to optimize results.
If the data is not configured correctly, the search results may not always be relevant for customers.
Filip F.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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- searching- analyses- recommender- synonyms searcher- customer support
- nothing to mention - the tool works great
Hello, Philip. Thank you for your review. We are glad that you are satisfied with our services and products. We hope that you will be equally happy with us in the future. Sincerely, Martin from Luigi's Box.
Zdenek K.
Retail, 11-50 employees
Used daily for 6-12 months
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Administration and settings. Helps increase conversions.
Higher implementation complexity. Otherwise everything is OK.
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box