App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Luigi's Box Logo

Search & product discovery tools that increase revenue

Luigi's Box Reviews - Page 3

Filter reviews by

Overall rating


Company size


Industry


Time used


100 reviews

Recommended

PM
AvatarImg

Petr M.

Building Materials, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Worknow

Reviewed 2 years ago

Very good support. Any issue I had they have solved immediately.

Pros

Very good search engine with possibility to adjust results. Recommender also very handy.

Cons

Some setting at backoffice was confusing for me. Missing Czech translation.

Vendor response

Greetings, Petr. Thank you for your trust and rating. AI-driven search and relevant product recommendations lead your customers to higher conversion and a pleasant user experience. So your conversion rate increase, and your sales increase, and that's great. Thanks to client feedback, our products are at an ever higher level. It is also your merit. Thank you Have a nice day. Martin from Luigi's Box

AvatarImg
AvatarImg

Frédéric G.

Consumer Goods, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Unlocking Limitless Possibilities in Search

Reviewed 7 months ago
Pros

Out installed search engine didn't meet our needs, so we looked around for different search engines, some very complex other very discover Luigi's Box. Users appreciate it for its extensive customization options, ensuring that nearly everyone can find what they're looking for on our site.

Cons

Some features are tucked away in the depths of the user interface. Once you've grasped everything, it becomes manageable, but initially, it wasn't the most straightforward.The search engine struggles to grasp the seasonality of our product range. We are continuing to work with the support team to improve the situation.

KK
AvatarImg

Kristýna K.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Search and recommandation

Reviewed 2 years ago
Pros

Available for different languages, possibility to adapt to our specific situation.

Cons

Sometimes the set up breaks down without any reason comprehensive to me.

Vendor response

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

AvatarImg

Verified reviewer

Building Materials, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Smart search with easy implementation

Reviewed 5 months ago
Pros

Great value, easy to setup, good support

Cons

Not having regular calls about insights just monthly report in email

LK
AvatarImg

Lukas K.

Business Supplies and Equipment, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Luigi's Box for FixShop

Reviewed 9 months ago
Pros

Luigi's Box is a great tool for online stores to increase conversions and sales. With great support!

Cons

Nothing. Everything working well. Thank You.

Vendor response

Hi Lukas, thank you so much for your honest review! We are glad that Luigi's box works perfectly and that you appreciate our support.

JT
AvatarImg

Jan T.

Cosmetics, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Good service

Reviewed 2 years ago
Pros

Synonymis, fixed rules, easy setting and administration

Cons

Cost - for small eshop is expensive. But for medium and big company id okey.

Vendor response

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

TK
AvatarImg

Tomas K.

Cosmetics, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Luigi´s Box in NaniNails s.r.o.

Reviewed 2 years ago

Very good, especially we can talk about our reguirements with their support, which is really good.

Pros

It is very usefull especially for customers. They can easily find what they are loking for. It is good for industry where 1 product has many names, like our business. We can match these names to proper product and then customer can find it on our website.

Cons

Atually I don´t know what I dislike about luigi´s box.

Vendor response

Hi Tomas, we are happy about our long-term collaboration. Thanks for your nice words about Luigi's Box and we hope to provide you with even better value in the future. ~ Luigi's Box team

KJ
AvatarImg

Karolína J.

Health, Wellness and Fitness, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Luigi's Box

Reviewed 2 years ago

Customers get to the products faster and thanks to LB we can see what they are looking for and thus adapt our products to the demand.

Pros

Intelligence of this tool. The great thing is that every company can adapt LB to their business. Quick support

Cons

Sometimes long loading of the result, especially when when applying fix rules

Vendor response

Greetings. Thank you for your review and your trust in using our services and products. We believe that our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

OH
AvatarImg

Oto H.

Consumer Goods, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Luigis box, a must-have accessory for your e-shop

Reviewed a month ago

We solved a lot of problems with luigis box, it has a very simple and easy setup, we had it on the previous E-Shop, it was one of the first things we solved now on the new e-shop, I definitely recommend it to you if you are thinking about it

Pros

- very cool website - good support - immediate results

Cons

I haven't had any bad experience yet. I only thought that the costs could be higher for smaller e-shops

MD
AvatarImg

Matej D.

Information Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Luigi's box is a great tool for monitoring the behavior of customers in the e-shop

Reviewed 5 months ago

Searching for products on our website was terrible and how many times i couldnt find a given product based on the keyword i entered. At the same time i was missing the statistics of keywords that our customers searched for on our website. Luigis box solved this problem and since then the number of orders has also increased. I am very glad that we managed to establish cooperation with this company

Pros

Very high quality searching tool, design adapted to the e-shop, very clear statistics and fast technical support , easy integration in cooperation with or programmers. Available in different languages and with great support

Cons

until now i could not find anything that i dislike in the luigis box . only the price could be a less cheaper

JK
AvatarImg

Jan K.

Furniture, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Search engine for any kind of e-shop

Reviewed 8 months ago

We decided to use Luigis box instead of our solution because its fast, exact, provides interesting data and is easy to manage. After years of use I can say it was good decision.

Pros

It's fast, easy to use for our customers (search/autosuggestion) and also for us (administration/data collecting,...). Great support.

Cons

Nothing comes to my mind. Everything working as expected.

AvatarImg
AvatarImg

Martin Š.

Retail, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Superbly working search without need of much intervention

Reviewed 2 years ago
Pros

Search sollution from Luigi's Box works very well without the need of freqent maintenance. We did the setup in the first month of use and now we use the administration mainly for the analitic purposes.

Cons

We haven't found any nagative so far. All good.

Vendor response

Good day to you, Martin. Thank you for your review. Analyzing searches on an e-shop or website is often the first step to understanding user search behavior and its subsequent optimization. If we can help you in the future, please get in touch with us with your questions and concerns. Our team of experts is sure to find a reliable solution. Have a nice day. Martin from Luigi's Box

TB
AvatarImg

Tomas B.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

luigis box

Reviewed 2 years ago

Everything works fine from the beginning we started to use luigis box

Pros

Easy to use. Set up was very easy and everything working well.

Cons

non. I don't know about anything........

Vendor response

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

TB
AvatarImg

Tomas B.

Accounting, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Luigis box review

Reviewed 8 months ago
Pros

working well customer service response very good

Cons

Working fluently without any problems for last years

AvatarImg

Jakub Č.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great tool for search

Reviewed 2 years ago
Pros

Easy and fast to implement, very robust search engine with many options for individual settings and result optimization. Very quick response from team Recommender also works great.

Cons

Maybe some recommender settings... you can not setup rules by yourself in administration, but it must be placed by their team. But at least you can`t make it wrong.

Vendor response

Hi Jakub, Glad you like Luigi's Box! Forwarding your idea to our dev team. Thanks a lot for the review, means a lot to us! ~ Luigi's Box team

JK
AvatarImg

Jiri K.

Retail, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Recommended

Reviewed 2 months ago

Based on several years of positive experience in multiple languages, we definitely recommend the software.

Pros

Visible improvement in conversion rate and easier customer orientation on the e-shop.

Cons

The software is highly usable. In the future, we expect to see deeper integration using artificial intelligence.

BG
AvatarImg

Boris G.

Retail, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Comprehensive and Adaptable E-Commerce Search Solution

Reviewed 7 months ago
Pros

A highly adaptable and robust search and recommendation solution for e-commerce. Works great across multiple languages and countries. Great reporting features and exceptional customer support.

Cons

Still requires some manual work from time to time, e.g. configuring synonyms.

AP
AvatarImg

Adam P.

Internet, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great tool

Reviewed 2 years ago

I like it! I can easily watch behavior of the customers on website and whats more important, their keywords...

Pros

I like definitely all the statistics what Luigi´s box giving to me.

Cons

Implementation was lil bit difficult but it was most likely cuz of all tools what we alredy have on website

Vendor response

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box

AvatarImg
AvatarImg

Martin P.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great search tool, amazing support

Reviewed 2 years ago
Pros

We loved the ease of implementation, welcoming pricing, and most of all, the sheer power of their search functionality. It's a huge improvement over our previous in-house solution that was lacking in too many areas. And it shows. Thanks to Luigi's Box, the UX of our website has improved significantly.

Cons

So far the experience was very good. Ask me again in a year, I guess, but I don't think I'll have anything bad to say about LB.

Vendor response

Greetings, Martin. We are happy to know that our tool has significantly improved the user experience of your website compared to your previous in-house solution. We appreciate your feedback, and we are glad that you have had a good experience with us so far. We will strive to maintain this level of satisfaction for you. Have a nice day. Martin from Luigi's Box

DG
AvatarImg

Darren G.

Tobacco, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic technology and fantastic people.

Reviewed 2 years ago

Luigi's box from start to finish could not have made things easier. Andrej in sales was excellent in communicating everything that would happen and conveying the products useful features. The installation and integration team gave constant communication and a timeline for implementation. This is hands down the best software integration I have ever experienced in e-commerce, nothing was too much trouble.

Pros

The dashboard is incredibly intuitive, better than every other one we demo'ed.

Cons

There are no cons so far.

Vendor response

Hey, Darren, Thank you for the great review. It's a big commitment for us. We give special attention to customer contact. Whether it's the salesperson, support colleagues, or the integration team. Thank you for appreciating a great product and our colleagues, without whom we could not be successful. Sincerely Martin from Luigi's Box

AvatarImg

Miroslav Š.

Consumer Goods, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing tool for e-shops

Reviewed 2 years ago
Pros

Clear and user-friendly admin environment, high quality support, clear statistics from searching, typo correction in searchingBetter and clearer search results

Cons

I don't have any long term issues, if any small ones occured the support promptly dealt with them.

Vendor response

Hello, Miroslav. It's great that you're happy with our service. We appreciate it very much. If a customer doesn't find what they're looking for, they may leave and make a purchase elsewhere, so we're happy to help your customers find what they're looking for and help you get satisfied customers. Have a nice day. Martin from Luigi's Box

AvatarImg

Michal Š.

Libraries, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

It is a good tool for the customer to find what he needs on the website.

Reviewed 2 years ago

The customer is more likely to find the product, brand or category they are looking for. This will increase the conversion rate.

Pros

Good functionality is the priority display of products based on keywords.

Cons

Too complicated administration. But you can get used to it.

Vendor response

Greetings. Thank you for your review. We are glad that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box

MC
AvatarImg

Martina C.

Retail, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Luigis Box

Reviewed 6 months ago
Pros

Luigi's Box helps us improve product search for customers, which leads to more sales. It provides detailed data on customer search behavior, which allows us to optimize results.

Cons

If the data is not configured correctly, the search results may not always be relevant for customers.

FF
AvatarImg

Filip F.

Information Technology and Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Game-changing tool for site searching and analyses!

Reviewed 2 years ago
Pros

- searching- analyses- recommender- synonyms searcher- customer support

Cons

- nothing to mention - the tool works great

Vendor response

Hello, Philip. Thank you for your review. We are glad that you are satisfied with our services and products. We hope that you will be equally happy with us in the future. Sincerely, Martin from Luigi's Box.

ZK
AvatarImg

Zdenek K.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Higher conversions

Reviewed 2 years ago
Pros

Administration and settings. Helps increase conversions.

Cons

Higher implementation complexity. Otherwise everything is OK.

Vendor response

Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box