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Recommended
Natalia N.
Information Technology and Services, 51-200 employees
Used weekly for 6-12 months
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Luigi's Box is helping our website visitors to find what they are looking for in a short time. The solution is helping to achieve higher retention and overall customer experience.
We are using Luigi's Box to achieve higher retention on our site. Analytics with quick visual feedback is also a great help.
Everything is great so far. I have nothing to complain about.
Hello, Natalia. Thank you for your review and the time you spent on it. We appreciate that you chose Luigi's Box and that this solution benefits you and your visitors. We are glad for the positive hoidnotation and thank you for moving us forward. We hope that our solution will serve you for a long time and that you will get the most out of it. Martin from Luigi's Box
Dominik Ž.
Retail, 201-500 employees
Used weekly for 1-2 years
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Overall, I am satisfied. Efficient and strong cooperation from luigis is a matter of course. Super communication during troubleshooting or when working on an extension.
Cooperation with support, always fast and efficient communication.
I haven't found anything I can mention as a negative experience.
Milan F.
Marketing and Advertising, 1-10 employees
Used weekly for 1-2 years
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Overall, I rate the service very positively and can recommend it.
Its customization and functionality. Suitable for larger e-shops.
For some, that may be the price. On the other hand, the price probably corresponds to the utility, what they can do and their background.
Lukasz M.
Furniture, 11-50 employees
Used weekly for 2+ years
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I like Luigi's Box for professionalism :)
everything is good, maybe the price could be better
Patrik B.
Consumer Goods, 51-200 employees
Used daily for less than 6 months
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The LB search engine is the absolute best. It's great to see how well it works without our intervention, and if we don't like some results, we can immediately go to the settings and add priorities, alternative keywords, and that's very nice.
Sometimes we would like more from the LB and we have to wait for the development
Greetings. Thank you for your positive review and your trust. Your satisfaction obliges us. We are glad that you are our client. We bring our clients the best AI-based services in product search and help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Karolina M.
Retail, 1,001-5,000 employees
Used weekly for less than 6 months
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- relevant search results - great customer support - quick problem solving - autocomplete and autocorrect - good search recommendation
I didn't have any bad experiences with Luigi's Box - every problem is solved really quickly and they have very helpful and friendly customer support.
Thanks Karolina for your warm words! We are really keen on providing high-level support to our customers and building long-term, mutually beneficial partnerships. We are happy to work with you! ~ Luigi's Box team
Matej R.
Retail, 201-500 employees
Used monthly for 2+ years
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I was present during the initial interviews with the company, from negotiations, through conditions implementation, to smooth operation. Everything proceeded without any issues. Additionally, I participate in regular reporting, which is positively received within our company.
Ease of implementation, support from Lugis site, flexibility, conversion growth.
None at all. The team is straight forward and will help you within a day or so. Thanks!
william b.
Hospital & Health Care, 51-200 employees
Used weekly for 6-12 months
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We use Luigi's Box as an internal search tool on our website. With a significant amount of searches, the tool allows us to optimize and highlight the right products. Today, we are very pleased with the results as we can effectively promote products.
he platform is in English, so it's difficult to understand the optimization in depth.
Miloš N.
Food & Beverages, 51-200 employees
Used weekly for 1-2 years
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Feedback from the customer, we include the searched products in the assortment.
Searching and recommending products, clear dashboard.
All right. I didn't find a problem. Possible implementation.
Greetings. Thank you for your review and your trust. We bring our clients the best AI-based product search and recommendation services and help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Zuzana M.
Information Technology and Services, 11-50 employees
Used weekly for 6-12 months
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After using Luigi's Box for only a few weeks, we could already see the first results. We have managed to increase the conversion rate quite significantly which left us surprised at first. I wish we had Luigi's Box earlier.
Nothing, everything wen smoothly including the onboarding process.
Hi, Zuzana. Thank you for your review and the time you spent writing it! We are very happy to hear that Luigi's Box has helped you increase your conversion rate; it's a desirable state. We're glad the onboarding process went smoothly. Thank you for your support!
Michal S.
Retail, 11-50 employees
Used monthly for 2+ years
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Easy to use. Great support. It is very helpfull to earn precise searching result. We loved to use it. Luigis Box helping us to understand how our customers searching our products.
Nothing to say. The poroducts works well.
Greetings, Michal. Thank you for your trust and rating. Luigi's Box tools are no longer just search tools. Instead, just as you write, we help clients understand user behavior, which can overlap with many areas of the e-commerce business. Thanks to client feedback, our products consistently perform at a higher level. It's also to your credit. Thank you Have a nice day. Martin from Luigi's Box
Dominik S.
Building Materials, 1,001-5,000 employees
Used weekly for 6-12 months
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Pleasant UX, where everything is clearly arranged and offers the necessary areas that need to be monitored for search optimization purposes.
What I appreciate most is the ability to look up Searches without result, which helps us understand the customer's intent. Likewise, the possibility to top selected products as needed.
Significant price increase over the last period.
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Petr G.
Telecommunications, 51-200 employees
Used weekly for 6-12 months
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We are able to deliver a better customer experience to our users.
It helps our visitors search for anything that they need. Combined with analytics, it's the perfect tool.
There is nothing that I would dislike about this tool.
Hello, Peter. Thank you for your encouraging review. A positive user experience makes customers feel more comfortable on the site and thus buy faster, which benefits everyone. Glad you are happy with our service, and have a nice day. Martin from Luigi's Box
Václav M.
Apparel & Fashion, 51-200 employees
Used monthly for 2+ years
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Fast and reliable search / autocompleteNew featuresFlexibility
The price is a little higher but it is worth
Greetings, Václav. Thank you for your recommendation and your trust. User-friendliness, cutting-edge analytics, AI-driven search, and relevant product recommendations lead your customers to higher conversion and a pleasant user experience. Thanks to the feedback from our clients, our products are at an ever higher level. It is also your merit. Thank you Have a nice day. Martin from Luigi's Box
Martin J.
Automotive, 1-10 employees
Used weekly for 6-12 months
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The tool helps us increase the conversion rate because customers find the products they want to order.
Sometimes it is not possible to search for products based on keywords.
Yuliia K.
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
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My overall experience is perfect - LB does exactly what we need.
I appreciate speed of Luigi's Box - the autocomplete gives you advice in milliseconds and you get search results just as quickly. As for deployment and implementation, it can be sorted out in a short time. Then Luigi's Box works as it should and you can continuously view the collected data. In case of need, there is Luigi's Box support who will be happy to help you quickly and helpfully.
I have no problems with it, it just works well.
Matej P.
Furniture, self-employed
Used daily for less than 6 months
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Product is predictive and independent. It helped us to raise conversion rate.
For now absence of placing our recommendations manually, but Luigi's Box is working on that in order to be this function available soon.
Greetings. Thank you for your review. We are glad that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box
Erik K.
Business Supplies and Equipment, self-employed
Used weekly for 6-12 months
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Easy implement, automatic search customization
2,5x raise of price which was offered at start of cooperation
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Dominik S.
Computer Software, 11-50 employees
Used weekly for less than 6 months
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Luigi's Box provides useful searches for our users so they are more satisfied with us.
I like that the user interface of the Luigi box is easy to understand and very easy to use. As for the implementation and integration - it was easy. They also have excellent support in LB. In the Luigi's Box app, you just need to check the current results several times a week.
Everything works great, I have no complaints.
Robert K.
Retail, 11-50 employees
Used monthly for 2+ years
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Easy to use. Great on-site search for visitors.
I am missing of recommendation for improvements in the monthly report.
Greetings. Thank you for your review and trust in our services and products. Our services will help your customers find what they need every time. Have a nice day. Martin from Luigi's Box
Linh H.
Market Research, 51-200 employees
Used weekly for less than 6 months
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Dramatically increase the conversion rate of on-page searches.
Nothing. We are delighted with Luigi's box cooperation.
Hi, Linh, Thank you for your positive review! We are glad to hear that our search tool has helped to increase your conversion rate and that you are satisfied with our cooperation. If you have any further questions or concerns, please don't hesitate to contact us. Thank you again for your feedback and for choosing to use our tool. Martin from Luigi's Box
Barbora P.
Telecommunications, 51-200 employees
Used weekly for less than 6 months
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Quick and exact results with a clear display
I have nothing to add so far. I can only recommend this tool
Hello, Barbara. We are glad that you are satisfied with our services and that you rated us. Feedback is very important to us. Your recommendation obliges us to continue our work. Thank you. Martin from Luigi's Box
Michal S.
Online Media, 11-50 employees
Used monthly for less than 6 months
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The Luigi's Box app is easy to use and delivers value for us.
I like the fast and clear UI. Implementation took some time, but I appreciate that it was quick. I like LB customer support, they respond quickly and accurately. As for frequency of use, just checking the app data every few days is enough for me.
All right, we have no problems with Luigi's Box
Matěj K.
Retail, 1-10 employees
Used monthly for less than 6 months
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This product is really good and it helps to increase earnings and improve the user experience on our website.
Its really good search engine which has no problem with typos or synonyms. Very good is also their support.
Only the price is little bit higher, but still worth it
Petr J.
Accounting, 501-1,000 employees
Used monthly for less than 6 months
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Very user friendly software. happy to use
No cons to be mentieoned at this point of time
Hey Petr, We are happy to hear that you like our UX! Happy to work with your company and thanks for the review! :) ~ Luigi's Box team