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Shopware
Enterprise search software for eCommerce businesses
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BigCommerce
Zoho Commerce
NetSuite
Recommended
Mike W.
Wholesale, 1-10 employees
Used daily for 1-2 years
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What a horribly shameful company. Never experienced such poor customer service before. Keep sending invoices for services that I haven't used in months. And when you email them to cancel everything, you get bad answers that you can't do anything with! DO NOT DO BUSINESS WITH SHOPWARE!
No cons were added to this review
Juan B.
Computer Software, 1-10 employees
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My overall experience with this eCommerce platform has been quite enriching and transformative for my online business. From the beginning, what stood out most was their focus on creating engaging and emotionally resonant shopping environments. This ability to deeply personalize my online store has allowed me to create a unique user experience, adapted not only to my brand, but also to the expectations and preferences of my customers.
What I liked most about this platform is its focus on creating shopping environments that really connect with the customer's emotions. The customization capacity is exceptional, allowing me to adapt the store to the specific needs of my business and the expectations of my customers. Furthermore, being open source, it offers me great flexibility to develop additional functionalities.
Although the platform itself is robust, configuring and optimizing all of its features to perfectly fit the specific needs of my business has been a longer and more complex process than expected. This can be a challenge, particularly for smaller businesses or those who are just starting out with eCommerce and don't have as much technical support on hand.
Renick B.
Information Technology and Services, 1-10 employees
Used weekly for 2+ years
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Good tech approaches for providing a platform for e-commerce.
Modern, clean user interface for clients. Modern stack especially with Twig templating. Has lots of features for European market.
Has lots of bugs and premium features are really expensive. Lots of mid-size companies struggle to afford this solution. For smaller projects it is too expensive. They focusing much on enterprise. But lots of customers have midsize projects.
Michel W.
Information Technology and Services, 11-50 employees
Used daily for 2+ years
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A CMS that helps the merchant really create shopping experiences that would be hard to create with other ecommerce platforms.
Lacking functionalities are built every day. So current cons will be gone soon.
Joachim P.
Retail, 11-50 employees
Used daily for 2+ years
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All in all, as an experienced user, I am very satisfied with Shopware in terms of stability, speed and, above all, further developments.
There is really NOTHING that cannot be implemented with Shopware in the area of eCommerce. Everything can be configured and adjusted - with rule sets, plugins and other adjustment screws. Of course, this depth comes at the price of an extended familiarization phase. In general, Shopware is very fast and secure.
Without basic Internet knowledge regarding self-hosting, databases, HTML, etc., you feel a bit left alone with Shopware. Of course there are many experts who can help someone, but of course against a corresponding fee.
Stephaney L.
Automotive, 1-10 employees
Used daily for 6-12 months
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Overall it has been a pleasant experience using Shopware. It allows me to do more with my time and keeps me organized
I love shopware for building workorders for my customers. It allows me to write an estimate quickly and efficiently and gives me multiple ways to send it to my customers. It allows me to communicate with my customers without either of us having to be on the phone for long periods of time. My customers love having options to approve work
I dont like some of the glitches between Shopware and Partstech that put strange descriptions in for parts. With the wrong description on a work order, it can look like they are being charged for the wrong item
Craig H.
Marketing and Advertising, 11-50 employees
Used daily for 6-12 months
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Shopware makes it possible to create customizable yet innovative shopping websites
Shopware needs to extend its starting templates portfolio with new templates that are specific to each sector.
Fred G.
Automotive, 1-10 employees
Used daily for 6-12 months
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ShopWare has been a great company to work with. The software is constantly improving.
ShopWare is super fast and easy to use. Switching to ShopWare is one of the best decisions that I've made in business
The data transfer from my old SMS (Mitchell) was a mess. I wouldn't have transferred data if I knew what it would cause so many problems.
Matt P.
Automotive, 1-10 employees
Used daily for 2+ years
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Has further improved our customer interactions and helped build trust with customer due to the transparent interaction.
Shopware is always adding features and listening to their customers needs. Expedites our daily processes and customers love the look and feel of their interactions.
Still not able to create Purchase orders in PDF formats to send to our vendors.
Fabian S.
Marketing and Advertising, 51-200 employees
Used daily for 2+ years
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The basic setup is easy to understand and there is a wide variety of plugins and the implementation is fairly easy.
API creation is very slow. Feed creation can take up to 5 hours even for medium sized product exports (50k products).
Dennis V.
Consumer Goods, 51-200 employees
Used daily for 6-12 months
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Overall i'ts good. We are going live in a couple of days.
It really fits our needs. We are a multi language website and webshop. Shopcommerce is easier to configure than Magento 2.
Some functions are not available yet, plugins are being pushed on a regular base tough. But sometimes we have to wait.
Verified reviewer
Information Technology and Services, 51-200 employees
Used monthly for 1-2 years
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We are gladly realising any type of project with Shopware, D2C, B2B, B2C it doesn't matter.
Easy to use content editor which enables even non technical users to implement powerful shopping experiences and landing pages.
Lacks internationalisation and more enterprise focussed features. Shopware is trying to enter the international market.
kalaiselvan k.
Computer Software, 501-1,000 employees
Used daily for 1-2 years
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Overall it is good e-commerce product for medium level company.
There are lot of customization stuff, we can achieve with this software using ready made plugins. we have free community edition available to use and evaluate the product. It has good graphical user interface for adding and updating the products(Sku) and categories. Configuring the software is straight forward and easy.
Enterprise edition(Licensed) of this software is quite expensive. It requires, initial learning curve to understand the products.
Simon W.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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I use two Shopware Community editions with two online shops since 2014 and 2015. One in German language and one in English. Both shops run fine for years with literally nearly no maintenance.
What I really like is, how easy it is to configure and use the software. There is a free Community Edition available and with the graphical user interface in the backend, it's really comfortable to configure the system, add products and categories and handle all the necessary tasks. The backend is literally like an operating system with windows and everything! There are tons of plugins, paid and free, and also a lot of themes available to change and configure your shop the way you want it.
I think there is nothing, except it really has a learning curve if you want to change the layout of your shop. But I think it's the same with all E-Commerce software.
Dominik B.
Furniture, 11-50 employees
Used daily for 1-2 years
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- PlugIn Store with plugins for extended functionality - Helpflul Support - Community Forum with lots of help
- A comprehensive shipping plugin is missing. We had to have this programmed by an agency. - Support tickets could be answered faster
Nele M.
Marketing and Advertising, 51-200 employees
Used monthly for 2+ years
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Shopware bietet eine flexible und anpassbare E-Commerce-Plattform, die es uns ermöglicht, unseren Online-Shop einfach zu gestalten und zu verwalten. Zudem unterstützt es zahlreiche Integrationen und Erweiterungen, die das Einkaufserlebnis verbessern.
Ein Nachteil von Shopware ist, dass die Plattform insbesondere in der Enterprise-Version komplex sein kann und daher eine steile Lernkurve erfordert, was sowohl zeit- als auch ressourcenintensiv sein kann. Zudem können die Kosten für Erweiterungen und professionelle Unterstützung schnell ansteigen, was für kleinere Unternehmen eine Herausforderung darstellen kann.
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edna luci g.
Marketing and Advertising, 1-10 employees
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La variedad de funcionalidades fue satisfactoria me permitieron integrar facilidades adicionales sin mucho problema, aunque algunas veces requerí ayuda técnica para ajustarlos perfectamente a mis necesidades.
Es genial me ofrece una amplia gama de opciones de personalización gracias a su gran número de plugins y temas, lo que me permite adaptar mi tienda a mis preferencias y las tendencias del mercado.
Bueno enalgunos momentos he exprimentado problemas de desempeño cuando estoy trabajando con catálogos de productos excepcionalmente grandes o cuando se gestionan muchas transacciones simultáneas.
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Maurice D.
Accounting, 1-10 employees
Used weekly for 6-12 months
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Shopware est un logiciel simple à prendre et à utiliser, facilitant pour les petites entreprises l'e-commerce.
Pas de complicité au cours de l'utilisation de ce logiciel , ce qui recommandé dans les petites entreprises pour leurs développement dans le domaine d'e-commerce.
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Essime T.
Retail, 1-10 employees
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Facile et simple à déployer et à utiliser permettant aux entreprises de gérer plusieurs boutiques en ligne et générer plus de vente .
C'est un top produit de l'e-commerce et facile à utiliser. Je ne reproche rien pour le moment. Je le recommande
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Verified reviewer
Marketing and Advertising, self-employed
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La experiencia en general ha sido buena y sin duda lo recomendaría a cualquier persona que me preguntara
Lo que mas me gusta es como ayuda a mejorar la productividad de la fuerza laboral y a optimizar el flujo de trabajo en el taller y como facilita la comunicación tanto con los clientes como dentro del equipo de trabajo. Todo esto se traduce en una mejor experiencia para los clientes.
Hay tantas características extensas, que algunas son bastante complicadas y necesitas de una capacitación estándar más extensa y completa para poder utilizar los diferentes procesos y escenarios involucrados para el uso del programa
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Erwin P.
Retail, 1-10 employees
Used daily for 6-12 months
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Toll aber da fehlt noch einiges, aber das ist im Anflug. Shopware Partner ist erforderlich, dann sicher toll. Super, wann man nur ca. 100 bis 2000 Produkte anbieten will. Die Entwicklung ist schnell, aber hat so Ihre Probleme. Aber im Grunde ein hervorragender Shop!
Front und Backend. Einfach, .... Alles was man braucht ohne Erweiterung vorhanden. Produktdarstellung! Kundenkonto! PayPal Anbindung.
Wir verwenden Shopware 6, die kleinen Problem. Bitte nur mit einem Shopware Partner verwenden.
Showing original review in German. See translation