Socio Pricing, Features, Reviews & Alternatives

Socio

Easily build your custom branded mobile event app

4.91/5 (88 reviews)

Socio overview

What is Socio?

Socio is an app builder for businesses that run corporate meetings, conferences, trade shows, and other events, which allows users to build fully customizable apps with features including an agenda planner, speaker list, networking tools, communication tools, announcements, and more. Socio aims to make it easy for event organizers to create branded, fully customizable mobile event apps for events of all shapes and sizes.

Utilize the drag-and-drop interface to create a custom event app with functionality for networking, engagement, sponsor and exhibitor management, gamification, and digital guide presentation. Attendees can select and create a personal agenda to effortlessly navigate through the event, and can also view the live event agenda with details on upcoming sessions and mark themselves as attending. Powerful social networking tools enhance engagement between organizers, sponsors, attendees, and others in order to provide a more engaging event experience.

Other features included in the Socio platform include the ability to manage and edit the app display and interface on-the-go from any device, as well as the ability to manage content within the app such as schedules, surveys, polls, announcements, floor plans, and more. Socio also facilitates analysis of event performance and metrics such as attendance, engagement, ROI, and more, in order to aid future decision making.
socio.events

Pricing

Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

B@6077d013
Socio screenshot: Manage the layout, design, color, fonts, images, logos, and more within the appSocio screenshot: Analytics are generated to provide insight into event performanceSocio screenshot: Event planners can build a custom agenda to provide to attendees via the appSocio screenshot: Create a custom mobile app for attendees, speakers, and sponsors
Have you already used Socio?
Help us improve the recommendations we show you.

Socio user reviews

Excellent
80

Very good
8

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.6
  4.8
  5.0
Julie H.

Socio's Platform is the Ultimate Engagement Tool

Used occasionally for less than 6 months
Reviewed 2021-02-03
Review Source: Capterra

From start to finish, we were well taken care of--from contract phase to event day. Again, we had the Orange Glove service so we had several trainings (staff, speakers, sponsors) and brainstorm sessions to help teach us about ways to maximize features and build an engaging virtual conference agenda. Lots of great trainings and idea shares!

Pros
This platform is so versatile for streaming options--you can use a variety of streaming options or use the one they offer. It also keeps your audience's attention with incredibly engaging features and a great variety of them--from gamification, a social wall, integration with the virtual lounge of your choice (same for a virtual photobooth) to the chat, polling and q&a offerings, attendees are enthralled and truly participate. Additionally, having the mobile app complementing the web app means if an attendee needs to step away from their desk during a virtual event, they never miss a minute of content.

Cons
While the initial buildout felt daunting (we bought the Orange Glove service so did not have to do this ourselves)--once the hand off from the Socio team to our team was done and we were trained, it was fairly easy and intuitive. Now that we've done it once, we'd likely be able to do our own event builds in the future if we have the time/bandwidth--but truly, it's a fantastic option to be able to have the Socio team perform the buildouts.

Response from Socio


Hey Julie! Thank you for taking the time to leave such a kind review. We are thrilled to hear that you had a great experience from beginning to end. We appreciate all the work you put into your events and we look forward to continuing to work with you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Jennifer T.

Great Option for Virtual Events

Used occasionally for 2+ years
Reviewed 2021-03-31
Review Source: Capterra

We looked at a lot of software for our virtual event, and Socio lays everything out for attendees in a very intuitive way (we have members from 21 to 85, and had no complaints!). It is clean and professional looking, doesn't overload the platform with things you don't need (every element is very customizable, so you can choose every piece to add), and while it was time consuming to build out, it was not hard to do and support was always there to help. For us, it really kept our attendees engaged, offered us the chance to share resources, have live and recorded content, and lots of options for sponsor engagement. Plus, their game option is great for building engagement.

Pros
My favorite element of this software is that you can pick and choose the elements you want as a part of your event--if you need to have a virtual trade show, there is an element that can do that; if you need to list your speakers, you can add that. It made the whole presentation on the user side look very customized and clean. There was nothing there you didn't want.

Cons
We used the add-on broadcast studio, Streamyard. If I had to say I wished for anything more than I got with Socio, it would be to be able to interact more with attendees in Streamyard....but that is a very small con. The broadcast studio was so easy to learn, and looked very professional.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Thomas S.

Great event app

Used occasionally for less than 6 months
Reviewed 2021-01-12
Review Source: Capterra

Pros
Socio was very easy to use and to set up. The Customer service is probably one of their biggest strengths , super helpful and reactive. There is a wide range of options available to create an event app / web platform

Cons
We would have loved to be able to customize a few more details. The metrics you receive after the event are quite basic, but they are currently improving this point.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Arthur U.

Pivot to virtual and pivot back to hybrid

Used weekly for 2+ years
Reviewed 2021-01-04
Review Source: Capterra

Before 2020, we have used Socio for our in-person events. Throughout 2020, we have used Socio to pivot our events program to be 100% virtual. 2021 and beyond, we will be using them for our hybrid events.

Pros
We have been a Socio customer since late 2017. From 2017 until our April 2020 event, they have been powering our live/in-person events. Throughout 2020, we have used their software and their amazing support team (shout out to [SENSITIVE CONTENT HIDDEN] for keeping up with me 😂) to pivot our events program to be 100% virtual and doubled the number of events we hold with them. After running RFPs with 6 virtual platforms, Socio was the clear winner with their virtual event platform as well. Looking into our 2021 events program, our plan is to start executing a hybrid (mix of virtual and in-person) strategy, and we are confident that Socio will deliver as they have been experts in the in-person events prior to virtual events even existing for our organization (unlike some other providers that are just virtual or in-person oriented)

Cons
No downsides at the moment. Their 24/5 support was extremely helpful, and we really wanted it to cover the weekend hours as well (since a few of our events happen on the weekends). Recently we have been notified by our customer success manager that they have expanded their support to include weekend hours as well. So, I can't complain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Sedicka A.

SOCIO - Perfect for Virtual Conferences

Used daily for 1-2 years
Reviewed 2021-03-24
Review Source: Capterra

The product is sturdy, robust and has never failed us. As a company we continue to look at other products, but have not yet found one worth shifting to. The support team is excellent and adds great value to my experience.

Pros
Socio has all the features as most applications of this type, with some excellent new additions and they continue to improve on the product by seriously listening to their clients. We are very excited about the video rooms, and upgraded areas for sponsors and the excellent data dashboard. Being able to offer our sponsors more has always been one of our main aims. The product truly shines with its ease of use! Even our most technically challenged team members are able to successfully build our platforms. It is easy to grasp how it all works, from selecting features to uploading media, to launching, it is all very sleek and simple form start to finish. I particular like the knowledge base, which is vast and covers every aspect of the product with detailed explanations supported by excellent (and short!) instructional videos. In addition the online support provided is of the best I have encountered, any questions or problems that arise I am able to get almost immediate help. The support team feels like an extension of my own team, where they are as invested in the query as I am.

Cons
In all honesty, the software does exactly what it promises it will do. Where they lack a feature we may need, they are always open to considering upgrades, this may take some time to implement but we understand that upgrades need to be tested. I have experienced an issue where the download template for adding content was slightly out of date as per recent updates and this made uploading problematic. That being said, when I flagged it for the support team they were on top of it and could fix it pretty quickly.

Response from Socio


Hello Sedicka! Thank you for taking the time to leave such a kind review.

We are elated to hear that you loved the platform, along with the planner resources and our support team. As you mentioned, we are always looking to add new features and improve based on the feedback our customers give us. We have a lot of exciting new features planned and you can continue to check out the "What's New" section of our knowledge base to get the latest updates. Hopefully you can use them at your next event!

We appreciate all the work you put into your events and we look forward to continuing to work with you.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Socio pricing

Contact Socio for a pricing quote.

Socio features

Access Controls/Permissions
Alerts/Notifications
Change Management
Collaboration Tools
Custom Development
Data Import/Export
Drag & Drop
Reporting/Analytics
Search/Filter

API (103 other apps)
Activity Dashboard (56 other apps)
Applications Management (50 other apps)
Customizable Templates (45 other apps)
Deployment Management (44 other apps)
Graphical User Interface (48 other apps)
Mobile Development (45 other apps)
Reporting & Statistics (50 other apps)
Software Development (53 other apps)
Third Party Integrations (81 other apps)
Workflow Management (56 other apps)

Additional information for Socio

Key features of Socio

  • Attendee Management
  • Reporting/Analytics
  • Attendee Management
  • Guest List Management
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Abstract Management
  • Collaboration
  • Drag & Drop
  • Prototyping
  • Feature Library
  • Visual Interface
  • Design Templates
  • Room Block Management
  • Exhibit/Vendor Management
  • Social Media Promotion
  • Conferences/Conventions
  • Sponsorship Management
  • Meeting Preparation Tools
  • Voting Management
  • Agenda Management
  • Post-Meeting Tools
  • Materials Management
  • Attendee Management
  • Invitation Management
  • Internal Meetings
  • Change Management
  • Event Scheduling
  • Gamification
  • Surveys & Feedback
View All Features

Benefits

Easy drag-and-drop app creation and customization.

One click attendee agenda personalization.

Advanced networking features including AI smart connections and shake-and-connect profile exchange.

Showcase and link speakers and sponsors plus interactive maps.

Last minute "news" push notifications.