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Webex Events (Formerly Socio) Pricing, Features, Reviews and Alternatives

Webex Events (Formerly Socio) product overview

What is Webex Events (Formerly Socio)?

Socio is an app builder for businesses that run corporate meetings, conferences, trade shows, and other events, which allows users to build fully customizable apps with features including an agenda planner, speaker list, networking tools, communication tools, announcements, and more. Socio aims to make it easy for event organizers to create branded, fully customizable mobile event apps for events of all shapes and sizes.

Key benefits of using Webex Events (Formerly Socio)

  • Easy drag-and-drop app creation and customization.

  • One click attendee agenda personalization.

  • Advanced networking features including AI smart connections and shake-and-connect profile exchange.

  • Showcase and link speakers and sponsors plus interactive maps.

  • Last minute "news" push notifications.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum

    Training options

    Webinars
    Live Online
    Videos
    Documentation
    In Person

    Webex Events (Formerly Socio) pricing information

    Value for money

    4.7

    /5

    150

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Webex Events (Formerly Socio) features

    Functionality

    4.7

    /5

    150

    Total features

    152

    13 categories

    Most valued features by users

    API
    Third Party Integrations
    Access Controls/Permissions
    Reporting/Analytics
    Collaboration Tools
    Drag & Drop
    Activity Dashboard
    Data Import/Export

    Webex Events (Formerly Socio) users reviews

    Overall Rating

    4.9

    /5

    150

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.57/10
    Rating distribution

    5

    4

    3

    2

    1

    135

    14

    1

    0

    0

    Pros
    Socio is the perfect hybrid of do-it-yourself, but get as much support as you would like, option out there. It is very easy to build events and they give you all the support you need to be successful.

    AN

    Adam N.

    Along with that, whenever I had a question, help was just a click away and were enjoyable to work with providing quick answers, tips, and solutions with fun and engaging attitudes.

    KE

    Kevin E.

    I love Socio's ease of use from a backend standpoint. Compared to another company we used in the past for some similar features, Socio's platform was intuitive, fun, and expansive.

    KE

    Kevin E.

    Cons
    The thing that was frustrating about the software was during events.

    KE

    Kevin E.

    Having to navigate between multiple windows / screens to find problems or glitches and then solve them on the backend was a bit cumbersome.

    KE

    Kevin E.

    Socio walked through the entire process with me, as a first time virtual conference planner, I was extremely nervous and unsure how to start or what to do.

    AA

    Angela A.

    Overall rating contenders

    Overall Rating

    College student leadership conference!

    Reviewed 7 months ago

    Transcript

    Michelle: Hi, my name is Michelle and I'm the Assistant Executive Director. I give Socio five stars....

    SF
    AvatarImg

    Samuel F.

    Director of Operations

    Education Management, 11-50 employees

    Review source

    Overall Rating

    First Time Socio User

    Reviewed 7 months ago

    Transcript

    Samuel F.: My name is Samuel. I serve as the director of operations. The review I would give Socio is...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Socio Perfect Fit for New Program

    Reviewed 9 months ago

    Socio filled the technology gap in executing this brand new initiative we launched in 2021. We needed the software to facilitate a community environment while allowing the platform to live stream using our own chosen platform. Socio came in at the right price for the scale and scope for what we needed.

    Pros

    From the research process to executing our program, Socio exceeded expectations the entire way. We needed a solution outside of our current website/database because our program was for people outside our membership. Socio's registration component was very versatile and facilitated the unique group registrations and discounts we offered with ease. The Community platform we used for our 5-month event was super user-friendly and intuitive for our attendees and staff conducting the event. You do not need any advanced experience with web development or technology to build out the community as you need. The Socio support team is also quick to respond and always very helpful.

    Cons

    The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed. It was not prohibitive in our facilitation of the program, but just more inconvenient. The other thing we disliked was the inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account. It would be a much better process if event admins can adjust usernames/emails for their users.

    Vendor response

    Hey Megan! Thanks so much for taking the time to review Socio. We're thrilled to hear that we have exceeded your expectations and that you were able to use so many features within the Socio platform! Feedback is super important to us and we're always looking to improve, so thank you for letting us know about your thoughts on the templates and backend suggestions. We will definitely take this back to our product team so they can work some magic Thank you for all of the effort you put into your event! We look forward to continuing to work with you

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Amazing App!

    Reviewed 7 months ago

    Socio is helping us by giving us an app for our yearly conference that enables hundreds of people to connect and provides them with useful information. We have also realized that we may want to use this app for more events during the year.

    Pros

    I love the new metrics and analytics on the back end. It made it very easy to track all things that the Attendees were focused on during the event. I also love the ability to be creative and add links, attachments, pdfs, etc..

    Cons

    There were a few things that I disliked. I dislike the fact that I cant reset attendees' passwords for them in the backend of the app. This was a severe issue, especially during the event, when people needed to download the app quickly and couldn't reset their password because they didn't have access to their email. I also wish that the socio app had the ability to add more than one email address to...

    Vendor response

    Ben, we're happy to hear that you are making the most of the new metrics and analytics. There are so many insights that you can gain here that will help you improve future events for your attendees. Just as you are always wanting to make your events better, we will continue to put that same focus on improving the Socio platform. We'll be sure to pass your suggestions along to the product team. Thanks so much for your review!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Webex was the best platform we could have chosen (and we trialed many!)

    Reviewed 22 days ago

    We have only used Webex as a virtual platform, so I would say the biggest issue we solved is Sponsorship Benefits. The sponsorship benefits on Webex was absolutley incredible - something you can't accomplish holding a conference via Zoom or even other virtual event platforms! We would also like to use Webex for hybrid or in-person events and use their other features (QR codes, lead generation, etc). We know how valuable these features are, and knowing how easy the interface of Webex is to use, we may end up switching from our current provider.

    Pros

    The build out process was phenomenal, and the support was constant. The backend has support 24/5 with immediate response times, and the Socio Knoweledge Base was extremely helpful and instrumental in helping me with the build-out. The features that are included are incredible, and I love that it's also mobile friendly!

    Cons

    There were some issues with the video rooms, but it was on the user end.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Lacks features, there are better applications.

    Reviewed 22 days ago

    It's ok, we can get through the meeting but the features that we were hoping to have didn't work as we thought.

    Pros

    That you can create breakout sessions through this.

    Cons

    You can't share audio, sharing changes your font, a lot of bugs and instability in the application.

    Vendor response

    Hi Aloysius! Thanks for taking the time to write a review. We appreciate the honest feedback. We are sorry to hear that the platform has been buggy and unstable for you. We've shared this feedback with our product team to look into. Please do not hesitate to reach out if you need further assistance or have any questions!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Use for Regional Conference

    Reviewed 3 months ago

    Overall experience was positive. I will recommend it to other organizations within my University.

    Pros

    The ease of use for the registrants was unmatched. Our whole conference was easily accessible through the site, with everything centralized.

    Cons

    Nothing too major. I just wish I was able to directly address a question through the Q&A portal.

    Webex Events (Formerly Socio) FAQs and common questions

    Q. What type of pricing plans does Webex Events (Formerly Socio) offer?

    Webex Events (Formerly Socio) has the following pricing plans:
    Free Trial: Available


    Q. Who are the typical users of Webex Events (Formerly Socio)?

    Webex Events (Formerly Socio) has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Webex Events (Formerly Socio) support?

    Webex Events (Formerly Socio) supports the following languages:
    Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Latin), Slovak, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


    Q. Does Webex Events (Formerly Socio) support mobile devices?

    Webex Events (Formerly Socio) supports the following devices:
    Android, iPad, iPhone


    Q. Does Webex Events (Formerly Socio) offer an API?

    No, Webex Events (Formerly Socio) does not have an API available.


    Q. What level of support does Webex Events (Formerly Socio) offer?

    Webex Events (Formerly Socio) offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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