App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Userback Pricing
Pricing overview
Value for money rating
4.8
/5
71
Price starts from
79
Per month
Flat Rate
Pricing details
Starter: $79/month (billed monthly) or $59/month (billed annually)
Company: $159/month (billed monthly) or $119/month (billed annually)
Premium: $289/month (billed monthly) or $217/month (billed annually)
What users say
Popular contenders
Price starts from
49
Per month
Pricing model
Free trial
Price starts from
95
/user
Per month
Pricing model
Free trial
Price starts from
600
Per month
Pricing model
Free trial
Price starts from
425
Per month
Pricing model
Free trial
Price starts from
0.01
Per month
Pricing model
Free trial
Reviewers who mentioned pricing said:
Romeo C.
Marketing and Advertising, 1-10 employees
Used weekly for 1-2 years
Review source
Share this review:
They are constantly looking at new features and innovative ways to add value to existing users; the software grows as you use it.
Most of the things I didn't like have been overcome with updates, but the general onboarding of clients was a little clunky, though is much more straightforward now, even for client's who aren't so technically adept.
Adrian C.
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Internal and external users are filling in issues easier than before. Having integration to Azure DevOps helos as well.
Easy to fill in a bug , a feedback or a new feature. Good integration with Azure Dev Ops. Also, we consider it correct price / quality.
Having posibility to have more lines (Enter) for Desscription field, when adding a bug, would be a nice improvement Interface imprivement could be made, for managing issues
Joe W.
Financial Services, 10,001+ employees
Used daily for 6-12 months
Review source
Share this review:
Userback is really simple to implement and customise in your application allowing you to collect detailed user feedback with screen annotations so your users can actually communicate their issues to you visually. We also use it internally when we are QA'ing new feature releases amongst our team or wider organisation and it is extremely efficient and effective for this.
At the price point what you get is feature rich compared to more expensive alternatives. A great additional feature (which we'd pair more for) would be the ability to add micro surveys to certain features we are testing.
Serena L.
Design, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
Thumbs up
Userback is really simple to implement in your web app and start collecting feedback through screen annotations. Though the general usecase for Userback is for web ui design, we used this for our mockups and 3D drawings to communicate with our overseas clients. We ran this tool with our clients and they found it relatively user-friendly and easy to start the feedback/ changes rolling in.
For the features and price, we've nothing bad to complain about :)
Christopher K.
Mental Health Care, 1-10 employees
Used daily for less than 6 months
Review source
Share this review:
use cases are growing along with their road map and best thing is their responding
Features Video, easy to use to an insane degree. Customizable and beautiful in the first place. Just simple and in my opinion, which to me is kinda all that matters, this gets the job done...no it actually does the job as well now that it allows you to delegate with precision through video feature
I tend to write reviews on things i like, and biased as I may be in favor of userbackk, its not expensive and does above what it originally was bought for. no complaints.
Sriranga R.
Internet, 1-10 employees
Used weekly for 6-12 months
Review source
Share this review:
One of the major advantages is "Ease of Use". I use it on all the websites which I design. My clients can now submit feedback directly from their website and also can pin-point on the aspects which they need changes. Highly recommend for every website designer.
Ease of Use. Convenient for Clients. Great time-saver. Affordable. Pinpoint on the areas that need changes. No need for tons of emailing back and forth with clients for changes to be made.
The only con I can think of it is its inability to capture the full page screenshots.
Micha C.
Marketing and Advertising, self-employed
Used other for 6-12 months
Review source
Share this review:
Collecting feedback on pretty much anything a creative agency could want is to be done with Userback. I like the developer because he is working hard on the product contstantly improving it and his support is very good also.
It is easy to use and setup. You can get instant feedback on a website that you are making for a client or even upload videos and get feedback on those, so all creative work can be approved much quicker also. It is just an awesome allround tool for feedback!
Nothing comes to mind, I love that I got an early bird pricing!
Ercan Y.
Real Estate, 1,001-5,000 employees
Used weekly for 1-2 years
Review source
Share this review:
The easy usage and simple setup and good price/feaure ratio
There is no much what I don't like it but has actually a limited usage scenario
Elias A.
Marketing and Advertising, 1-10 employees
Used monthly for 6-12 months
Review source
Share this review:
My experience with Userback has been great so far. They are updating their software all the time and adding new features that are very helpful and add value to our project management activities. I would totally recommend this to other agencies.
This software is so easy to use and implement to give your clients an easy way of providing feedback on web dev or creative work. So far I haven't seen another software that does this so easily and with that great features.
Initially, I wasn't very fond of the UI but they have updated it and it is better now.
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.