GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Userback Reviews - Page 2
71 reviews
Recommended
Drew J.
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
Share this review:
Excellent. I have not had any "swearing at the computer" moments with Userback
Saves a huge amount of time, particularly phone calls and texts for change requests
Would like to see more integrations, and ability to automate
Verified reviewer
Hospitality, 1-10 employees
Used daily for 6-12 months
Share this review:
- Userback is open for suggestions and constantly adds new features. - The ease of use for clients and employees.
It is currently not possible to see mail notifications that have been sent and I'm not sure when they are sent (e.g. when a feedback is resolved) .