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Userback Reviews - Page 3

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71 reviews

JL
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Jirah L.

Graphic Design, 1-10 employees

Used daily for 6-12 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Can't Imagine to work without this App

Reviewed 4 years ago

We build websites and we've been using this for acquiring comments from the clients while we're still at the development stage of the site. That way, we're sure that they are satisfied and they'd nitty gritty checked everything before we get the website to go live.

Pros

It's easy to use. The function keeps on improving.

Cons

The ability to view the feedbacks you've provided (from the client's POV) was removed.

EE
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Ed E.

Design, 1-10 employees

Used weekly for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing tool for designers

Reviewed 4 years ago
Pros

It's not just easy to manage, but it's easy to implement on a webesite under development, and just as easy for clients to use to provide feedback. It's been super valuable to us since starting to use it.

Cons

It forces Administrators to be added to each project, causing them to receive notifications. Not all Administrators are managers of a project and this isn't necessary to force.