UXCam Features

UXCam

UX analysis platform for small to large businesses

4.64/5 (22 reviews)

UXCam Feature Summary

  • Crash Analysis
  • Device Compatibility
  • For Mobile
  • Heatmaps
  • Multi-Session Recording
  • Screen Activity Recording
  • Usability Testing
  • User Journeys
  • User Research

Competitor Feature Comparison

API
Action Item Tracking
Behavior Tracking
Collaboration Tools
Configuration Management
Customer Profiling
Customer Segmentation
Data Capture and Transfer
Data Filtering
Data Visualization
Engagement Analytics
Event Logs
Feedback Collection
Feedback Management
Filtered Views
Heatmap
Indexing
Issue Tracking
Monitoring
Offline Access
Predictive Analytics
Progress Reports
Records Management
Reporting & Statistics
Tagging
Usage Tracking
User Management
Visual Analytics
Learn moreCompare App
API
Action Item Tracking
Behavior Tracking
Collaboration Tools
Configuration Management
Customer Profiling
Customer Segmentation
Data Capture and Transfer
Data Filtering
Data Visualization
Engagement Analytics
Event Logs
Feedback Collection
Feedback Management
Filtered Views
Heatmap
Indexing
Issue Tracking
Monitoring
Offline Access
Predictive Analytics
Progress Reports
Records Management
Reporting & Statistics
Tagging
Usage Tracking
User Management
Visual Analytics
Visit WebsiteCompare App
API
Action Item Tracking
Behavior Tracking
Collaboration Tools
Configuration Management
Customer Profiling
Customer Segmentation
Data Capture and Transfer
Data Filtering
Data Visualization
Engagement Analytics
Event Logs
Feedback Collection
Feedback Management
Filtered Views
Heatmap
Indexing
Issue Tracking
Monitoring
Offline Access
Predictive Analytics
Progress Reports
Records Management
Reporting & Statistics
Tagging
Usage Tracking
User Management
Visual Analytics
Visit WebsiteCompare App

UXCam Feature Reviews

22 reviewers had the following to say about UXCam's features:

Aditya Mangla

Fantastic Product!

2019-12-16

Pros

Ease of use Customer care Speed of adoption

Cons

Interface could be a bit more polished Multi-user management is a bit kludgy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bob Hartlaub

Initial Usage - Easy to setup, Intuitive Dashboard

2020-07-14

After a short learning curve, found usage of the analytics tool to be very helpful and effective.

Pros

* Rather simple developer-focused implementation of SDK into application code * Responsive customer service, including issue resolutions * Ease of understanding UXCam Dashboard, which includes deep dive information that could be complicated to understand.

Cons

* Ability to allow users to provide feedback and comments on usage; ideally on a per-screen optional feeback, but end of session survey and/or voice feedback would be helpful in UI/UX desing

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Warren Stringer

Finding the User Journey with outstanding support

2020-06-23

Our company is creating a new way of generating a user interfaces from sentences.

Pros

Nothing compares to the the real-time feel playing back user sessions, seeing gestures while looking at our logged events scrolling through the timeline.

Cons

But, toggling to low resolution on the dashboard immediately fixed the problem -- no update needed!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Capitaneanu

Very nice too

2019-10-16

Pros

The customization is enough to get the other details you might need.

Cons

The dashboard interface design would need some improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Teresa Maze

Best tool for understanding mobile User Behavior

2019-01-30

Additionally, the development team has also saved significant time figuring out crash issues by looking at session recording.

Pros

Mobile Session Replay Full Screen Auto Replay Crash recording Heatmaps

Cons

Does not provide detailed event analytics .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
James Allen

So simple

2020-07-18

Pros

It literally to me about 5 minutes to implement: signed up, then created a screen in my app to inform my beta testers that I'm recording screen activity and to ask for their consent, and a couple of lines of code to turn UXCam on if consent is granted.

Cons

No real cons that I can think of - maybe the admin interface is too sparse, some may find it lacking in bells and whistles

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bernardo Vitorino

Best software ever

2020-04-20

Good experience I wouldn't say that's there strongest point but since I've used it I dropped GA or Mixpanel

Pros

That it shows me exactly what went wrong instead of having to figure it out with data points

Cons

That very very seldomly I can't access the video even though the user session shows it has benn uploaded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Janaki Ram Goteti

Great way to "see" user behavior

2019-08-07

We develop mobile apps that help consumers when there are many choices to be made on a regular interval.

Pros

Automatic tagging of activities in the playback is helpful too.

Cons

Clicks are not preserved when we download videos and share.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Automotive company, 201-500 employees)

Very useful tool to better understand user experience

2020-04-20

After that, we were able to view all sessions and statistics easily.

Pros

It is an insightful tool that helps us to better understand the user experience.

Cons

After you reach the monthly limit you can't see the previous recordings any more.

Rating breakdown

Value for money
Ease of use
Features

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanin Rojanapiansatith

Easy Integration, Lots of Useful Default Metrics

2020-09-11

Pros

Just two lines of code and boom, sessions, device model, proximity location, screen recording, all automatically logged for you.

Cons

It has always been 0 but I've received some reports about crashes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon Owens

trial review

2020-07-13

Easy to understand and implement, but of course need more time to setup the rules and understand our user's data, so far so good!

Pros

Excellent customer service and fast integration.

Cons

Only need time to evaluate our user's data and gain insights on their journey, tbd!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sulaiman Niazi

Can't imagine life without it

2020-05-02

This is how I'm also generating new ideas for my product based on what users are doing in the app.

Pros

Other events-based analytics tools are a supplement to UXCam.

Cons

I have not run into any issues with UXCam. Love the product, and love the team as well which has been extremely responsive and supportive to all my requests and needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Health, Wellness and Fitness company, 11-50 employees)

UXCam best choose

2020-06-18

They're improving month to month so I'm pretty glad to choose this software.

Pros

It was easy to implement and the feature were good enough

Cons

I think the recording feature of only 50% and random should be optional, it should give the option to retrieve all recordings on a range of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonas Wahlqvist

Great tool, easy to setup and use

2020-07-05

Pros

The main feature of recording sessions where we can see a video playback with clicks and navigations is very helpful for understanding user behavior and improving the app.

Cons

The web interface is a bit slow at times.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sangyun Pae

Listen user's voice directly using UXCam

2019-06-26

Users don't tell us their experience easily. With UXCam, we caught user's hidden voice. Detailed screen recording let us know what components users like and dislike.

Pros

Video recording, detailed session tracking, screen heatmap Very easy to set up Supports react-native Rapid customer service

Cons

Detailed event analytics is less powerful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tri Nguyen

UXCam - Good soultion for understanding user behavior on mobile

2019-06-11

- With UXCam we can learn what user behave with out app. Therefore we can know about their pain point to improve the product quality better.

Pros

- Easy to set up and use - Good performance for app - Good report analysis. - Price is acceptable

Cons

- With free account, limit of video to see is 5000. If you reach it, you can not see the other. When you delete the old video you still cannot see the newer - With free account you cannot config which condition to record or not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anya Shapina

Indispensable

2020-06-19

Pros

This "big-brother spying eye" allows us to see what users are actually doing vs what they say they are doing, augmenting user testing and high-level analytics.

Cons

The most interesting longer sessions often don't get recorded, or get delayed. That's very unfortunate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric Orihuela

Really useful tool

2020-06-16

Pros

The ability to troubleshoot users issues, and detect their pain points.

Cons

It requieres a decent amount of time to fully integrate and take full advantage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vibhu Bhushan

Best tool to do qualitative analysis of our Product (Gradeup)

2020-04-28

Its a great cost effective tool to improve the flows of our product.

Pros

This helps us to provide the user recording based on the part of the app which we are tracking and working to improve.

Cons

We have limited number of recordings available. So sometimes the quota gets over and we have to wait for a month to get the quota refilled.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Francesca Griffiths

Very insightful

2020-03-16

Pros

UXCam has been such a valuable piece of software, extremely insightful, helping us to champion user centric design. The UXCam team are extremely helpful at all times, very supportive.

Cons

I think it would be good to have more flexibility with subscription, be good if subscription could be toggled on/off month by month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ken Vinner

Great for understanding user experience

2020-01-29

Pros

UXCam helped us understand the user experience in our mobile apps, I like we can see the actual video of how users use the app and find out what is working and what is not.

Cons

I think the user experience of UXCam can be smoother.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaryaman Singh

Very user friendly!

2020-08-05

It has been great so far

Pros

It has helped us recognize the pain points of our product, it is very easy to use and essential for any new app!

Cons

Nothing really, it has been quite good so far

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more