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UXCam Logo
UXCam
4.6
(22)

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App experience analytics: Deliver the perfect app experience

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UXCam Pricing

Pricing overview

Value for money rating

4.6

/5

22

Price starts from

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Pricing options
Free plan
Subscription
Free trial

Pricing details

Free Plan:
• 10,000 monthly sessions
• 10,000 video recordings
• 1-month data retention
• 1 user license
• Limited access to features

Premium Plan:
• Custom monthly sessions
• 3-month data retention
• Unlimited user licenses
• Access to all features

Enterprise Plan:
• Contact UXCam for custom plans

Contact us for further pricing information.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Finding the User Journey with outstanding support

Reviewed 2 years ago

Our company is creating a new way of generating a user interfaces from sentences. So, understanding the user journey through an interface is a crucial aspect of our business.

Pros

UXCam had me at the Sankey diagram: a concise picture of how users flow through an interface. Nothing compares to the the real-time feel playing back user sessions, seeing gestures while looking at our logged events scrolling through the timeline. In one case we found a bug in our code where a hidden view was blocking user gestures on another view. For that bug alone, UXCam paid back our year's subscription. The manual setup for Carthage was pretty easy. Support for tracking down issues was fast and personal to the point of suggesting which line of our example code to fix.

Cons

We did experience a performance hit when we requested high resolution screen recording. But, toggling to low resolution on the dashboard immediately fixed the problem -- no update needed! Would be nice to have a bit more control in setting up milestone events (such as Touch, Talk, Type) and which view controllers to ignore for the a more concise Sankey diagram.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best tool to do qualitative analysis of our Product (Gradeup)

Reviewed 2 years ago

Its a great cost effective tool to improve the flows of our product.

Pros

This helps us to provide the user recording based on the part of the app which we are tracking and working to improve. It gives quality analysis of flows that our users go through and clearly showcases the flaws in the flow. Once we get to see the flaws while user is using the product we can easily fix it and improve the overall experience for old as well as new users.

Cons

We have limited number of recordings available. So sometimes the quota gets over and we have to wait for a month to get the quota refilled.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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UXCam - Good soultion for understanding user behavior on mobile

Reviewed 3 years ago

- With UXCam we can learn what user behave with out app. Therefore we can know about their pain point to improve the product quality better.

Pros

- Easy to set up and use - Good performance for app - Good report analysis. - Price is acceptable

Cons

- With free account, limit of video to see is 5000. If you reach it, you can not see the other. When you delete the old video you still cannot see the newer - With free account you cannot config which condition to record or not.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So simple

Reviewed 2 years ago
Pros

It literally to me about 5 minutes to implement: signed up, then created a screen in my app to inform my beta testers that I'm recording screen activity and to ask for their consent, and a couple of lines of code to turn UXCam on if consent is granted. That's it. Now I can see what my beta testers actually do when they use the app. The videos are low res, which is actually good because that means it's not a high burden on the user's phone or internet connection.

Cons

No real cons that I can think of - maybe the admin interface is too sparse, some may find it lacking in bells and whistles