Webex Events (Formerly Socio) Pricing, Features, Reviews and Alternatives

From the research process to executing our program, Socio exceeded expectations the entire way. We needed a solution outside of our current website/database because our program was for people outside our membership. Socio's registration component was very versatile and facilitated the unique group registrations and discounts we offered with ease. The Community platform we used for our 5-month event was super user-friendly and intuitive for our attendees and staff conducting the event. You do not need any advanced experience with web development or technology to build out the community as you need. The Socio support team is also quick to respond and always very helpful.

The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed. It was not prohibitive in our facilitation of the program, but just more inconvenient. The other thing we disliked was the inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account. It would be a much better process if event admins can adjust usernames/emails for their users.

Hey Megan! Thanks so much for taking the time to review Socio. We're thrilled to hear that we have exceeded your expectations and that you were able to use so many features within the Socio platform! Feedback is super important to us and we're always looking to improve, so thank you for letting us know about your thoughts on the templates and backend suggestions. We will definitely take this back to our product team so they can work some magic Thank you for all of the effort you put into your event! We look forward to continuing to work with you

We have been a Socio customer since late 2017. From 2017 until our April 2020 event, they have been powering our live/in-person events. Throughout 2020, we have used their software and their amazing support team (shout out to [SENSITIVE CONTENT HIDDEN] for keeping up with me 😂) to pivot our events program to be 100% virtual and doubled the number of events we hold with them. After running RFPs with...

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No downsides at the moment. Their 24/5 support was extremely helpful, and we really wanted it to cover the weekend hours as well (since a few of our events happen on the weekends). Recently we have been notified by our customer success manager that they have expanded their support to include weekend hours as well. So, I can't complain.

That you can create breakout sessions through this.

You can't share audio, sharing changes your font, a lot of bugs and instability in the application.

Hi Aloysius! Thanks for taking the time to write a review. We appreciate the honest feedback. We are sorry to hear that the platform has been buggy and unstable for you. We've shared this feedback with our product team to look into. Please do not hesitate to reach out if you need further assistance or have any questions!

We used this for a college student leadership conference. The live-stream option with the chat, Q&A and polling was very professional. The integration of the wonder.me rooms for networking was a great tool for breakout (and the ability to have a breakout within a breakout. Having everything in one engaging platform was something that our attendees really enjoyed.

The integration of the wonder.me rooms was a little tough at the beginning. There were also issues within the conference that people who get dropped from the room and had to get back in. Overall, it ended up fine but just had a few glitches.

Hey Michele! Thank you for taking the time to leave a review. Very excited to hear that your attendees enjoyed the platform! We have passed your feedback to our Customer Team to look at improvements for the onboarding process. You also mentioned some feedback on the Wonder.me rooms. We are excited to share that this spring we will be releasing our own Video Topic Rooms and 1:1 Video Conversations. We appreciate all the work you put into your events and we look forward to continuing to work with you.

We are pleased with the ability to tailor the event to the structure of our event. We are able to feature our sponsors, without whom our event would not be possible! The entering of agenda, presentations and presenters is user friendly to add via spreadsheet or one at a time. Honestly we are all volunteering to put on this conference and we don't have a great deal of time to explore and research every last function option. The Socio team has been great at listening to what we want and offering suggestions.

We would have liked to be able to use wonder a bit differently. We wanted the capacity to have round tables, use wonder to offer them, limit the amount of people and pre-register ahead of the conference. We don't really want people in one Round Table to jump to another one. Some of that was possible, but not all of it and in the end we went another route, just adding the Round Tables to the agenda.

Hi Christy! Thank you for taking the time to leave a review. We are glad to hear that you found a lot of positives with the platform and our team's services. The greatest thing to hear is that Socio made things easy when building out a conference for which you were volunteers. We also want to let you know that we now have Video Rooms available! Check them out for the next time you want to host roundtables. We appreciate all the work you put into your events and we look forward to continuing to work with you!