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Recommended
Patrick B.
Education Management, 11-50 employees
Used daily for less than 6 months
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Incredible. I was astounded by the amount of support I have received from Alma in setting up, using, and expanding our use of the programs. They meet the needs of our school and help us learn how we can use Alma to its full potential. The customer service team is dedicated to making sure that we are getting the most out of our investment. It has been an absolute pleasure to work with Alma.
We switched to Alma from PowerSchool and it has made a major difference. Alma was able to be set up to match the needs of our school, as opposed to other SIS that we had to work to match their set up. The support from the Alma implementation and customer service teams is unmatched.
There is little to say in the negative about Alma. Whenever there has been an issue, the customer service team makes a note of it and tracks it as a feedback ticket. I have seen these get passed to their developers and new features have grown out of those. Alma takes their customers' needs seriously and works to create a great product.
Thank you for your glowing review of Alma! We're delighted to hear about your positive experience and the transformative impact Alma has had on your school. Your acknowledgment of our tailored support, customer service, and the effective transition from PowerSchool is greatly appreciated. It's rewarding to know our efforts in customization and responsiveness to feedback are making a real difference. The success of features like Alma Start and our approach to meeting your specific needs reaffirms our commitment to excellence. We're proud to be your chosen SIS and are dedicated to continuously enhancing our services. Your trust in Alma is invaluable, and we look forward to further supporting your school's journey.
Dan Z.
Education Management, 51-200 employees
Used daily for 2+ years
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The staff at Alma are excellent. The transition was difficult because it needed to occur over a short timeframe. But the support was there and we pulled it off.
Alma integrated well with Google Apps and provided integrations with other third party software. The interface and design were well thought out with the end-user in mind. Running reports and editing the data are easy and intuitive - and those are the most important aspects of an SIS. The support was excellent, and always available through the Alma Academy.
We would like a module that would allow our cafeteria software to integrate so parents could see their child's lunch balance in the same place they view their child's schedule, teacher, and fees. There were also growing pains, as state-required data collections differ in every state and sometimes this meant there were duplicate or similar data fields that confused some of our clerical staff.