AlumNet vs Firsthand Comparison

Overview

AlumNet is a cloud-based alumni management platform enabling effective communication between a faculty & its member community...

Firsthand is cloud-based alumni networking platform designed to help universities engage with students, employers, and prospects...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$7600.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(22)

5

4

3

2

1

11

8

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

(41)

5

4

3

2

1

22

17

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Wonderful product for our specific needs with wonderful people behind the scenes.
Excellent functionality. Excellent service from Hennie and team.
I have only used AlumNet as a user not administrator but it is a great tool to keep in touch. It is simple and user friendly.

Pros

What most impresses me about Firsthand is the dedication the entire company has to help their clients solve solutions.
Great team with a great product, innovative ideas, clever tech, and great user experience.
We use FirstHand to administer all of our mentorship programs between students and alumni and it works perfectly. Super easy to set up access and to track engagement.

Cons

We have come to realize that people are hesitant, without knowing what it's about.
Still a lack of communication within the network.
I do not like that I cannot attach files to it and that it actually a pain when you are trying to stay connected with people.

Cons

There were no specific features I felt were lacking.
It can be difficult to tell that I'm actually an admin.
Can discourage users from using the tool as they mistakenly think there is no one that fits their interest area.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features14
  • API
  • Action Item Tracking
  • Activity Dashboard
  • Advertising Management
  • Analytics
  • Appointment Management
  • Attendance Management
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Chat
  • Client Management
  • Communication Management
  • Conferencing
  • Contact Database
  • Content Library
  • Customizable Branding
  • Document Imaging
  • Document Management
  • Email Marketing Management
  • Engagement Analytics
  • Event Management
  • Event Triggered Actions
  • Forum / Discussion Board
  • Job Management
  • Jobs Board Integration
  • Knowledge Base Management
  • Lead Generation
  • Lead Scoring
  • Learning Management
  • Meeting Management
  • Multi-Language
  • Online Forums
  • Opportunity Management
  • Progress Tracking
  • Prospecting Tools
  • Reporting & Statistics
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Two-Way Audio & Video
  • Video Management
  • eCommerce Management
  • Total features31
  • API
  • Action Item Tracking
  • Activity Dashboard
  • Advertising Management
  • Analytics
  • Appointment Management
  • Attendance Management
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Campaign Management
  • Chat
  • Client Management
  • Communication Management
  • Conferencing
  • Contact Database
  • Content Library
  • Customizable Branding
  • Document Imaging
  • Document Management
  • Email Marketing Management
  • Engagement Analytics
  • Event Management
  • Event Triggered Actions
  • Forum / Discussion Board
  • Job Management
  • Jobs Board Integration
  • Knowledge Base Management
  • Lead Generation
  • Lead Scoring
  • Learning Management
  • Meeting Management
  • Multi-Language
  • Online Forums
  • Opportunity Management
  • Progress Tracking
  • Prospecting Tools
  • Reporting & Statistics
  • Search Functionality
  • Self Service Portal
  • Social Media Integration
  • Two-Way Audio & Video
  • Video Management
  • eCommerce Management

Integrations

  • Total integrations3
  • Authorize.net
  • Canvas LMS
  • Facebook
  • G Suite
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Drive
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Moodle
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Wordpress
  • Zapier
  • Zoom
  • Total integrations8
  • Authorize.net
  • Canvas LMS
  • Facebook
  • G Suite
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Drive
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Moodle
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Wordpress
  • Zapier
  • Zoom

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AlumNet vs. Firsthand

See how AlumNet and Firsthand stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.