Alumni Channel Pricing, Features, Reviews & Comparison of Alternatives

Alumni Channel

Online membership and community tool

4.49/5 (55 reviews)

Alumni Channel overview

What is Alumni Channel?

Alumni Channel is a web based online community and membership management suite for groups such as schools, school alumni, and other membership-based organizations. The software helps organizations such as schools, districts, education foundations, and alumni associations to maintain peer-to-peer relationships and bond through online communities.

Member data can be stored and accessed by administrators around the clock as Alumni Channel enables the creation of an online alumni database. This eliminates the need for record management on spreadsheets or paper which in turn facilitates communication with members. Alumni Channel can send out email blasts to all members or to a selected group of members.

The data import and export feature allows users to upload images, PDFs & forms and share these with other community members. A donation management feature tracks and manages all online donations made by members. Alumni Channel's reporting feature enables administrators to generate and export community website traffic reports with details on number of visits, registrations per day, and frequent visitors to the website. This information can be used to create impactful marketing campaigns, plan a reunion and identify active members in the community.

Members can communicate directly via Alumni Channel's member messaging and chat feature, RSVP to events and upload photos. Each member profile displays that person's social networking details enabling members to connect on social networking sites as well.
www.alumnichannel.com

Pricing

Starting from
$649/year
Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
Alumni Channel screenshot: Document and media libraryAlumni Channel screenshot: Create email blastsAlumni Channel screenshot: Member profilesAlumni Channel screenshot: Search for Alumni Channel membersAlumni Channel screenshot: Generate membership reportsAlumni Channel screenshot: Alumni Channel message board

Alumni Channel reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.1
  4.4
  4.9
Jared Meyer

Alumni Channel is Easy, Fast, Fun, and Can Even Be Free

Reviewed 2010-01-19
Review Source: Capterra

While there are plenty of competitors in the current market for alumni and membership groups, I wouldn't recommend any other than Alumni Channel. The products and services offered, features and benefits, and excellent customer service and support - combined with extremely reasonable price points will be the reason that my alumni network will continue doing business with AC for many years to come. Finally, with a very generous referral program, alumni and membership group leaders can run their networks virtually for free by promoting the power and potential of Alumni Channel.

Pros
Founding an alumni network for my high school was a piece of cake because of Alumni Channel's product and service. While I had a background in graphic and web design, pratically none of my expertise was needed from a design perspective. Nearly everything was automated and populating the system with members, content, and event info. was a cinch. Alumni Channel's services are pretty basic, but the number of features provided are pretty mind-blowing even to a designer such as myself. Personally, I bet I'm only taking advantage of 20% of the features provided and more are added each quarter. The customer service is fantastic; I don't know of another service that provides such excellent support and transparency. We secured over 1200 members within two years - all based on word of mouth marketing and Alumni Channel's excellent products.

Cons
There is nothing I can think of that comes to mind about any flaws or constraints with regard to Alumni Channel. Perhaps if I had the chance to take advantage of all the features, I could come up with something that as missing. However, from my experience, based on the needs of my alumni network, there are no issues I can think of at this time.

Rating breakdown

Ease of use
Customer support

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Michael Long

Alumni Channel

Reviewed 2010-03-02
Review Source: Capterra

The site is simple and easy to use with a quick learning curve. I think it works great and would highly recommend the site for those that don't have IT creatives on-hand to manage and maintain their own website. Service from the staff is exceptional. Helpful responses come quickly to questions, concerns and requests.

Pros
Chris has been quick to respond to requests for adaptations/customization to the sites and most of the requests for customization were fulfilled. The simple and easy to use system allows me to quickly upload news and other information. The layout makes it easy for users to find new information.

Cons
With 3 different sites to manage, I find the slightly different formats used for storing/reporting alumni data make end of month reports more difficult than they should be. I would prefer to have the data in a MySQL compatible format that could allow for e-commerce and similar operations. The current layout leaves quite a bit of information below the fold. especially if there are expanded entries in column one. When I have asked colleagues to navigate the page, none have navigated below the fold far enough to see past the maps section without prompting. It would be nice to have greater feedback of usage patterns such as browsing sessions, heat maps, and deeper link analytics. It would be nice if the page creator utilized style sheets to maintain a consistent look when information needs to be moved off the main page (because of length, tracking, etc) on to a new web page.

Rating breakdown

Ease of use
Customer support

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Antoneta Glod

Comprehensive platform, excellent quality team

Reviewed 2016-03-12
Review Source: Capterra

First, I want to say that I offer a good review for platform and team. I belive the platform is very complex and contains information written for made easy of use . I think it can be an excellent model for programmers. It is important to collaborate better with colleagues and Chris provide support on request. When I asked in the email I received information support and understanding. That the strong points I see the complexity of the platform, the diversity of information that can be posted, good possibility of use, excellent quality of people who provides the support from the team. The weaknesses are: sometimes the platform is open or work hard and yes sometimes errors - does not allow access in a given area, does not register occasionally change entered. Shall be remedied later at the Retry. As ideas I need: - for the preparation of changes on the platform, improvements, change appearance, proposals, ideas to know about 1-2 months before, - for the Romanian language, to be able to use all diacritics - I can not currently use , (if is possible), - a possibility to have permanent access to the number of graduates of all promotions/all data entered on them - if the graduates may delete their account, this is no longer possible - we have the institutions that require these data as numbers or files with the complete data. Personal, I will give myself how long it takes for the platform and graduates in future, because I wish to know all about the platform and its use, about my graduates and is an opportunity to use a wonderful platform that this and should cooperate with the team.

Rating breakdown

Ease of use
Customer support

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Frank Scales

Alumni Channel

Reviewed 2013-08-27
Review Source: Capterra

Some of the highlights of Alumni Channel that have been beneficial to our Alumni Association include: 1)Self-managed profile management for each user 2)Links to Social Media 3)Event Management Cons: 1) Built on older framework that isn't as flexible as we'd like. Layout styles are dated and a bit stale, and using it requires training and Q&A. A better, more modern (less proprietary) framework would be helpful, that allows for better & easier layout, page, image and function control (without the intervention of the company). The ability to link data to other sources would also be helpful. Summary We tested three different content management offerings and chose Alumni Channel for it's function vs. cost. For our average user it works fine and offers the features they use. A more modern feel and look would be helpful, especially as we try to get younger alumni involvement. The owner is passionate about Alumni Channel, and as a result is swift to respond to questions and gets high marks for that.

Rating breakdown

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Customer support

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Charlie Eichenberg

Review of Alumni Channel

Used daily for 2+ years
Reviewed 2018-08-09
Review Source: Capterra

I am able to provide classmates with accomplishment of all our classmates.

Pros
As webmaster, I write reviews about our alumni. The software allows me to present interesting stories about what our classmates have done since graduation.

Cons
I do not use many of the software features

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Alumni Channel pricing

Starting from
$649/year
Pricing options
Free trial
Subscription
View Pricing Plans

Alumni Channel costs $649 + $0.08 per record with e-mail.

There is a one time setup fee of between $300 and $500 that includes building of the site, 3 hours training, assistance with adding starter content, and import of existing data.

Alumni Channel features

Communication Management
Data Import/Export

API (124 other apps)
Activity Dashboard (138 other apps)
Assessment Management (125 other apps)
Attendance Management (95 other apps)
Attendance Tracking (91 other apps)
Automatic Notifications (103 other apps)
Calendar Management (83 other apps)
Content Management (81 other apps)
Course Authoring (93 other apps)
Customizable Branding (92 other apps)
Customizable Reporting (79 other apps)
Learning Management (141 other apps)
Progress Reports (91 other apps)
Progress Tracking (97 other apps)
Registration Management (85 other apps)
Reporting & Statistics (141 other apps)
Self Service Portal (82 other apps)
Third Party Integration (79 other apps)

Additional information for Alumni Channel

Key features of Alumni Channel

  • Event management
  • Fundraising management
  • Member accounts
  • Member directory
  • Membership management
  • Website management
  • Donation tracking
  • News listing
  • File / upload manager
  • Unlimited email blasts
  • Administrative approval settings
  • Extract membership reports
  • Upload & view documents & pictures
  • Online payments for donation, tickets & merchandise
  • Manage files online
  • Member-to-member messaging and chat option to the member
  • Post and view job openings
  • Share upcoming reunions, events, stories, etc.
  • Search members by name, location, zip code, etc.
  • Share directly on Facebook, LinkedIn, Flickr
  • Import and export content
  • Community mailing lists
View All Features

Benefits

Alumni Channel is a complete membership and online community management software with portals for both administrators and members.

Users can view all recent updates or news within the community that they're part of. Shared event lists, photographs, job postings, and past stories keep members updated and actively engaged in online discussions.

Community administrators can update member content, create new discussions, forums and send out blast emails to all members or selected groups.

Alumni Channel's reporting feature allows administrators to extract membership reports, create effective marketing campaigns and plan reunions. The reports include information on number of visits, registrations per day and frequent visitors.

The document library enables users to add pictures, documents and PDFs that can be viewed by other members of the community.