Alumni Channel vs TrueDialog Comparison

Overview

Alumni Channel is an online member database, and community platform, for alumni, schools and other membership-based organizations.

TrueDialog is an enterprise-grade SMS texting solution built for big business, made easy for small business. Mass Texting...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$649.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$99.00
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(55)

5

4

3

2

1

32

18

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

(13)

5

4

3

2

1

11

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

When we were first setting up the site, Chris was extremely responsive to our wishes and took great care to adapt the site to meet our needs. He continues to be very responsive to queries or concerns.
There is perhaps no greater challenge in a fast-growing organization, than finding great organizations capable of ensuring success. We encountered just such a challenge at Webb Institute.
They are a consummate team-player; positive, upbeat and fun, focused and capable, innovative with ideas and always open to improving the status-quo.

Pros

Cons

Their loss, as no alumni would buy a product with an incorrect name on it.
The structure/functionality of the data library is a little confusing for folks who don't know their way around computers already, but once you get a feel for it everything operates as expected.
With 3 different sites to manage, I find the slightly different formats used for storing/reporting alumni data make end of month reports more difficult than they should be.

Cons

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features13
  • API
  • Accounting Management
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts / Escalation
  • CRM Integration
  • Call Recording
  • Call Transfer
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Client Portal
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Content Library
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Alerts
  • Email Notifications
  • File Management
  • Instant Messaging
  • Jobs Board Integration
  • Mailing List Management
  • Mobile Alerts
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Location
  • Performance Reports
  • Real Time Notifications
  • Reporting & Statistics
  • Risk Alerts
  • SMS Integration
  • SMS Marketing Managment
  • Search Functionality
  • Secure Data Storage
  • Social Media Integration
  • Software Development Kit
  • Surveys & Feedback
  • Third Party Integration
  • Total features35
  • API
  • Accounting Management
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts / Escalation
  • CRM Integration
  • Call Recording
  • Call Transfer
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Client Portal
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Content Library
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Alerts
  • Email Notifications
  • File Management
  • Instant Messaging
  • Jobs Board Integration
  • Mailing List Management
  • Mobile Alerts
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Marketing
  • Multi-Location
  • Performance Reports
  • Real Time Notifications
  • Reporting & Statistics
  • Risk Alerts
  • SMS Integration
  • SMS Marketing Managment
  • Search Functionality
  • Secure Data Storage
  • Social Media Integration
  • Software Development Kit
  • Surveys & Feedback
  • Third Party Integration

Integrations

  • Total integrations3
  • Authorize.net
  • Canvas LMS
  • Facebook
  • G Suite
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Drive
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Moodle
  • PayPal
  • QuickBooks
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Wordpress
  • Zapier
  • Zoom
  • Total integrations6
  • Authorize.net
  • Canvas LMS
  • Facebook
  • G Suite
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Drive
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Moodle
  • PayPal
  • QuickBooks
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Wordpress
  • Zapier
  • Zoom

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alumni Channel vs. TrueDialog

See how Alumni Channel and TrueDialog stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.