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Alumni Channel vs ACE Comparison

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Overview

Alumni Channel is an online member database, and community platform, for alumni, schools and other membership-based organizations.

ACE is an open-platform, web-based debt recovery platform for first- or third-party collection efforts offering tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$649.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$975.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(55)

5

4

3

2

1

32

18

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

84

37

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

When we were first setting up the site, Chris was extremely responsive to our wishes and took great care to adapt the site to meet our needs. He continues to be very responsive to queries or concerns.
There is perhaps no greater challenge in a fast-growing organization, than finding great organizations capable of ensuring success. We encountered just such a challenge at Webb Institute.
They are a consummate team-player; positive, upbeat and fun, focused and capable, innovative with ideas and always open to improving the status-quo.

Pros

Friendly from day one and always available. Great software which does everything you need and more at a great price.
Furthermore, it's the finest system of any agency that I had to audit for the bank. The automation capacity is amazing.
Reliable product, great selling point with prospects, keeps current clients happy and makes them self sufficient. Would recommend to others in the business.

Cons

Their loss, as no alumni would buy a product with an incorrect name on it.
The structure/functionality of the data library is a little confusing for folks who don't know their way around computers already, but once you get a feel for it everything operates as expected.
With 3 different sites to manage, I find the slightly different formats used for storing/reporting alumni data make end of month reports more difficult than they should be.

Cons

I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems.
Finally a product that is straight forward and user friendly. No hassle, no down time, no worries.
He never makes me feel like an idiot when I make a mistake.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features13
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Campaign Planning
  • Check Processing
  • Client Portal
  • Collections Management
  • Communication Management
  • Content Library
  • Credit Card Processing
  • Data Import/Export
  • Electronic Payments
  • File Management
  • Instant Messaging
  • Invoice Processing
  • Jobs Board Integration
  • Mailing List Management
  • Partial Payments
  • Permission Management
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Search Functionality
  • Social Media Integration
  • Third Party Integration
  • Total features24
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Campaign Planning
  • Check Processing
  • Client Portal
  • Collections Management
  • Communication Management
  • Content Library
  • Credit Card Processing
  • Data Import/Export
  • Electronic Payments
  • File Management
  • Instant Messaging
  • Invoice Processing
  • Jobs Board Integration
  • Mailing List Management
  • Partial Payments
  • Permission Management
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Search Functionality
  • Social Media Integration
  • Third Party Integration

Integrations

  • Total integrations3
  • Authorize.net
  • Canvas LMS
  • Facebook
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Moodle
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Wordpress
  • Zapier
  • Zoom
  • Total integrations1
  • Authorize.net
  • Canvas LMS
  • Facebook
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Moodle
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Wordpress
  • Zapier
  • Zoom

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alumni Channel vs. ACE

See how Alumni Channel and ACE stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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