Most popular features of all Education & eLearning apps
25 reviewers had the following to say about Alumni Channel's features:
We are extremely happy with our choice of Alumni Channel. Chis Gehringer has been a pleasure to work with throughout the implementation process and after we went live. He is always accessible and will quickly respond to any questions we might have. Do yourself a favor and make the decision to move to the Alumni Channel today!
The site is simple and easy to use with a quick learning curve.
Pros
The simple and easy to use system allows me to quickly upload news and other information.
Cons
It would be nice if the page creator utilized style sheets to maintain a consistent look when information needs to be moved off the main page (because of length, tracking, etc) on to a new web page.
Rating breakdown
Some of the highlights of Alumni Channel that have been beneficial to our Alumni Association include: 1)Self-managed profile management for each user 2)Links to Social Media 3)Event Management Cons: 1) Built on older framework that isn't as flexible as we'd like.
5 star ratings in every category, highly value this product/service
Pros
Very user friendly, fantastic customer support/ response time, software features, discussion boards, click and pledge feature, view finder...475 users w daily registrants...good activity from alums, 5 stars in every category!
Cons
none at this time
Rating breakdown
We are able to get more people registered through class participation.
Pros
Ability to add classes to the software. Classes have the ability to have a page within the general site.
Cons
Ability to generate reports. Need more reports.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
There is perhaps no greater challenge in a fast-growing organization, than finding great organizations capable of ensuring success. We encountered just such a challenge at Webb Institute. I was tasked with finding brilliant minds and passionate hearts to help our organization serve our growing thousands of faculty, students, administration, alumni and parents. Alumni Channel has both, and was a perfect fit in our time of greatest need. They are a consummate team-player; positive, upbeat and fun, focused and capable, innovative with ideas and always open to improving the status-quo. When tasked with reinventing everything the organization knew about virtual and online properties-- they came through in a big way. Alumni Channel researched and implemented industry best-practices, reworked and reconfigured our areas of opportunity, and creatively remastered our virtual world--all while keeping the organization's mission as the central focus.
Pros
Many of the pros of the system are its ease of use, customizable databases and interfaces, meet the needs of end users on all computer levels, and feature an ever changing list of enhancements that try improving the system; while maintaining superior customer service.
Cons
I to date have seen no cons with Alumni Channel.
Rating breakdown
Highly recommended to any organization looking for a "home" for its users. Communication tools and registraton process is excellent.
I would recommend this to other groups in our position.
Bottom line, the service works to create a community.
I am still learning and hope to do amaising thing with this site.
I highly recommend Alumni Channel.
As admin would like to have an easier way to edit someone's profile
Pros
Finding information is easy.
Cons
Have problem exporting individual classes to excel - doesn't work.
Rating breakdown
Exporting class data to an external file can easily be accomplished using your Membership Report in the admin page. Just pull up the report and click Revise to enter the criterion Year = xxxx. You also can easily edit another's profile by selecting the profile and clicking 'My Details'. Then select the option below the profile you wish to edit.
Chris has been excellent working with us individually to design a site that suits our needs.
The products and services offered, features and benefits, and excellent customer service and support - combined with extremely reasonable price points will be the reason that my alumni network will continue doing business with AC for many years to come.
Pros
Nearly everything was automated and populating the system with members, content, and event info. was a cinch.
Cons
There is nothing I can think of that comes to mind about any flaws or constraints with regard to Alumni Channel. Perhaps if I had the chance to take advantage of all the features, I could come up with something that as missing. However, from my experience, based on the needs of my alumni network, there are no issues I can think of at this time.
Rating breakdown
There are some other similar sites out there, and they either offer a similar level of service for an overinflated price, or they force alumni to pay for every little feature and drive them away.
Pros
And the site features are exactly what we need for an alumni communication center.
Cons
None, really. The only Con that comes to mind is that the product advertiser that is the default on the site is nowhere near as responsive and got or name wrong for a long time. Their loss, as no alumni would buy a product with an incorrect name on it.
Rating breakdown
Great software for anyone that want to stay in touch with an alumni group.
Greatly recommended to reconnect alumni organizations.
I would recommend Alumni Channel for organizations who want to increase communication between members.
We were recommneded to them by another school and they far exceeded our expectations with service, quality and price.
I couldn't ask for a better company to help us maintain the quality service we pride ourselves in delivering to our alumni.
Pros
Prompt, personal service is one of their hallmarks.
Cons
If there's any "con" it is with us not availing ourselves of their many services, thus making it an ideal company for the organization that doesn't have the personnel to manage their own site.
Rating breakdown
The structure/functionality of the data library is a little confusing for folks who don't know their way around computers already, but once you get a feel for it everything operates as expected.
Would recommend to anyone trying to build an alumni program.
Pros
Customer service support is amazing.
Cons
Sometimes takes more effort than anticipated to make updates and changes. As an example, I haven't changed / deleted any of the photographs on our alumni site because I haven't had the time to figure it out. Wish that part was a bit simpler. We also need to take more advantage of the product's tools and become more efficient in using them.
Rating breakdown
I absolutely recommend this product. In today's technological world, it is vital to provide this online community outreach to alumni.
Pros
The Alumni Network is an excellent vehicle for interactive communication with alumni.
Cons
Their is some transition to implementation/usage...with picture storage/retrieval, etc. The Alumni Channel has wonderful support in place and is accessible when needed.
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