Alumni Channel Pricing Plan & Cost Guide

Alumni Channel

Online membership and community tool

4.49/5 (55 reviews)

Alumni Channel Pricing

Starting from: $649.00/year

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Alumni Channel costs $649 + $0.08 per record with e-mail.

There is a one time setup fee of between $300 and $500 that includes building of the site, 3 hours training, assistance with adding starter content, and import of existing data.

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Alumni Channel Pricing Reviews

Pros
  • When we were first setting up the site, Chris was extremely responsive to our wishes and took great care to adapt the site to meet our needs. He continues to be very responsive to queries or concerns.J R.Read the full review
  • There is perhaps no greater challenge in a fast-growing organization, than finding great organizations capable of ensuring success. We encountered just such a challenge at Webb Institute.Keisha B.Read the full review
  • They are a consummate team-player; positive, upbeat and fun, focused and capable, innovative with ideas and always open to improving the status-quo.Keisha B.Read the full review
Cons
  • Their loss, as no alumni would buy a product with an incorrect name on it.David G.Read the full review
  • The structure/functionality of the data library is a little confusing for folks who don't know their way around computers already, but once you get a feel for it everything operates as expected.Ryan A.Read the full review
  • With 3 different sites to manage, I find the slightly different formats used for storing/reporting alumni data make end of month reports more difficult than they should be.Michael L.Read the full review
100%
recommended this to a friend or a colleague

9 reviewers had the following to say about Alumni Channel's pricing:

Jennifer Fleming

Fantastic

Reviewed 2010-05-18
Review Source: Capterra

We needed a new alumni website that was user friendly. We were recommneded to them by another school and they far exceeded our expectations with service, quality and price.

Pros
Very user friendly. Great value for price. Excellent personal customer service.

Cons
Not as flexible as if you had built your own website...but the pros far out-weigh and cons.

Rating breakdown

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Jove Schrottmann

Customer Service

Reviewed 2011-03-18
Review Source: Capterra

If your looking for the kind of customer support which puts you on a down to earth level between provider and client, then I highly recommend Alumni Channel. At the end of the day, you want someone to be there when something goes wrong, nothing has gone wrong so far and I would say that is mainly due to the fact that Mr. Gehringer has always been there to make sure things run smooth even before I have to ask. Yours truly Jove Schrottmann IMI University Centre

Pros
It's relatively young and has room to grow. Customer support is always present and willing to make adjustments in order to accommodate the needs of the client. Prices are not overly expensive and you get your money's worth apart from being able to speak on a level with Mr. Gehringer who is always friendly and willing to be of assistance. The supporting material is always there, such as the manuals and even an alumni plan to help clients get started towards successful alumni community developments.

Cons
Mr. Gehringer does not have enough hands and heads. (that's a joke)

Rating breakdown

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Customer support

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David Gau

Any academic group seeking to create a web presence for their alumni or members should go with.

Reviewed 2009-04-21
Review Source: Capterra

Any academic group seeking to create a web presence for their alumni or members should go with Alumni Channel. There are some other similar sites out there, and they either offer a similar level of service for an overinflated price, or they force alumni to pay for every little feature and drive them away. Alumni Channel is the perfect package at the right price. Sounds like an ad campaign, but it's really how we feel about it.

Pros
Customer support and customization. They have been extremely helpful in working with us in set-up, customization of website features, pricing structure, and all aspects of supporting the product. And the site features are exactly what we need for an alumni communication center. Couldn't ask for a better set-up or a more responsive support situation.

Cons
None, really. The only Con that comes to mind is that the product advertiser that is the default on the site is nowhere near as responsive and got or name wrong for a long time. Their loss, as no alumni would buy a product with an incorrect name on it.

Rating breakdown

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Customer support

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Charlie Evangelista

5 star ratings in every category, highly value this product/service

Reviewed 2009-04-21
Review Source: Capterra

5 star ratings in every category, highly value this product/service

Pros
Very user friendly, fantastic customer support/ response time, software features, discussion boards, click and pledge feature, view finder...475 users w daily registrants...good activity from alums, 5 stars in every category!

Cons
none at this time

Rating breakdown

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Customer support

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Jared Meyer

Alumni Channel is Easy, Fast, Fun, and Can Even Be Free

Reviewed 2010-01-19
Review Source: Capterra

While there are plenty of competitors in the current market for alumni and membership groups, I wouldn't recommend any other than Alumni Channel. The products and services offered, features and benefits, and excellent customer service and support - combined with extremely reasonable price points will be the reason that my alumni network will continue doing business with AC for many years to come. Finally, with a very generous referral program, alumni and membership group leaders can run their networks virtually for free by promoting the power and potential of Alumni Channel.

Pros
Founding an alumni network for my high school was a piece of cake because of Alumni Channel's product and service. While I had a background in graphic and web design, pratically none of my expertise was needed from a design perspective. Nearly everything was automated and populating the system with members, content, and event info. was a cinch. Alumni Channel's services are pretty basic, but the number of features provided are pretty mind-blowing even to a designer such as myself. Personally, I bet I'm only taking advantage of 20% of the features provided and more are added each quarter. The customer service is fantastic; I don't know of another service that provides such excellent support and transparency. We secured over 1200 members within two years - all based on word of mouth marketing and Alumni Channel's excellent products.

Cons
There is nothing I can think of that comes to mind about any flaws or constraints with regard to Alumni Channel. Perhaps if I had the chance to take advantage of all the features, I could come up with something that as missing. However, from my experience, based on the needs of my alumni network, there are no issues I can think of at this time.

Rating breakdown

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J Rolnick

Excellent value. Flexible site. Superb customer service

Reviewed 2012-03-14
Review Source: Capterra

I highly recommend Alumni Channel.

Pros
When we were first setting up the site, Chris was extremely responsive to our wishes and took great care to adapt the site to meet our needs. He continues to be very responsive to queries or concerns. The site is easy to use for both alumni and admin. There is very little site maintenance required, and exporting data is straight forward. Chris takes excellent care of his customers and is constantly making improvements and adding enhancements. He understands that an alum site must adapt to the evolving expectations of alumni. He also understands that reliability and security are of paramount importance. Alumni Channel is very reasonably priced, especially compared to its competition.

Cons
Chris updates and improves the site's features so frequently that his instruction manual can't keep up with the changes. But, features tend to be very easy to use and intuitively designed so instructions generally aren't necessary. And, Chris responds very swiftly to questions; so frequent updates are not a problem.

Rating breakdown

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Charlie Koslosky

Alumni Channel gave us a professional website with many features.

Reviewed 2013-04-05
Review Source: Capterra

We are extremely happy with our choice of Alumni Channel. Chis Gehringer has been a pleasure to work with throughout the implementation process and after we went live. He is always accessible and will quickly respond to any questions we might have. Do yourself a favor and make the decision to move to the Alumni Channel today!

Pros
Ease of use, customizable to meet our needs, technical support, speed of site, many features and functionality, integration of social media, and cost. User experience, ability to reconnect with other classmates and accept donations. Database and profile management make it easy to send email blasts.

Cons
None at all.

Rating breakdown

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Lisa Franklin

Review of Alumni Channel

Reviewed 2010-01-22
Review Source: Capterra

I have been very pleased with the product and recommend it to other perspective clients.

Pros
It is user friendly for both the moderator and the members. The cost is very reasonable for the product received. The support is excellent. Technical questions are answered promptly. Contact is maintained. We have received a lot of positive feedback from our members regarding the website.

Cons
I have not found any cons yet.

Rating breakdown

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Frank Scales

Alumni Channel

Reviewed 2013-08-27
Review Source: Capterra

Some of the highlights of Alumni Channel that have been beneficial to our Alumni Association include: 1)Self-managed profile management for each user 2)Links to Social Media 3)Event Management Cons: 1) Built on older framework that isn't as flexible as we'd like. Layout styles are dated and a bit stale, and using it requires training and Q&A. A better, more modern (less proprietary) framework would be helpful, that allows for better & easier layout, page, image and function control (without the intervention of the company). The ability to link data to other sources would also be helpful. Summary We tested three different content management offerings and chose Alumni Channel for it's function vs. cost. For our average user it works fine and offers the features they use. A more modern feel and look would be helpful, especially as we try to get younger alumni involvement. The owner is passionate about Alumni Channel, and as a result is swift to respond to questions and gets high marks for that.

Rating breakdown

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