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brightwheel vs Prime Child Care Comparison

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Overview

Category Leaders

Brightwheel is both a mobile app (Android + iOS) and cloud-based software solution built for childcare, daycare, and preschool...

Prime Child Care is a cloud-based child care management platform that enables child care centers to control back office processes,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

2.9K

5

4

3

2

1

2,039

752

92

10

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.8

6

5

4

3

2

1

5

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love that it is easy to navigate and allows users to control the settings. I rarely have glitches and if I do the customer support is excellent.

AR

Anonymous Reviewer

Ease of use, great features and most of all our families love it. Brightwheel is such an amazing app to have especially in this post covid world.

BP

Brittni P.

Overall, this product seems promising. The opportunity to engage families in a new, innovative way is exciting and we are hopeful to have opportunities to implement this in the future.
AvatarImg

Tyler Jae S.

Pros

Not enoughreviews yet

Cons

Unfortunately, there are some issues with the Payments section. The link "Print Invoice" does not work for me, so a daycare had to send me the invoice via email.

AR

Anonymous Reviewer

The only thing that bothered me was the billing. But they've already updated me on this point.

EE

Engoudou Edzimbi B.

After a family emergency, I had to pick up my 5-year-old grandson from school.

HR

Holly R.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features49
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communications Management
  • Contact Database
  • Customer Accounts
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Facility Management
  • Faculty/Staff Management
  • Financial Management
  • Immunization & Allergy Tracking
  • Independent/Private
  • Invoice Management
  • K-12
  • Learning Management
  • Live Chat
  • Mailing List Management
  • Meal / Nutrition Management
  • Member Database
  • Milestone Tracking
  • Mobile Alerts
  • Multi-Location
  • Online Calendar
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Check-in/Check-out
  • Self Service Portal
  • Special Education
  • Student Information/Records
  • Student Management
  • Summary Reports
  • Video Support
  • Wait List Management
  • Total features34
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communications Management
  • Contact Database
  • Customer Accounts
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Facility Management
  • Faculty/Staff Management
  • Financial Management
  • Immunization & Allergy Tracking
  • Independent/Private
  • Invoice Management
  • K-12
  • Learning Management
  • Live Chat
  • Mailing List Management
  • Meal / Nutrition Management
  • Member Database
  • Milestone Tracking
  • Mobile Alerts
  • Multi-Location
  • Online Calendar
  • Parent Portal
  • Parent/Student Portal
  • Payment Processing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Check-in/Check-out
  • Self Service Portal
  • Special Education
  • Student Information/Records
  • Student Management
  • Summary Reports
  • Video Support
  • Wait List Management

Integrations

  • Total integrationsN/A
  • Authorize.Net
  • CANVAS
  • GoTo Meeting
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle
  • PayPal
  • Salesforce Sales Cloud
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings
  • Total integrations11
  • Authorize.Net
  • CANVAS
  • GoTo Meeting
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle
  • PayPal
  • Salesforce Sales Cloud
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Best childcare app available

Reviewed 2 months ago
Pros

Helps me track my child at day care. See videos and photos of my child

Cons

There’s nothing I really hate about the app

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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brightwheel logo

brightwheel

It’s ok for the cost

Reviewed 4 years ago

Helps streamline managing my child care center.

Pros

Easy to use. Help site is also easy to navigate. Wish the website had all of the functionality of the app

Cons

Customer support is almost nonexistent. And when they do respond they are rarely helpful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

brightwheel logo

brightwheel

Brightwheel Review

Reviewed 4 years ago

I loved using brightwheel in my child care center.

Pros

I liked how easy it wasn’t to use.

Cons

The app would freeze a lot.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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brightwheel logo

brightwheel

Pros of brightwheel

Reviewed 4 years ago

I would recommend all child care centers use it!

Pros

You can go back to see previous days and have instant communication with parents as well as personalized each child's day.

Cons

I wish parents could share pictures with us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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brightwheel logo

brightwheel

Brightwheel

Reviewed 4 years ago

From training, onboarding and use of brightwheel the brightwheel employee's have been stellar in their assistance with everything.

Pros

Brightwheel is a very user friendly child care provider/parent platform

Cons

I wish it had the ability to accept overpayments and automatically credit the next parent invoice.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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brightwheel logo

brightwheel

Baby care

Reviewed 2 years ago

Overall this is really a useful software for working parents

Pros

I was able to get instant updates about my child in day care. This will enable me to monitor my child.

Cons

Nothing really but they can add on video updates like capturing new activities or milestones done in day care

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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brightwheel logo

brightwheel

Perfect system

Reviewed 4 years ago

I loved using brightwheel keeping parents updated on what children had planned for the day and their progress in the classroom

Pros

Communication it makes parents feel like they're apart of their childs school day

Cons

Nothing the system was flawless to me The perfectly thing for child care

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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brightwheel logo

brightwheel

Brightwheel

Reviewed 4 years ago

My child care parents live the app. I update with pictures and daily activities.

Pros

Extremely user friendly and I can access it from anywhere.

Cons

I feel it’s a bit pricey when you use the premium features and then the fees for accepting payments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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brightwheel logo

brightwheel

Innovative Child Care

Reviewed 4 years ago

I truly enjoy using bright wheel. If my child ever had to be in child care I couldn't do it without bright wheel at my finger tips.

Pros

I love that it's a direct line to each parent.

Cons

That I, as a business owner, can't print out pay stubs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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brightwheel logo

brightwheel

Brightwheel review

Reviewed 4 years ago

I am a child care provider and I love it and the parents love it!

Pros

It is quick (most of the time) and easy to use.

Cons

There have been days when it is slow to load. I’m not sure if it’s on your end or my end, but it has happened a few times.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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brightwheel logo

brightwheel

Child care director

Reviewed 4 years ago

Helped us cut down our costs with stream lined billing and payments.

Pros

The ease of use for the teachers and parents for sharing daily information

Cons

Not as functional for directors in terms of reporting as some of the other child care management software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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brightwheel logo

brightwheel

Way to see child care needs and updates all in one spot

Reviewed a year ago
Pros

Simple and keeps it all neat and tidy- only one place to go for child care updates

Cons

Login can be a frustrating process working with admins

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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brightwheel logo

brightwheel

Great app for parents

Reviewed 3 years ago

I use brightwheel for personal use for my child care provider and enjoy it very much.

Pros

The photos, accessibility, and updates throughout the day keep parents at ease when their kids are at daycare.

Cons

Notes and messages can get missed with multiple parents/users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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brightwheel logo

brightwheel

2 year old

Reviewed 4 years ago

Parents are notified of their children’s bathroom usage throughout the day, what foods they eat, what time meals are served each day

Pros

It’s a easy and simple process of putting information in for parents and other child care teachers to see

Cons

Was getting kicked out of the system multiple times during the day

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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brightwheel logo

brightwheel

Brightwheel Review

Reviewed 2 years ago

It has really helped our teachers save time because we can use this for the vast majority of communication, etc.

Pros

I like that this software allows you to manage the classrooms within your child care center all from one app.

Cons

This software requires parents to be aware of how to use it and some parents just don’t. So you have to have more than just this as means of communication.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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brightwheel logo

brightwheel

Great for Daycares

Reviewed 3 years ago
Pros

I enjoy using this for my home daycare so parents are aware of what their kids are doing throughout the day. The can get real time updates of when their child uses the restroom, eats, sleeps, etc. It's easy to use and you're able to individualize for each child.

Cons

I'd like to have an option of knowing how long (hours and minutes) a child has been in my care for the day with the click of a button. We have a 48 hour limit per week for a child to be in our care and this would make it easy to calculate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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brightwheel logo

brightwheel

Brightwheel

Reviewed 4 years ago

This app has been a blessing not only to myself but my staff members. My parents absolutely love the app

Pros

I love how it keeps everyday life of being an administrator of early child care so much more simple and organized.

Cons

There isn’t really anything that I don’t like about the app.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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brightwheel logo

brightwheel

Great experience!

Reviewed 2 years ago

It was a great tool to stay on top of our kid's care daily. For the short time we used Brightwheel at home, we really enjoyed having in available.

Pros

While we used Brightweel at home we were able to monitor our child while he was in day care. We could receive notifications, see photos and even pay the day care from it

Cons

When we took our child off from day care, they explained there was no way for them to take him out of the system, so to date, a year and a half later, we still get pending payment notifications.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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brightwheel logo

brightwheel

Brightwheel review

Reviewed 4 years ago

Overall my experience with brightwheel has been good, i think every child care center should use it, its extremely efficient

Pros

I love how easy it is to update all the kids information through out the day

Cons

I dont like how if the wifi isnt working it hard to access it, then it becomes slow

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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brightwheel logo

brightwheel

Digital solution for child care

Reviewed a month ago
Pros

Brightwheel helps in managing all the activities required for child during day care. It also helps in real time communication with parents.

Cons

The product should be rolled out in multiple countries.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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brightwheel logo

brightwheel

Child care never be so easy

Reviewed 9 months ago

This app really help me to connect with my child learning and with school teachers and staff. It helps me with all management about my child care and save me time to spend with him.

Pros

Brightwheel surprised with some features like health care and meals management, in adition to financial management and billing, that makes me save hours per week to have more time with my childs.

Cons

I need this app to be home management too and it will become the best app ever. Seriously, they can improve or add a better classroom for learning from home.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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brightwheel logo

brightwheel

Great App!!

Reviewed 2 years ago

I love the fact that I can check up on my sons day while he is in the care of someone else. With pictures and different activities he’s done makes my mind more at ease.

Pros

A simple easy to use form of communicating with my sons child care facility and his teachers. Love that they post pictures!!!

Cons

Not knowing if the daycare receives my messages or not immediately or when until they respond. Which sometimes is awhile.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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brightwheel logo

brightwheel

Review of Brightwheel application

Reviewed 3 years ago

Overall the experience was good. I would recommend for small child care schools to adopt this to manage the day to day activities.

Pros

Brightwheel application is a very popular and easy to use app.The Brightwheel mobile app is very popular among Childcare schools and Parents. This is very good Child Care management application with many different features. Brightwheel has features like manage your classroom, Administer the respective child care schools related activities and easily engage with parents. Brightwheel helps the teachers to capture the daily attendance, upload photos for each child, add activities of each child and send messages to complete group or individual person at once. Brightwheel also provide options for Bill Pay for the parents to pay child fees, Parents can view the invoices and keep track on previous invoices.

Cons

Brightwheel has lot of useful features and very less cons or demerits. Brightwheel mobile app though is very popular but not used much for Bill payments. The earlier version of Brightwheel app was comparatively slower when you upload many photos at once. The app is more useful for Child care schools and less for the parents. There is less interactivity from parents to school and no options for parents to contact other parents.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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brightwheel logo

brightwheel

I love Brightwheel!

Reviewed 2 years ago

My overall experience with brightwheel has been positive. For the most part this system is reliable, affordable, and a great tool to use in a daycare center.

Pros

I loved that this software was easy to use to get into contact with parents and share with them photos and information about their child so while they are at work, they know that their child is being taken care of.

Cons

I didn't like that this system sometimes crashed, or that it wasn't always the easiest to learn for new employees.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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brightwheel logo

brightwheel

Fun app

Reviewed 4 years ago

I like brightwheel a lot because it allows you to contact parents with any questions you may have about a child. It documents everything for you.

Pros

It allows easy communication with parents and care givers. Pictures that can be added, allow parents to see their child and what they’re doing.

Cons

Sometimes it can run slow but most of the time it works great.