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Classter Logo

The complete solution for educational institutions

(17)

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Classter Reviews

Overall rating

4.7

/5

103

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.78/10

Reviews by rating

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Pros and cons

Engagement with the students becomes easy and effective. The best thing about Classter is that it is easily integrated with Microsoft Office 365 which is a big plus point.
Has everything you need in one place and is very cost effective. Management is easy and has a lot of features that integrate well with other platforms like Clever since they have an SMS.
The configurations allow for a good foundation in updating and editing fields. As an Administration tool it was very comprehensive and designed well for the user experience.
Support to implement is very poor. They do not give all the necessary information.
The only thing I found useless was the Mobil App. It just doesn't support the entire functionality of the platform.
Sometimes it is difficult to implement new modules as there a quite a lot of settings to do and consider.
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103 reviews

Recommended

MB
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Maksym B.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Classter experience

Reviewed 5 months ago

Classter transforms administrative processes by providing a digital solution that increases efficiency and productivity. Its intuitive interface and extensive features make it an invaluable asset for any educational institution.

Pros

Streamlines administrative tasks, replacing paper-based processes with digital solutions. Сustomer support, with helpful team members. Easy customization and configuration options for adapting to specific needs. Comprehensive administrative tools designed for user experience.

Cons

Occasional glitches and formatting issues. Some features may require automation to prevent overlooked steps.

Vendor response

Thank you for sharing your detailed and positive feedback about Classter! We're delighted to hear that you've experienced a significant transformation in your administrative processes through our digital solutions. It's particularly rewarding to know that our platform has boosted efficiency and productivity for your institution. We appreciate your kind words about our customer support team. We strive to provide excellent assistance and are glad that our team members have been helpful to you. We're pleased that you found the customization and configuration options easy to use. Our goal is to make Classter adaptable to the unique needs of each educational institution, and your feedback confirms that we're on the right track.

BC
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Barrie C.

Higher Education, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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National Institute of Proffesional Advancement

Reviewed 6 months ago

Good, we have been able to get support and assistance when we needed it. We continue to extend our utilization of all of the features that Classter offers.

Pros

The ability to have one program to manage and record our Institutes Information.

Cons

I can be intimidating to a new user due to the amount of options.

Vendor response

Thank you for taking the time to review Classter! It's great to hear that our platform serves as a comprehensive solution for managing and recording your institute's information. We understand that the wide range of options can be overwhelming for new users, and we're committed to making the onboarding process as intuitive as possible. We're glad to know that our support team has been able to assist you effectively, and we're excited to see how you further leverage Classter's features to enhance your institute's operations. Your continued trust and feedback are invaluable to us.

EM
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Ella M.

Education Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ET Management Review

Reviewed 9 months ago

A good tool to use, and with more training on the platform, it will be easier to use

Pros

Accessibility to students information Easy templates for student letters

Cons

Name searching can be confusing (a first and last name types into the system might not show a student's name, but a singular first name might) Could be easier to have the search to be set up with student ID #

Vendor response

Dear Ella, Thank you for sharing your experience with Classter on Capterra. We are thrilled to hear that you rate our platform a 10/10 and find the accessibility to student information and our templates for student letters to be beneficial. Our team works diligently to ensure that Classter remains a user-friendly and effective tool for education management. It's encouraging to hear that Classter is proving to be a good tool for your needs and that you anticipate it becoming even more user-friendly with further training. We are committed to ensuring that our platform not only meets but exceeds your expectations.

ZM
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Zuzana M.

Education Management, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Classter innovation

Reviewed 10 months ago
Pros

Customer Service and Customization which is done in an efficient and consistent way

Cons

Sometimes implementation takes longer than our institution would need

Vendor response

Dear Zuzana, Thrilled to hear you appreciate Classter's customer service and customization! We're committed to efficient, tailored solutions and acknowledge the concern about implementation times. Your feedback is crucial as we strive to expedite processes while maintaining quality. Thanks for choosing us and for the stellar rating! Best, The Classter Team

PC
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Petra C.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It adapts to what your institution needs

Reviewed 10 months ago
Pros

We like that we can work together with Classter and develop the environment the way it fits our needs.

Cons

The tracking of developments takes a long time, tickets return with mistakes.

Vendor response

Dear Petra, Thank you for your valuable feedback and 7/10 rating. We're glad you appreciate the adaptability of Classter. We understand the concern regarding the tracking of developments and are committed to improving our response times and accuracy. Your input helps us enhance our service to better fit your needs. Best, The Classter Team

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Verified reviewer

Business Supplies and Equipment, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent

Reviewed 10 months ago

Amazing platform and very reliable, never a dull moment

Pros

It's perfect consistency and attention to detail

Cons

None, everything is precisely on point form

Vendor response

Thank you for your excellent review! We're thrilled to hear that Classter's attention to detail and consistency met your high standards during your free trial. Knowing that we stand out from other options and provide an outstanding experience is incredibly rewarding. We're here for any support or questions you might have as you continue to explore Classter's features.

SR
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Sara R.

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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First Impressions of Classter

Reviewed a year ago

There have been some hiccups with the learnig process so far, but overall it has been a good experience. Our institutaional needs are very specific, so it is possible that some features are not well suited to our specific needs, and that is not a flaw of Classter as a product.

Pros

I really like how customizable Classter seems to be. I like that it is possible to have changes made that fit certain institutional needs. I like that entering attendance is very straightforward for teachers, and the grade calculations seem to work well. I like that teachers can link documents to their sessions and assesments, such as lesson plans or materials.

Cons

1. File size limitations: For example: entering student ID photos is difficult and time consuming due to the file size restriction. 2. Usability: It is difficult to understand the language of the platform at times. The distinction between Courses, Classes, and Sessions has been confusing for teachers and admin. 3. Creating Sessions: The process to create sessions is arduous. If a class is changed,...

Vendor response

Hello Sara, Thank you for sharing your detailed first impressions of Classter. We're glad to hear that you appreciate the customizability and the ease of entering attendance and grade calculations. We understand the concerns you've raised regarding file size limitations, usability, session creation, and student enrollment. Your feedback is invaluable, and we're committed to addressing these issues...

IT
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Ina T.

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Experience

Reviewed a year ago

Enhanced the efficiency of our daily operations, making them more streamlined and hassle-free than ever before.

Pros

The platform is incredibly intuitive and user-friendly

Cons

It's worth noting that there are some features within Classter that could benefit from a bit more flexibility.

Vendor response

Hello Ina, Thank you for sharing your great experience with Classter. We're thrilled to know that our platform has enhanced the efficiency of your daily operations and that you find it intuitive and user-friendly. We appreciate your feedback regarding the flexibility of some features. Continuous improvement is at the core of our mission, and we'd love to hear more about your suggestions. Please feel free to reach out with any specific recommendations you have in mind.

LC
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Liza C.

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Right Fit!

Reviewed a year ago
Pros

As a school admisnistrator, I appreciate that Classter is comprehensive and can be configured to adapt to our school's structure. It is easy to use. Teachers especially love the gradebook and attendance options.

Cons

While it is comprehensive and functions can be adapted, the changes can be complicated at times.

Vendor response

Hello Liza, Thank you for taking the time to share your positive experience with Classter. We're delighted to hear that our platform has been the right fit for your school and that the gradebook and attendance options have been well-received by your teachers. We understand that while the adaptability of our platform is a strength, it can sometimes lead to complexities. We're continuously working on making the configuration process as smooth as possible and appreciate your feedback. If there's anything we can do to assist or any suggestions you have for improvement, please don't hesitate to reach out.

AS
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Amanpreet S.

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Classter review

Reviewed a year ago
Pros

Something I liked most about Classter is the finance tab and how nicely the details are set out for it, it helps even calculate the commission as per the percentage.

Cons

Classter is not yet equipped with proper receipts for the payments received.

Vendor response

Dear Amanpreet S., Thank you for sharing your experience with Classter and giving us a perfect score of 10/10! We're thrilled to hear that you find the finance tab useful and appreciate how it assists you with commission calculations. We also want to thank you for your honest feedback about the receipts for payments received. We recognize the importance of providing comprehensive and easy-to-understand...

RK
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Rieho K.

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reliable and Flexible

Reviewed a year ago
Pros

The Classter is Easy and flexible to create invoices and receive payments what we daily use and manage. This made us keep reliable information on our business. Also the Classtter support is very helpful and resolve issues quickly.

Cons

Unfortunately Receipts are not able to create as our business needs. This could be improved in the future. However I am satisfy now and am expecting to see the further development in near future.

Vendor response

Hello Rieho, Thank you for your positive review and for highlighting Classter's reliability and flexibility. We're pleased to know that our invoicing and payment features, along with our support team, have been beneficial to your daily operations. We appreciate your feedback regarding the creation of receipts and understand the importance of this feature aligning with your business needs. Rest assured, we are committed to continuous improvement and will take your feedback into consideration for future developments. We're glad to hear that you're satisfied with Classter and look forward to continuing to meet and exceed your expectations.

AP
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Angela P.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Classter Review - American Academy Alumni Foundation

Reviewed a year ago

Classter has helped our team become more efficient.

Pros

Easy procedures and very good customer support

Cons

Up to now our experience with Classter has been excellent.

Vendor response

Dear Angela, Thank you so much for your wonderful review and for choosing Classter for the American Academy Alumni Foundation! We're thrilled to hear how happy you are with our platform's ease of use and customer support. It's rewarding to know that our team's hard work is helping your institution become more efficient. We're committed to maintaining the high level of quality you've experienced, and we're excited to continue supporting your efforts in educational management.

AG
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Abbas G.

Education Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Classter

Reviewed a year ago

Overall, I highly recommend this database to anyone especially those who are in education industry.

Pros

The accessibility and flexibility is great. You can modify lost of options based on your own preference.

Cons

I dont see any weakness in this platform.

Vendor response

Dear Abbas, Thank you for taking the time to share your experience with Classter on Capterra. We're delighted to hear that you find our platform accessible and flexible! Your feedback is invaluable to us, and it's wonderful to know that you didn't find any weaknesses in our system. We strive to offer a seamless user experience, especially for those in the education industry like yourself. Thank you once again for your high recommendation. We're committed to continually improving and delivering top-quality service to all our users.

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Verified reviewer

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent

Reviewed a year ago
Pros

Easy to use, plenty of functions, easy integration process

Cons

The mobile app UI could be improved to be more user friendly and with more functions.

Vendor response

Thank you for your feedback. We're working dilligently to improve the platform and major UI improvements are something we'll do to make your experience even better.

SV
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Sajid V.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Student Information System for K-12

Reviewed a year ago
Pros

Lot of features in the Classter make it very easy to use.

Cons

It is not highly customizable based on the needs.

Vendor response

Sajid, thank you for your feedback. We will keep striving to make Classter even better in the future.

DS
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Denise S.

Education Management, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, Comprehensive Reliable CRM with Classter

Reviewed a year ago

I really appreciate that Classter has been flexible to customize functions so they suit our needs perfectly, it has been so helpful.

Pros

I like that Classter has reliable data, I can count on Classter to give me clear and accurate information about our classes, students and finances.

Cons

I'm really enjoying Classter, I can't say there is something I like the least.

Vendor response

Hello Denise, We are grateful for your positive feedback! We are pleased to hear that Classter is meeting your expectations and we are committed to helping you reach your goals. We will continue to provide the best service possible. We value your input and thank you for sharing it with us. We wish you all the best! Would you have any ideas on how we can make your experience even better? If so, please send them to support@classter.com.

KK
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Konstantinos K.

Education Management, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Confusing

Reviewed 2 years ago

Terrible. Slow. Disfunctional. Cannot process more than one academic period out of the box. Cannot search for students on other academic periods than the selected, making hard to locate a students when you have many periods. You have to search one-by-one period.

Pros

I like tha it is cloud based. You do not have to do any maintenance.

Cons

It has so many limitations it is impossible to customise to our needs.

Vendor response

Dear Konstantinos Thank you very much for the valuable feedback. It's alarming to learn that you have experienced confusion with the tool, please accept our sincere apologies for that. We believe that if you have sent a ticket to our Customer Support team, you would easily understand that you don't need to change academic periods to find a student. You can easily find any student from any period...

HC
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Heather C.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to use and functional

Reviewed 2 years ago

I was skeptical at first and rather do things manually, but after 2 years i find it very easy to navigate.

Pros

I find it easy to use. Customer support helps in showing me how to use the tools to my advantage

Cons

it suffers from glitches very so often and sometimes the format can change.

Vendor response

Dear Heather, thank you for your kind words! We're glad you're delighted with Classter's ease of use and wide range of functionality, after using it for the past two years. We would really appreciate it if you can share your suggestions for Classter improvements with our product team at support@classter.com.

CK
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Constant K.

Education Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Classter is a plaform that came to solve a lot of difficulties in our system.

Reviewed 2 years ago

I am enjoying the system

Pros

With this system, we have improved our management system. The thing I like the most was the admission process, the online payment, the student management, and many more...

Cons

The only thing I found useless was the Mobil App. It just doesn't support the entire functionality of the platform. It needs improvement.

Vendor response

Thank you for your positive feedback, Constant! We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible SIS system so you can provide the best UI to your students and educators. Regarding the mobile app, we are in the process of adding more features to provide a unified experience across all devices.

RF
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Ruth F.

Primary/Secondary Education, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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First steps

Reviewed 2 years ago

Once one got into the functioning of the different implemented modules it is a great help in the administration and sharing of different information.

Pros

It helps do digitalize many administrative tasks, that up till the implementation of Classter were done on paper. Like this we have a better overview of information needed.

Cons

Sometimes it is difficult to implement new modules as there a quite a lot of settings to do and consider.

Vendor response

Hi Ruth, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're keen on recommending Classter to other buyers. It makes us incredibly happy to know that we were able to help you achieve your goals and digitalize your administrative processes. We'll continue working hard to provide you with an excellent experience. We're also in the process of embedding all the relevant documentation about settings in the app, in order to make it more accessible to end users. Please do share your suggestions at support@classter.com for improving our platform.

IG
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Ivan G.

Higher Education, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A robust system that has it all for any educational institution

Reviewed 2 years ago

It was easy managing the school I work for while there were less than a 100 students. However with it growing it became much bothersome and difficult to monitor and manage everything, so classter came at the greatest time. Really helped us manage the finances, payments and debts, student grades and so on.

Pros

The quick setup and get go. You can have a fully functional software in a matter of weeks. Also, the support and friendliness of the implementation team was a great plus.

Cons

Maybe the report designer could be made a bit more user friendly. It works great so far, but for non-programmers or general users it can be a bit confusing to get reports going.

Vendor response

Dear Ivan, thank you for your kind words! We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible experience so you can be successful in your day-to-day challenges. Regarding the report designer, we are preparing more detailed how-to guides so that non-IT users will have more extensive resources to refer to. Do you have more suggestions for improving our product so you can make the most out of it? Share them at support@classter.com. Thanks for being such a great advocate for our product! P.S. If you ever need help, please don't hesitate to reach out; we're always here.

MG
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Magnus G.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Nice all in one school manegement software

Reviewed 3 years ago

Very good

Pros

Th most valuable thing is the all in one thing. Using classroom manegement and school manegement in the same software with single log in makes everything simpler.

Cons

File manegement and reporting seems difficult.

JC
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Jeanette C.

Entertainment, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Convenient

Reviewed 3 years ago

overall a good experience.

Pros

That the students can see their sessions

Cons

That they have removed the copy button:( And they also like to do changes every now and then that I don't get to know beforehand

JC
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Jhonnatan C.

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Many great features, but a bit important problems

Reviewed 4 years ago

I think Classter is a very good product, service desk support is good too, however implementation support is very very frustrating.

Pros

Classter covers all the features that any would think, application is stable and easy to use, and the development team continuously increase new features.

Cons

Support to implement is very poor. They do not give all the necessary information. After you pay, may be the team tell you about some features that was not included. Moodle integration is very limited, especially if you had implemented moodle yet.

Vendor response

Hi Jhonnatan, thank you so much for your feedback. Making a feature-rich app that covers user's needs in every type of educational organization is our top priority here at Classter. We're sorry to hear that the implementation process didn't run as smoothly as you expected, but our team is always available to discuss corrective actions and provide the necessary assistance regarding the requested integrations.

EC
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EVANGELIA C.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Classter Review

Reviewed 6 years ago

Smooth running, helps A lot In my job.

Pros

Easy to use, easily understandable, effective.

Cons

I can't find anything. Sometimes it is slow but this concerns my Internet connection.