Classter Reviews

Classter is a web system that also has a mobile application (iOS and Android) very robust that allows the management of school computer systems with learning management, additionally allows progress reports, class registration, grade book, online payments, parent portal and monitoring of attendance, on the other hand is very easy to use, does not require a learning curve because it has a very friendly interface. One aspect to highlight is the parent portal, which allows us as teachers to increase communication with parents and student representatives, as well as allowing them to effectively follow up on the school activities that we carry out at the institution.

I am very satisfied with its operation and efficiency, I have nothing negative to contribute, is an excellent tool.

The Features offered are quite useful and specific to K-12 use as that was product version looked at. The Administration of components such as the scheduling, transport tool, assets, contacts and Academics was quite impressive. The layout and separation of fields from Management and configuration worked well in clustering user interactions and allowing ease of use. I enjoyed the ability to maintain...

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Unfortunately, while administration was great there were a lot of glaring flaws. The management of Classes, calendars, timetables, academics, assets, etc. went well however it didn't allow much in the way of incorporating online learning experiences. It records data but was very efficient at authoring data. You can manage Homework tasks but there was no way to author lessons or build a learning...

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Dear Reseller We are a bit surprised about some of your claims. You can easily and completely free become a Reseller of Classter (Tier 1 type). However, if you want to become a Tier 2 Reseller you need to invest and pay a fair amount for training. Then you can enjoy better discounts. As far as the rest of your comments: It is true that Classter is more focused on School Management rather in LMS. However, your claim that Assessment management, Quizzes, or Grade Reports are very basic is not true at all. We understand that you have only used the free edition since you are not a paid end- the customer neither an official partner nor reseller of the platform. Thus you did not manage to really see what these modules can do for a paid customer.

Easy users/financials/diplomas’managment

Student transportation tab is not so user friendly.

Thank you for the kind words, we'll keep on working to make our system even better in the future.

I would describe our admission process as quite complicated and complex and it is also very important we make sure that the admission process follows the guidelines and regulations set by the authority of vocational school. It has not been easy to find a way to manage our admission process in the best and efficient way but Classter helped us customize a system to manage this. This year it will be the second time we use Classter for admission. We are also very happy with the contact person we have at Classter. He is always supportive and quick to respond.

I wish there was a little bit more flexibility when it comes to features and functions in the student application to support us nurture leads ( sign ups) to submitted application. Even if we are happy with how Classter helped us customize the application based on our needs and wishes ( Classter has been very accommodating and responsive ) the processes of implementing changes/ improvements sometimes feel a bit long and complicated. However we have all the data we need in order to complete admission and that is most essential for us. I also want to point out since we have only worked with Classter for 1,5 year we have not had the time to explore all options and this is something we are continuing discussing and developing as we go of course.

Hi Nina, Thanks for your review! I'm thrilled to hear that Classter admissions worked out for you. We take a lot of pride in our work, so thank you for taking the time to share how it's worked out for you. It means a ton to us. I also appreciate the feedback you have for us on nurturing leads. Our platform is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out at support@classter.com if you have any other comments!

I like that Classter has reliable data, I can count on Classter to give me clear and accurate information about our classes, students and finances.

I'm really enjoying Classter, I can't say there is something I like the least.

Hello Denise, We are grateful for your positive feedback! We are pleased to hear that Classter is meeting your expectations and we are committed to helping you reach your goals. We will continue to provide the best service possible. We value your input and thank you for sharing it with us. We wish you all the best! Would you have any ideas on how we can make your experience even better? If so, please send them to support@classter.com.

Once you have the correct configuration it is easy to manage. The way you have the information organized makes the admission and administration processes much easier.

The adaptation of the system to the business model of the University was a bit complicated, it seems to me that the system was initially created for schools and not for universities, so sometimes we felt it was a bit rigid and did not fit our business model.

Very adaptable to customer needs and requirement. All modules are very user friendly and ease to learn how to operate the systems after receiving the training

Training is conducted by an instructor after the development is complete. It is more advisable and recommended to have automated training manuals on all modules to allow user to learn and refer at any time as the needs might arise for self-training.

Hi Solly, We're glad to hear that you are pleased with Classter and it has been beneficial for your organization. We are committed to providing the highest level of service so that you can achieve success. We appreciate you taking the time to give us your feedback; it means a lot to us! Do you have any ideas on how we could enhance your experience? If so, please submit them at support@classter.com. Additionally, if you ever have questions or need assistance, don't hesitate to contact us; we're always available.

Classter covers all the features that any would think, application is stable and easy to use, and the development team continuously increase new features.

Support to implement is very poor. They do not give all the necessary information. After you pay, may be the team tell you about some features that was not included. Moodle integration is very limited, especially if you had implemented moodle yet.

Hi Jhonnatan, thank you so much for your feedback. Making a feature-rich app that covers user's needs in every type of educational organization is our top priority here at Classter. We're sorry to hear that the implementation process didn't run as smoothly as you expected, but our team is always available to discuss corrective actions and provide the necessary assistance regarding the requested integrations.

I like that there are many features and an excellent support team

I think that in some cases the ease of use could be better

Thank you for your feedback Charalampos. We strive to improve our product day-to-day to make experience for our end users as good as it can get. Thank you for using Classter.

there are many features and different ways to customize the product

set-up is quite lengthy and confusing. It took quite a bit longer than I had hoped to onboard

We're thrilled you like Classter. Hopefully our efforts in improving the system will even raise your satisfaction in the future.

Classter accommodates children from Infant age (8 months) to High School. > Cheapest! > 1 Program for all age groups > Customisable > Functional > Some initial training required > Great customer service > Report Cards > Invoicing > Attendance > Levels/Streams > Parent/Student Portal > Teacher Portal > Parents can view statements online > Online Enrolment > Parents meeting section > Student ID cards > Communication The list goes on and on!

Initially, as with every new software, takes some time to understand. However, it all pays off in the long run. Some training is recommended. Great customer service.

The quick setup and get go. You can have a fully functional software in a matter of weeks. Also, the support and friendliness of the implementation team was a great plus.

Maybe the report designer could be made a bit more user friendly. It works great so far, but for non-programmers or general users it can be a bit confusing to get reports going.

Dear Ivan, thank you for your kind words! We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible experience so you can be successful in your day-to-day challenges. Regarding the report designer, we are preparing more detailed how-to guides so that non-IT users will have more extensive resources to refer to. Do you have more suggestions for improving our product so you can make the most out of it? Share them at support@classter.com. Thanks for being such a great advocate for our product! P.S. If you ever need help, please don't hesitate to reach out; we're always here.

several features. more than you will ever need such as assignments, grades, duties, attendance, online candidates form , payments, bus management, books management and reservation, etc it has an embedded CRM app for sending group SMS and Emails Is easy to extract data and even to create your own custom made reports synchronized with office 365 and moodle. users amd groups are create through classter price...

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the software is relatively new so the are frequent improvements. if a user is both an admin, a parent and a teacher you need different accounts. when you first start the software you will have to wait a few seconds for the data to be loaded from the web. some things are not very obvious and unless you have a full training or you contact their help desk, you might miss it the first time. but as i said they have one of the best help desk supports i have seen so far.

Financial Module works fine. Academic Module is decent.

User Experience is bad & Application almost useless. We had to do debugging numerous times, as things didn’t work properly.

Dear Demetrios, We apologize if your experience with Classter was not satisfactory, as mentioned in your review. Issues may arise when extensively customizing Classter for specific institution requirements, but they are always resolved at no cost to the customer. We take pride in working closely with our customers to offer relevant and useful functionality for all, as it is demonstrated from...

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There is a free option available for those who have basic needs, which is not available with any other student information systems I have found. The support is quick to answer questions and available when you need them with clear answers. If you go even further and pay for a subscription, it has a function for just about every need if you are willing to pay the increases.

The free version is very limited and shows a very basic interface that can sometimes be confusing or take a bit of time to get the hang of. I hope for a more user friendly interface with a paid/upgraded version, although with practice it is able to be used by everyone regardless of their tech skills.

The software works in a logical manner and is easy to comprehend. The more you sue it the easier it gets. It allows a lot of flexibility when it come to assessments and scheduling .

Some features need to be automated since in some cases, there are steps that are forgotten such as the updating of a synoptic mark on the grade book. while it is good to give multiple options some should be restricted such as creating an assessment from wither bulk assessment or from assessment scheduling especially since the scheduling section does not take into consideration the overall mark.

Hi James, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying using Classter. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us! Also, please do share your suggestions at info@classter.com for improving our platform. If you ever need help, please don't hesitate to reach out; we're always here.

Hosting and main setup is handled by the supplier, and the support is very responsive for the implementation used.

In some cases, the user interface needs some tweaking, as the software offers a little too much choice for the end user, which can cause the user to choose the wrong option in some cases. It would be ideal for the user interface to reduce the amount of choice to the user so that the user flows through the system are straightforward.

Dear Gerard, thank you so much for your valuable feedback! We're glad you're happy with Classter and that it's been helpful for MCAST administrative staff and end-users. We strive to provide the best possible experience so you can be successful in your day-to-day IT challenges. Regarding the too many options for the end-user that you mention, this is something that our product team will take seriously under consideration for future rounds of development. In general, this is something that can be easily configured for different types of users and educational organizations, that have different needs than the ones you currently have.

I like tha it is cloud based. You do not have to do any maintenance.

It has so many limitations it is impossible to customise to our needs.

Dear Konstantinos Thank you very much for the valuable feedback. It's alarming to learn that you have experienced confusion with the tool, please accept our sincere apologies for that. We believe that if you have sent a ticket to our Customer Support team, you would easily understand that you don't need to change academic periods to find a student. You can easily find any student from any period...

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Could based solution, user friendly, achieves our objectives of digitizing our end to end processes. Enables us to change the mind set of all stake holders through the use of technology. This change of mind set covers a learning, teaching, reporting, behavioral changes of staff, students and parents. This was achieved through Classter core modules and financial module. We liked Classter flexibility...

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We found the configuration of the financial module to be complex. Time tabling functionality can be improved. Use menus can be stream lined. For example, a particular action can be done through multiple menus. A better approach would be to have actions under one menu. For example, all reports can be in one place rather than under each tab

It helps do digitalize many administrative tasks, that up till the implementation of Classter were done on paper. Like this we have a better overview of information needed.

Sometimes it is difficult to implement new modules as there a quite a lot of settings to do and consider.

Hi Ruth, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're keen on recommending Classter to other buyers. It makes us incredibly happy to know that we were able to help you achieve your goals and digitalize your administrative processes. We'll continue working hard to provide you with an excellent experience. We're also in the process of embedding all the relevant documentation about settings in the app, in order to make it more accessible to end users. Please do share your suggestions at support@classter.com for improving our platform.

It adapts to our institutional needs, there are always ways to make better use of it and it is great that you keep improving Classter.

The interface and the design could be better. Too many steps and it is easy to miss something.

Hi Petra Thank you for your kind words! We are thrilled to have you as a customer and to see that Classter is meeting your needs. It fills us with joy to know we could help you reach your objectives. We will continue striving to give you a great experience. We really appreciate that you took the time to leave this review; it means a lot to us. Best wishes! If you have any ideas on how we can improve our platform, please feel free to share them at support@classter.com. Also, if there's anything else we can do for you, don't hesitate to ask; we're always here for you.

Marking configuration is amazing , rich reports , the system is highly configurable and can adapt multiple educational systems. Billing management.

Library management online features are limited. Transportation management : bus tracking using mobile app of driver or supervisor is missing

Ability to integrate with Microsoft 365 and Moodle. The range of functions.

It is necessary to devote a lot of time to learning the product. Customizing terminology is not easy to and the changes you make are not always global, which causes confusion. Too many steps to reveal lists especially users lists. I would prefer sorting commands. When buying any software that Is aimed at businesses that although in the same industry have different requirements broadly connected, the ability of the customer to customize is essential. I would liked to have seen a far better and clearer customization panel. I don’t like the customisation tools in Classter.

The product has so many areas it can manage for an all-round solution for student management. The customer service has been excellent - quick response in answering our many questions. It will be so helpful to have all the information we need to manage our students and our school in one place, and having that easily accessible to those who need it.

We have had some glitches with our configuration, but the team were quick to find a solution. There are a few non-critical things that Classter cannot do, but we have found good work arounds. The team is always looking for ways to improve and tailor the product to the client's needs.

Thank you for your kind words, Kate! We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible experience so you can be successful. Do you have more suggestions for improving our offering so you can make the most out of it? Share them at support@classter.com. We look forward to your feedback. P.S. If you ever need help, please don't hesitate to reach out; we're always here.

With this system, we have improved our management system. The thing I like the most was the admission process, the online payment, the student management, and many more...

The only thing I found useless was the Mobil App. It just doesn't support the entire functionality of the platform. It needs improvement.

Thank you for your positive feedback, Constant! We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible SIS system so you can provide the best UI to your students and educators. Regarding the mobile app, we are in the process of adding more features to provide a unified experience across all devices.