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Daily Connect vs Connect Childcare Comparison

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Overview

Category Leaders

A cloud-based child care center software to improve communication with parents and manage classrooms.

Connect Childcare is an all-in-one, secure nursery management system for childcare providers in the UK. The software is easy...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

8.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

50

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

227

5

4

3

2

1

176

46

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

19

5

4

3

2

1

15

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It’s super fast and effective for daycare owners to provide updates to families. It’s amazing as parents don’t need to pay to access the information, and it’s a very low monthly fee for providers.
I LOVE this app I use it daily and recommend it to all of my friends with kids. Its easy to use and has a great interface.
Ease of use and customer service are big plusses with this app. It's very user friendly, and constantly being made better - adding new great features.

Pros

Great customer service, if you have a problem, great support team always have the answers and very helpful.
Easy to use for invoicing and billing. Grants are easy to use and helpful to break down how funding has been applied to each childs account.
A fantastic bit of software which I wouldn't hesitate to recommend.

Cons

Parents sometimes struggle with finding the code to join Daily connect. However, I often think it is due to email going to spam.
Occasionally, we have trouble getting items to sync, or have to close the program to access a differnt program.
I suggest it all the time to colleagues, and have no plans to ever switch for my own program.

Cons

From a parents perspective we cannot see how they see the app and upload images too. Also sometimes it gets stuck and takes time to redo.
It is not the cheapest, but you get what you pay for. The software team are there to answer and question you might have and can log in and sort it for you if your struggling.
And information is easily lost if it doesn’t save so you have to start again.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features30
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Communications Management
  • Credit Card Processing
  • Customer Accounts
  • Daily Reports
  • Data Security
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Immunization & Allergy Tracking
  • Meal/Nutrition Management
  • Member Database
  • Milestone Tracking
  • Multi-Location
  • Parent Portal
  • Payment Processing
  • Real-Time Monitoring
  • Real-Time Reporting
  • Records Management
  • Registration Management
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Check-In/Check-Out
  • Wait List Management
  • Total features16
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Communications Management
  • Credit Card Processing
  • Customer Accounts
  • Daily Reports
  • Data Security
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Immunization & Allergy Tracking
  • Meal/Nutrition Management
  • Member Database
  • Milestone Tracking
  • Multi-Location
  • Parent Portal
  • Payment Processing
  • Real-Time Monitoring
  • Real-Time Reporting
  • Records Management
  • Registration Management
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Check-In/Check-Out
  • Wait List Management

Integrations

  • Total integrationsN/A
  • CANVAS
  • Degreed
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Teams
  • Moodle
  • PayPal
  • Slack
  • Stripe
  • WordPress
  • Zapier
  • Zoom Workplace
  • authorize.net
  • Total integrationsN/A
  • CANVAS
  • Degreed
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Teams
  • Moodle
  • PayPal
  • Slack
  • Stripe
  • WordPress
  • Zapier
  • Zoom Workplace
  • authorize.net

User reviews that mention these apps

AvatarImg
AvatarImg

Erika E.

Education Management, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Daily Connect logo

Daily Connect

Provider review

Reviewed 6 years ago

I've been a childcare provider for over 4 years, daily connect is my favorite form of parent communication and the features cannot be beat from any other communication application in the childcare setting. Parents love it!

Pros

The software is very easy to use and navigate, it is very visual and I can quickly enter updates for families.

Cons

Some glitches that do not seem to get fixed with frequent updates

CB
AvatarImg

Cathy B.

Individual & Family Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Great product

Reviewed 6 years ago

Allows great current info to my parents. Allows my parents to feel connected with their child's care.

Pros

Very easy to set up with my childcare parents.

Cons

The new update limits the number of entries that can be put in

LB
AvatarImg

Leah B.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Daily Connect logo

Daily Connect

The Right Solution for our Childcare Centers

Reviewed 5 years ago

We searched several app options for our chain of 14 childcare centers and Daily Connect was the best solution from functionality to cost to customer service. We have been with them around 2 years and very happy.

Pros

Easy to use for providers and parents. Ability to share info & pictures.

Cons

The set-up process, but I am sure the same is required with other apps.

DC
AvatarImg

Dreama C.

Individual & Family Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Affordable and Easy to Use

Reviewed 2 years ago

I am happy with it so far.

Pros

I have tried other childcare software and Daily Connect has so far been the one I am happiest with. It is very easy to use and I like that you are charged per child and not a flat rate. This makes it fair for smaller daycares. Customer service is quick when you have a question and very helpful.

Cons

Well, when I remove a child they don't seem to be fully removed. They remain in the archived section. I'm not sure what the need for this is.

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Tia H.

Primary/Secondary Education, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Daily Connect logo

Daily Connect

Daily Connect

Reviewed 5 years ago
Pros

This app provides a real-time, paperless means of sharing information between families and childcare providers. This app might be best for a family/nanny situation.

Cons

Unfortunately, this app has a clunky interface, especially compared to it's counterparts. It also lacks a calendar, and the ability to attach videos.

LC
AvatarImg

Lauren C.

Education Management, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Daily Connect logo

Daily Connect

Daily connect is helpful

Reviewed 2 years ago
Pros

Daily connect helped our daycare center at TCC connect with families

Cons

Integration was difficult. Going from one product to the other

PR
AvatarImg

Peg R.

Consumer Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Great app for tracking childcare kids

Reviewed 5 years ago

This had been a have benefit to my childcare business. The parents love knowing what their Littles are up to in real time. It makes drop off and pick up take very little time because everything is in the app.

Pros

Ease of use and customer service are big plusses with this app. It's very user friendly, and constantly being made better - adding new great features! My questions have always been answered in a very timely manner.

Cons

Can't think of anything. The cost is very affordable.

JP
AvatarImg

Jean P.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Winner

Reviewed 6 years ago
Pros

Lets me stay connected to my grandchildren everyday!

Cons

I have not found any problems with Daily Connect.

LW
AvatarImg

Lara W.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Great for the price!

Reviewed 5 years ago

We are very happy with Daily Connect!

Pros

I like that all of my centers can use this. I don't feel that we are overcharged and the price for families to get the app is reasonable.

Cons

In our center we have teachers who are also parents. I wish there was a way (maybe there is and we just didn't know) to make it easier to change between staff logins and parent ones for those individuals.

LE
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Luna E.

Individual & Family Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Daily Connect logo

Daily Connect

A Useful Tool in Early Childhood Education

Reviewed 2 years ago
Pros

I appreciate that Daily Connect is straightforward to use. It's easy to create entries regarding children's daily activities to share with parents/guardians.

Cons

I haven't come across any issues with Daily Connect.

CR
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Cynthia R.

Hospital & Health Care, 501-1,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Daycare program system

Reviewed 6 years ago
Pros

Being able to see what was happening in my child's daycare classroom

Cons

There was nothing that I disliked about daily connect.

KB
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Kaley B.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Daily Connect logo

Daily Connect

Daily Connect is a good app

Reviewed 3 years ago

No issues with Daily Connect, just would like more features as other apps have improved over the years and Daily Connect is behind on these.

Pros

Love being able to add photos and start timers for naps. Daily Connect is nice for daily reports and showing the overall snapshot of the child's day.

Cons

This app is good but can use some sprucing up! Would love to see the app keep up more with technology and be able to go directly to the parents as we add activities. Other apps allow for open communication through the app and with DailyConnect you have to email the parent and hope they see it or find another app to communicate through.

Vendor response

Many thanks for the review. Parents can download the Daily Connect app to view in real-time the information you are saving. This is automatic. You do not have to email parents to communicate, this is what the app is for. Maybe the email address of parents are not set up in your case? Please contact support@dailyconnect.com for help troubleshooting this issue. Thanks

SP
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Sarah P.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

CDA using Daily Connect

Reviewed 6 years ago

Overall experience with Daily Connect is very positive!

Pros

The parents at our center love the app! They like that they can communicate to the teachers and the teachers can communicate to them. Posting photos is another plus for the parents especially when their child just starts, it's nice for them to see how well they are doing! When I used to work in the classroom, it was nice to be able to just log stuff on the classroom iPad then writing everything on sheets. Using Daily Connect makes the teacher's lives easier!

Cons

The only con would be going to Daily Connect on a normal computer (to your website). The website is very slow and takes awhile to load things. It's still helpful using Daily Connect website for me as the Assistant Director, I just wish it was a little faster!

MM
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Melody M.

Education Management, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

A great find for Childcare Homes

Reviewed 2 years ago

Overall, I've been very happy with Daily Connect!

Pros

I love keeping track of attendance, meals, medicine, etc. Very easy to use and the patterns love it!

Cons

I liked it best when I didn't have to pay monthly, but it is worth paying for.

CB
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Cyndy B.

Education Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Love Daily Connect!!!

Reviewed 5 years ago

I am very pleased with Daily Connect. The use of Daily Connect has resolved communication problems that we were experiencing with parents. Parents now feel fully informed about their child's daily interactions. Daily Connect also helps me, as a director, to see how the children are doing without having to be physically in the room. I am very happy with Daily Connect and will continue to use the service.

Pros

The ease of recording children's daily actions throughout the day. The communication between parents. Parent accessibility. Administrative access to the app and site Cost of the subscription

Cons

Syncing with all devices at times. Putting on and taking off items on home page

LC
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Linda C.

Education Management, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Daily Review

Reviewed 2 years ago

I have had a great experience overall using daily connect.

Pros

I liked that it was easy to connect with families and easy to type in data. Great way to track activities and utilize software in a quick manner. Introducing families to daily connect as well.

Cons

Sometimes it would freeze and not compute data.

CC
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Candice C.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

LOVE IT

Reviewed 5 years ago

I absolutely love Daily Connect. It makes my life much easier!

Pros

I love that my clients can now sign in and out electronically. I also love that the parents get a live feed of their child's day as well as receive an emailed summary.

Cons

That the sign in/out time can be modified after signing in.

AL
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Amanda L.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Great App

Reviewed 6 years ago

I love using Daily Connect! Wonderful app to keep parents connected.

Pros

I like using it as a daycare provider. Parents love it and being connected to their children during the day! I love how you can take pictures then parents can save them on their smartphone.

Cons

Sometimes the connection can be a little slow.

SH
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Sherissa H.

Design, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Daily connect life saver!

Reviewed a year ago

Overall, I would recommend daily connect. It is a very good program.

Pros

The software is very easy to use and very convenient for keeping track of daily reports.

Cons

A little expensive, but well worth the cost this is a great program.

CS
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Christina S.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

My fav app

Reviewed 2 years ago
Pros

like that you can put what child needs more of like that you can post photos

Cons

Wish you could post videos Wish that it could connect with center for billing parents

Vendor response

Thanks for the review. Videos is available, and parent billing is also available depending on your location. Please contact support@dailyconnect.com for more info.

CC
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Cami C.

Education Management, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Daily Connect logo

Daily Connect

Good Program for Early Care Setting

Reviewed 2 years ago
Pros

Easy to use, and helps connect home and school

Cons

Some feature are not great, and some recent updates have made certain features more difficult to use.

AG
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Allie G.

Education Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Daily Connect logo

Daily Connect

Good product

Reviewed 2 years ago
Pros

It is a very useful product. We are able to use it to communicate with our parents.

Cons

Being able to connect it with a phone number to text like remind would be nice.

MM
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Meryl M.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Great app!

Reviewed 6 years ago

I have been using this app for almost 6 years and it’s so great to keep everyone on the same page. I’ve used it in a daycare and as a nanny. I’ve used the desktop website version, the iPhone app, and the iPad app. I tell everyone I know in childcare about this app!

Pros

I love the different ways organize & view entries and being able to look back at whatever date you need to!

Cons

Sometimes the notifications are delayed coming through but I’m not sure if that’s the app or my network

BL
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Briana L.

Individual & Family Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily Connect logo

Daily Connect

Amazing app!

Reviewed 2 years ago

Absolutely love it, really helps me keep track of the kids each day and I love being able to share and communicate with parents.

Pros

Bring able to connect with parents and sharing about their child’s day.

Cons

Lately my app keeps glitching. I’ve tried updating and that helped for a little bit but back to glitching

Vendor response

Thanks for the review. Please contact support@dailyconnect.com so they can fix the glitches.

MP
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Marc P.

Medical Practice, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Daily Connect logo

Daily Connect

Easy to use a for anyone.

Reviewed 2 years ago

Overall, daily connect is a great app that caregivers will easily use and navigate in a daily basis.

Pros

Navigating through the app is not hard and logging in is easy.

Cons

You have to log out to change the classroom. It would be nice if there’s a section where you can change the classroom a lot easy.

LD
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Lou D.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Connect Childcare logo

Connect Childcare

5 Stars ⭐️⭐️⭐️⭐️⭐️

Reviewed 5 years ago

We have had a really good experience with connect. Any issues are resolved quickly. Business productivity is so much better.

Pros

The system made life at nursery a lot easier for us. The fee side of things is brilliant and we have so much more time on our hands.

Cons

We didnt like the fact that we couldn’t log children’s absence reasons on the tablet but after putting this forward to the team this came as part of the last update so happy days.

Vendor response

Thanks Lou for such a lovely review. I'm glad we were able to update the system to better suit your needs at Kinder Haven, we'd love to hear about anymore improvements that you and your team would benefit from.

MP
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Michelle P.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Connect Childcare logo

Connect Childcare

When it works it works

Reviewed 5 years ago

Good, many times we have had support, made changes to the software to make it fit our business

Pros

Parent links, shared learning. Instant messaging. Data all in one place.

Cons

Back ground workings to connect some simple actions are complicated to solve and have many steps. Invoicing and payments don’t always get deducted from bill amount.

TH
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Tom H.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Connect Childcare logo

Connect Childcare

Excellent Nursery Managemetn Software

Reviewed 5 years ago

A fantastic bit of software which I wouldn't hesitate to recommend.

Pros

The invoicing feature saves time allowing 200+ people to be invoiced in minutes before we used to issue paper invoices which would have to be printed, given out etc.

Cons

All the data entry which has to be done at the start, however, with everything on a paper-based system before I appreciate Connect Childcare isn't responsible for this!

Vendor response

Thanks for your review Tom. It's great to hear our systems making such a difference to your processes. We completely understand that the data entry process can take some time, but hopefully you've gained that time back (and more) once everything is in the system. Thank you again for your recommendation.

sb
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stephen b.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Connect Childcare logo

Connect Childcare

Excellent Functionality

Reviewed 8 years ago

I think that the page needs to be changed, as Connect now does most of the points that you are basing the review on, such as parent portal, staff management and also observations, all integrated into one database.

Pros

No pros were added to this review

Cons

No cons were added to this review

LD
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Liz D.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Connect Childcare logo

Connect Childcare

Highly Recommend

Reviewed 5 years ago

Great customer service, if you have a problem, great support team always have the answers and very helpful.

Pros

Connect Childcare is a great system, does just about everything we need it to do for full childcare management, invoicing, registers, staff rotas, etc. Excellent for parent partnership with Parentzone and for staff to record observations and assessments in Iconnect

Cons

Nothing springs to mind, great software, love it :)

Vendor response

Thank you for leaving us such a glowing review! Its a pleasure to work with you and I hope we can continue to impress you with our Customer Service and future product updates.

EC
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Ewan C.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Connect Childcare logo

Connect Childcare

Everything you need in one package

Reviewed 5 years ago
Pros

Connect software does all the management tasks that we need to run our business all in one programme. Parents love the ParentZone and we like the ability to easily run various reports to help that our management team operate efficiently.

Cons

As we were one of he first companies to use the software we have been a few teething problems as the software has evolved however they do get resolved

Vendor response

Thanks Ewan, we always appreciate your feedback. I'm glad that your teething problems were sorted out and am really happy to hear that Connect makes managing your nurseries much easier.

HW
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Heidi W.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Connect Childcare logo

Connect Childcare

Brook Farm Children's Nursery

Reviewed a year ago

As an early years setting we are so happy that we have transitioned to Connect. The team are very professional, very friendly and knowledgeable. They are always on hand to help with any issues that we may have. The reports produced are amazing and are extremely efficient. Iconnect has made tracking children's learning and development so much easier for our team and the parents LOVE the app.

Pros

Reporting system is outstanding and very efficient. Parent communication app

Cons

I think face-to-face training upon the implementation stage would be very helpful.

Vendor response

Thank you for your feedback Heidi. We're so glad to hear you're pleased with the service you receive at Brook Farm Children's Nursery. We are thrilled to hear that iConnect has simplified your processes and that parents are loving the ParentZone app. Thank you for your feedback regarding your implementation, this will help us to improve our services further.

AM
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Angela M.

Education Management, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Connect Childcare

What I like about Connect

Reviewed 5 years ago

Using Connect has helped us to reduce our debt as it gives you much more control and the information is straight at hand. It has improved communication with parents/customers and as the system is easy to use for observations and assessments, it means that my staff have more time to spend with the children rather than doing paperwork. The support is fantastic as any issues are addressed immediately. Also customers pay via an app so makes it easier for customers to pay. All staff training, contracts and information is in one place.

Pros

That I could manage staff, parents, billing, etc all from one computer

Cons

Inputting all the information initially was time consuming . Also advice when setting up the system would have been appreciated as some things are difficult to change once the system has been set up.

Vendor response

Thanks for your amazing review Angela. We'll take your comments about set up on board as we're always working to improve our services. I am so happy to hear that your staff and parents still love the system.

BW
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Bill W.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Connect Childcare

We could not manage without it!

Reviewed 5 years ago

The service we receive is second to none - they follow up on every cal to ensure that any issues have been dealt with we have reduced our staffing costs due to their staff ratio module and are able to move staff to other settings to fill any gaps. The utilisation of staff accross 3 setting has greatly reduced the wage bill.

Pros

The fact that I can work from anywhere and manage all three nursery's from any where in the country. It is once you have had the training easy to use, does all our staff ratios, grant allocation and invoicing. The parentzone zone and I connect is easy for the practitioner to use, with parent partnership and two way communication playing a major part in our day to day activities. The management reports and widgits provide clear concise information. We have looked at other systems and nothing comes close.

Cons

The price! - it is not the cheapest, but you get what you pay for. The software team are there to answer and question you might have and can log in and sort it for you if your struggling. There is always going to be cheaper options but its like buying a cheap car and a Rolls oyce the money you save in time far out ways the cost

Vendor response

Thank you for taking the time to leave such a great review Bill. We love having you and Julie as customers and hope we can continue to impress you with our software and support service.