DiscoverLink Reviews

DiscoverLink

Library and learning management solutions for restaurants

4.67/5 (27 reviews)

Jessicah Pounds

User Friendly, Adaptable, Support out of this world, Everything a restaurant brand needs

Used daily for 2+ years
Reviewed 2018-01-09
Review Source: Capterra

What I like most is the simplicity for the end users. From the management team having to assign a new profile, assign content, review history or make a transfer to our hourly employees logging in and completing the content, the process is simple to understand and to teach. Next would be the content library. It is not always possible to bring in an instructional designer to build content from scratch or budget to have content built from a third party and with this software, there is no immediate need. You can dive right in and provide your teams, all levels, learning and development content immediately. This takes out the "O.K. I have purchased the software, now let's start building content to get the buy in from our operators and/or Franchisees". Next would be the functionality to make things your own for your Brand. From how you design checklists, quizzes, tests to how you assign permissions within levels of hierarchy to give the management teams and owners the accountability over their restaurants dashboard and assignments. There is so much more I want to brag about with Discover Link but they only give me so many words within this review and I have to be sure to let you know about the support team. It is like no other I have dealt with in my 25+ years in restaurants. They are caring, helpful, bring suggestions and ideas to the table as well as make you feel like a part of the family vs. being a client. I am so appreciative of each and everyone on the team!

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DiscoverLink

Library and learning management solutions for restaurants

Braxton Luzier

If it was not for this product our company would be less efficient! Used Daily!

Used daily for 2+ years
Reviewed 2018-01-08
Review Source: Capterra

From an organization standpoint- Employee engagement, Employee retention, increased value of Sales. Number, increased amount of knowledge learned. Tracking results through this software is also a huge benefit as it is very easy to do!

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DiscoverLink

Library and learning management solutions for restaurants

Jason Lechner

Great technology; easy to use and manage campus; customer service team is AMAZING at problem-solving

Used daily for 2+ years
Reviewed 2017-08-29
Review Source: Capterra

Training consistency. Quick updates to items that are time-sensitive to the field. Tracking of completion for compliance purposes and testing. Snapshot reporting (vs. "need to be in the location to see completion")

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DiscoverLink

Library and learning management solutions for restaurants

Neal Schenker

Discoverlink is a great LMS with a number of courses available and an easy to use interface.

Used daily for 2+ years
Reviewed 2018-01-12
Review Source: Capterra

Overall the platform is really simple to use for administrators and end users. Discoverlink also has a number of service and compliance courses that will let you get off the ground quickly. Everyone on the Discoverlink team is also really easy to work with and very responsive.

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DiscoverLink

Library and learning management solutions for restaurants

Melanie Johnson, FMP

I have been impressed from the start with my experience using Discoverlink.

Used daily for 1-2 years
Reviewed 2017-12-28
Review Source: Capterra

I have achieved more consistency in training and better trackability of training completion. This allows me to report on training and see trends across the Company that correlate training to performance. Because the LMS is fairly new, I sometimes come across functionality that is "in development". The Discoverlink Team is very open about what can and can't be done. though, and are actively working to improve the product with client suggestions. I don't know as though these comments would be any different with other companies as the industry is constantly changing, however.

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DiscoverLink

Library and learning management solutions for restaurants

Chad Chmielowicz

A great product and an experienced and friendly support staff

Used daily for 2+ years
Reviewed 2017-09-01
Review Source: Capterra

It gives us visibility into the status of the training of every person in our organization. It gives our operators the ability to direct training from anywhere. We have complex partial rollout schedules for new products and procedures that are hard to accomplish.

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DiscoverLink

Library and learning management solutions for restaurants

Nate Breen

Easy to use for our managers and team members.

Used daily for 2+ years
Reviewed 2017-08-29
Review Source: Capterra

Simplicity of the website. I can easily assign courses to my users, and they immediately know what their requirements are.

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DiscoverLink

Library and learning management solutions for restaurants

Dave Burrington

Extremely easy to use and intuitive. Discoverlink is simple, yet powerful.

Used monthly for 1-2 years
Reviewed 2018-01-02
Review Source: Capterra

The support infrastructure that Discoverlink offers is second to none. There are multiple layers of support individuals that make the implementation easy. The software is very simple but powerful. What you think it should be able to do, it does and you don't have to think hard about it. It is set up logically and makes creation of programs very easy. If you have any familiarity with flash based builders, this will be a breeze. The cost is also extremely affordable, especially considering the support that comes with the program. Discoverlink is also continually evolving and seeks input from its users so that they can be responsive to the client wants and needs

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DiscoverLink

Library and learning management solutions for restaurants

Mike Freeman

Very easy to use, incredible support, and the user interface is great!

Used daily for 2+ years
Reviewed 2017-08-30
Review Source: Capterra

learners are better equipped in a shorter time frame.

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DiscoverLink

Library and learning management solutions for restaurants

Jeremy Heersink

We've been using DiscoverLink for a few years now, and it just works. It does what you want it to.

Used daily for 2+ years
Reviewed 2017-08-29
Review Source: Capterra

Able to easily track learning for our thousands of team members across multiple states.

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DiscoverLink

Library and learning management solutions for restaurants

Alex Rener

The system functions well as an electronic database to track completions and compliance.

Used weekly for 2+ years
Reviewed 2017-12-07
Review Source: Capterra

Tracking completion of important docs, assignments, curriculums, etc.

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DiscoverLink

Library and learning management solutions for restaurants

Lauren McCombs

Discoverlink makes uploading courses a breeze and customer service is the best I've ever worked with

Used weekly for 2+ years
Reviewed 2018-01-02
Review Source: Capterra

The functionality and ease of use is what sold us on this LMS. It's incredibly user friendly for our hourly employees to complete courses, tests and checklists efficiently,

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DiscoverLink

Library and learning management solutions for restaurants

Anonymous

Excellent Customer Service and Easy to Use

Used daily for less than 6 months
Reviewed 2018-01-08
Review Source: Capterra

We are thrilled to be able to offer consistent training in all of our 75+ locations!

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DiscoverLink

Library and learning management solutions for restaurants

Molly McCartney

Product is okay

Used daily for 2+ years
Reviewed 2017-08-30
Review Source: Capterra

Our customer support is amazing. The support staff is the best asset you have to support questions and help trouble shoot issues. We have appreciated his contribution to our efforts.

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DiscoverLink

Library and learning management solutions for restaurants

Anonymous

DiscoverLink Talent meets all of my needs and those of my learners.

Used daily for 1-2 years
Reviewed 2017-12-29
Review Source: Capterra

DiscoverLink Talent is a great program to use and is easy on the budget. This program works well on tablets and phones but will work even better when the new app is fully functional.

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DiscoverLink

Library and learning management solutions for restaurants

Sandy Smith

DiscoverLink is a great tool for our Restaurant!

Used weekly for 6-12 months
Reviewed 2019-01-11
Review Source: Capterra

DiscoverLink is user friendly and the Compliance Courses are Restaurant based. Which is so nice for our industry. The ease for employees to take the course is great. And the customer support is always on top of things if we need them.

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DiscoverLink

Library and learning management solutions for restaurants

Gerald Green

Absolutely the BEST Learning Management System Host in the industry!

Used daily for 6-12 months
Reviewed 2017-12-28
Review Source: Capterra

Providing a real-time view into the training status completion, from either a summary to a detailed report, discoverlink provides it for any leader from anywhere in the world. For the employee, its incredibly simple to understand what is required for completion of the learning program.

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DiscoverLink

Library and learning management solutions for restaurants

Anonymous

The software works well, and the customer service is a point of differentiation.

Used weekly for 6-12 months
Reviewed 2018-01-08
Review Source: Capterra

Intuitive to use, and has appropriate flexibility to accommodate the needs of our franchise community. The responsiveness and support for questions and ideation is outstanding.

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DiscoverLink

Library and learning management solutions for restaurants

Stephanie Pyles

Our training has become more consistent and our employees more knowledgable

Used daily for 6-12 months
Reviewed 2017-09-01
Review Source: Capterra

Consistency within our company is the biggest benefit of using Discoverlink. We are able to hold our employees more accountable to our compliance policies as well as our different skill positions.

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DiscoverLink

Library and learning management solutions for restaurants

Neil Johnson

DiscoverLink is the best LMS I have ever used.

Used other for 2+ years
Reviewed 2017-09-01
Review Source: Capterra

I most enjoy their library of available training modules. This has allowed me to rollout a program instantly while I integrate more brand specific training as it is created.

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DiscoverLink

Library and learning management solutions for restaurants

Jessica Gibson-Conlon

Program is simple, useful, but prone to user issues.

Used daily for 1-2 years
Reviewed 2017-09-01
Review Source: Capterra

The content: hands-on activities are well-targeted and effective. The new feature that allows supervisors to sign off remotely is much appreciated.

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DiscoverLink

Library and learning management solutions for restaurants

Patrick Yearout

We love DiscoverLink. They have a very caring staff and work hard to make sure our needs are met.

Used weekly for 1-2 years
Reviewed 2017-09-04
Review Source: Capterra

Great learning with easy facilitation.

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DiscoverLink

Library and learning management solutions for restaurants

LINDA JARA

A pleasure to work with, Easy to Use, Facilitates Training and makes it more efficient!

Used weekly for 1-2 years
Reviewed 2018-01-10
Review Source: Capterra

The ease of use and ability to update and create content quickly. As well as the ability to manage the training program per location.

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DiscoverLink

Library and learning management solutions for restaurants

Felicia White

I am excited to get this into all of our restaurants!

Used daily for less than 6 months
Reviewed 2017-08-29
Review Source: Capterra

I like the flexibility and ease of use. The system is also mobile friendly which is a plus in the busy restaurant environment.

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DiscoverLink

Library and learning management solutions for restaurants

Christine Andrews

Best LMS

Used monthly for 6-12 months
Reviewed 2018-01-08
Review Source: Capterra

We are a relatively new client, but love this product. Implementation was a smooth process and we were on target with milestones. Very easy to use for our staff and administrators. Support staff is amazing and ready to help with any question/issue.

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DiscoverLink

Library and learning management solutions for restaurants