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eLecta Live vs CallRail Comparison

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Overview

Electa Live helps organizations plan, launch and manage online learning programs using virtual classrooms. The platform enables...

Category Leaders

An analytics platform designed for those who rely on quality calls and inbound leads to measure success.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

29.90

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

45

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

103

30

6

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Not enoughreviews yet

Pros

It is excellent for capturing calls related to the specific campaign so we can evaluate its effectiveness and quality of leads it sent our way.

AR

Anonymous Reviewer

I hope they upgrade and it turns out to be amazing. I'm willing to give them a chance to prove themselves.

Trezelle M.

The UI is very nice, the tracking seems to do a very good job and is accurate. I love the ability to record calls and add numbers at will.

Steve G.

Cons

Not enoughreviews yet

Cons

They are unethical, they added a charge to my account without me opining in for that additional service. They refuse to issue a refund for that.

Saeed K.

I really can not say we have ever had any problems with this software. The biggest con is we do not use it enough for whatever reason.

BJ

Bruce J.

The lack of assistance in completing tasks after the initial set up of the first project.

RC

Renee C.

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Assessment Management
  • Attendance Tracking
  • Automatic Call Distribution
  • Blended Learning
  • Breakout Rooms
  • Built-in LMS
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Chat/Messaging
  • Class Scheduling
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Content Library
  • Content Management
  • Conversion Tracking
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Event Triggered Actions
  • File Sharing
  • File Transfer
  • For Classroom
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Interactive Content
  • Interactive Whiteboard
  • Keyword Tracking
  • LMS Integration (LTI)
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Learning Management
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Performance Metrics
  • Polls/Voting
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Screen Sharing
  • Self-Learning
  • Session Recording
  • Source Tracking
  • Student Management
  • Student Portal
  • Support Audio/Images/Video
  • Synchronous Learning
  • Tagging
  • Tests/Assessments
  • Third Party Integrations
  • Virtual Classroom
  • Voice Mail
  • Web Forms
  • Whiteboard
  • Workflow Management
  • Total features62
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Archiving & Retention
  • Assessment Management
  • Attendance Tracking
  • Automatic Call Distribution
  • Blended Learning
  • Breakout Rooms
  • Built-in LMS
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Chat/Messaging
  • Class Scheduling
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Content Library
  • Content Management
  • Conversion Tracking
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Event Triggered Actions
  • File Sharing
  • File Transfer
  • For Classroom
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Interactive Content
  • Interactive Whiteboard
  • Keyword Tracking
  • LMS Integration (LTI)
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Learning Management
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Performance Metrics
  • Polls/Voting
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Screen Sharing
  • Self-Learning
  • Session Recording
  • Source Tracking
  • Student Management
  • Student Portal
  • Support Audio/Images/Video
  • Synchronous Learning
  • Tagging
  • Tests/Assessments
  • Third Party Integrations
  • Virtual Classroom
  • Voice Mail
  • Web Forms
  • Whiteboard
  • Workflow Management

Integrations

  • Total integrations1
  • Authorize.net
  • Canvas LMS
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Microsoft Teams
  • Moodle
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Schoology
  • Stripe
  • Zapier
  • Zoom
  • Total integrations60
  • Authorize.net
  • Canvas LMS
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Microsoft Teams
  • Moodle
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Schoology
  • Stripe
  • Zapier
  • Zoom