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Ellucian Logo

Suite of operations tools for higher education

(1)

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Ellucian Reviews - Page 3

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84 reviews

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Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Ellucian builds products then takes away support

Reviewed 6 years ago

Terrible. Would not recommend for free, let alone the price we pay.

Pros

We use Banner part of Ellucian. It is effective to get large amounts of information into the system. It is effective is being our online filing cabinet.

Cons

The program is very difficult to use, to navigate through. It is impossible to use on mobile, literally impossible.

JK
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Jenny K.

Higher Education, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Use HR module on daily basis

Reviewed 7 years ago
Pros

the support for Ellucian is awesome. It took a while to learn how to use Colleague but once I learned my area, it was very useful.

Cons

it's not intuitive. I wish there was a training that new employees could go to in their area to learn about the Colleague product to help understand how the change I make affects others.

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Verified reviewer

Higher Education, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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University Integration

Reviewed 6 years ago

The integration and partnership of Ellucian and Chrome River has been much needed.

Pros

Ellucian continues to find new ways to assist the universities with the many needs of the ever increasing technology needs.

Cons

Not always do you get the best "training" support, but they will always find a solution.

CC
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Cyrus C.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Higher Ed and Ellucian

Reviewed 8 years ago

As for an ERP it works they continually develop products that do well but then should have been tested or better yet more thought should have been thought through before deploying to customers.

Pros

offers multiple products gives great support

Cons

Cost: is more costly than some of its competitors Deployment of newer products to end users could be smoother

LJ
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Lauren J.

Fund-Raising, 5,001-10,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Overall good CRM for non-profit/fundraising

Reviewed 2 years ago
Pros

Online platform available - the ability to store a lot of information in many different ways, and report customization.

Cons

A little clunky in how many clicks it takes to find the information you are looking for.

JH
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Jeneshia H.

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Colleague by Ellucian (Student)

Reviewed 6 years ago
Pros

As a Colleague Support and User, the number one thing I loke about this particular software was the ease of use. It flowed easy for both users and students.

Cons

As an Admin using this software, I found that the update process was very complex and time-consuming.

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Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It does what it's supposed to

Reviewed 5 years ago
Pros

Ellucian allows us to build a functional interface for students and faculty alike.

Cons

It breaks. A lot. Can't tell you how many times I've been doing something fairly simple and suddenly Ellucian stops working or says a page can't be displayed.

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Caroline S.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ellucian review

Reviewed 5 years ago
Pros

It’s fairly easy to use but you do need some training on learning all the acronyms they use.

Cons

Every time they do an update to the product it seems to disrupt the flow of our production because every one is so thrown off the changes.

ST
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Sarah T.

Higher Education, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ellucian

Reviewed 5 years ago
Pros

I like that you can see a lot of different types of information and don't necessarily need additional software to get the job done.

Cons

It can be difficult to navigate through the different windows until you are really well versed.

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Verified reviewer

Internet, 501-1,000 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Improves education experience

Reviewed 6 years ago
Pros

I like how it allows users to view academic information easily. For higher education this software is greatly beneficial.

Cons

I do not like how there are times where the software is glitchy or will sign out if inactive for too long.

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Trisha M.

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great software!!! Easy to use and always updating?

Reviewed 7 years ago
Pros

Lots of stuff! Love the new self service!! The innovation of Ellucian is amazing!!! They are helpful !!

Cons

Sometimes the cost are high for new products and innovations, but I understand they allot of work is done on their behalf.

LE
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Leland E.

Higher Education, 201-500 employees

Used weekly for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Poorly structured. Poorly maintained. Poor.

Reviewed a year ago
Pros

None. Its a sloggy product, designed with no consideration to the user.

Cons

No redeeming qualities. Repeated crashes during most critical time in student advisement and registration.Undermines the ability of our institution to function professionally.

MR
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Mayra R.

Education Management, 5,001-10,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Program, has everything I need to get my job done.

Reviewed 7 years ago

Ability to store a lot of information

Pros

I like the search capability and ease to look up any entity. I also like the ability to have all the information on an entity in one place.

Cons

Sometimes there is a lot of duplicate information, I wish there was a way to minimize that or to catch it before some information gets entered twice.

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Larry B.

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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It gets the job done

Reviewed 6 years ago
Pros

Fully operational ERP, many different tools and options

Cons

The company itself is the worst. Their customer service is abysmal.

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Verified reviewer

Education Management, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Ellucian

Reviewed 4 years ago
Pros

My workplace uses Ellucian's Banner 9 for a Learning Management System. It's great to use codes to view different records.

Cons

Elluican's Banner 9 feels like it wasn't created with input from working professionals who actually use Banner 9. The navigation is clunky and slow. The interface isn't intuitive. I would never recommend this service to my worst enemy. Don't walk away from Ellucian, RUN!

RT
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Rik T.

Higher Education, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Ellucian Colleague

Reviewed 6 years ago

All Student Information and tracking, payments, HR, etc.

Pros

It did pull several systems together under one umbrella

Cons

Every time I turn around, they want more resources over and above the original specs

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Verified reviewer

Education Management, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great suite, odd language

Reviewed 2 years ago
Pros

Great suite for information storage and processing.

Cons

Odd language for how to navigate. Too difficult for novice users.

BF
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Brian F.

Education Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Banner SIS through Ellucian is a solid piece of software

Reviewed 6 years ago

A place to store student data for access across campus.

Pros

Banner allows us to store all of our student information in a campus-wide database in an easy to access system.

Cons

The Banner interface by Ellucian SIS is difficult to navigate and complicated to edit. The interface is not the easiest to use and is a big detriment with this software.

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Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Started out as a great idea, but functionality is horrible.

Reviewed 6 years ago
Pros

Visually appealing and the user interface is easy to use and navigate through tabs. A nice face lift from the older interface.

Cons

The program is so slow. When you're trying to do multiple processes a day, the waiting adds up. Sometimes I will wait a whole minute to wait for a process to execute, very frustrating.

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Verified reviewer

Higher Education, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for students

Reviewed 5 years ago

Ellucian powers institutions with technology and services to help students like me to achieve these goals.

Pros

This software is one of the most useful software that I have gone though. It helps me a lot in finding scholarship oppartunities.

Cons

I did not find many cons on this software but if I want to say one this is quite expensive not user-friendly.

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Verified reviewer

Higher Education, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Ellucian in higher ed

Reviewed 4 years ago

I love the product & love using it but wish there was more consistency in if it will work or not.

Pros

It is awesome to use for allowing students to track degree progress. It is simple for them to log on & see what is still needed.

Cons

There are a lot of bugs with this program. There is a high chance it is not working when you log on to use it.

SJ
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Syrine J.

Higher Education, 5,001-10,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Higher Education Tool

Reviewed 6 years ago
Pros

I liked the fact that it could house both student and faculty information at the same time. In addition, it allowed you to input information for instructors and move them around if necessary. We used the Banner by Ellucian software and it was useful for our needs

Cons

Nothing to note. It is good for meeting the needs of an institution.

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TRISHA M.

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This software can be confusing to use if you are a first time user.

Reviewed 7 years ago
Pros

Once you get familiar with this software, it can be user friendly. There are allot of things to learn but once you have mastered them you can achieve some great results on the web.

Cons

It is difficult to use as there is so much to learn and know. My institution is constantly holding training's to help people

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Reginald L. B.

Higher Education, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Tracker

Reviewed 5 years ago
Pros

With the new implementation of the Graduate College student tracking has become a higher priority. With this software our department is able to track students from start to finish. We house the most graduate students in our college and it’s been a hassle to maintain . But this program was able to help us identify what was holding students up (Thesis). After this we made changes to our requirements and also implemented a milestone tracker which has help every single student.

Cons

I have no cons so far. Everything has been great on my end.

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Verified reviewer

Higher Education, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Quality Updates with Ellucian

Reviewed 5 years ago
Pros

I like the user interface of Ellucian! It's easily navigable and very functional in every way. I work in Education and Ellucian is really helpful when inputting various forms of information into the system. It's quick and easy to use with every click you make.

Cons

I wish the keyboard shortcuts for Ellucian were easy to find.