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Blackboard Collaborate vs Blackbaud CRM Comparison

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Overview

Category Leaders

Blackboard Collaborate is an online collaborative learning solution which enables employees to fulfill training requirements...

Blackbaud CRM is aimed at nonprofits. It regroups fundraising, online applications, actionable prospect research & analytics,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

384

5

4

3

2

1

159

159

56

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

3.7

42

5

4

3

2

1

12

18

5

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

Pros

The overall quality, ease of use, features & functionality of blackboard make it a great software for college students and college campuses to invest in.

CO

Christopher O.

I really like the fact you can easily create teams, conferences and add users very efficiently. The sound and video quality are really good.

AR

Anonymous Reviewer

I like that students are able to get the immediate benefit of connections with their instructor & classmates with the flexibility of being at home.
AvatarImg

Alison J.

Pros

Strong functionality and good training and tutorial resources. That's about it for the positive.

KR

Kevin R.

It's easy to add constituents and edit. I loved the customer service... representatives were super easy to contact and worked quickly to resolve even nationwide issues.

CM

Cheri M.

What I like most about Blackbaud is its built specifically for capturing and tracking data for non for profit agencies and allows you to see all of your data is a very secure envrionment.

eg

ethan g.

Cons

The support was horrible, most of them are salesman and when they redirect to the specialist at the end is openning a ticket because they do not know neither.

EC

Eugenio C.

Uploading finished assignments were a real pain. The documents videos needed to be no more than a few.

IG

Inguwed G.

No direct integration for download the record of use you need to use api to get this information. We had a problem with the LTI the integration started to direct any group to the same room.
AvatarImg

Juan Carlos G.

Cons

Their customer service is dreadful and slow. It is impossible to speak with anyone from tech support when problems arise.

AR

Anonymous Reviewer

Terrible interface, terrible service, difficult to implement, closed ecosystem, expensive.

BB

Brian B.

Its also frustrating that you couldn't edit PDFs once they were downloaded because of Canadian guidelines even though I was based out of the US.
AvatarImg

Kari B.

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features37
  • ACH Payment Processing
  • Activity Tracking
  • Assessment Management
  • Brainstorming
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Management
  • Content Management
  • Discussions / Forums
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Electronic Hand Raising
  • Email Marketing
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • Fundraising Management
  • Grant Management
  • Interactive Whiteboard
  • Learning Management
  • Live Chat
  • Membership Management
  • On-Demand Webcasting
  • Personalization
  • Polls/Voting
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Session Recording
  • Social Media Integration
  • Third Party Integrations
  • Training Management
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Support
  • Virtual Classroom
  • Volunteer Management
  • Website Management
  • Whiteboard
  • Workflow Management
  • Total features13
  • ACH Payment Processing
  • Activity Tracking
  • Assessment Management
  • Brainstorming
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Management
  • Content Management
  • Discussions / Forums
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Electronic Hand Raising
  • Email Marketing
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • Fundraising Management
  • Grant Management
  • Interactive Whiteboard
  • Learning Management
  • Live Chat
  • Membership Management
  • On-Demand Webcasting
  • Personalization
  • Polls/Voting
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Real-time Broadcasting
  • Recording
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Session Recording
  • Social Media Integration
  • Third Party Integrations
  • Training Management
  • Two-Way Audio & Video
  • Video Call Recording
  • Video Conferencing
  • Video Support
  • Virtual Classroom
  • Volunteer Management
  • Website Management
  • Whiteboard
  • Workflow Management

Integrations

  • Total integrations18
  • Authorize.Net
  • CANVAS
  • GoTo Meeting
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle
  • PayPal
  • Salesforce Sales Cloud
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings
  • Total integrations39
  • Authorize.Net
  • CANVAS
  • GoTo Meeting
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle
  • PayPal
  • Salesforce Sales Cloud
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings