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Blackboard Collaborate vs Blackbaud CRM Comparison

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Overview

Blackboard Collaborate is an online collaborative learning solution which enables employees to fulfill training requirements...

Blackbaud CRM is aimed at nonprofits. It regroups fundraising, online applications, actionable prospect research & analytics,...

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
No credit card required
Free account
Subscription based

view pricing plansview pricing

Starting from

No pricing info

Free trial available
No credit card required
Free account
Subscription based

view pricing plansview pricing

User reviews

4.2

384

159

Value for money

Ease of use

Features

Customer support

92%

would recommend this app

3.7

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

Pros

The overall quality, ease of use, features & functionality of blackboard make it a great software for college students and college campuses to invest in.

Christopher O.

I really like the fact you can easily create teams, conferences and add users very efficiently. The sound and video quality are really good.

Anonymous Reviewer

I like that students are able to get the immediate benefit of connections with their instructor & classmates with the flexibility of being at home.

Alison J.

Pros

Strong functionality and good training and tutorial resources. That's about it for the positive.

Kevin R.

It's easy to add constituents and edit. I loved the customer service... representatives were super easy to contact and worked quickly to resolve even nationwide issues.

Cheri M.

What I like most about Blackbaud is its built specifically for capturing and tracking data for non for profit agencies and allows you to see all of your data is a very secure envrionment.

ethan g.

Cons

The support was horrible, most of them are salesman and when they redirect to the specialist at the end is openning a ticket because they do not know neither.

Eugenio C.

Uploading finished assignments were a real pain. The documents videos needed to be no more than a few.

Inguwed G.

No direct integration for download the record of use you need to use api to get this information. We had a problem with the LTI the integration started to direct any group to the same room.

Juan Carlos G.

Cons

Their customer service is dreadful and slow. It is impossible to speak with anyone from tech support when problems arise.

Anonymous Reviewer

Terrible interface, terrible service, difficult to implement, closed ecosystem, expensive.

Brian B.

Its also frustrating that you couldn't edit PDFs once they were downloaded because of Canadian guidelines even though I was based out of the US.

Kari B.

Vendor responds to reviews

Last review5 days ago

view all reviewsview reviews

Vendor responds to reviews

Last reviewa month ago

view all reviewsview reviews

Key features

Total features37

ACH Payment Processing
Activity Tracking
Assessment Management
Brainstorming
Chat/Messaging
Collaboration Tools
Communication Management
Compliance Management
Contact Management
Content Management

Discussions / Forums
Donation Tracking
Donor Management
Drag & Drop
Electronic Hand Raising
Email Marketing
Event Management
Event Scheduling
File Management
File Sharing
Fundraising Management
Grant Management
Interactive Whiteboard
Learning Management
Live Chat
Membership Management
On-Demand Webcasting
Personalization
Polls/Voting
Presentation Tools
Private Chat
Real-Time Chat
Real-time Broadcasting
Recording
Reporting/Analytics
Screen Sharing
Search/Filter
Session Recording
Social Media Integration
Third Party Integrations
Training Management
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Support
Virtual Classroom
Volunteer Management
Website Management
Whiteboard
Workflow Management

View all featuresView details

Total features13

ACH Payment Processing
Activity Tracking
Assessment Management
Brainstorming
Chat/Messaging
Collaboration Tools
Communication Management
Compliance Management
Contact Management
Content Management

Discussions / Forums
Donation Tracking
Donor Management
Drag & Drop
Electronic Hand Raising
Email Marketing
Event Management
Event Scheduling
File Management
File Sharing
Fundraising Management
Grant Management
Interactive Whiteboard
Learning Management
Live Chat
Membership Management
On-Demand Webcasting
Personalization
Polls/Voting
Presentation Tools
Private Chat
Real-Time Chat
Real-time Broadcasting
Recording
Reporting/Analytics
Screen Sharing
Search/Filter
Session Recording
Social Media Integration
Third Party Integrations
Training Management
Two-Way Audio & Video
Video Call Recording
Video Conferencing
Video Support
Virtual Classroom
Volunteer Management
Website Management
Whiteboard
Workflow Management

View all featuresView details

Integrations

Total integrations18

Authorize.Net
CANVAS
GoTo Meeting
Google Analytics 360
Google Calendar
Google Classroom
Google Drive
Google Workspace
Mailchimp
Meta for Business

Microsoft 365
Microsoft Outlook
Microsoft Teams
Moodle
PayPal
Salesforce Sales Cloud
Stripe
WordPress
Zapier
Zoom Meetings

see full listsee full list

Total integrations39

Authorize.Net
CANVAS
GoTo Meeting
Google Analytics 360
Google Calendar
Google Classroom
Google Drive
Google Workspace
Mailchimp
Meta for Business

Microsoft 365
Microsoft Outlook
Microsoft Teams
Moodle
PayPal
Salesforce Sales Cloud
Stripe
WordPress
Zapier
Zoom Meetings

see full listsee full list

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Select your country

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

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