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Blackboard Collaborate vs Microsoft Teams Comparison

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Overview

Blackboard Collaborate and Microsoft Teams are popular tools among users. Both products have a lot of overlap in terms of their capabilities, so it makes sense to compare the two. To help you make a decision, we compare the ratings of Blackboard Collaborate and Microsoft Teams to help you make an informed decision on which product is more suited for your organization.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

We’ve analyzed 314 reviews for Blackboard Collaborate and 3,432 reviews for Microsoft Teams to uncover how users perceive these products on parameters such as ease of use, customer support, value for money, functionality, and ease of deployment. We also look at whether users said they were likely to recommend these tools.


Note: All ratings are given on a scale of 1-5. We’ve scaled them to 20-100 to make them more distinguishable. Reviews that had ratings in decimals were rounded off (thus, a 4.5 star rating became a 5).


Overall rating:


Overall rating is the most general rating where, after using and evaluating the product, users provide a final rating. Blackboard Collaborate scores 84 in overall rating, but is beaten marginally by Microsoft Teams, which has a score of 88.


Ease of use:


If a product isn’t simple to use, user adoption is generally low. The ease-of-use rating tells us exactly that—how easy do reviewers find the product to use? Blackboard Collaborate scores 82 in ease of use, but is beaten marginally by Microsoft Teams, which has a score of 85.


Value for money:


Value for money is one of the most important factors that users consider when choosing a product. 41% of reviewers on GetApp said that value for money and pricing are the two reasons why they picked a certain product over its competitors. Blackboard Collaborate scores 83 in value for money, but is beaten marginally by Microsoft Teams, which has a score of 87.


Features:


The features offered by a product—or a lack of features offered—is a huge factor in whether you’ll choose that product or go with a competitor. Blackboard Collaborate scores 83 in functionality, but is beaten marginally by Microsoft Teams, which has a score of 86.


Customer support:


A software vendor’s quality of customer support could be the key to your success using the product. How quickly they respond to your questions, how they communicate new functionality, and the level of personalized service you receive are crucial aspects of your experience with the product. Blackboard Collaborate scores 82 in customer support, but is beaten marginally by Microsoft Teams, which has a score of 84.


Likelihood to recommend:


If users love the product, they’re more likely to recommend it to their colleagues or friends. Our likelihood-to-recommend rating captures exactly that—how likely reviewers are to recommend each product. Blackboard Collaborate scores 77 in likelihood to recommend, but is beaten marginally by Microsoft Teams, which has a score of 82.

5

4

3

2

1

132

136

48

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

2,074

1,391

344

58

17

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

It is easy to load content and teach from. I like the ability to have students appshare their screens and my ability to take control of their computer if needed to help them.
I like that it is geared toward educators, unlike many other webinar software. Its whiteboard, integration with Blackboard for ease of use, and breakout rooms are fantastic for teaching.
The software is pretty easy to use for tech-savvy people with good smart phones compared to older learners. I hope it was more user friendly for them.

Pros

The mobile app is fantastic and so far offers the same capabilities as the desktop app. It's nice having a preserved chat channel around the team and promotes an added degree of organization.
Love all the apps that can be linked to the software and the personalization abilities. Also good that you can easily track what files were sent.
To start with, i must disclose that Microsoft Teams makes communication easier, smooth and easy. Behind it, there is a great customer support team, very helpful and responsive.

Cons

Students have missed entire live sessions because they were unable to connect during the specified class time. It has been a very frustrating experience.
The software occasionally has glitches or lags during virtual classes. Students and instructors have trouble logging in and staying in.
The installer for Collaborate occasionally causes students issues, esp. if they do not have admin rights on their machine, or they miss seeing the download sitting in their bottom tray.

Cons

I have yet to figure out all the features in the program. I have a weak internet, therefore loose the video and sometimes the sound is distorted.
The teams arrangement is not straightforward and the UI is very busy. Often times, notifications are lost when there are multiple channels within a team and those channels are in the collapsed view.
Notifications for teams are not automatically enabled so you have to enable it yourself but you might run into problems because it is not very user-friendly.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features23
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Application Integration
  • Application Sharing
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Automatic Notifications
  • Availability Indicator
  • CRM Integration
  • Calendar Management
  • Call Routing
  • Call Transfer
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Conferencing
  • Contact History
  • Contact Management
  • Content Management
  • Data Import
  • Data Storage Management
  • Desktop Notifications
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Event Management
  • Event Scheduling
  • Feedback Management
  • File Management
  • File Transfer
  • Filtered Views
  • Instant Messaging
  • Learning Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Multimedia Support
  • Permission Management
  • Personalized Profiles
  • Policy Management
  • Project Notes
  • Project Planning
  • Real Time Notifications
  • Real Time Updates
  • Remote Access
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • Spell Correction
  • Tagging
  • Template Management
  • Third Party Integration
  • Training Management
  • Two-Way Audio & Video
  • Usage Tracking
  • User Management
  • User Photos
  • Video Call Recording
  • Video Conferencing
  • Video Support
  • Whiteboard
  • Workflow Management
  • Total features67
  • @mentions
  • API
  • Access Control
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Application Integration
  • Application Sharing
  • Archiving & Retention
  • Assessment Management
  • Assignment Management
  • Automatic Notifications
  • Availability Indicator
  • CRM Integration
  • Calendar Management
  • Call Routing
  • Call Transfer
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Compliance Management
  • Conferencing
  • Contact History
  • Contact Management
  • Content Management
  • Data Import
  • Data Storage Management
  • Desktop Notifications
  • Disaster Recovery
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Event Management
  • Event Scheduling
  • Feedback Management
  • File Management
  • File Transfer
  • Filtered Views
  • Instant Messaging
  • Learning Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Multimedia Support
  • Permission Management
  • Personalized Profiles
  • Policy Management
  • Project Notes
  • Project Planning
  • Real Time Notifications
  • Real Time Updates
  • Remote Access
  • Reporting & Statistics
  • Role Management
  • Role-Based Permissions
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • Spell Correction
  • Tagging
  • Template Management
  • Third Party Integration
  • Training Management
  • Two-Way Audio & Video
  • Usage Tracking
  • User Management
  • User Photos
  • Video Call Recording
  • Video Conferencing
  • Video Support
  • Whiteboard
  • Workflow Management

Integrations

  • Total integrations12
  • Authorize.net
  • Canvas LMS
  • Facebook
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Moodle
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Wordpress
  • Zapier
  • Zoom
  • Total integrations249
  • Authorize.net
  • Canvas LMS
  • Facebook
  • GoToMeeting
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Moodle
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Stripe
  • Twitter
  • Wordpress
  • Zapier
  • Zoom

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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