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Good recommendations?
Blackboard Collaborate and Microsoft Teams are popular tools among users. Both products have a lot of overlap in terms of their capabilities, so it makes sense to compare the two. To help you make a decision, we compare the ratings of Blackboard Collaborate and Microsoft Teams to help you make an informed decision on which product is more suited for your organization.
Starting from
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Starting from
4
/user
Per month
We’ve analyzed 314 reviews for Blackboard Collaborate and 3,432 reviews for Microsoft Teams to uncover how users perceive these products on parameters such as ease of use, customer support, value for money, functionality, and ease of deployment. We also look at whether users said they were likely to recommend these tools.
Note: All ratings are given on a scale of 1-5. We’ve scaled them to 20-100 to make them more distinguishable. Reviews that had ratings in decimals were rounded off (thus, a 4.5 star rating became a 5).
Overall rating:
Overall rating is the most general rating where, after using and evaluating the product, users provide a final rating. Blackboard Collaborate scores 84 in overall rating, but is beaten marginally by Microsoft Teams, which has a score of 88.
Ease of use:
If a product isn’t simple to use, user adoption is generally low. The ease-of-use rating tells us exactly that—how easy do reviewers find the product to use? Blackboard Collaborate scores 82 in ease of use, but is beaten marginally by Microsoft Teams, which has a score of 85.
Value for money:
Value for money is one of the most important factors that users consider when choosing a product. 41% of reviewers on GetApp said that value for money and pricing are the two reasons why they picked a certain product over its competitors. Blackboard Collaborate scores 83 in value for money, but is beaten marginally by Microsoft Teams, which has a score of 87.
Features:
The features offered by a product—or a lack of features offered—is a huge factor in whether you’ll choose that product or go with a competitor. Blackboard Collaborate scores 83 in functionality, but is beaten marginally by Microsoft Teams, which has a score of 86.
Customer support:
A software vendor’s quality of customer support could be the key to your success using the product. How quickly they respond to your questions, how they communicate new functionality, and the level of personalized service you receive are crucial aspects of your experience with the product. Blackboard Collaborate scores 82 in customer support, but is beaten marginally by Microsoft Teams, which has a score of 84.
Likelihood to recommend:
If users love the product, they’re more likely to recommend it to their colleagues or friends. Our likelihood-to-recommend rating captures exactly that—how likely reviewers are to recommend each product. Blackboard Collaborate scores 77 in likelihood to recommend, but is beaten marginally by Microsoft Teams, which has a score of 82.
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User reviews that mention these apps
Nasnin S.
Information Technology and Services, self-employed
Used daily for 1-2 years
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Very user friendly software apt for students to do online courses. Also works well for classroom discussion, virtual sessions and taking tests. Classes can also be recorded.
The learning curve to get used to the software features is longer compared to google classroom and microsoft teams.
Anonymous Reviewer
Verified reviewer
International Trade and Development, self-employed
Used weekly for 6-12 months
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The general experience is that Blackboard Collaborate is a solid tool for collaboration, team and file management, and communication in video conferences.
Blackboard Collaborate has a broad range of features and comes along with high customizability. The video conferencing is very good, also in comparison with competitors, such as "ZOOM" and "Microsoft Teams".
Ease of use and ease of development is lacking. Moreover, the then even more necessary customer support is not always as available as needed and responses solving an issue can take a while. A clearer and simplified design of the overlays could tremendously benefit these issues.
Arturo L.
Verified reviewer
Marketing and Advertising, 1-10 employees
Used weekly for 1-2 years
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The overall experience of Blackboard Collaborate is compliant and straightforward because as I said it does not have many features or differentiators against its market competition, it is simply the blackboard addon to take online classes or virtual meetings, its stability also characterizes it but from there on out, it is a pretty normal platform, and very easy to use.
What makes collaborate stand out is its stability when it comes to virtual meetings, of course depending on your network is what determines your experience during the meeting of course. Another thing is that in my case, being still a student, the collaborate is already integrated into the class in a section where either the teacher creates the icon on the left bar, or you simply go to the blackboard tools and you can find there the meeting you want to enter the entire course you have. The platform is designed for you to join immediately so if you are in a hurry, the software will take care of that and help you with that.
I didn't see many disadvantages of blackboard collaborate when it comes to taking classes or having meetings with my team when planning projects, since it is a virtual meeting software that complies but is quite simple, which does not have many differentiators out of the market. It is quite reliable, but for some reason, my teachers prefer to take better classes in Microsoft Teams because they feel it has better and more features than blacboard collaborate.
Christen S.
Verified reviewer
Higher Education, 201-500 employees
Used monthly for 2+ years
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I love how easy it is to get together with this product. As an instructional designer I always look for tools to get people together without actually being in one place. This allows my students to be in a classroom but in the comfort of their own office or home.
Sometimes it's difficult to access with certain browsers. Some people have issues using Microsoft Edge or Google Chrome.
Anonymous Reviewer
Verified reviewer
Defense & Space, 10,001+ employees
Used weekly for 6-12 months
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Blackboard collaborate definitely has its place in a business. Its fast, efficient and part of a big ecosystem.
I really like the fact you can easily create teams, conferences and add users very efficiently. The sound and video quality are really good.
Unfortunately, Blackboard often faces issues such as screen sharing that does not actually share, and sometimes the connection speed is very slow.
Geoff S.
Mechanical or Industrial Engineering, 11-50 employees
Used weekly for 1-2 years
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Blackboard allows us to collaborate with external users easily.
It was very easy to use, especially for someone with no prior Blackboard experience. It's pricepoint for each license is very reasonable as well compared to other collaboration platforms
The platform is web based and is not optimized for all browsers. I tried using the platform in Microsoft Edge and it froze regularly.
Kaitlin G.
E-Learning, 51-200 employees
Used daily for 2+ years
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I use Blackboard Collaborate daily and have learned to use its functions well for my class. It was not easy to learn, and it frequently has technical issues that disrupt learning.
I like that blackboard works well with Microsoft Power Point slides and that allows users to collaborate with chat, microphone, and board tools. I also like that it allows recordings to be made.
This software is difficult to learn to use well and is NOT intuitive. It frequently crashes at our organization, which impacts student learning. You cannot record in breakout rooms which makes small group work a challenge. It does not load Google Slides well which limits the other software one can use to create the slides.
roaa f.
E-Learning, self-employed
Used daily for 2+ years
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To keep the company up to date with the latest technology. To avoid damaging the company's reputation by using social media platforms that don't support the business model.
You can have a career doing something that you enjoy doing, and as long as you keep doing it, then you'll be happy. It's also an honest discipline, as it involves trying to deceive others. If your code crashes, no one knows what happened to it.
It has been a great tool for us to collaborate and communicate with our outside contacts.
Anonymous Reviewer
Verified reviewer
Mechanical or Industrial Engineering, 201-500 employees
Used daily for 1-2 years
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Teams is a great replacement for Skype for business and has a really interactive and user friendly GUI.
Teams allows us to collaborate with internal and external teams. We are able to customize teams for departments and allow them to use the apps that we authorize for them. We also use teams for conferencing, so we are able to use a single tool to do a lot of things.
The product works really well internally but there are limitations when you have to collaborate with external clients.
Patrick H.
Computer Software, 51-200 employees
Used daily for 2+ years
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Positive overall experience. Cost effective and comprehensive to bring all communication channels together, but lacks the refinement and ease of use of other programs built for specific collaboration and communication purposes handled within the Teams product.
Brings everything to one place and makes it easy to collaborate
Causes confusion among non-power users with SharePoint and how files should be properly shared and distributed to effectively collaborate
Vueti L.
Insurance, 1,001-5,000 employees
Used weekly for 6-12 months
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Able to collaborate, contact, and send documents to anyone within the team. Overall, I find the app very user friendly.
Using the app to video call, chat & message team members. Very cost effective. The fact that it can also be used on any mobile device is very helpful.
None. I find the app easy to use, allows me to be mobile, allows me to share and collaborate with my team.
Anonymous Reviewer
Verified reviewer
Insurance, 11-50 employees
Used other for less than 6 months
Review source
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Microsoft teams allows teams to collaborate easily
Microsoft teams allows for secure video conferencing by requiring to have participant authenticated before joining.
The user experience is not as good as Google meet or Zoom as the app tends to freeze here and there in low bandwidth setups
Johanna R.
Events Services, 1-10 employees
Used daily for 1-2 years
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It’s taken a while to learn and we are still in that process. Once we have mastered a functionality, we do like it a lot.
The ability to have all the elements to collaborate in one place is very handy. It connects quickly and we rely on it daily.
It’s not very intuitive to use without training. Still trying to figure out how to use it with Sharepoint and collaborate on documents.
Anonymous Reviewer
Verified reviewer
Outsourcing/Offshoring, 5,001-10,000 employees
Used daily for 1-2 years
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Now we are using a lot Teams as a full management software saring documents info and files. A lot of clients demands this new way to negociate and manage the delivery of our services. AS well we use Teams to interview candidates and providers.
Collaborative features are very useful p.e. Blackboard The quality of video and sound has improved a lot as in Skype The web version gives the possibility to connect with people of other organizations with other main meeting software
If you want the best features you need to pay for a full license The background blur effect could be better
Christopher P.
Banking, 5,001-10,000 employees
Used daily for 6-12 months
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Use daily- very nice tool to collaborate with teammebers
Easy to use -- very accomodating, especially for large teams
Still using it on a daily basis .. getting used to all of the bells and whistles
Anonymous Reviewer
Verified reviewer
Nonprofit Organization Management, 501-1,000 employees
Used daily for 2+ years
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Messaging and meetings are easy and sync up well with MS Outlook
The Channels are confusing to use, and it is very difficult and non-intuitive to share files and collaborate on work products within Teams
Anonymous Reviewer
Verified reviewer
Information Technology and Services, 1-10 employees
Used daily for 1-2 years
Review source