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Blackboard Collaborate vs Microsoft Teams Comparison

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Overview

Blackboard Collaborate and Microsoft Teams are popular tools among users. Both products have a lot of overlap in terms of their capabilities, so it makes sense to compare the two. To help you make a decision, we compare the ratings of Blackboard Collaborate and Microsoft Teams to help you make an informed decision on which product is more suited for your organization.

Category Leaders
Category Leaders
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

4

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

We’ve analyzed 314 reviews for Blackboard Collaborate and 3,432 reviews for Microsoft Teams to uncover how users perceive these products on parameters such as ease of use, customer support, value for money, functionality, and ease of deployment. We also look at whether users said they were likely to recommend these tools.


Note: All ratings are given on a scale of 1-5. We’ve scaled them to 20-100 to make them more distinguishable. Reviews that had ratings in decimals were rounded off (thus, a 4.5 star rating became a 5).


Overall rating:


Overall rating is the most general rating where, after using and evaluating the product, users provide a final rating. Blackboard Collaborate scores 84 in overall rating, but is beaten marginally by Microsoft Teams, which has a score of 88.


Ease of use:


If a product isn’t simple to use, user adoption is generally low. The ease-of-use rating tells us exactly that—how easy do reviewers find the product to use? Blackboard Collaborate scores 82 in ease of use, but is beaten marginally by Microsoft Teams, which has a score of 85.


Value for money:


Value for money is one of the most important factors that users consider when choosing a product. 41% of reviewers on GetApp said that value for money and pricing are the two reasons why they picked a certain product over its competitors. Blackboard Collaborate scores 83 in value for money, but is beaten marginally by Microsoft Teams, which has a score of 87.


Features:


The features offered by a product—or a lack of features offered—is a huge factor in whether you’ll choose that product or go with a competitor. Blackboard Collaborate scores 83 in functionality, but is beaten marginally by Microsoft Teams, which has a score of 86.


Customer support:


A software vendor’s quality of customer support could be the key to your success using the product. How quickly they respond to your questions, how they communicate new functionality, and the level of personalized service you receive are crucial aspects of your experience with the product. Blackboard Collaborate scores 82 in customer support, but is beaten marginally by Microsoft Teams, which has a score of 84.


Likelihood to recommend:


If users love the product, they’re more likely to recommend it to their colleagues or friends. Our likelihood-to-recommend rating captures exactly that—how likely reviewers are to recommend each product. Blackboard Collaborate scores 77 in likelihood to recommend, but is beaten marginally by Microsoft Teams, which has a score of 82.

4.2

398

5

4

3

2

1

163

167

58

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.5

7.9K

5

4

3

2

1

4,517

2,652

633

112

34

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The overall quality, ease of use, features & functionality of blackboard make it a great software for college students and college campuses to invest in.

CO

Christopher O.

I really like the fact you can easily create teams, conferences and add users very efficiently. The sound and video quality are really good.

AR

Anonymous Reviewer

I like that students are able to get the immediate benefit of connections with their instructor & classmates with the flexibility of being at home.
AvatarImg

Alison J.

Pros

It has been an amazing platform for all our educational needs. This is probably the best product that a university or school can invest in especially during this pandemic situation.

AR

Anonymous Reviewer

Overall MS Teams is a very good software with amazing features and amazing customer support.

DB

Divyang B.

Everything is extremely user friendly, with a nice graphical interface and all the other added integrated features are really a nice bonus too.

SE

Shandi E.

Cons

The support was horrible, most of them are salesman and when they redirect to the specialist at the end is openning a ticket because they do not know neither.

EC

Eugenio C.

Uploading finished assignments were a real pain. The documents videos needed to be no more than a few.

IG

Inguwed G.

No direct integration for download the record of use you need to use api to get this information. We had a problem with the LTI the integration started to direct any group to the same room.
AvatarImg

Juan Carlos G.

Cons

When video is being used and when a different background is used and when the person moves it looks very fake and weird.

AJ

Ann J.

It has bad connection when working remotely. With a team of 30 on one call, we were getting every other word in and it made meeting ineffective.

MS

Marissa S.

The most frustrating part is that teams can crash if there are too many people on at once.

SJ

Stephanie J.

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features37
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Annotations
  • Application Management
  • Assessment Management
  • Assignment Management
  • Audio Capture
  • Auto Framing
  • Automatic Transcription
  • Availability Indicator
  • Brainstorming
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Routing
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Conferencing
  • Contact Management
  • Content Management
  • Data Import/Export
  • Desktop / Browser Sharing
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Small Businesses
  • Host Controls
  • Interaction Tracking
  • Interactive Whiteboard
  • Internal Meetings
  • Learning Management
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Participant Screen Sharing
  • On-Demand Webcasting
  • Online Voice Transmission
  • PBX
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Project Management
  • Project Planning
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Session Recording
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Targeted / Locked Screen Sharing
  • Task Management
  • Template Management
  • Third Party Integrations
  • Training Management
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Conferencing
  • Video Layouts/Views
  • Video Support
  • Virtual Backgrounds
  • Virtual Classroom
  • Whiteboard
  • Workflow Management
  • Total features89
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Alerts/Notifications
  • Annotations
  • Application Management
  • Assessment Management
  • Assignment Management
  • Audio Capture
  • Auto Framing
  • Automatic Transcription
  • Availability Indicator
  • Brainstorming
  • CRM
  • Calendar Management
  • Call Conferencing
  • Call Routing
  • Call Transfer
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Conferencing
  • Contact Management
  • Content Management
  • Data Import/Export
  • Desktop / Browser Sharing
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • File Management
  • File Sharing
  • File Transfer
  • For Small Businesses
  • Host Controls
  • Interaction Tracking
  • Interactive Whiteboard
  • Internal Meetings
  • Learning Management
  • Live Chat
  • Meeting Management
  • Meeting Notes
  • Meeting Room Booking
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Screen Sharing
  • Multi-Participant Screen Sharing
  • On-Demand Webcasting
  • Online Voice Transmission
  • PBX
  • Personalization
  • Polls/Voting
  • Presentation Streaming
  • Presentation Tools
  • Presenter Control Management
  • Private Chat
  • Project Management
  • Project Planning
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-Time Chat
  • Real-time Broadcasting
  • Real-time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Mirroring
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Session Recording
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Targeted / Locked Screen Sharing
  • Task Management
  • Template Management
  • Third Party Integrations
  • Training Management
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Conferencing
  • Video Layouts/Views
  • Video Support
  • Virtual Backgrounds
  • Virtual Classroom
  • Whiteboard
  • Workflow Management

Integrations

  • Total integrations18
  • Authorize.Net
  • CANVAS
  • GoTo Meeting
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle
  • PayPal
  • Salesforce Sales Cloud
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings
  • Total integrations679
  • Authorize.Net
  • CANVAS
  • GoTo Meeting
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle
  • PayPal
  • Salesforce Sales Cloud
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Blackboard Collaborate logo

Blackboard Collaborate

Great for Online courses

Reviewed 10 months ago
Pros

Very user friendly software apt for students to do online courses. Also works well for classroom discussion, virtual sessions and taking tests. Classes can also be recorded.

Cons

The learning curve to get used to the software features is longer compared to google classroom and microsoft teams.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Blackboard Collaborate logo

Blackboard Collaborate

Solid collaboration and communication platform

Reviewed a year ago

The general experience is that Blackboard Collaborate is a solid tool for collaboration, team and file management, and communication in video conferences.

Pros

Blackboard Collaborate has a broad range of features and comes along with high customizability. The video conferencing is very good, also in comparison with competitors, such as "ZOOM" and "Microsoft Teams".

Cons

Ease of use and ease of development is lacking. Moreover, the then even more necessary customer support is not always as available as needed and responses solving an issue can take a while. A clearer and simplified design of the overlays could tremendously benefit these issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Blackboard Collaborate logo

Blackboard Collaborate

Your Blacboard virtual classroom integration

Reviewed a month ago

The overall experience of Blackboard Collaborate is compliant and straightforward because as I said it does not have many features or differentiators against its market competition, it is simply the blackboard addon to take online classes or virtual meetings, its stability also characterizes it but from there on out, it is a pretty normal platform, and very easy to use.

Pros

What makes collaborate stand out is its stability when it comes to virtual meetings, of course depending on your network is what determines your experience during the meeting of course. Another thing is that in my case, being still a student, the collaborate is already integrated into the class in a section where either the teacher creates the icon on the left bar, or you simply go to the blackboard tools and you can find there the meeting you want to enter the entire course you have. The platform is designed for you to join immediately so if you are in a hurry, the software will take care of that and help you with that.

Cons

I didn't see many disadvantages of blackboard collaborate when it comes to taking classes or having meetings with my team when planning projects, since it is a virtual meeting software that complies but is quite simple, which does not have many differentiators out of the market. It is quite reliable, but for some reason, my teachers prefer to take better classes in Microsoft Teams because they feel it has better and more features than blacboard collaborate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Blackboard Collaborate logo

Blackboard Collaborate

Easy and so fun!

Reviewed 4 years ago
Pros

I love how easy it is to get together with this product. As an instructional designer I always look for tools to get people together without actually being in one place. This allows my students to be in a classroom but in the comfort of their own office or home.

Cons

Sometimes it's difficult to access with certain browsers. Some people have issues using Microsoft Edge or Google Chrome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Blackboard Collaborate logo

Blackboard Collaborate

An important tool to collaborate

Reviewed a year ago

Blackboard collaborate definitely has its place in a business. Its fast, efficient and part of a big ecosystem.

Pros

I really like the fact you can easily create teams, conferences and add users very efficiently. The sound and video quality are really good.

Cons

Unfortunately, Blackboard often faces issues such as screen sharing that does not actually share, and sometimes the connection speed is very slow.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Blackboard Collaborate logo

Blackboard Collaborate

Blackboard collaborate suprised me

Reviewed 2 years ago

Blackboard allows us to collaborate with external users easily.

Pros

It was very easy to use, especially for someone with no prior Blackboard experience. It's pricepoint for each license is very reasonable as well compared to other collaboration platforms

Cons

The platform is web based and is not optimized for all browsers. I tried using the platform in Microsoft Edge and it froze regularly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Blackboard Collaborate logo

Blackboard Collaborate

Basic, old-school software

Reviewed 2 years ago

I use Blackboard Collaborate daily and have learned to use its functions well for my class. It was not easy to learn, and it frequently has technical issues that disrupt learning.

Pros

I like that blackboard works well with Microsoft Power Point slides and that allows users to collaborate with chat, microphone, and board tools. I also like that it allows recordings to be made.

Cons

This software is difficult to learn to use well and is NOT intuitive. It frequently crashes at our organization, which impacts student learning. You cannot record in breakout rooms which makes small group work a challenge. It does not load Google Slides well which limits the other software one can use to create the slides.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Teams logo

Microsoft Teams

Microsoft Teams

Reviewed 9 months ago

To keep the company up to date with the latest technology. To avoid damaging the company's reputation by using social media platforms that don't support the business model.

Pros

You can have a career doing something that you enjoy doing, and as long as you keep doing it, then you'll be happy. It's also an honest discipline, as it involves trying to deceive others. If your code crashes, no one knows what happened to it.

Cons

It has been a great tool for us to collaborate and communicate with our outside contacts.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Amazing Collaboration tool

Reviewed 3 years ago

Teams is a great replacement for Skype for business and has a really interactive and user friendly GUI.

Pros

Teams allows us to collaborate with internal and external teams. We are able to customize teams for departments and allow them to use the apps that we authorize for them. We also use teams for conferencing, so we are able to use a single tool to do a lot of things.

Cons

The product works really well internally but there are limitations when you have to collaborate with external clients.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Microsoft Teams logo

Microsoft Teams

MS Teams powerful, but somewhat difficult for the average user to effectively collaborate

Reviewed 7 months ago

Positive overall experience. Cost effective and comprehensive to bring all communication channels together, but lacks the refinement and ease of use of other programs built for specific collaboration and communication purposes handled within the Teams product.

Pros

Brings everything to one place and makes it easy to collaborate

Cons

Causes confusion among non-power users with SharePoint and how files should be properly shared and distributed to effectively collaborate

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Ease & Practicality of Use

Reviewed a year ago

Able to collaborate, contact, and send documents to anyone within the team. Overall, I find the app very user friendly.

Pros

Using the app to video call, chat & message team members. Very cost effective. The fact that it can also be used on any mobile device is very helpful.

Cons

None. I find the app easy to use, allows me to be mobile, allows me to share and collaborate with my team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Microsoft Teams logo

Microsoft Teams

Video Conferencing Option

Reviewed a year ago

Microsoft teams allows teams to collaborate easily

Pros

Microsoft teams allows for secure video conferencing by requiring to have participant authenticated before joining.

Cons

The user experience is not as good as Google meet or Zoom as the app tends to freeze here and there in low bandwidth setups

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Teams logo

Microsoft Teams

Feature-Rich but less elegant than Google Hangouts and Google Docs

Reviewed a year ago

It’s taken a while to learn and we are still in that process. Once we have mastered a functionality, we do like it a lot.

Pros

The ability to have all the elements to collaborate in one place is very handy. It connects quickly and we rely on it daily.

Cons

It’s not very intuitive to use without training. Still trying to figure out how to use it with Sharepoint and collaborate on documents.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Post pandemic most important Software for meeting and co-working

Reviewed 7 months ago

Now we are using a lot Teams as a full management software saring documents info and files. A lot of clients demands this new way to negociate and manage the delivery of our services. AS well we use Teams to interview candidates and providers.

Pros

Collaborative features are very useful p.e. Blackboard The quality of video and sound has improved a lot as in Skype The web version gives the possibility to connect with people of other organizations with other main meeting software

Cons

If you want the best features you need to pay for a full license The background blur effect could be better

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Teams logo

Microsoft Teams

Teams is great for Teammates

Reviewed 9 months ago

Use daily- very nice tool to collaborate with teammebers

Pros

Easy to use -- very accomodating, especially for large teams

Cons

Still using it on a daily basis .. getting used to all of the bells and whistles

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Microsoft Teams logo

Microsoft Teams

Great messaging and meeting solutions, not as good for collaborating on documents and work products

Reviewed 4 months ago
Pros

Messaging and meetings are easy and sync up well with MS Outlook

Cons

The Channels are confusing to use, and it is very difficult and non-intuitive to share files and collaborate on work products within Teams

Overall Rating
  • Value for money