EZCare Pricing, Features, Reviews & Comparison of Alternatives

EZCare

Childcare software that makes working remotely easy.

4.52/5 (149 reviews)

EZCare overview

What is EZCare?

Working remotely is easy with EZCare.
EZCare online software makes working remotely easy and convenient. It's web-based and mobile-optimized so you can use a smartphone, tablet, laptop or desktop to access all of your data.

EZCare includes the EZSmiles parent engagement app that keeps parents connected to your program and lets them enjoy at-the-moment pictures and videos of their children. In addition, you can send parents special announcements and reminders, notifications of school closings due to weather or other factors, and last-minute field trip cancellations.

With the EZCare Parent Portal, parents can make electronic payments and update child and family information, saving you time and hassles.

With 35+ years of childcare experience, EZCare has a support team devoted to you.

Purchase before July 31 and get 3-months of EZCare FREE.
www.ezcaresoftware.com

Pricing

Starting from
$59/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
EZCare Parent Engagement Mobile App: EZSmiles

EZCare reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.5
  4.8
Tara Lyyski

Great for child care centers

Used daily for 2+ years
Reviewed 2018-11-02
Review Source: Capterra

Pros
This is so easy to use and manage child care facilities.

Cons
We often run into issues with the program crashing.

Response from SofterWare


Hi Tara,
Thank you for taking the survey. I am glad to hear that you find the system easy to use. Your organization currently has the installed version of EZCare which is installed on your servers. Your IT person would best be able to determine what is causing the servers issues.We do have a Hosted Version of EZCare which is stored on our servers and a Cloud Version. If I can answer any questions for you I can be reached at (800) 220-3537.
Regards,
Ellen Molon,
Client Relations Specialist

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Michele Corbin

EZ Care Review

Used daily for 6-12 months
Reviewed 2020-05-21
Review Source: Capterra

Overall is it has been nice. Again added features would make it perfect. We would love to be able to import from the webforms better. For example, if we need to track daily ratios, then when registering with the forms, families must select by day. However when we import the forms, if a family is register for M-F, then it uploads daily and we manually have to go in and change the registration to M-F.

Pros
I really enjoy the ease of use of the system.

Cons
There are features that are not available that we could really use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Sandy Petitto

UNezcare is the True Name

Used daily for 6-12 months
Reviewed 2018-02-18
Review Source: Software Advice

They charged me for the online monthly billing from parents although I was never able to use it. I've asked them to stop charging me for the online monthly billing (parents pay their tuition fees) but they continued to charge me for something I could never use.

Pros
My customers could sign up online. Other than that the software isn't worth the monthly fees charged. There are other softwares out there that are much easier for you and your parents to use.

Cons
Online version is very small to read. Their IT people could not get it working. They blamed my computers. I told them to put it on a computer and send to me with a bill for the computer. They wouldn't do it. I had to sign in and go to a special setting to make larger then scroll all over to the different views. They expected me to provide this to working parents in a hurry to drop off their children at sign in. They continued making excuses, as I offered a solution they wouldn't accommodate since they knew their software was a problem on newer computers.

Response from Sam


Hello Sandy, we're sorry to hear you're not satisfied with the hosted desktop version of our software. Our client relations department has requested a refund for the online monthly billing fees for February; it was an oversight during the process of cancelling your subscription, and we apologize for the inconvenience. As for the other issue, the hosted desktop version is not optimized for your resolution, though we were able to get most of the functionality to show up for you at that size except some tabs. We received your request to ship two new laptops. Our focus is on software, not hardware, so we don't provide or sell them. If there was any misunderstanding about these issues, we apologize. The new web-based version, EZCare, may have a better option for your center. Please reach out to our client relations team if there is anything else we can do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Erin Berns

Beyond inpressed

Used daily for less than 6 months
Reviewed 2020-05-22
Review Source: Capterra

1000% happy!

Pros
We came from a company/software that was not user friendly (for staff or parents). We were overwhelmed with happiness and joy when we made the switch. During the first 2 weeks of use, the staff was calling each other saying "wow" or "did you know we can now do xyz". The onboarding process was smooth and EZCare kept us updated of the progress. In addition, the live training (via webinars) was informative and the trainer was very knowledgeable. Finally, the "community" section of the software is a large library of help and tutorial videos, that allowed you to learn at your own pace or to choose what areas you might have clarifying questions on. What we like most? Everything! However, if I had to choose, it would be the experience the Parents have when registering (we are online only). It looks professional and it is user friendly. We opened registration in May, and we did not have ONE person who called with a complaint or questions on how to register (that has never happened before). Additionally, the Parent Portal ease to make payments, update payment information, make updates to accounts and seeing their child(ren)'s schedules.

Cons
We have limited space at each of sites, with a large number of students that "need care". Therefore, we open registration at a specific time to allow a chance for all to gain a spot. It would nice to have a feature, to set a "go live" time on the registration link. We also would love to see "coupon codes". We do promotions throughout the year; registration fee waived, $10 off non school day, etc. Finally, it would be cool to have a section on the parent portal to upload documents, such as Parent Handbook, flyers of upcoming events or Permission slips that need a signature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marcee Rogers

EZCare - great product, great support

Used daily for 1-2 years
Reviewed 2020-06-10
Review Source: Capterra

The EZCare online child care software is powerful and easy to use, but the best feature is the great support team of trainers and developers who continue to improve the features in response to the needs of the users.

Pros
The system is very easy to use and when I have questions or need something from the data that doesn't have a standard report, the support team is great in helping guide me through the process. The search functions to pull up information on families, to send out invoices and emails are all easy to use. The development team is very responsive to creating new forms and setting up new integrations.

Cons
As a person who joined the staff after the initial implementation, I am discovering there are things I would have set up differently and there is a learning curve for me on making those adjustments. The software has many great features and our school is just now beginning to understand and make use of, however the support and training teams are helping with that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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EZCare pricing

Starting from
$59/month
Pricing options
Free trial
Subscription
View Pricing Plans

EZCare offers three different packages designed to meet the needs of centers large and small. Our account managers will help you select the package that’s right for your center.

EZCare features

Attendance Tracking
Automatic Notifications
Data Import/Export
Third Party Integration

API (141 other apps)
Activity Dashboard (159 other apps)
Assessment Management (144 other apps)
Attendance Management (102 other apps)
Calendar Management (93 other apps)
Class Scheduling (87 other apps)
Communication Management (115 other apps)
Content Management (96 other apps)
Course Authoring (110 other apps)
Customizable Branding (106 other apps)
Learning Management (167 other apps)
Progress Reports (106 other apps)
Progress Tracking (111 other apps)
Registration Management (92 other apps)
Reporting & Statistics (163 other apps)
Self Service Portal (88 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for EZCare

Key features of EZCare

  • Accounts Payables & Receivables
  • Ad hoc reporting
  • Automatic notifications
  • ChildCareCRM integration
  • Customer history
  • Customizable reporting
  • Data analysis
  • Electronic payments
  • Email tracking
  • General ledger
  • Marketing management
  • Automatic phone message
  • Automatically calculates earnings and deductions
  • Reporting
  • Subscription services
  • Third party integrations
  • Automatic Billing & e-Invoicing
  • Data import/export
  • Time clock & attendance management
  • Door access control
View All Features

Benefits

• Makes working remotely easy and convenient.
• Keep parents connected to your center or childcare center.
• Customize it to your facility needs.
• Share pictures, announcements, schedule changes and reminders.
• Enable parents to pay their childcare tuition and other fees directly through EZSmiles.
• No more paper! Cut costs and go green.
• Purchase before July 31 and get 3-months of EZCare FREE.