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EZCare Pricing, Features, Reviews and Alternatives

EZCare product overview

Price starts from

No info

view pricing plans

What is EZCare?

EZCare makes enrollment, billing, and scheduling easy. You can customize fields and screens, so unlike most online software, EZCare works the way you do, not the other way around. Furthermore, you have the flexibility to set user-permissions to limit access to only those processes necessary for users to do their job.

Key benefits of using EZCare

• Online registration and payment processing tools.
• The industry-leading support team.
• Extensive customization of fields and screens so EZCare works the way you do.
• Flexible user permissions lets you limit user access only to processes necessary for their job.
• Touch-less Check-In from parent cell phones.
• A parent portal for making contact-free payments.
• The EZSmiles mobile app to keep parents connected to your center.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Phone Support

Knowledge Base

Chat

Training options

Live Online

Videos

Documentation

In Person

Webinars

Awards & recognitions

Awarded in 1 category in 2021

EZCare pricing information

Value for money

4.5

161

Price starts from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

EZCare

Value for money

EZCare features

Functionality

4.4

161

Total Features42 1 categories

Most valued features by users

Alerts/Notifications

Third Party Integrations

Data Import/Export

Attendance Tracking

Communication Management

Parent Portal

Daily Reports

General Ledger

EZCare users reviews

Overall rating

4.5

161

Positive reviews

92%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.2/10

Rating distribution

108

Pros

Overall the program is outstanding, The training provided is top notch. This program will benefit your program greatly.

Erin H.

The price is fantastic for the quality of customer service and for the functionality of the product.

Alissa B.

There are many features that I have not learned so I am certain there is more to gain. I look forward to learning what other ways I can save time and work effort.

Paula Q.

Cons

I have only had one negative experience with customer service in the 8 years I have been using EzCare. It turned out she was just having a bad day.

Irene B.

If one has no experience with programming, customizing the reports in Report Designer could be frustrating and complex.

Karen H.

I have done a demo of other/similar programs and they seem to be much more difficult to learn.

Sara Z.

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Overall rating contenders

EZCare

Overall rating

Tara L.

Primary/Secondary Education, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Share this review:

Great for child care centers

Reviewed 3 years ago

Pros

This is so easy to use and manage child care facilities.

Cons

We often run into issues with the program crashing.

Vendor response

Hi Tara, Thank you for taking the survey. I am glad to hear that you find the system easy to use. Your organization currently has the installed version of EZCare which is installed on your servers. Your IT person would best be able to determine what is causing the servers issues.We do have a Hosted Version of EZCare which is stored on our servers and a Cloud Version. If I can answer any questions for you I can be reached at (800) 220-3537. Regards, Ellen Molon, Client Relations Specialist

Bradley W.

Education Management, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Long Time User

Reviewed 7 months ago

Price-wise they were better than many and likely still are. New companies are coming out more and more...for many years the competition was slim pickings. I'm glad we've stayed with them through their changes and am interested in how being bought by Procare affects the quality...hopefully for the better.

Pros

For years we used the local server and then the hosted version of EZCare. We migrated to the website version a few years ago now. The website has a good user interface, the design is mostly intuitive and I like how often they are adding to the software/improving its quality. There are many staff members who've been great help over the years we've been with them.

Cons

Our migration experience was not terrific but we also had data that went back a few decades and there were issues on both sides. Softerware support team eventually did a good job addressing the related issues in a timely manner. I wish their custom reports were better...but their reports section is decent and the EZViewer gives an option to generate a type of report via pdf or excel that you can manipulate further once exported.

Anita H.

Religious Institutions, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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The best child care software I've used

Reviewed 14 days ago

EZCare makes it so easy to keep track of children's tuition. The standard reports I can get are great and I can create my own reports.

Pros

I like being able to put in multiple dates with multiple tuition plans rather than only being able to set up one plan at a time. I like having all the child's information under the child, not some under billing and some under personal information and some under recurring plans. And the customer service is great. They're quick to help and don't make you feel like you should have known.

Cons

I really like EZCare. I'm trying to think of something that I don't like but nothing comes to mind.

Sandy P.

Consumer Services, 1-10 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

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UNezcare is the True Name

Reviewed 4 years ago

They charged me for the online monthly billing from parents although I was never able to use it. I've asked them to stop charging me for the online monthly billing (parents pay their tuition fees) but they continued to charge me for something I could never use.

Pros

My customers could sign up online. Other than that the software isn't worth the monthly fees charged. There are other softwares out there that are much easier for you and your parents to use.

Cons

Online version is very small to read. Their IT people could not get it working. They blamed my computers. I told them to put it on a computer and send to me with a bill for the computer. They wouldn't do it. I had to sign in and go to a special setting to make larger then scroll all over to the different views. They expected me to provide this to working parents in a hurry to drop off their children at sign in. They continued making excuses, as I offered a solution they wouldn't accommodate since they knew their software was a problem on newer computers.

Vendor response

Hello Sandy, we're sorry to hear you're not satisfied with the hosted desktop version of our software. Our client relations department has requested a refund for the online monthly billing fees for February; it was an oversight during the process of cancelling your subscription, and we apologize for the inconvenience. As for the other issue, the hosted desktop version is not optimized for your resolution,...

Julia D.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Great Customer Support

Reviewed 3 months ago

It's a great business! Unfortunately, it appears that Procare is taking over the business, so I think I'm being slowly pushed out. I'm kind of bummed about that!

Pros

The help I get when I call customer support. They always have an answer to my problem!

Cons

I wish I could use this program for online registrations (so the parents put in all the data, not me).

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