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EZCare Logo

EZCare

4.5
(162)

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EZCare makes managing your program easy.

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(1)

EZCare Pricing, Features, Reviews and Alternatives

EZCare FAQs

Q. What type of pricing plans does EZCare offer?

EZCare has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of EZCare?

EZCare has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does EZCare support?

EZCare supports the following languages:
English

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Q. Does EZCare support mobile devices?

EZCare supports the following devices:
Android, iPad, iPhone

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Q. Does EZCare offer an API?

No, EZCare does not have an API available.

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Q. What level of support does EZCare offer?

EZCare offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat

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EZCare product overview

What is EZCare?

EZCare makes enrollment, billing, and scheduling easy. You can customize fields and screens, so unlike most online software, EZCare works the way you do, not the other way around. Furthermore, you have the flexibility to set user-permissions to limit access to only those processes necessary for users to do their job.

Key benefits of using EZCare

• Online registration and payment processing tools.
• The industry-leading support team.
• Extensive customization of fields and screens so EZCare works the way you do.
• Flexible user permissions lets you limit user access only to processes necessary for their job.
• Touch-less Check-In from parent cell phones.
• A parent portal for making contact-free payments.
• The EZSmiles mobile app to keep parents connected to your center.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Knowledge Base
Chat

Training options

Live Online
Videos
Documentation
In Person
Webinars

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EZCare pricing information

Value for money

4.5

/5

162

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

EZCare features

Functionality

4.4

/5

162

Total features

26

1 categories

Most valued features by users

Alerts/Notifications
Customizable Reports
ACH Payment Processing
Attendance Management
Attendance Tracking
Billing & Invoicing
Calendar Management
Communications Management

Functionality contenders

EZCare users reviews

Overall Rating

4.5

/5

162

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10
Rating distribution

5

4

3

2

1

109

40

7

3

3

Pros
Overall the program is outstanding, The training provided is top notch. This program will benefit your program greatly.
The price is fantastic for the quality of customer service and for the functionality of the product.
There are many features that I have not learned so I am certain there is more to gain. I look forward to learning what other ways I can save time and work effort.
Cons
I have only had one negative experience with customer service in the 8 years I have been using EzCare. It turned out she was just having a bad day.
If one has no experience with programming, customizing the reports in Report Designer could be frustrating and complex.
I have done a demo of other/similar programs and they seem to be much more difficult to learn.

Overall rating contenders

LC
AvatarImg

Laura C.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Considered leaving, Ended up staying

Reviewed 2 years ago

Overall, we have had a good experience with EZCare. When migrating to EZCare, we felt completely supported! There was a team to help us, very organized. They were available for as long as we needed.

Pros

I find the latest version of EZCare very easy to use. The produce has evolved to become more intuitive. When there is any question, Customer Support is very helpful. The training is exceptional, with many offerings and the ability to view past webinars.

Cons

I do feel that the option to customize reports is still in development.

AA
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Asher A.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EZCare Review

Reviewed 4 years ago

Over all it does what we need it to do. The few items that I listed above, I feel, would make the job run smoother.

Pros

It's fairly easy to use. Helps to keep our families information well organized.

Cons

There are a couple of things that would help make emails and ledger run smoother. I don't like how I can not go back to the family tab or ledger while sending invoices. I can not move the screen for emails over to look back at ledger for reference without closing the email screen. Then when I pull it back up I have to retype everything. If there can be a way to have more functionality between screen without have to close them, would be a big help. Also, spell check for emails should be added.

Vendor response

We are so glad to hear you find the system easy to use and it has helped organize your information. Many of the features in the system come from clients suggestions. We would love to hear from you in the Client Relations Department We can be reached at (800) 220-3537. Thank you so much for your review! It is appreciated.

MA
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Melisa A.

Hospital & Health Care, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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EZCare

Reviewed 4 years ago
Pros

I like this program because you can tell how many hours someone has been in your care.

Cons

At the center I work out we have an EZCare system connected to our time clock. Sometimes EZCare will not sync correctly.

Vendor response

Thank you for taking your time to complete a review on the EZCare installed child care software, Melisa. We would love to hear from you to assist with any questions you may have about the time clock sync. There are many clients using the time clock sync successfully and we would like to make sure you also have the same experience. The Technical Support Team is happy to assist you and can be reached at (800) 220-2229. Regards, Ellen Molon, Client Relations Specialist

AR
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Amy R.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I love ezcare and have been a client since the late eighties.

Reviewed 14 years ago

I love ezcare and have been a client since the late eighties. This is the only center management software that I have ever used, or would ever recommend--I believe softerware has has been doing this longer than anyone and their experience shows in a superior product, and excellent customer service. The old DOS version that I was using was still adequate, however the developments over the past 15 years or so have made a great program even better! The software is truly easy to use, and if you get stuck, the support team will "hold your hand" until you figure it out--they are without a doubt the most helpful software support I have ever dealt with.

Pros

Does so much more than my old DOS ezcare program! Being able to bill parents and subsidy programs separately has made life much easier. Now we know how much the parents actually owe, and how much our subsidy programs are responsible for. Billing in gereral is so much more streamlined--it is literally something that can be done now in about 5 minutes! I also love being able to link directly to parent's...

Cons

I was a little surprised at how much data entry was necessary even with the personalized data backup! We still have not caught up on entering immunization information! The staff drawer was also completely empty, so although you're not starting from scratch, you are definitely not transferring as much data as you think you are.

CS
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Camille S.

Primary/Secondary Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EZCare EZ2USE

Reviewed 4 years ago
Pros

This program is very easy to use. I have used this software program for some time now and over the years, features have been added to adapt to the way consumers pay for services. I love the Insta-Charge feature that enables our clerks to take payments on the spot. The information on each tab is easy to read and assess the information needed.

Cons

While there are many pre-made reports that can be modified, it is somewhat limited on the ability to create personalized reports. However, I believe EZCare is coming out with a new generation of software that is supposed to address this issue.

Vendor response

Camille, Thank you for the awesome review. I love your title " EZ2USE". Glad to read how much you enjoy the system! Regards, Ellen Molon, Client Relations Specialist

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