This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

EZCare Pricing, Features, Reviews and Alternatives

EZCare product overview

Price starts from

No info

What is EZCare?

EZCare makes enrollment, billing, and scheduling easy. You can customize fields and screens, so unlike most online software, EZCare works the way you do, not the other way around. Furthermore, you have the flexibility to set user-permissions to limit access to only those processes necessary for users to do their job.

Key benefits of using EZCare

• Online registration and payment processing tools.
• The industry-leading support team.
• Extensive customization of fields and screens so EZCare works the way you do.
• Flexible user permissions lets you limit user access only to processes necessary for their job.
• Touch-less Check-In from parent cell phones.
• A parent portal for making contact-free payments.
• The EZSmiles mobile app to keep parents connected to your center.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat

Training options

Live Online
Videos
Documentation
In Person
Webinars

EZCare pricing information

Value for money

4.5

/5

161

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

EZCare features

Functionality

4.4

/5

161
Total Features42 1 categories

Most valued features by users

Alerts/Notifications
Third Party Integrations
Data Import/Export
Attendance Tracking
Communication Management
Parent Portal
Daily Reports
General Ledger

Functionality contenders

EZCare users reviews

Overall rating

4.5

/5

161

Positive reviews

92%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

108

40

7

3

3

Pros
Overall the program is outstanding, The training provided is top notch. This program will benefit your program greatly.

EH

Erin H.

The price is fantastic for the quality of customer service and for the functionality of the product.

AB

Alissa B.

There are many features that I have not learned so I am certain there is more to gain. I look forward to learning what other ways I can save time and work effort.

PQ

Paula Q.

Cons
I have only had one negative experience with customer service in the 8 years I have been using EzCare. It turned out she was just having a bad day.

IB

Irene B.

If one has no experience with programming, customizing the reports in Report Designer could be frustrating and complex.

KH

Karen H.

I have done a demo of other/similar programs and they seem to be much more difficult to learn.

SZ

Sara Z.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great for child care centers

Reviewed 3 years ago
Pros

This is so easy to use and manage child care facilities.

Cons

We often run into issues with the program crashing.

Vendor response

Hi Tara, Thank you for taking the survey. I am glad to hear that you find the system easy to use. Your organization currently has the installed version of EZCare which is installed on your servers. Your IT person would best be able to determine what is causing the servers issues.We do have a Hosted Version of EZCare which is stored on our servers and a Cloud Version. If I can answer any questions for you I can be reached at (800) 220-3537. Regards, Ellen Molon, Client Relations Specialist

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Long Time User

Reviewed 7 months ago

Price-wise they were better than many and likely still are. New companies are coming out more and more...for many years the competition was slim pickings. I'm glad we've stayed with them through their changes and am interested in how being bought by Procare affects the quality...hopefully for the better.

Pros

For years we used the local server and then the hosted version of EZCare. We migrated to the website version a few years ago now. The website has a good user interface, the design is mostly intuitive and I like how often they are adding to the software/improving its quality. There are many staff members who've been great help over the years we've been with them.

Cons

Our migration experience was not terrific but we also had data that went back a few decades and there were issues on both sides. Softerware support team eventually did a good job addressing the related issues in a timely manner. I wish their custom reports were better...but their reports section is decent and the EZViewer gives an option to generate a type of report via pdf or excel that you can manipulate further once exported.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The best child care software I've used

Reviewed 14 days ago

EZCare makes it so easy to keep track of children's tuition. The standard reports I can get are great and I can create my own reports.

Pros

I like being able to put in multiple dates with multiple tuition plans rather than only being able to set up one plan at a time. I like having all the child's information under the child, not some under billing and some under personal information and some under recurring plans. And the customer service is great. They're quick to help and don't make you feel like you should have known.

Cons

I really like EZCare. I'm trying to think of something that I don't like but nothing comes to mind.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

UNezcare is the True Name

Reviewed 4 years ago

They charged me for the online monthly billing from parents although I was never able to use it. I've asked them to stop charging me for the online monthly billing (parents pay their tuition fees) but they continued to charge me for something I could never use.

Pros

My customers could sign up online. Other than that the software isn't worth the monthly fees charged. There are other softwares out there that are much easier for you and your parents to use.

Cons

Online version is very small to read. Their IT people could not get it working. They blamed my computers. I told them to put it on a computer and send to me with a bill for the computer. They wouldn't do it. I had to sign in and go to a special setting to make larger then scroll all over to the different views. They expected me to provide this to working parents in a hurry to drop off their children at sign in. They continued making excuses, as I offered a solution they wouldn't accommodate since they knew their software was a problem on newer computers.

Vendor response

Hello Sandy, we're sorry to hear you're not satisfied with the hosted desktop version of our software. Our client relations department has requested a refund for the online monthly billing fees for February; it was an oversight during the process of cancelling your subscription, and we apologize for the inconvenience. As for the other issue, the hosted desktop version is not optimized for your resolution,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Customer Support

Reviewed 3 months ago

It's a great business! Unfortunately, it appears that Procare is taking over the business, so I think I'm being slowly pushed out. I'm kind of bummed about that!

Pros

The help I get when I call customer support. They always have an answer to my problem!

Cons

I wish I could use this program for online registrations (so the parents put in all the data, not me).

EZCare FAQs and common questions

EZCare has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


EZCare has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


EZCare supports the following languages:
English


EZCare supports the following devices:
Android, iPhone, iPad


No, EZCare does not have an API available.


EZCare offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat

Related categories