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EZCare vs Jackrabbit Care Comparison

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Overview

EZCare organizes all of your time-consuming tasks, giving you more time for growing enrollment, enhancing your program, and...

Jackrabbit Care is a web based solution for child care centers that helps in enrollment of children, schedule events, track...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

162

5

4

3

2

1

109

40

7

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

34

5

4

3

2

1

17

11

5

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

Overall the program is outstanding, The training provided is top notch. This program will benefit your program greatly.
The price is fantastic for the quality of customer service and for the functionality of the product.
There are many features that I have not learned so I am certain there is more to gain. I look forward to learning what other ways I can save time and work effort.

Pros

On top of all of the excellent features which far outweigh the issues we have had, Jackrabbit's customer service has been amazing.
Great for tracking staff hours for payroll, great for check in and check out of children and ability to access information regarding attendance.
The product is easy to use and their customer service staff and training staff have been awesome.

Cons

I have only had one negative experience with customer service in the 8 years I have been using EzCare. It turned out she was just having a bad day.
If one has no experience with programming, customizing the reports in Report Designer could be frustrating and complex.
I have done a demo of other/similar programs and they seem to be much more difficult to learn.

Cons

Entering varying schedules is quite tedious. Also, there are very few editing options, so if you make a mistake, you have to delete and start over.
I really can't think of anything that I would complain about.
The fact onl y one user can use the service at a time is frustrating.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features26
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communications Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Electronic Payments
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Immunization & Allergy Tracking
  • Live Chat
  • Member Database
  • Milestone Tracking
  • Multi-Location
  • Parent Portal
  • Payment Processing
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Check-in/Check-out
  • Self Service Portal
  • Student Management
  • Third Party Integrations
  • Video Support
  • Wait List Management
  • Total features39
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communications Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customizable Forms
  • Customizable Reports
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Electronic Payments
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Immunization & Allergy Tracking
  • Live Chat
  • Member Database
  • Milestone Tracking
  • Multi-Location
  • Parent Portal
  • Payment Processing
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Check-in/Check-out
  • Self Service Portal
  • Student Management
  • Third Party Integrations
  • Video Support
  • Wait List Management

Integrations

  • Total integrations1
  • Authorize.Net
  • CANVAS
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle LMS
  • PayPal
  • Salesforce Sales Cloud
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings
  • Total integrations3
  • Authorize.Net
  • CANVAS
  • Google Analytics 360
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Moodle LMS
  • PayPal
  • Salesforce Sales Cloud
  • Stripe
  • WordPress
  • Zapier
  • Zoom Meetings

User reviews that mention these apps

RF
AvatarImg

Rebecca F.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EZCare logo

EZCare

Great Software

Reviewed 6 years ago

The customer support is excellent! I like how easy it is for our parents to register. I wish it were a little easier to use with Quick Books as we use that for our bookkeeping. It is doable, but there are so many steps and reports to print.

Pros

How it is geared towards child care centers.

Cons

I wish I could access it from multiple locations. I also wish it was a little more compatible with Quick Books.

MM
AvatarImg

Melodie M.

Arts and Crafts, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

EZCare logo

EZCare

Milford Extended day

Reviewed 6 years ago

We find EZ-care to be a very useful tool for billing and tracking for our before and after care program.

Pros

Great tech support

Cons

nothing

SR
AvatarImg

Sharon R.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EZCare logo

EZCare

Like Having a Business Assistant

Reviewed 6 years ago

We have used Ez-Care for years. We now use the payment module. With Ez-Care we have been able to do less manual input for our families. Once the payment schedule is set up, it is just a matter of pushing a button. We have fewer families that are behind in payments. We plan on using Ez-Care for years to come because it covers all our needs.

Pros

It covers all the business aspects of doing child care

Cons

It takes a lot of time to input the original information but this would be the same for all software

AvatarImg
AvatarImg

Tara L.

Verified reviewer

Primary/Secondary Education, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EZCare logo

EZCare

Great for child care centers

Reviewed 4 years ago
Pros

This is so easy to use and manage child care facilities.

Cons

We often run into issues with the program crashing.

Vendor response

Hi Tara, Thank you for taking the survey. I am glad to hear that you find the system easy to use. Your organization currently has the installed version of EZCare which is installed on your servers. Your IT person would best be able to determine what is causing the servers issues.We do have a Hosted Version of EZCare which is stored on our servers and a Cloud Version. If I can answer any questions for you I can be reached at (800) 220-3537. Regards, Ellen Molon, Client Relations Specialist

AW
AvatarImg

Angela W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

EZCare logo

EZCare

EZ CARE 2 Review

Reviewed 10 years ago

I would recommend EZ CARE 2 to every preschool.

Pros

EZ CARE 2 has been so helpful in accomodating ALL our needs for posting tuition, tracking attendance, and scheduling in our preschool. It is so easy to use and if I ever have a question, the staff at EZ CARE support are very patient in walking me through my problem and teaching me how to be able to do it correctly. I love all the features it encompasses. I would (and have) recommend EZ CARE 2 to other Directors. It can also run many helpful reports.

Cons

It would be nice to have it integrate with Quickbooks.

DD
AvatarImg

Donna D.

Religious Institutions, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EZCare logo

EZCare

After School Care Excellent Software

Reviewed 3 years ago

Overall we have been very pleased with Ez Care Software.

Pros

EzCare was easy to set up and use. Training is offered however I haven’t needed as much because it is so easy. I not computer Savvy.

Cons

Once charges duplicated and once payments duplicated. Working with the tim clock.

Vendor response

Donna, Thank you for taking the time to complete EZCare online childcare software. I am glad to hear how pleased you are with the software. Best, Ellen Molon, Client Relations Specialist

VH
AvatarImg

Val H.

Nonprofit Organization Management, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EZCare logo

EZCare

Wonderful product!

Reviewed 6 years ago

Have used EZ-Care for 15 years. Very easy to use, great value and great support staff that respond quickly! EZ-Care worked with us several years ago to implement our online registration that can be easily imported into the EZ-Care database, what a savings of time and money, not to mention paper!

Pros

Online registration feature and electronic payments!

Cons

None

CW
AvatarImg

Cheryl W.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

EZCare logo

EZCare

Nurturing Nook

Reviewed 2 years ago

I have had a great experience with EZ Care. I have been an EZ Care user since 1992, starting with the DOS program, the hosted program, and now the web based program.

Pros

I like the Parent Portal. Parents now have the ability to look at their account in real time instead of waiting for an invoice.

Cons

The inability to do custom reports for all areas.

EH
AvatarImg

Erin H.

Primary/Secondary Education, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EZCare logo

EZCare

Great Resource for Time saving Management

Reviewed 2 years ago

Overall the program is outstanding, The training provided is top notch. This program will benefit your program greatly.

Pros

This product is easy to use. Helps keep our facility organized with records, payments, and other day to day functions.

Cons

The add on of a Child Care Food Program related program would benefit a lot of centers.

MA
AvatarImg

Melisa A.

Hospital & Health Care, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

EZCare logo

EZCare

EZCare

Reviewed 4 years ago
Pros

I like this program because you can tell how many hours someone has been in your care.

Cons

At the center I work out we have an EZCare system connected to our time clock. Sometimes EZCare will not sync correctly.

Vendor response

Thank you for taking your time to complete a review on the EZCare installed child care software, Melisa. We would love to hear from you to assist with any questions you may have about the time clock sync. There are many clients using the time clock sync successfully and we would like to make sure you also have the same experience. The Technical Support Team is happy to assist you and can be reached at (800) 220-2229. Regards, Ellen Molon, Client Relations Specialist

KC
AvatarImg

Kim C.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EZCare logo

EZCare

Great Software for Preschools

Reviewed 2 years ago

Very positive. We made the right decision in moving to the online child care software.

Pros

The software is really easy to learn. It can be confusing at first because there is so much to it but the Support Staff is amazing and answers any questions quickly. I love the look of the software as well.

Cons

Sometimes when I have a question and do not want to call in to Support, I check the Question and Answer board and it's hard to find what I am looking for.

MM
AvatarImg

Mary M.

Education Management,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

EZCare logo

EZCare

We Highly Recommend EZ Care

Reviewed 6 years ago

We have been using EZ Care for more than 20 years. The product is easy to use, support is great, and up-grades/updates add excellent features. We can't wait for the new version! We highly recommend EZ Care.

Pros

No pros were added to this review

Cons

No cons were added to this review

DN
AvatarImg

Debbie N.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

EZCare logo

EZCare

Long time user

Reviewed 6 years ago

I personally have used EZ-Care for the past 15 years. The software has kept up with the times, is easy to use and the reports addresses most child care needs without having to customize. Very happy with this product!

Pros

No pros were added to this review

Cons

No cons were added to this review

MD
AvatarImg

Melissa D.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EZCare logo

EZCare

New users with the software!.

Reviewed 6 years ago

Although we are new users, we continue to enjoy the ease of this program. There is more for us to learn and in time we will utilize more features. Also want to comment that anytime we need support...you guys are on the spot. The software support is excellent.

Pros

If you make a mistake...easily fixed.

Cons

We are a dementia specific day care program for ADULTS. Wish that the reports can be altered to say Participants rather than CHILD.

JG
AvatarImg

Janelle G.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EZCare logo

EZCare

We have used EZCare for 9 nine years now and it has been worked well for us.

Reviewed 5 years ago

It takes care of posting charges, emailing billing, reports for the accountant, and pulling information needed for yearly audits.

Pros

Customer support is phenomenal! I love working with the staff when something comes up that I can't take care of. They are always there for me!

Cons

Some of the system generated reports are limiting. It is a little daunting to be able to change or set-up a new report.

JB
AvatarImg

Jodi B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

EZCare logo

EZCare

We like EZ Care

Reviewed 6 years ago

We have always had great experiences with this software. It is the best for child care programs out there.

Pros

No pros were added to this review

Cons

No cons were added to this review

WF
AvatarImg

Warren F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

EZCare logo

EZCare

Outstanding Child-care Software!

Reviewed 10 years ago

I highly recommend EZ-Care2 to any child care program looking for management software. I've explored other child care software products and have found none that come even close to the quality, adaptability, and value for the dollar (and others are generally more expensive). Buy it - you'll be glad you did.

Pros

EZ-Care2 is an excellent child care management software program. We've used it for over ten years for activity at ten locations serving thousands of children - for attendance, invoicing families with various scholarship rates, demographics, registrations, and report/data generation for various funding reports. Softerware support has been outstanding, and we are able to customize to our needs without additonal costs. Original purchase price was moderate, and annual support cost is quite reasonable.

Cons

Takes some time to learn to use, but given the features and adaptability quite worth the time. (It would be difficult, if not impossible, to have a product of this calliber be a simple quick study.)

SB
AvatarImg

Sandi B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

EZCare logo

EZCare

EZCare Progrm review

Reviewed 10 years ago

I would recommend this program to any child care program looking for a software program to help manage their data.

Pros

This program has the ability to help make our program run smoothly by providing a place to input our families information in a central location. We are able to store our information in a convenient place and can gain access to it through a variety of report formats including designing our own. The company seems to care about it's customers and gives personal attention to our needs. There are many features that we haven't implemented yet but like that we have some options.

Cons

No program is perfect. There are going to be occasional glitches but we have been able to resolve these in a timely mannor without too many problems with a phone call to ezcare support.

MH
AvatarImg

Marisa H.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

EZCare logo

EZCare

Great Asset to Our Organization

Reviewed 6 years ago

EZ-Care has given us the opportunity to be more organized and has enhanced our ability to better serve our families.

Pros

The customer service is outstanding. It's great to have all of our account information in one place.

Cons

A little pricey.

TH
AvatarImg

Tonya H.

Individual & Family Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EZCare logo

EZCare

User Friendly Child Care Software

Reviewed 2 years ago

My organization has found EZCare online child care software to be more than capable of handling our mid-size center's daily needs.

Pros

EZCare online child care software is very user friendly with additional features being rolled out regularly. The development team listens to user feedback and often takes steps to implement user suggestions.

Cons

Available system reports are somewhat limited. However, customized reporting is being introduced and new system reports are being added regularly.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Higher Education, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

EZCare logo

EZCare

Helpful, but takes a bit to learn

Reviewed 4 years ago
Pros

This software is great for making child care easy and simple to use. Provides an efficient way for parents to track, manage, and stay connected to their children.

Cons

The software on the computer sometimes crashes which can be very frustrating

Vendor response

Thank you for signing up for a free trial of the EZCare online childcare software. The parent portal is one of our many great features in the system. We would love to hear from you to get your feedback on the system and to answer any questions you may have. Please reach out to the Client Relations Department, the phone number is (800) 220-3537. We look forward to hearing from you. Regards, Ellen Molon, Client Relations Specialist

AR
AvatarImg

Ann R.

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

EZCare logo

EZCare

Great support

Reviewed 6 years ago

I appreciate that when need support issues resolved they are done quickly and someone walks me through the process, helping advance my knowledge and skills.

Pros

That the customer service is prompt and attentive

Cons

I wish that I could link it to my accounting software better but that might be more of an obstacle on my end as opposed to EZ Care.

SH
AvatarImg

Sandra H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

EZCare logo

EZCare

Accountant

Reviewed 10 years ago

I've recommended and helped install at other day cares. This software is unique to day cares and provides all levels of support.

Pros

We have been using EZ-Care since early development of the product. It has helped tremendously in financial management of our locations. The staff is always friendly and helpful.

Cons

If any con it would be the designing of reports, but that could be due to my lack of time to attend a workshop or training session.

IT
AvatarImg

ILsany T.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EZCare logo

EZCare

Good Record keeper!

Reviewed 6 years ago

EZ care helps to keep our student's records and billing updated. Is easy to work with even when you have not had a training.

Pros

Records with the software are updated and billing information is easy to read.

Cons

you can not have two screens open at the same time

DL
AvatarImg

Davy L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

EZCare logo

EZCare

Great Software

Reviewed 6 years ago

Love E Z Care. Not too many issues but need help when there is one. Your support staff is incredible. Very knowledgeable and patient.

Pros

No pros were added to this review

Cons

No cons were added to this review