EZCare Pricing Plan & Cost Guide

EZCare

EZCare makes managing your program easy.

4.53/5 (161 reviews)

EZCare Pricing

Pricing model: Subscription

Free Trial: Available

EZCare offers three different packages designed to meet the needs of centers large and small. Our account managers will help you select the package that’s right for your center.

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EZCare Pricing Reviews

Pros

  • The price is fantastic for the quality of customer service and for the functionality of the product.Alissa B.Read the full review
  • Overall the program is outstanding, The training provided is top notch. This program will benefit your program greatly.Erin H.Read the full review
  • There are many features that I have not learned so I am certain there is more to gain. I look forward to learning what other ways I can save time and work effort.Paula Q.Read the full review

Cons

  • I have only had one negative experience with customer service in the 8 years I have been using EzCare. It turned out she was just having a bad day.Irene B.Read the full review
  • If one has no experience with programming, customizing the reports in Report Designer could be frustrating and complex.Karen H.Read the full review
  • I have done a demo of other/similar programs and they seem to be much more difficult to learn.Sara Z.Read the full review
97%
recommended this to a friend or a colleague

8 reviewers had the following to say about EZCare's pricing:

Warren F.

Outstanding Child-care Software!

Reviewed 2013-05-31
Review Source: Capterra

I highly recommend EZ-Care2 to any child care program looking for management software. I've explored other child care software products and have found none that come even close to the quality, adaptability, and value for the dollar (and others are generally more expensive). Buy it - you'll be glad you did.

Pros
EZ-Care2 is an excellent child care management software program. We've used it for over ten years for activity at ten locations serving thousands of children - for attendance, invoicing families with various scholarship rates, demographics, registrations, and report/data generation for various funding reports. Softerware support has been outstanding, and we are able to customize to our needs without additonal costs. Original purchase price was moderate, and annual support cost is quite reasonable.

Cons
Takes some time to learn to use, but given the features and adaptability quite worth the time. (It would be difficult, if not impossible, to have a product of this calliber be a simple quick study.)

Rating breakdown

Ease of use
Customer support

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Alissa B.

Ez-Care...not always so easy

Used daily for less than 6 months
Reviewed 2018-09-28
Review Source: Capterra

Pros
The price is fantastic for the quality of customer service and for the functionality of the product.

Cons
It is not very user friendly. Even though the customer service and the help prompts are abundant, the product itself is bully and time consuming to set up. The company imported all the data from my previous software, but all the data did not move smoothly. Some data was duplicated, leaving many extra hours of editing for me. And the editing is not easy. The financial portion of the system, though works beautifully and make my customers happy.

Response from SofterWare


Alissa, Thank you for taking your time to fill out the review. A Client Relations Specialist will be in contact with you this week so we can improve your experience moving forward. Regards, Ellen Molon, Client Relations Specialist

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Bradley W.

Long Time User

Used weekly for 2+ years
Reviewed 2021-03-03
Review Source: Capterra

Price-wise they were better than many and likely still are. New companies are coming out more and more...for many years the competition was slim pickings. I'm glad we've stayed with them through their changes and am interested in how being bought by Procare affects the quality...hopefully for the better.

Pros
For years we used the local server and then the hosted version of EZCare. We migrated to the website version a few years ago now. The website has a good user interface, the design is mostly intuitive and I like how often they are adding to the software/improving its quality. There are many staff members who've been great help over the years we've been with them.

Cons
Our migration experience was not terrific but we also had data that went back a few decades and there were issues on both sides. Softerware support team eventually did a good job addressing the related issues in a timely manner. I wish their custom reports were better...but their reports section is decent and the EZViewer gives an option to generate a type of report via pdf or excel that you can manipulate further once exported.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kim C.

Great to work with

Used daily for 2+ years
Reviewed 2016-12-06
Review Source: Capterra

We have been using EzCare for many years. We use the portions of it that work best for us as an organization. WE are currently slowly moving our 24 locations over to the Ez EFT. It is going more smoothly than I anticipated. The centers have shared that Support is more supportive and quicker to get back to us than in the past.

Pros
The variety they offer

Cons
It is an American product so the cost for Canadians can be high depending on the exchange

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Laura R.

All good

Used daily for 2+ years
Reviewed 2020-10-26
Review Source: Capterra

It is great

Pros
It is easy to use and if you have a problem support is a phone call away. The support team is very knowledgable and fix the problem. It is great.

Cons
A little expensive and does not write checks or have some of the reports I am use to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Val H.

Wonderful product!

Used weekly for 2+ years
Reviewed 2016-11-11
Review Source: Capterra

Have used EZ-Care for 15 years. Very easy to use, great value and great support staff that respond quickly! EZ-Care worked with us several years ago to implement our online registration that can be easily imported into the EZ-Care database, what a savings of time and money, not to mention paper!

Pros
Online registration feature and electronic payments!

Cons
None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jennifer W.

EZCare really is EZ!

Used daily for 2+ years
Reviewed 2019-06-25
Review Source: Capterra

Parents love the ease of us being able to quickly pull up any information on their child/children, in case it needs to change, or if they need a copy of something. Of course, we wish we were on the version that offers the Parent Portal, so they could do those things themselves.....but our Business Office is too stingy to pay the extra cost. We also love being able to offer card payments, rather than just checks or cash.

Pros
Easy to learn and operate, even when updates and changes come along.

Cons
The ONLY thing I miss about the program we used to use is the automatic Tuition Posting when we opened the program each Monday morning. We have to remember to manually post tuition each Monday, which can get a little dicey, depending on how the day starts out!

Response from SofterWare


Thank you for the wonderful review of our desktop version of EZCare. I am glad to hear that you find the system easy to learn and use! When your ready to move to the version with the Parent Portal let us know. :) Regards, Ellen Molon, Client Relations Specialist

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Russell S.

rebuild that database!

Reviewed 2015-06-25
Review Source: Capterra

We switched from Procare v10 that had just been released, after it kept bringing our server down and Procare couldn't figure out what was causing it. (A brand new server lasted less that 4 hours before crashing once Procare was installed!) EZ Care is module based and very configurable. This was my selling point, we could label fields and add fields to our needs. You can also build your own reports with the built in designer, also very helpful. The biggest cons in that it was so unstable. We would find the program would mess up and the tech support solution (rebuild the database!), it would go wrong again (rebuild the database). There was a definite pattern. The support is one of the more expensive ones we had found and we now know why, we felt we were on to support nearly every week asking for help. We just became so frustrated we had to find a different solution. The support staff were very helpful and updates were being released (every 6 months I recall?) so extra features were being added, but the stability of the product was our biggest concern that we had to say thanks, but no thanks.

Rating breakdown

Ease of use
Customer support

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