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Famly vs ChildcareCRM Comparison

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Overview

Category Leaders

Famly is a platform for childcare centres, daycares, nurseries, childminders and parents to ease administration, improve...

Category Leaders

ChildcareCRM is cloud-based CRM software designed to help childcare organizations track and manage leads. The centralized...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

66

10

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

5

4

3

2

1

50

5

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

The app is so easy to use and such a great tool to share information with parents. Beautiful learning journeys for our children including videos that they will look back on.
Overall we have had a great experience the past year, we hope for a long and positive relationship.
Great software, it was really easy to set up and the customer support were knowledgeable, friendly and easy to contact.

Pros

We are able to capture potential customers that we had previously thought were not interested anymore. The customer service is outstanding.
Also like the ability to conveniently manage and access multiple locations; for someone who is an administrator but sometimes a user at specific locations this is important.
I tried this product with a free demo and was hooked immediately. I saw amazing results from day 1 and over the past year my revenue has increased $400,000 which I attribute directly to Childcare CRM.

Cons

Only thing is that the push notification for an accident does not tell you what child it is about.
Sometimes staff in the sleep room change and it can be hard calculating 7 different wake up times from the time each child has been marked to have fallen asleep.
If a child hasn't started but register and you make a mistake on the room moves this can be hard to amend without seeking help. Can this be made the same as children who are registered.

Cons

There is not much that I can say about this application that is negative.
Our previous database system, Salesforce, was clunky and industry agnostic. Salesforce was not easily understood by the center directors and it was difficult to customize.
All I have to do is keep a check on things to see what I have to do next. If I have a problem I just ask and an answer is provided for me.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features73
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Alerts/Notifications
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Class Scheduling
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Immunization & Allergy Tracking
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Learning Management
  • Leave Tracking
  • Live Chat
  • Mail Merge
  • Mailing List Management
  • Meal / Nutrition Management
  • Member Database
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Location
  • Opportunity Management
  • Parent Portal
  • Payment Processing
  • Pipeline Management
  • Pipeline Reports
  • Progress Reports
  • Progress Tracking
  • Prospecting Tools
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Revenue Management
  • Role-Based Permissions
  • SMS Marketing Managment
  • Sales Forecasting
  • Sales Reports
  • Self Check-in/Check-out
  • Sick Leave Tracking
  • Social Media Integration
  • Source Tracking
  • Summary Reports
  • Task Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • User Profiles
  • Video Support
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Web Forms
  • Workflow Management
  • Total features63
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Alerts/Notifications
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Trail
  • Automatic Backup
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Class Scheduling
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Communications Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Data Import/Export
  • Data Security
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Financial Analysis
  • Financial Management
  • Forecasting
  • Immunization & Allergy Tracking
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Learning Management
  • Leave Tracking
  • Live Chat
  • Mail Merge
  • Mailing List Management
  • Meal / Nutrition Management
  • Member Database
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Multi-Campaign
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Location
  • Opportunity Management
  • Parent Portal
  • Payment Processing
  • Pipeline Management
  • Pipeline Reports
  • Progress Reports
  • Progress Tracking
  • Prospecting Tools
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Revenue Management
  • Role-Based Permissions
  • SMS Marketing Managment
  • Sales Forecasting
  • Sales Reports
  • Self Check-in/Check-out
  • Sick Leave Tracking
  • Social Media Integration
  • Source Tracking
  • Summary Reports
  • Task Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • User Profiles
  • Video Support
  • Visual Analytics
  • Volunteer Management
  • Wait List Management
  • Web Forms
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Canvas LMS
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Microsoft Teams
  • Moodle
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Stripe
  • Wordpress
  • Zapier
  • Zoom
  • Total integrations8
  • Authorize.net
  • Canvas LMS
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Classroom
  • Google Drive
  • Google Workspace
  • LinkedIn
  • Mailchimp
  • Microsoft 365
  • Microsoft Teams
  • Moodle
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Stripe
  • Wordpress
  • Zapier
  • Zoom

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Famly vs. ChildcareCRM

See how Famly and ChildcareCRM stack up against each other by comparing features, pricing, ratings, integrations, security & more.