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iClassPro Logo

Class management platform for sports or recreation centers

iClassPro Reviews - Page 5

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466 reviews

OC
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Owen C.

Sports, 11-50 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Constantly improving our business!

Reviewed 6 years ago

With iClass Pro and the iClass Pro App I have been able to streamline our business process cutting the amount of time needed for daily functions. Our customers have direct access to their accounts and have multiple controls to help them stay connected on their athlete and their skills, up to date on billing, and engaged in upcoming events. iClass Pro is a huge part in my business's success!

Pros

After 12 plus years of using iClass Pro, I am constantly impressed by the forward progress of the software! We have been big fans of the parent portal, and use it's functions daily. The functions of the new iClass Pro App are an even better upgrade with an easy to use layout, multiple functions and great looking style. I am excited to be rolling this out to our clients. It makes our business look and feel cutting edge, user friendly and efficient.

Cons

There is nothing I dislike about the new iClass Pro App or the iClass Pro software.

CB
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Celia B.

Sports, 11-50 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iClass Pro

Reviewed 5 years ago

Great customer service. I love how I'm able to call and get questions answered right away.

Pros

User friendly! The pages are easy to navigate and understand.

Cons

No real cons, I would just like to see a couple of things added. It would be helpful when you add a "new" family, the program recognizes that a phone number is already in use. We always ask if they have been here before and even though they said no, sometimes they have and they just forgot that they booked a party years back and they're already in the system! And maybe a flashing or a red colored alert if their are notes listed on the family page. Just need something eye-catching so the staff knows to look! Last would be the ability to swipe and save the credit card on customer billing side.