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iClassPro Logo

Class management platform for sports or recreation centers

iClassPro Reviews - Page 6

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466 reviews

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Eric W.

Entertainment, 1-10 employees

Used daily for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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We are Satisfied

Reviewed 6 years ago
Pros

THere are several reports that we like to use for tracking business statistics. I like how you do not have a client limit and that there is no tiered pricing structure.

Cons

It seems to run slow at times. We would also like it to have a better way to filter the accounts based on balances.

JB
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Jessica B.

Education Management, 1-10 employees

Used weekly for 2+ years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Solid infrastructure, great customer support

Reviewed 5 years ago
Pros

The iClassPro infrastructure makes it fairly easy to manage our program - everything from the enrollment to billing to ongoing correspondence with families. The UX is mostly intuitive and the user prompts are helpful to guide you along any given process. I've also really been impressed by the customer support - the online chat feature as well as the email/phone support is best in class.

Cons

Our program may be unique in that families apply but have to be accepted - we'd love to manage this through iclasspro but haven't found a way to enable a families to enter their info without having full exposure/admission to the program (systematically). We've also had some issues with the mobile experience, specifically sending emails to our full population from a mobile device.