Innform Pricing Plan & Cost Guide

Innform

Learning management system (LMS) for hospitality businesses

4.63/5 (8 reviews)

Innform Pricing

Starting from: £1.00/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

Innform is offered in three different product plans. Customers are billed for every active user monthly, or annually based on the product plan they choose. With Innform volume discounts, customers can pay up to 52% less per user, as they increase the number of active users on the platform. There is a further 10% discount applied to the cost per active user when customers opt for annual billing.

There are no additional fees for implantation or support.

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Innform Pricing Reviews

3 reviewers had the following to say about Innform's pricing:

Wendy S.

Great Basic Product for Low Price

Used weekly for 6-12 months
Reviewed 2021-05-06
Review Source: Capterra

They were simple effective and priced well for large organizations , if you are good with simple training and quizzes then I would definitely recommend them.

Pros
Its price and simple easy to use features and set up.

Cons
The tests could be more complicated for doing different types of quizzes.

Response from Innform


Hi Wendy! Many thanks for sharing this review with us :) I'm glad you are finding Innform simple and easy to use. This is our number one objective. One thing to point out, is that we've recently added many more question types within the Innform quiz feature, along with numerous new additional functionality in the course builder. Thanks again for using Innform!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Charlotte P.

Innform LMS

Used weekly for 6-12 months
Reviewed 2021-03-01
Review Source: Capterra

Overall, really impressed with the software and the customer service team, who have always been really helpful and patient when I am having technical issues (I am not a technical person so this is much appreciated). The price is good and I can see this software being so helpful for training new staff as the business expands and opens new cafes.

Pros
The software is really simple and easy to use from both an admin and staff POV. It is really easy to create content, embed pictures/documents/videos, and track user completion. Staff are able to easily complete courses and they enjoy the quizzes. It makes staff training much simpler and easier, and reduces the need for lots of texts to group chats, buts of paper floating about in folders, and reduces mixed messaging to staff.

Cons
The only con is that it tends to glitch quite a lot. There are often glitches when I am creating content- just little things like a photo disappears when I try to move it, or occasionally content I have made will just delete itself. This doesn't happen often enough to stop me thinking the software is great, but it is a little annoying every now and then. Staff also experience glitches occasionally, the most common complaint being that they have completed a training but the course hasn't switched from 'assigned' to 'completed', even when they have been through it a few times.

Response from Innform


Thank you very much for this review, Charlotte! We are very pleased to hear that you and your learners find Innform simple to use this is one of our key objectives!

I am sorry to hear that you've experienced some glitches. Innform is an evolving product therefore improvements are being implemented on a weekly basis. Your feedback is of great help for us, so we will take extra care on this point.

The Innform support team will be in touch to look into these issues for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Modern LMS, very user friendly, great support team and cost effective.

Used daily for free trial
Reviewed 2020-10-19
Review Source: Capterra

Pros
The software is very user friendly and very cost effective. Very easy to make your courses look engaging and easy to integrate videos, pictures and quizzes within courses.

Cons
Lacks basic functionalities such as GIF integration within the module creations. Additionally, the receptiveness of the website is sometimes lagging or non responsive.

Response from Innform


Thank you very much for this review! :) We're delighted to hear that you find Innform easy to use. We take special care in refining the tool week on week with new feature updates and improvements to the user experience. Our team has taken note of the functionalities that you feel are lacking in the product and these are now added to our list of considerations! Thanks again and I hope that you keep enjoying Innform :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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