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iSpring Suite Logo

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An easy to use tool to quickly create courses

(5)

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iSpring Suite Pricing

Pricing overview

Value for money rating

4.5

/5

1.6K

Price starts from

770

/user

Per year

Pricing options
Free plan
Subscription
Free trial

Pricing details

Volume and academic discounts.

What users say

The tutorials are great, as they explain exactly what you need to know and are not too long. Great costumer support (quick responses and friendly people!).
It shows me that the people who had dedicated themselves to this program, have invested a lot of time and commitment combined with deep understanding of pedagogy.

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Reviewers who mentioned pricing said:

AR
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Verified reviewer

E-Learning, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best value for an authoring tool

Reviewed 2 years ago

Overall, it is a great product within the world of authoring tools. It seems that most have a bit of 'clunkiness' associated with them. In my opinion, iSpring has the least and is the best value.

Pros

The ease of use is what I like the most! I have been able to train people easily on how to use it, and it is intuitive. I also appreciate the recent prompt support that I had as some videos were exporting funny. It was all resolved within 24 hours of opening the ticket over the weekend.

Cons

The only piece that I don't like from this software is how the interactions and quizzes are not cloud-based. We are a cross functional team that collaborate on courses, and this impacts our workflow.

Vendor response

Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! As per your cons, if you use the latest version of our authoring tool, you can create a quiz online. Here are the instructions on how to do this: https://docs.ispringsolutions.com/ispring-space/creating-a-quiz-35652572.html As for interactions, thank you for sharing your feedback! I will forward your message to our Product Development Team as a feature request. We will make a note of it and consider adding it in future updates. Keep up the great work!

DK
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Dina K.

Education Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Ispring suite review

Reviewed 5 years ago
Pros

The rep working in Customer support has been most helpful. Without him I wouldn't have achieved what I managed to achieve today! He is sooo helpful. efficient, knowledgeable and courteous. 5 stars to the rep! Keep up the good work and thank you for your help

Cons

Many of the graphics are locked so not good value versus competitor products

Vendor response

Hi Dina, Thanks a lot for your wonderful review of iSpring Support team. We very much appreciate it :)

AR
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Verified reviewer

E-Learning, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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iSpring Usability

Reviewed 4 years ago

Overall, the application is responsive, no issue with responsiveness. Very flexible and lots of customer support and webinars.

Pros

Very interactive, user-friendly and integrated with Powerpoint. Easy to export to various SCORM versions.

Cons

Need constant update and the price is steep for a single user like me.

Vendor response

Hello and thank you tons for sharing your feedback about iSpring products and service! We very much appreciate it :) Hope it keeps serving you well!

ND
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Nalin D.

Education Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smart E-Learning Content for every device. Develop in PowerPoint and Deliver with iSpring Suite.

Reviewed 8 years ago

I am Nalin from New Delhi, India and I have a rich experience in E-Learning and developing Digital Content of over 8 years. Being in this domain, I have been working on and testing many softwares. E-Learning is a field where you get the taste of a variety of computer programs. Like graphic design, video production, sound editing, animation software etc. Out of them, the most important software is...

Pros

1. First and foremost its ease of use. Its unbelievably simple with the easiest learning curve. I couldn't realize how soon I became a pro iSpring user from a novice one. 2. Quick loading of HTML 5 courses in browsers even on low bandwidths. Sometimes I have noticed that courses published with iSpring Suite load even quicker than Youtube videos. 3. There is also a course size and compression option...

Cons

1. Very few interactions. Should have ability to insert more interactions that can be customized in slides. 2. No ability to edit states of objects. 3. Should have an attentive and more active user community. 4. No free form & custom drag and drop in Quizmaker. 5. Its a PowerPoint add in and not a standalone software, hence obviously its inbuilt features specially for customizing and inserting new objects have to limited.

Vendor response

Hi, Nalin! Thanks A LOT for sharing your story about using iSpring! Cheers to the end of complications in your content creation process :) Also thank you for submitting your feature requests. Keep up the great work and we hope that iSpring will keep serving you well!

CM
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Clark M.

Management Consulting, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Possibly the best software choice for course and content authors

Reviewed 7 years ago

I've been using iSpring Suite for 3 years now. As with a lot of my software purchases, my interest in this tool was spurred by frustration with the previous tools I had used. Previous software in this category had consistently fallen short in very significant ways. Even 3 years ago, iSpring Suite remedied all those issues for me; but not content to rest on their laurels, they have actively and substantially...

Pros

Ease of use, focus and quality of features, fair pricing and outstanding customer support and engagement.

Cons

Template storage and reuse could be better. Versioning would be a great next step.

Vendor response

Hi, Clark! Thank you so much for sharing your amazing review on iSpring! We greatly appreciate it and are sure that your experience will be more than useful to anyone in need of an e-Learning solution. Should you have any questions, please send them to support@ispringsolutions.com. We will be more than happy to help!

CW
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Connie W.

Automotive, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Better than most other systems out there

Reviewed 4 years ago
Pros

I decided to present this software choice to management because of the low learning curve. Since it worked in and with PowerPoint was the most important selling point at the time. Creating quizzes has presented a couple of hurdles but were easily fixed through trial and error. Due to the high number of things this system can do it is a bit daunting to learn it all but it is still better than other products out there I have used. Being able to use iSpring but change everything in training material to reflect our company beliefs and values is a huge benefit. Customer service has been very supportive, pleasant and professional, and it is a huge benefit to have their assistance and in a relatively quick response time. It is an impressive product with great features I would highly recommend.

Cons

I would like to see the Characters more adaptable. It would be nice to set them behind a desk when they are sitting, or in front of a computer. More objects like a sideview of a desk and laptop sideview, so we would be able to place them in front of a computer or behind a desk and would like to see those things ie: desks, sideview of computers, added to the Objects.

Vendor response

Hi Connie, Thank you so much for reviewing iSpring here on Capterra! We appreciate it greatly. As per your feature request, thanks a lot for sharing, I will pass it on to our Product Development team. Hope iSpring Suite keeps serving you well :)

JS
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Jo S.

E-Learning, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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easy to use on all devices

Reviewed 4 years ago

Besides the heavy prizing for occasinal use iSpring is fully professional for creating e-learning content, easy to use and very easy to learn. Only the management of earlier produced questions and quiz content is not yjet fully understood - I somehow can't trace, where questions and quizzes are saved in which kind of files. Only this management of already produced content and one only type of question I miss in iSpring. The badly needed question would be one, where I can have picture in the background and place any windows in the foreground to be filled in (eg to simulate working over of a form or graph ore formula.

Pros

Much learning content was developped in any version of powerpoint. Due to iSpring solutions it was easy to reactivate these contents and to have them userfriendly aveliable for any device on a server. Really no headche with lenght and with of any devices in use, just publish the powerpoint with 4 clicks into the www. The upgrade of powerpoint content by including rated questions and tests with the iSpring testing tool added much didactional value. I on't make use of the iSpring server, I run the content on my homepage only.

Cons

For my use of only 20% of the capacity of iSpring (interactive quizzes & ppt-slide publication for any device) I would like to pay less and only for the features I really use ore only the minimal time in a month, I am using this software. As a retired teacher I get an educational reduction on the full prize, but this is still quite a financial expense in the budget of an old man, whose quizzes and learning slides are for free for all students.

Vendor response

Hi Jo, Thanks a lot for reviewing iSpring here on Capterra! It's nice to hear that you are happy with the solution. Hope iSpring keeps serving you well! As per your Cons, please contact our tech support: support@ispring.com. One of our specialists will be happy to assist you!

JH
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Jesse H.

Education Management, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great product! + horrible sales techniques for after purchase upgrade subscriptions :(

Reviewed 5 years ago

The product itself works very well, is easy to navigate, and tech support is excellent for your first year. If you don't expect to need tech support much after using the product - BEWARE!

Pros

This product offered us an affordable, easy to use tool to convert powerpoint lectures and audio files into formats best suited for offering our online courses. It has worked very well and produces high quality HTML5 files that render well across all devices. Initially, they also had excellent customer support during the sales/trial period and during the one -year of tech support included. more on that later...

Cons

At the end of our first year of use, the tech support that was included with the software expired. That was no problem at first as we knew how to use the software and it was working great. However, when we went to use the software after the IT expiration, iSpring was gone from our toolbar. We were prompted to purchase a ridiculously expensive subscription for ongoing tech support. The smallest plan...

Vendor response

Hi Jesse, Thank you so much for your detailed review of iSpring products and service. We appreciate your taking the time to submit it here on Capterra. As per your Cons, let me please note that whenever a customer contacts us regarding any installation matters we assist with no exceptions. As far as I can see you received a response with detailed instructions on resolving the matter via email on...

DV
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Dianne V.

E-Learning, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect choice to get PowerPoint presentations onto Moodle

Reviewed 7 years ago

[Note: this review less about the software (which is so intuitive it doesn't need explaining) and more to assist other eLearning content creators. I struggled through forums for days to find a solution to embedding Powerpoint into Moodle! I tried a dozen other methods and software and this is the one that works.] BACKGROUND I create content for eLearning systems, and a major limitation is that...

Pros

Easy to use. Integrated with PowerPoint which is an existing skill with lecturers. LMS staff and programmers do not edit content. Creates distributable SCORM compliant packages that beginners can easily upload. The export function looks very useful (I don't know how often I have lost files), as does the resources and presenters section (but I didn't have time to explore what they are for.) I barely scratched the surface. But the client, lecturers and students all agreed the end result was professional. Conversions can be done in minutes in multiple formats - programmed HTML5 takes days and is often unstable on mobile. The price is very reasonable for the functionality (it is only high due to my country's dollar rate).

Cons

Not much and I am usually very critical. I only have a trial version so I haven't tried to create "real world" packages (clients get very fussy about strange details, and that is when you suddenly discover something is not possible). You provided options that I never thought of, but that I think clients and students will find useful. It would be nice if one could specify a range to export...

Vendor response

Dear Dianne, We greatly appreciate your sharing the case of using iSpring here on Capterra! We are sure it will be more than useful to anyone looking for an e-Learning solution :) Thank you and keep up the great work!

MD
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Mario D.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Wonderful communication with a "click"

Reviewed 8 years ago

We have adopted iSpring since 2007 (then the brand was "FlashSpring Pro"), after a thorough comparative analysis with authoring tools available. We are always attentive to developments in other products (including open source and online services), but every year we reaffirm that we are using the best available on the market; iSpring Suite.

Pros

1) Ease of use, even for the production of didactic presentations with very complicated scripts and instructional designs. 2) Flexibility to "pack" the same interactive audiovisual object for all types of devices and operating environments with "1 click". 3) The high quality standard is achieved for multimedia presentations considering that we can very suitably adjust the settings of images,...

Cons

"The bee flies because she does not know you can not fly" (morphology and design contradicts all principles of aerodynamics); likewise, iSpring Suite is so powerful that many times we bring our computers to extreme limits of performance developed very complicated presentations ... The problem is not iSpringsolutions; the problem is our irrational claim that 1Gb :) is the same as 1 byte. Smile (believe it or not) we did not find points against the level of development that has come iSprinsolutions with iSpring Suite and see that they have reached an very high fence to overcome.

Vendor response

Hello Mario, THANK YOU for sharing your wonderful, detailed and sincere feedback about iSpring! We are very grateful to have you with us for these years and appreciate a chance to get that kind of feedback from you! Keep up you amazing work! Our support team is likewise amazed by you!

PW
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Paul W.

Nonprofit Organization Management, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An intuitive time-saver

Reviewed 6 years ago

My job entails training those in caring professions how to use software - be it bespoke packages, or how to use Microsoft Excel to analyse statistics and everything in-between. Taking time out of busy and unpredictable schedules to attend an all day course on Advanced Excel is often not an option. iSpring Suite is allowing courses to be broken down into 15/20 minute 'learning episodes' that are more manageable. Furthermore, staff working nights are able to more readily access learning - something that was difficult in the past... Overall the software will improve access and participation, reducing IT Support workloads and helping ensure compliance, competence and ultimately provide more stimulating, engaging work.

Pros

The iSpring Suite bridges the gap between mundane PowerPoint based training, and more complex flash or HTML 5 based digital training, that requires a specific skills set that does not necessarily correspond with those of a teacher or trainer. It provides the right mix of interactivity to engage those of all learning biases, the versatility to cover almost any topic and a good range of assessment and...

Cons

The only slight tarnish on an otherwise perfect product is the lack of titling facilities within the screen/video capture module, iCamPro. This is a minor niggle, given that the iSpring Suite is integrated into PowerPoint, which can be used to bridge this shortfall through appropriate use of animation and export to WMV which can then be spliced into video files as required...

Vendor response

Hello Paul, Thank you greatly for posting this detailed and sincere review of iSpring solutions. We greatly appreciate it :) If any questions come up, please don't hesitate to contact our Technical support department - support@ispringsolutions.com. One of the specialists will be happy to assist you with your questions.

MD
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Mark D.

Gambling & Casinos, 5,001-10,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iSpring Quizmaker 8

Reviewed 8 years ago

I have had the wonderful opportunity to download iSpring Quizmaker 8 as a trial version and will submit that it is, hands down, the most powerful, feature-rich, and user friendly platform that I have ever used. I have used many different quiz making software programs and enjoy this one the most with respect to the features that come with the software, the delivery of the quizzes, and the ease of use....

Pros

The multitude of features, ease of use, engaging experience, no limits, and fair price.

Cons

None

Vendor response

Hello, Mark! Thank you greatly for sharing your sincere opinion with the capterra community! We are sure it will be useful to anyone who is in need of a quiz making tool. Hope iSpring keeps serving you well ;)

EF
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Eileen F.

E-Learning, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Buyer Beware

Reviewed 4 years ago

Because I cannot get any support from them unless I subscribe to their latest version for nearly the full price of the software, I have to give them one star. No support = no customer service. No customer service = bad policy.

Pros

The options offered for engagement and interest level.

Cons

If you do not repurchase this software yearly via their maintenance program, you get no support. No chat, no email, no online knowledgebase. I can't even begin to describe how disappointed I am. To me, that is unethical. A company that does not support all versions of its software does not deserve to be in business. I checked my copy of Articulate 360, and they provided support to Articulate 13 released in, you guessed it, 2013. My version of iSpring is less than 2 years old. I'll be converting all of my elearning lessons to Articulate360 BECAUSE of their amazing support.

Vendor response

Hi Eileen, Thank you so much for your detailed review of iSpring products and service. We appreciate your taking the time to submit it here on Capterra. As per your Cons, let me please note that for those who do not wish to continue with the Maintenance plan, we have a vast collection of helpful resources available online, such as video tutorials, help docs, articles, webinars, FAQs: https://www.ispringsolutions.com/support. We also have social media pages where anybody can ask our community any question about iSpring. Those who do have maintenance plan, however, get immediate support via chat, phone as well as 24/7 email assistance. Hope that helps!

MC
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Mark C.

E-Learning, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Not Max but well worth it

Reviewed 3 years ago

Our overall experience with iSpring has been excellent! It would be hard to imagine going back to regular PowerPoint presentations without it. The staff at iSpring have always been very helpful and work hard to produce excellence. I am also additionally grateful for the free webinars that they provide. It's technical knowledge, professional development, and networking thrown in as an added bonus.

Pros

We chose this product because we were new to the eLearning community this year, but were very familiar with creating our in-person trainings using PowerPoint. The learning curve was easy. It was a very smooth transition for us to be able to create much better, more interactive, content for our online training courses using iSpring. Particularly useful and enjoyable are the Screen Recording, Interactions,...

Cons

We lost some of our Character library when they rolled out iSpring Suite Max because we just kept the regular product and didn't pay for an upgrade. It is a little frustrating to lose some of what you once had (even though we hadn't been using the Character library nearly as much as the other features of the software.)

Vendor response

Hi Mark, Thank you so much for reviewing iSpring here on Capterra! It means the world to us. It's great to hear that you are happy with the solutions that iSpring provides. In case you have any questions, don't hesitate to contact our Tech Support team (support@ispring.com). One of our specialists will be more than happy to assist you! Keep up the great work!

KC
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Kathy C.

Hospital & Health Care, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My experience with iSpring software

Reviewed 4 years ago

Excellent because: - no pressure to buy - great products - amazing support I only wish i had found this sooner. Thank you iSpring not only for your product but for the team you appear to be surrounded by - it all won me over (and i am a stubborn person so well done!).

Pros

Firstly i was only able to like this software because of [SENSITIVE CONTENT HIDDEN] one of the technical support officers who worked with me over several weeks. [SENSITIVE CONTENT HIDDEN] never pressured me she provided me with so much free stock to trial and research i was lost for choice. This was an integral part of me purchasing the software, i was left to play in the awesome devices. The free...

Cons

I was overwhelmed initially by what should i learn first - there is so much to understand as i have never navigated this type of software before. I didn't know what LMS was and i am glad i researched it because it made me realise that what i needed was the additional iSpring Learn platform (LMS). Unfortunately i can't afford this just yet so i will save up but it will be worth it. Cost is definitely...

Vendor response

Hi Kathy, We cannot thank you enough for this kind, detailed and just super sweet feedback for iSpring product and the service that we provide! It just made our day :) We are extremely proud to have you onboard with iSpring. Let's reach new heights together :)

SM
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Saties M.

Management Consulting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use tool for great engaging output!

Reviewed 8 years ago

We are using this suite for converting part of our ILT into e-learning so that we can offer this training more or less instantly to participants all over the world at an acceptable cost. This way the participant can prepare themselves at ease for the class room session. For the coaches/trainers it means that deliver the course should be more easy and they can always refer and add extra material into the e-modules.

Pros

The nice part was that with this tool we could create 1) feedback and evaluation forms and 2) convert existing PPT in SCORM compatible content easily and with professional outcome in order to meet our deadline. Also the compatibility with the iSpring Learn was a key factor for this choice. We still need to explore the other features/functionalities; which we will certainly do. There are quite some handy features/functionalities to explore.

Cons

With regard to iSpring Learn it would be good to have the option to self customize the look and feel a bit more. Examples: 1) The image of the "Learning Path" image. Here we would like to add an image of the topic instead of the standard blue color. 2) Wording / terminology that would fit the corporate environment better a) Rename "learning path" into "program" b) Rename "course" into "module"....

Vendor response

Hello, Saties! Thank you very much for sharing your feedback on using iSpring products and services! We greatly appreciate it! Also, thank you very much for your feature requests. We will be sure to forward them to our product development team. Keep up the great work! :)

GT
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Graham T.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A powerful tool that does almost everything

Reviewed 3 years ago
Pros

Price. This software seems to do pretty much what some of the more expensive brands out there offer to do, but for a lower cost. As a starting point for any company this would be a good place to begin. Support. My questions to support are always answered in less than a day, often less (just a few hours.) That's been great as it requires less troubleshooting on my part, when I can just ask.

Cons

Font conversion: There are a few fonts that when converted from PPT deck to a Course Package didn't transfer across properly. The majority are totally fine, but I know to do a few test slides now, before creating the whole course and then running into troubles. Features: It's not really a con, but I think they can continue to build in new features, interactives, and ways of making the course authoring tool even more customizeable. I look forward to seeming them roll out those changes in the coming years. Stock photos: For my needs, in the construction education industry, the photos are too cheesy to strike a chord with the workers I am trying to educate. Improving their library with more realistic photos would be a bonus.

Vendor response

Hi Graham, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It's wonderful to hear that iSpring fits your needs just perfectly. As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. Keep up the great work!

JC
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Jennifer C.

Education Management, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to Use Course Authoring Tool!

Reviewed 2 years ago

Aside from the few things above, this is an excellent product that is easy to use/learn, affordable, with excellent customer service!

Pros

I LOVE that it integrates well with PowerPoint, has a wide variety of interactions, and is very easy to install and learn to use. Customer support is AWESOME. They are quick and very responsive.

Cons

There are just a handful of things that would make this software the ideal: 1. Allow import from excel/word/txt files for the glossary interaction. 2. Add some gaming interactions. 3. Add the ability to use scrolling text boxes within a quiz. 4. While there are hotspot interactions, I could really use a hover and highlight text feature that also displays additional information to the student.

Vendor response

Hello Jennifer, Thanks a lot for posting your review here on Capterra! We very much appreciate it. It's nice to hear that iSpring's been working great for you so far. As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. We sincerely appreciate your thoughtfulness in helping us improve our products. We are happy to have you on board and hope that you keep enjoying working with the product!

RH
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Roger H.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Using iSpring software in course production

Reviewed 8 years ago

Our organization has been using iSpring Quizmaker and Presenter for more than three years for producing a large numbers of basic and refresher e-learning courses for professional technical staff in aviation services. The basis are PowerPoint presentations, and the exam modules are integrated at the end of each module. The variety of question types and branching gives us a powerful tool to test and certify the knowledge of our candidates. After a long evaluation period we have based our e-learning training on this product, and the integration with our Learning Management System SCORM works very good.

Pros

The ease of use and the possibility to edit all texts and illustrations to match our type of service. The choice of different question types are very appreciated by our instructors as well as our students. Our favorite in a complex technical environment is setting up one or more click sensitive areas on detailed pictures. Value for money is excellent.

Cons

There is nothing we do not like with this software. Minor issues we thought could be a problem was easily explained and solved by customer support.

Vendor response

Hi, Roger! Thank you for sharing your positive feedback about iSpring product and support team! It means a lot to us! :) Keep up the great work!

CR
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Christina R.

E-Learning, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer support is fantastic!

Reviewed 2 years ago

My PPT presentations are large, with many animations, and triggers. iSpring offer an easy to use service, which is compatible for my needs.

Pros

Easy to use, one click and presentations were ready to add to my site. The customer service has been incredible, very quick to respond and very helpful! This was the key factor for me to purchase, their team have saved me hours and a lot of stress! Thank you iSpring customer services, [SENSITIVE CONTENT] very much appreciated!

Cons

One of my presentations the triggers didn't work, although customer service were quick to offer a solution. It can be expensive, I am a freelance teacher, starting to build an online company. I purchased iSpring presentation only. The other packages were beyond my budget.

Vendor response

Hi Christina, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. We are happy to have you on board and hope that you keep enjoying working with the product! Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning:https://www.ispringsolutions.com/webinars Keep up the great work!:)

AR
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Verified reviewer

Hospital & Health Care, self-employed

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Approachable authoring software with a short learning curve and plenty of bells and whistles

Reviewed 5 years ago

As an educator with subject matter expertise, it's great to also be able to develop and quickly produce and publish my own e-learning modules without having to engage other instructional designers.

Pros

I've been using iSpring Suite to author e-learning modules since 2014, when I selected it as the software to use when taking courses in online instructional design. I chose it then because it was not difficult to master and it was not as expensive as other software I looked at. I continue to use iSpring Suite for these reasons - it's easy to use, it delivers a professional looking project and it's competitively priced. The company also continues to add new features that provide additional options, like the recent addition of dialogue simulations.

Cons

I often struggle with finding files for existing quizzes or simulations that I want to use in a new module. Sometimes when I think I'm publishing a quiz or other interaction in a way that lets me find it again, it turns out I was wrong. Sometimes there are issues with saving these interactions within a module too, but but mostly it works well.

Vendor response

Hi and thank you very much for sharing your positive thoughts about iSpring with the Capterra audience! We are sure it will be helpful to anyone looking for a solutions for eLearning. As per the issue you described, could you please address it directly to our support team? Just send them an email to support@ispringsolutions.com and one of our specialists will be happy to assist you!

MB
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Marina B.

Translation and Localization, 51-200 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Interesting new format for Translation area

Reviewed 2 years ago

Very good and very interesting. Support chat has been very useful and of great help.

Pros

iSpring functions add value to final e-learning courses and make them easy to handle by final participants. Our company core is translation so it is very useful tool to handle presentations / courses into many different languages. Quizzes and interactions are very user-friendly. We have also found very interesting for Voice Over purposes, that we still need to carefully check if any more projects of this kind come

Cons

We work with languages around the world so for the moment, ispring is supporting very few of them. This makes us to be quite limited when handling internal labelling naming in quizzes or interactions. We had to check for a workaround to solve that. Also for Right-to-left languages, we still have to manually edit most of the iSpring functions and it becomes very time-consuming. We hope that iSpring becomes RTL-friendly soon and we can have specific functions to properly align and mirror the text and display.

Vendor response

Hi Marina, Thanks a lot for sharing your thoughts about iSpring products and service. As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. We sincerely appreciate your thoughtfulness in helping us improve our products. Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning: https://www.ispringsolutions.com/webinars Maybe this information can help you use our authoring tool for more cases :)

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Ifeoma O.

1,001-5,000 employees

Used daily for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ispring saves me money.

Reviewed 6 years ago
Pros

I run a personal website in my spare time ,where I teach online guests the rudiments of computer science. To do this I leverage on ispring to create mobile ready video presentations. ispring enable me create audio visual presentations which help pass my thoughts to my viewers easily. I am provided with instructional tips and video tutorials on the ispring website, which allows me present my videos and presentations in ways which ,I normally would had required hiring a professsional to achieve.ispring has also saved me a lot of money ; and since my website is free to use, it only makes sense that the cost of creating content is reduced to the lowest minimum and ispring let me do just this.

Cons

Has quite a slow learning steep. At least I have not been able to pick the workings of this program as fast as I do with other tools. Could be because I haven't had enough time to ,because of my job.

Vendor response

Hello, Ifeoma! Thank you very much for posting you review of iSpring here on Capterra. We greatly appreciate it and hope that iSpring keeps serving you well :) We would also like to share some helpful resources with you. Here you can find all the useful materials on any iSpring product: https://www.ispringsolutions.com/support And here is the link to our webinar series that will also help you get started quickly: https://www.ispringsolutions.com/webinars Hope that helps :)

KG
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Kirk G.

Semiconductors, 1,001-5,000 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Setting up training modules

Reviewed 3 years ago

Good

Pros

Fast and easy to implement if you already have content available. It provides basic functionality and is easy to understand. Publishing to a local server or to the cloud could not be easier. The quiz functions are very very complete, only a few items which need additional features such as the ability to NOT include some functionality. As an example, when the user completes a quiz it will not automatically...

Cons

Having to open two instances of the product (one in power point and one stand alone) to deal with file naming and other frequently used utilities is cumbersome but not a deal killer. Audio and video editing are rudimentary and need attention unless you have another editing tool

Vendor response

Hi Kirk, Thanks a lot for posting your review here on Capterra! We appreciate it greatly. It's wonderful to hear that iSpring fits your needs just perfectly. As per your feature request, thanks a lot for sharing. I will pass it on to our Product Development team. We sincerely appreciate your thoughtfulness in helping us improve our products. Hope iSpring keeps serving you well :)

GN
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Ganesan N.

Management Consulting, 1-10 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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iSpring - The most user-friendly and learner-centric Authoring iool

Reviewed 8 years ago

In 2012, while serving as a Consultant for a Banking sector client, I was searching for a user-friendly tool to convert the MS PowerPoint presentation created by our team into HTMLS-5 version. I came to know about iSpring through an article in a e-learning blog. In my first attempt to use it, I felt there is something interesting in this tool. Later, when we were developing ILT materials for an educational...

Pros

Interface is very pleasant and easy to understand the entire capability of the tool Ease of use with MS PowerPoint Simulations Quizzes

Cons

Screen Recording. It is not so easy like other open-source tools we have used. If provision is given to save and edit the recording, we can add additional objects like call-outs, tool-tips, etc. This will enable the users to use iSpring to create MOOC based classes

Vendor response

Hi, Ganesan! Thank you so much for sharing your case of using iSpring! We are sure it will definitely be useful to everyone searching for an authoring tool. Thanks for sharing the feature requests as well. We will be happy to forward it to our Product Development team. Keep up the great work!