Jackrabbit Care Features

Jackrabbit Care

Web based child care management software

4.24/5 (33 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Attendance Tracking
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Communications Management
Contact Database
Credit Card Processing
Customer Accounts
Customizable Forms
Customizable Reports
Daily Reports
Data Import/Export
Data Security
Document Storage
Electronic Payments
Employee Management
Enrollments/Onboarding
Event Calendar
Immunization & Allergy Tracking
Invoice Management
Live Chat
Meal / Nutrition Management
Member Database
Milestone Tracking
Mobile Alerts
Multi-Location
Parent Portal
Payment Processing
Real Time Monitoring
Real Time Reporting
Real-time Updates
Records Management
Registration Management
Reminders
Reporting & Statistics
Role-Based Permissions
Self Check-in/Check-out
Self Service Portal
Student Management
Summary Reports
Third Party Integrations
Video Support
Wait List Management
Learn moreCompare App
ACH Payment Processing
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Attendance Tracking
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Communications Management
Contact Database
Credit Card Processing
Customer Accounts
Customizable Forms
Customizable Reports
Daily Reports
Data Import/Export
Data Security
Document Storage
Electronic Payments
Employee Management
Enrollments/Onboarding
Event Calendar
Immunization & Allergy Tracking
Invoice Management
Live Chat
Meal / Nutrition Management
Member Database
Milestone Tracking
Mobile Alerts
Multi-Location
Parent Portal
Payment Processing
Real Time Monitoring
Real Time Reporting
Real-time Updates
Records Management
Registration Management
Reminders
Reporting & Statistics
Role-Based Permissions
Self Check-in/Check-out
Self Service Portal
Student Management
Summary Reports
Third Party Integrations
Video Support
Wait List Management
Visit WebsiteCompare App
ACH Payment Processing
API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Attendance Tracking
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Communications Management
Contact Database
Credit Card Processing
Customer Accounts
Customizable Forms
Customizable Reports
Daily Reports
Data Import/Export
Data Security
Document Storage
Electronic Payments
Employee Management
Enrollments/Onboarding
Event Calendar
Immunization & Allergy Tracking
Invoice Management
Live Chat
Meal / Nutrition Management
Member Database
Milestone Tracking
Mobile Alerts
Multi-Location
Parent Portal
Payment Processing
Real Time Monitoring
Real Time Reporting
Real-time Updates
Records Management
Registration Management
Reminders
Reporting & Statistics
Role-Based Permissions
Self Check-in/Check-out
Self Service Portal
Student Management
Summary Reports
Third Party Integrations
Video Support
Wait List Management
Visit WebsiteCompare App

Jackrabbit Care Feature Reviews

25 reviewers had the following to say about Jackrabbit Care's features:

Jessica J.

childcare management

2019-07-03

We need a software that gives us all reporting ability.

Pros

The financial dashboard. The ability to give parents online access for registration and payment.

Cons

We can not run a report showing FTE's (Full Time Equivalent) These are some of the crucial reports needed for the best management for our school's productivity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Dwayne A.

Best class management software

2019-06-24

Easy report system

Pros

The ease of use. The attendance records are easily accessible

Cons

Not much I didnt like about software.. very easy to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathleen W.

A useful product at a reasonable price.

2019-06-24

Overall this is a good program I would recommend to small centers.

Pros

Useful for tracking student accounts & attendance, staff attendance-making payroll much easier than hand written time sheets.

Cons

Schedule function is quite rigid and does not accommodate things such as field trips, special programs, etc. Can only input classes. Requirement to use World Pay for credit card processing very expensive. Would like to be able to shop for a better program to process credit card payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthew P.

Outstanding Program!

2020-08-18

Pros

Jackrabbit makes attendance, billing, registration, and so much more at your fingertip at one easy program

Cons

After researching different childcare management softwares, Jackrabbit has everything we needed at the price we were looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rosemary S.

We recommend Jackrabbit

2020-06-09

Pros

It offers many options, is flexible enough to customize to our needs and is forgiving enough when learning the program and software.

Cons

Some of the features like email design is a little out dated, but it works with the simplicity of the program software and allows for customization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn P.

Not for Child Care

2020-08-11

Ive tried several times to speak with someone over the phone for training and technical assistance but I always get forwarded to the billing department which makes no sense. I've used Jack Rabbit in the past for Red Cross babysitting classes and the platform worked well for that but whoever chose this platform for a large child care center had no idea that it is completely non compatible with child care administrators.

Pros

We have to use TWO other programs to manage the school due to the things Jack Rabbit doesn't provide in reports etc.

Cons

The software was clearly not designed with child care centers in mind and does not work well for what we need in reports for licensing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathleen W.

Overall this has been a very useful tool.

2017-10-26

A lot of information gathered and organized in an easily retrievable and usable format.

Pros

Great for tracking staff hours for payroll, great for check in and check out of children and ability to access information regarding attendance. Parent portal for payment and account information very useful.

Cons

Use of the calendar and displaying staff schedules etc. not functional at all for us due to the rigidity of the format.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kyle G.

Versatile and gives so much functionality

2017-05-11

Pros

Online integration, customer account access, customer tracking and billing.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Tracy M.

Daycare use

2019-07-09

I love the concept of the product and how parts are easy to use

Pros

the best thing about the product is loading families and keeping records overall I have enjoyed this product, I love the ability to track payments, shot records etc.

Cons

wish it was more user friendly for just a daycare use not a school use. I have parents that love the product but cant login/logout on the same payment screen

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Shannon E.

Jackrabbit Review

2019-06-24

And it has made programming easier from a payment perspective.

Pros

Jackrabbit is user friendly and easy for a novice computer user to pick up.

Cons

Ideally, we would love to have something that is mobile friendly for our parents on the go.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Kathryn S.

Child Care's best Organizational friend

2016-03-30

I love it because it tracks all physicals, immunizations, times in and times out.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie N.

Too complex to use unless you're a computer genius

2018-01-09

It did allow me to organize all my billing and enrollment all in one place.

Pros

We were able to track billing and enrollment and such.

Cons

Compared to other programs I have used, this one is very complex and difficult to learn how to use in the beginning. I did not find any helpful tools on how things worked so it took me awhile. And in this industry I am constantly training new people, so to be doing so on a complicated program was frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
June P.

Easy to use and good customer service.

2016-03-31

I enjoy Jack Rabbit's home page and how it tracks revenue, aging accounts, and family enrollment.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Julia L.

love this company

2017-09-20

Pros

I love the excellent customer service the best. They really listen to what their customers want and they're always available to help. I've never experienced customer service like this before!

Cons

The interface isn't that pretty.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Karen S.

Agreement Text Feature is EXCELLENT!

2020-08-17

On top of all of the excellent features which far outweigh the issues we have had, Jackrabbit's customer service has been amazing. The staff are quick to respond, take your feedback or questions into consideration at all times, and are honest about their ability to make changes within their system or about how to proceed within their system.

Pros

We selected Jackrabbit over the other products that we researched primarily because of the Agreement Text feature. This featured streamlined our registration process, and parents love the fact that almost every element of the required paper work for enrollment can be completed online.

Cons

We wish there was more flexibility with the way the class schedules have to be completed. Our program has offered a great deal of flexibility to our families and it is very hard to customize this in the class/day schedules that we created in Jackrabbit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Dizzy F.

Huge help for our program and excellent customer service!

2016-04-01

I have a part time preschool, camps, parties and weekly classes that we offer.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Marcella C.

Good features, moderately user-friendly

2020-08-17

Pros

I really like the Group PIN feature as well as the “Who’s Scheduled to be Here” printout.

Cons

Entering varying schedules is quite tedious. Also, there are very few editing options, so if you make a mistake, you have to delete and start over.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Gene O.

Overall easy to use and intuitive program that has made record keeping easier

2017-09-29

Pros

Customer support is fantastic. Live help when needed. Quick to respond to customer needs with effective updates.

Cons

While most of the program is intuitive and easy to work through, there are areas that are harder and more awkward to easily work through.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Dorothea H.

Jackrabbit Care Review

2020-08-22

The product is easy to use and their customer service staff and training staff have been awesome.

Pros

The product is easy to understand and is user friendly.

Cons

So far, I have enjoyed all aspects of this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marlene B.

Jack Rabbit

2020-08-20

Pros

It good to access anywhere. Quite user friendly.

Cons

It would be easier if the information came directly up on the screen instead of the steps you have to take

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Claudia M.

Very user friendly

2016-04-13

Software has been very easy to use, and is user friendly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ismet I.

Zenith Learning Experience

2016-03-31

It was not easy before to follow up with monthly fees.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Cheryl C.

Unprofessional

2020-08-20

I was not given any time at all to export information to a new software program.

Pros

The billing component. It assisted me with accuracy and the parents were very satisfied with the process.

Cons

No loyalty/professionalism. All of the companies that I dealt with utilized the legal documents in order to exclude the former bookkeeper from my accounts, except for Jack Rabbit.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacob W.

I've been working with JackRabbit for the past few months & both the setup and staff are phenomenal.

2017-10-30

This software allows me to run a nearly flawless after school program here at Riverview Charter School by making access to all of the information for the children and the school available and easy to manage.

Pros

It makes creating classes seamless, makes scheduling easy, and billing is practically effortless.

Cons

There are a few areas that I would love to see improve, namely with the billing areas. In the same way you copy classes, I would love to be able to copy the same billing information from the drop down lists to related siblings. For example, if Suzie attends the after school program on Monday, Wednesday, and Friday, then (most of the time) her brother, Max, is attending those same days. When I go to do billing, I would love to be able to charge Suzie for those three days and then, with just another click or two, have the same thing for Max. In this way, there would be less typing and clicking and would shorten billing time!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rosa M.

Excellent!

2020-08-17

n/a

Pros

Easy to use and can log in and work anywhere.

Cons

Have not being able to Email or text multiple people at once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more