Kangarootime Reviews

Kangarootime

Best all-in-one child care management software

4.42/5 (55 reviews)

Pros
  • KT has great and very personal, hands-on customer service!
  • Nice design of classroom check in's. I would still do some tweaking on this however.
  • It's slick looking and has all of the pieces you'd want as a parent of a child in daycare. Photos, notes, messages, check in/out
  • The real time report reports and the way the parents can communicate through messenger. Every parent has told me how much they like this app
Cons
  • It would be helpful if they were able to expand some of their functions.
  • Cant drag and drop :) its taking me a while to remember to click on the steps that I want but I will get use to it
  • That you need to log out every time you need to go to a different part of the program. And that only one person can be logged in at once.
  • Runs VERY slow on our wifi. When typing messages to parents, it lags terribly. We use this program on iPads and does not work well. iPads are new.
92%
recommended this to a friend or a colleague
Anonymous

A Step Down from Previous App

Used daily for less than 6 months
Reviewed 2019-04-18
Review Source: Capterra

Pros
It's slick looking and has all of the pieces you'd want as a parent of a child in daycare. Photos, notes, messages, check in/out

Cons
No notifications other than messages. Other apps will allow push notifications for all updates provided by the facility and this one doesn't. Also, on the activity feed, there is no time stamp. It rounds up/down to the closest hour (e.g. "about an hour ago") instead of saying "38 minutes ago" which is pretty useless when I need to know when the next meal or nap is due.

Response from Kangarootime


Hi! Thank you for the feedback! We totally understand your need for exact timing on your child's activities, so be sure to check out the "Daily Reports" section through the left hand menu where you can view your child's day with timestamps listed next to each entry. As for the notifications, we'll add some more customization in the future so you can choose what actions will alert you. Our goal is to create something that will fulfill everyone's needs, so thanks again for the feedback and feel free to reach out to us at support@kangarootime.com for any other questions about the new app!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 2/10

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Kangarootime

Best all-in-one child care management software

Monique Bluford

We love using Kangarootime!

Used weekly for 6-12 months
Reviewed 2019-12-23
Review Source: Capterra

Pros
KT has great and very personal, hands-on customer service!

Cons
It would be helpful if they were able to expand some of their functions.

Response from Kangarootime


Hi Monique - Thank you so much for taking the time to write a review about Kangarootime. We're thrilled to hear you love using the software. If you have any further feedback in the future, do not hesitate to reach out to us!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kangarootime

Best all-in-one child care management software

breanna burns

have only been using this app for a couple months and I love it

Used daily for less than 6 months
Reviewed 2017-09-18
Review Source: Capterra

Pros
The real time report reports and the way the parents can communicate through messenger. Every parent has told me how much they like this app

Cons
Cant drag and drop :) its taking me a while to remember to click on the steps that I want but I will get use to it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kangarootime

Best all-in-one child care management software

Keely Smith

It was hard to work at the beginning with check ins but over time we got it down pack.

Used weekly for 1-2 years
Reviewed 2017-09-18
Review Source: Capterra

we did away with the paper and the signing in daily.

Pros
That we are able to contact all of our parents at once with the email application. Also that we are aware of when and what children are arriving.

Cons
That you need to log out every time you need to go to a different part of the program. And that only one person can be logged in at once.

Response from Kangarootime


Our customer success team was able to work with the staff at Precious Lamb to improve their usability, thanks for letting us know that the staff needed a bit more training on the system! You guys are awesome customers!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kangarootime

Best all-in-one child care management software

Carolyn Bell

Child Care Software

Used daily for less than 6 months
Reviewed 2019-12-27
Review Source: Capterra

I do not handle the billing side of the program however have heard that we do like the ease of that. Like having all the family information in one place.

Pros
Nice design of classroom check in's. I would still do some tweaking on this however.

Cons
Runs VERY slow on our wifi. When typing messages to parents, it lags terribly. We use this program on iPads and does not work well. iPads are new.

Response from Kangarootime


Hi Carolyn - Thank you so much for taking the time to write a review for Kangarootime. Thank you for the feedback about the slow messagingwe will have one of our team members reach out to troubleshoot this issue with you. If you have any feedback in the future, do not hesitate to reach out.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Kangarootime

Best all-in-one child care management software